How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORECGT Carpet & Upholstery Cleaning
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 23 upholstery repair services · 4.9★ from 414 Google reviews
Report card
Percentile vs other upholstery repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired CGT Carpet & Upholstery Cleaning for 6 kinds of job.
CGT Carpet & Upholstery Cleaning for general carpet cleaning
Clear ✕All 61 Google reviews tagged “General carpet cleaning” · showing 40
The brothers did a wonderful job. They were knowledgeable, communicated well, on time and left us with a clean carpet for a reasonable price. I would highly recommend their services.
Great experience all around. On time, efficient, great results. Would hire them again.
Excellent service from start to finish! The crew was friendly, professional, and did an amazing job cleaning my carpets. They were on time, worked efficiently, and the carpets look like new. Great customer service and great results. I highly recommend them!
They were more than thorough and they even rearranged their schedule so that they could clean my carpet. Extremely professional!!!
Did full house carpet cleaning, good work. Great price and fast labor.
Great cleaning. Fast and effective and got up all of the stains
I had a great experience with CGT Carpet & Upholstery Cleaning! They arrived right on time, were professional and friendly, and did an excellent job cleaning my carpets. They left my carpets looking spotless and smelling fresh. Their customer service was outstanding from start to finish, and they even gave me a…
Derrick and Scedrick did excellent work and removed some tough stains we thought will never go. Very friendly and sincere fellas. Highly recommend.
Great job by Derrick and his team, my sofa’s look new!
They were referred to me by my normal carpet cleaner. The condo unit was in a hard-to-reach location but these guys had all the right tools to get it done. They were prompt and good quality. Thanks!
Fantastic experience. Derrick and team did a phenomenal job cleaning up our carpets as we planned to move out. Only regret is I should have used them more throughout the year! Thank you for being a great family run business, being prompt, and professional!
CGT did such a great job, very happy with the carpet cleaning. I will definitely call them again!
We recently had CGT Carpet & Upholstery Cleaning come out to clean our carpets, sectional sofa, and a chair, and we couldn't be happier with the experience. They showed up right on time, which I really appreciated — no waiting around or vague arrival windows. The team was professional and courteous from start to…
Derrick from CGT Carpet was friendly, efficient, did an amazing job and was very reasonably priced compared to other quotes. I will DEFINITELY use him again and highly recommend him and his business.
I’m very happy with CGT’s service. Easy to schedule; very friendly folks. They did a great job, especially on my stairs.
I had a great experience using CGT Carpet & Upholstery Cleaning for move-out carpet cleaning. They were punctual, efficient, and did a solid job across bedrooms, stairs, and hallway. Everything looked clean and refreshed. Most importantly, they stuck to the flat rate we agreed on — no last-minute add-ons or…
We needed to get our carpets + some grout cleaned in our condo that we are getting ready to list for sale. I created a Yelp project, received a few estimates and decided to move forward with CGT Carpet & Upholstery as they have outstanding reviews. The did a great job cleaning our carpet + grout and our place…
Did a fantastic job cleaning my carpets and couch. Would absolutely come to them again if I need carpets or upholstery cleaned again
This company is superb! Just absolutely amazing service all around! I was trying to find a company to use for a big job, but was running into so much trouble selecting one, from recommendations to cold calling and everything else in-between failing. CGT Carpet and Upholstery Cleaning stood out because of their…
I reached out and they got back to me right away, then came out almost immediately. The carpets honestly look new again. They also got several stubborn spots out that I couldn’t remove on my own. Professional, efficient, and worth it. Highly recommend!
Excellent job by Derrick and his dad.
CGT Carpet and Upholstery Cleaning was assigned by my home insurance company, and I’m very glad they were. They did an excellent job cleaning two rugs on the first floor and the entire second floor (four bedrooms). Everything looks fresh and thoroughly cleaned. The team was professional, efficient, and easy to work…
The team always does a great job cleaning my carpets. I have enjoyed their services for years. The office staff is a pleasure to book appointments with as well. Highly recommended!
Derrick and Cedric arrived on time and did a great job cleaning our carpet. We will use them again next time.
CGT Carpet Cleaning & Upholstery is awesome! Derrick, Cedric, and John did an amazing job cleaning my sofas, carpets, chairs, and tile floors — everything looks brand new again! These guys are super nice, respectful, and just have the best energy. They work so hard and really care about what they do. My floors…
I've been using CGT Carpet Cleaning since 2023. They show up on time, are really respectful, and focus on their work. They cleaned some tough stains I thought would never come out, and now the carpets look awesome. They are efficient and are super dependable. I like that they are a small family business and do the…
Derrick and team were so great! They were very responsive, quick, and efficient. Got the job done right in little time. We highly recommend their services!
⭐️⭐️⭐️⭐️⭐️ Outstanding Service - My Carpets Look Brand New! I recently used CGT cleaning Systems for a deep clean of my carpets in the 2-bedroom apartments , and I am absolutely thrilled with the results. From start to finish, the experience was professional, efficient, and effective.
Have a good positive experience with CGT for carpet cleaning. Derek and John did a thorough job. Thanks!
Used CGT for a move out carpet cleaning. They did a good job - even got the closet carpets and areas that are easy to miss even without saying anything! They arrived on punctuality and I really appreciated the communication from Derrick specially during a busy move out time.
This carpet cleaning company provides the best service I have ever encountered. The stains that previous cleaning companies were unable to remove were actually removed by them! They are very fast!
Reliability and quality!
These guys are the best. They’ve cleaned chairs, area rugs and marble entryways for me over the years, and I can’t recommend them enough. Easy to schedule with, very communicative, on time and always a pleasure to work with. 10/10 will be working with them again!
Phenomenal service. It was quick and the carpet looks so much better than before. Anyone in the Bay Area should work with them. Professional and to the point. Derek was incredible enough to also give me a spot cleaner and spray to help with the odor inside the room. Can absolutely recommend!
Derek and his partner came for a move out cleaning. They were very friendly and professional. The job was done well and quick. They took about 90 mins to get through a 3 bedroom house with 2 flights of stairs. They did an amazing job and left the place cleaner than when I first moved in. The team is communicative,…
We use CGT for a little over 5 Years. Derrick & his father John always does great carpet washing. They are very helpful and move our furniture and make sure each and every corner is cleaned nicely. They take utmost care while handling furniture and cleaning the carpet. Every year we call them in summer and they upkeep our carpet pretty nice & clean.
We were in need to find a new carpet cleaner to help prepare our new listing for the market and we were thankfully recommended to CGT Carpet and Upholstery Cleaning. From my first phone inquiry to the cleaning day the team was Professional, punctual, communicative and best of all, effective, They did a fantastic job…
They did a fantastic job cleaning and reviving our carpets. Fast, efficient, and very thorough. Will definitely use them going forward for yearly cleaning!!
Great communication, availability, fast and perfect work!
Good professional carpet cleaning.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 86 | $176–$315 |
| Upholstery cleaning | 72 | $214–$327 |
| General carpet cleaning | 61 | — |
| Area rug cleaning | 33 | — |
| Pet stain & odor removal | 24 | — |
| Drapes & curtain cleaning | 2 | — |
