How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORECGT Carpet & Upholstery Cleaning
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 23 upholstery repair services · 4.9★ from 414 Google reviews
Report card
Percentile vs other upholstery repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired CGT Carpet & Upholstery Cleaning for 6 kinds of job.
CGT Carpet & Upholstery Cleaning for carpet steam cleaning
Clear ✕All 86 Google reviews tagged “Carpet steam cleaning” · showing 80
Derrick and his brother showed up on time. The price was fair and their work was excellent. What more could you ask for.
We had CGT clean three room carpets. They were very responsive and easy to schedule. They arrived early for our appointment, ready to go to work. We have been quite happy with the outcome, our family room, especially, looks so much better!
I had CGT Carpet Cleaner come out to clean my carpet, which had tea stains all over it. I was amazed at the results—they finished the job in about 40 minutes, and the carpet looks like new! They were very professional, efficient, and clearly focused on doing the best possible job. They gave it 100%, and the results…
We are repeat customers of CTG for carpet cleaning. Family-owned, great service; friendly & efficient. Appreciate the complimentary spray bottle of carpet cleaner. Highly recommend!
CGT Cleaning Systems did an excellent job cleaning our sectional sofa, rooms, chairs, rugs, and stairs. They were thorough and professional, called ahead when they were on their way, and everything was left spotless. Highly recommend their work. Great value and great service.
excellent service!
Highly recommend! I’ve trusted CGT Carpet & Upholstery Cleaning about five times over the last 8 years, and they deliver a great experience every single time. They are prompt, professional, and friendly. After they finish, the carpets are always spotless and fresh. Their customer service is outstanding, and they…
I had a great experience with Derrick and Shedrick. They showed up on time and gave excellent service. They worked quickly and left my carpet look great and brand new! Would definitely recommend
Derrick and his brother were very friendly and professional from start to finish. They did a great job cleaning our carpets, and everything looks amazing. I am extremely happy with their service and will definitely hire them again!
Great experience all around. On time, efficient, great results. Would hire them again.
Arrived on time and did a fantastic job cleaning all my carpet and an area rug. Very efficient and professional.
Super impressed with this company they steamed cleaned my stairs my 2 pets stains gone love my fur babies but they tracked dirt even with cleaning paws at door! The before & after is amazing!! To top it they were super careful with not damaging other items in home and left a full bottle of spot stain remover from…
Derick and Cedrick did a fantastic job with our couch cleaning. They were fast, came prepared, and the couches and carpet look great!
Did full house carpet cleaning, good work. Great price and fast labor.
Fantastic job! I have been using their service for the past couple of years. They did a great job with my rental property and resident. The carpet looks brand new with all stains gone! I am completely satisfied and highly recommend them.
Derrick and Scedrick did excellent work and removed some tough stains we thought will never go. Very friendly and sincere fellas. Highly recommend.
They were referred to me by my normal carpet cleaner. The condo unit was in a hard-to-reach location but these guys had all the right tools to get it done. They were prompt and good quality. Thanks!
CGT did such a great job, very happy with the carpet cleaning. I will definitely call them again!
These guys were on it, professional, and ready to go. I’ll be calling them again when I need their services. Thanks
Only trust CGT with your carpets. They are simply the best the Bay Area has to offer.
I've been having my carpets cleaned by one of the local brand cleaners for year, never really satified...these guy's were available in a days notice...within an hour, they removed all the stuborn pet stains that I've been struggleing with for years! Very affordable, very fast and excellent results...they are my go to carpet cleaners going forward!
Such a great company! Derrick and his team were extremely professional, clean and efficient! I called them for carpet cleaning and they scheduled for the next day. As soon as they arrived, they set up and got to work right away. They did a beautiful job. Our carpets look brand new and they are over 16 years old. We…
We needed to get our carpets + some grout cleaned in our condo that we are getting ready to list for sale. I created a Yelp project, received a few estimates and decided to move forward with CGT Carpet & Upholstery as they have outstanding reviews. The did a great job cleaning our carpet + grout and our place…
The crew was on time and professional. Communication was great. We were very happy with the results.
This company is superb! Just absolutely amazing service all around! I was trying to find a company to use for a big job, but was running into so much trouble selecting one, from recommendations to cold calling and everything else in-between failing. CGT Carpet and Upholstery Cleaning stood out because of their…
Lived in our apartment for almost 7 years and our carpets have been abused by our son (whose now 13) and little nephews. But with a new baby coming we wanted our carpets cleaned. CGT did a fantastic job. Got out all the stains and the work they did was excellent. The team was very friendly and worked quick. I would recommend this company to anyone.
These guys are great! Had to get a job done for a baby shower and they were so accommodating and did an amazing job! We will definitely use them again! Thank you!
Able to finish the job quickly with a fair price. Highly recommended!
