How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORECGT Carpet & Upholstery Cleaning
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 23 upholstery repair services · 4.9★ from 414 Google reviews
Report card
Percentile vs other upholstery repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired CGT Carpet & Upholstery Cleaning for 6 kinds of job.
CGT Carpet & Upholstery Cleaning for pet stain & odor removal
Clear ✕All 24 Google reviews tagged “Pet stain & odor removal” · showing 20
CGT Cleaning Systems did an excellent job cleaning our sectional sofa, rooms, chairs, rugs, and stairs. They were thorough and professional, called ahead when they were on their way, and everything was left spotless. Highly recommend their work. Great value and great service.
Excellent service from start to finish! The crew was friendly, professional, and did an amazing job cleaning my carpets. They were on time, worked efficiently, and the carpets look like new. Great customer service and great results. I highly recommend them!
CGT did such a great job, very happy with the carpet cleaning. I will definitely call them again!
The CGT team was very professional and took great pride in their work. They were very communicative before and during. I knew what was going on and they were clear on their progress and updated me on how things were coming along. I had two couches that needed a lot of help. I have a dog and three kids (see pics) but…
I've been having my carpets cleaned by one of the local brand cleaners for year, never really satified...these guy's were available in a days notice...within an hour, they removed all the stuborn pet stains that I've been struggleing with for years! Very affordable, very fast and excellent results...they are my go to carpet cleaners going forward!
These guys are great! Had to get a job done for a baby shower and they were so accommodating and did an amazing job! We will definitely use them again! Thank you!
We hired CGT to clean our pet urine/vomit stained carpet and they did a great job of removing the stain and odors! Very friendly and professional as well!
Excellent job by Derrick and his dad.
So far I’ve had my couches cleaned. They did such a phenomenal job, that I decided to have them come back and do my carpets. The communication was quick and they were on time and easy to work with. I would definitely recommend CGT! (Couches are still drying but they look brand new! And I have a dog that sheds a lot! So these look amazing!)
Great service!! Brothers are polite and very professional. Carpets look and smell AMAZING!! Will definitely use again!
The team always does a great job cleaning my carpets. I have enjoyed their services for years. The office staff is a pleasure to book appointments with as well. Highly recommended!
Derick Harris took a job no one else wanted, and tackled an impossible carpet cleaning job with professionalism, expert cleaning and was gone one hour and 15 minutes after arriving right on time. I highly recommend him and the company as a whole. I'm so happy to support a family run business. I'll be having him…
Prompt response, they came in time, was quick, polite and also gave a free demonstration of grout cleaning for my kitchen floor. They steamed and sanitized the mattress that I wanted to be cleaned. Reasonable prices as well.
Phenomenal service. It was quick and the carpet looks so much better than before. Anyone in the Bay Area should work with them. Professional and to the point. Derek was incredible enough to also give me a spot cleaner and spray to help with the odor inside the room. Can absolutely recommend!
So very impressed with the Team! Very professional, Friendly and listen to your needs and have amazing skills! I call them Magicians. My carpet and sofa was in desperate need of cleaning. They made everything look like new and left a lovely fresh scent. Their pricing is great and right on time as promised.
We couldn't be more pleased! Shedrick and Derek did a wonderful job, the carpet looks like it's new. Great communication and I appreciate very much the information they gave me regarding the service.🙂 Very professional, a great price and friendly knowledgeable technicians. Thank You Very Much👍 🌱🏡🌱
They did a fantastic job cleaning and reviving our carpets. Fast, efficient, and very thorough. Will definitely use them going forward for yearly cleaning!!
I am a Property Manager and Real Estate Broker and I use CGT carpet cleaning for all my needs on regular basis when I have tenant turn around or bring listing to market. They do an excellent job Mr. Derek is very sincere professional and does a high quality jobs. He is timely and reasonable on his pricing. You will never be disappointed with them.
We are so grateful to have Derrick and his team help us both at our dental office and home. They are incredibly thorough and professional, and fast! At the office they do a great job with the commercial carpet and at our home they did the rugs and upholstery. Would highly recommend them!
Would highly recommend this company. On time, professional, and very happy with the carpet and upholstery cleaning They removed some very difficult stains that I did not think would come out. We were very happy with the service and result Would highly recommend
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 86 | $176–$315 |
| Upholstery cleaning | 72 | $214–$327 |
| General carpet cleaning | 61 | — |
| Area rug cleaning | 33 | — |
| Pet stain & odor removal | 24 | — |
| Drapes & curtain cleaning | 2 | — |