Awesome job on cleaning of my carpets I would definitely recommend you and will hit you when it time to clean them again 👍
I’m a property manager and have been using CGT Carpet & Upholstery Cleaning for many years. They consistently provide excellent carpet and upholstery cleaning services. Their team is professional, thorough, and reliable every time. I highly recommend this company for anyone looking for quality carpet and upholstery cleaning services.
These guys absolutely crushed it. Showed up on time, handled business immediately. They restored my couch and stairs to like new condition. Will recommend to anyone who needs steam cleaning services.
We’ve had Derrick and Shedrick clean our rugs a few times over the years, They are super professional, on time, and they really pay attention to the details. They’ve also cleaned our sofa and chairs before, and everything came out looking fresh and clean. It honestly makes such a difference. On top of doing…
We just had Derrick steam clean our carpets in the office. He is amazing. Everything is spotless and looks great. He was so kind and went above and beyond to work around our schedule since we had some plumbing issues in the building and had to reschedule multiple times. He was so nice snd understanding every time.…
I work in a dental office and our Dr wanted to try a new carpet cleaning company this year. CGT is a service other offices utilize in our complex. I made an appointment for today. They showed up on time started right away and did a very nice job!!! I am very happy with the end result. We will definitely be adding…
They arrived early, finished quickly, and paid extra attention to the dog stains that another cleaning attempt failed to address. They were clear in communicating and very nice to deal with. Will definitely use them again.
Second time having CGT clean our carpets and upholstery. Always punctual, flexible and a thorough job. Highly recommend.
Fantastic service and always reliable. They are truly the best with all types of rugs and carpets. Great people as well. BONUS!
We hired CGT to clean our pet urine/vomit stained carpet and they did a great job of removing the stain and odors! Very friendly and professional as well!
Excellent job by Derrick and his dad.
Derrick and Shedrick did an amazing job on our move out carpet cleaning. They were able to do so on short notice after our originally booked company was unable to do so, due to a lack of a water spout on the property. They gave a very reasonable quote for the size of the property, and were prompt, quick, and…
Derrick at CGT carpet cleaning was really helpful in scheduling our carpet cleaning and willing to fit us in their busy schedule to ensure the cleaning happened before our move-out inspection. They showed up on time for the appointment, did an amazing job removing the stains on the carpet (the carpet looks brand new…
CGT Carpet and Upholstery Cleaning was outstanding! Ive lived in my apartment for almost 6 years and after they were done it went from stained old looking carpet to brand new by far better than when we moved in! Both gentlemen were so personal and professional the quickly cleaned the carpet we laughed and had such a…
From the initial call to the final departure, this team is a pleasure to do business with. The carpet and rugs we're cleaned well and with care. I received great communication from the start and updates as they were in route and while they cleaned. Recommend!
We had a rush request and looking for someone to do a quick cleaning of an area rug and stairs for us the same day as we had guests the next day and needed the work done immediately. I found another company on nextdoor and called them, but they could not fit us in on a short notice on the same day. However, they…
Had CGT do my carpets and area rugs twice now and both times the experience was fantastic. They are fast (but detailed), professional, pleasant to work with, are reasonably priced and do an incredible work.
We had a rental unit and needed to get a room steam cleaned. CGT was amazing and prompt in responding and got it done amazingly well.all the stains are gone and carpet looks like new. I have used them in the past and have referred to my friends as well and everyone is super blown by their quality of work. Will…
Great service!! Brothers are polite and very professional. Carpets look and smell AMAZING!! Will definitely use again!
Derrick was on time did a good job and was professional.
Have used their services for decades now. Derrick and Shedrick are always punctual, friendly, and do an amazing job of cleaning. My carpet is at least 30 years old and not kept in optimal condition, but after their magic, it looks clean and decent again. I highly recomment them.
CGT team did a great job on the carpet cleaning. They came on time and finished on time. Very reasonable price.
Great service. Great job on the carpet. On time and professional. Highly recommend.
This company is outstanding! They came in and our carpets look brand new. We have 2 dogs and 3 kids that have left their marks all over the place. They did 5 rooms and the stairs for a very reasonable price. They also did a small patch of our kitchen tile and I didn’t realize what the actual color the floor was…
Friendly, on time, good job, fair priced service
Amazing results at a great price ⭐️ like brand new!!
Cgt carpet & upholstery cleaning service is superb! We have used them 3 times with latest on 21 October 2025. They are a family run business, very friendly, and are competitively priced. They strive to provide a high quality service with attention to spots and stains. We had 2 large rooms, 2 bedrooms and several…
Thorough, efficient, friendly service. Highly recommended.
CGT Carpet Cleaning & Upholstery is awesome! Derrick, Cedric, and John did an amazing job cleaning my sofas, carpets, chairs, and tile floors — everything looks brand new again! These guys are super nice, respectful, and just have the best energy. They work so hard and really care about what they do. My floors…
We just had our carpets and couches cleaned and they did an outstanding job. They were efficient and friendly and met all of our expectations. Thank you!!!
⭐️⭐️⭐️⭐️⭐️ 10+ Years of Outstanding Service! Our office has been cleaned by Derek for over ten years, and we couldn’t be happier with the quality and consistency of his work. He always go above and beyond to keep our space spotless and welcoming. Most recently, he did a deep clean of our carpets, and the results…
Very happy with the carpet cleaning done by CGT Carpet and Upholstery Cleaning. They arrived on time, are very courteous, got some very tough stains out that we thought were impossible to take out. They are super efficient too. The carpets turned out beautifully! It’s nice to support a family-run business…
I had such a great experience with this CGT! They took amazing care of my Crate & Barrel sectional and Pottery Barn recliner—both look fresh and spotless. They also cleaned two area rugs that now look brand new again. The team was super kind, friendly, and incredibly thorough. I really appreciated how professional…
They were super professional, quick, and on time! They left our carpets and rugs looking super fresh, like new. They’ve done an excellent job! We’re really pleased with the work and would 100% call them again when we need our carpets and rugs cleaned
⭐️⭐️⭐️⭐️⭐️ Outstanding Service - My Carpets Look Brand New! I recently used CGT cleaning Systems for a deep clean of my carpets in the 2-bedroom apartments , and I am absolutely thrilled with the results. From start to finish, the experience was professional, efficient, and effective.
I have a house in Milpitas. At the time, the carpet needed to be cleaned. I found this company from Google, then checked their reviews and finally chose this company to clean the carpet for me. They really did a fantastic job for me. To appreciate their excellent job, I wrote this review. I hope my review can help…
They did a really nice job cleaning our carpets. Would highly recommend them.
Highly recommend. Cleaned the carpets in family room and master bedroom, and sofa in family room. Responsive and professional, efficient, on time, friendly, reasonable rates, excellent results. Have finally found a great carpet and upholstery cleaning service!
We hired CGT to clean our carpets and kitchen tiles, and Derrick did an outstanding job on both. He provided a very competitive quote and stuck to it. Polite, professional, punctual, and efficient, he arrived exactly on time, completed the work thoroughly, and left everything spotless. We’re extremely happy with the…
Used CGT for a move out carpet cleaning. They did a good job - even got the closet carpets and areas that are easy to miss even without saying anything! They arrived on punctuality and I really appreciated the communication from Derrick specially during a busy move out time.
Derick Harris took a job no one else wanted, and tackled an impossible carpet cleaning job with professionalism, expert cleaning and was gone one hour and 15 minutes after arriving right on time. I highly recommend him and the company as a whole. I'm so happy to support a family run business. I'll be having him…
Excellent work! Did a good job at a great price! Definitely will use again
Reliability and quality!
They did an amazing job on the carpet that the previous owners did not care for with their pets. Friendly and professional.
Phenomenal service. It was quick and the carpet looks so much better than before. Anyone in the Bay Area should work with them. Professional and to the point. Derek was incredible enough to also give me a spot cleaner and spray to help with the odor inside the room. Can absolutely recommend!
Great work and reliable, highly recommended Reach out and make an appointment.
We have gotten our carpets steam cleaned by them three times across two houses for good reason: they do an outstanding job, are prompt and friendly, and a pleasure to work with. Will use them again next time!
Derek and his partner came for a move out cleaning. They were very friendly and professional. The job was done well and quick. They took about 90 mins to get through a 3 bedroom house with 2 flights of stairs. They did an amazing job and left the place cleaner than when I first moved in. The team is communicative,…
We use CGT for a little over 5 Years. Derrick & his father John always does great carpet washing. They are very helpful and move our furniture and make sure each and every corner is cleaned nicely. They take utmost care while handling furniture and cleaning the carpet. Every year we call them in summer and they upkeep our carpet pretty nice & clean.
So very impressed with the Team! Very professional, Friendly and listen to your needs and have amazing skills! I call them Magicians. My carpet and sofa was in desperate need of cleaning. They made everything look like new and left a lovely fresh scent. Their pricing is great and right on time as promised.
Thorough cleaning, does not rush, attention to detail and customer requests. Great value for money! Very professional and leaves the house clean. Flexible and accommodates schedule issues. Have used few times and fully intend to continue to use.
We couldn't be more pleased! Shedrick and Derek did a wonderful job, the carpet looks like it's new. Great communication and I appreciate very much the information they gave me regarding the service.🙂 Very professional, a great price and friendly knowledgeable technicians. Thank You Very Much👍 🌱🏡🌱
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 86 | $176–$315 |
| Upholstery cleaning | 72 | $214–$327 |
| General carpet cleaning | 61 | — |
| Area rug cleaning | 33 | — |
| Pet stain & odor removal | 24 | — |
| Drapes & curtain cleaning | 2 | — |
