How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORECGT Carpet & Upholstery Cleaning
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 23 upholstery repair services · 4.9★ from 414 Google reviews
Report card
Percentile vs other upholstery repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired CGT Carpet & Upholstery Cleaning for 6 kinds of job.
CGT Carpet & Upholstery Cleaning for upholstery cleaning
Clear ✕All 72 Google reviews tagged “Upholstery cleaning” · showing 60
The brothers did a wonderful job. They were knowledgeable, communicated well, on time and left us with a clean carpet for a reasonable price. I would highly recommend their services.
CGT did a great job cleaning my sectional couch. It is refreshed and almost like new. The area rug also looks amazing. Derek and his team were friendly and efficient. Highly recommend.
CGT Cleaning Systems did an excellent job cleaning our sectional sofa, rooms, chairs, rugs, and stairs. They were thorough and professional, called ahead when they were on their way, and everything was left spotless. Highly recommend their work. Great value and great service.
excellent service!
Just used them for the third time for our upholstery. They were quick to respond and professional when they showed up. We have been happy with their services each time and happy to support a small-business. Highly recommend!
Derick and Cedrick did a fantastic job with our couch cleaning. They were fast, came prepared, and the couches and carpet look great!
I operate an airbnb unit and the last guest totally trashed the place and stained the sofa badly. CGT came out on time fully equipped and got my sofa back to life in no time. Take their name and number down even if you don't have anything to clean now, because when you do, you know you have the best in town!
Great job by Derrick and his team, my sofa’s look new!
CGT were fantastic! They're friendly, helpful, and conscientious about their work. AND, they show up on-time when they said they would show up! We have white/oatmeal colored couches which show everything, and they look great! They also cleaned 2 armchairs and the seat pads for our dining chairs, and they all…
We recently had CGT Carpet & Upholstery Cleaning come out to clean our carpets, sectional sofa, and a chair, and we couldn't be happier with the experience. They showed up right on time, which I really appreciated — no waiting around or vague arrival windows. The team was professional and courteous from start to…
The CGT team was very professional and took great pride in their work. They were very communicative before and during. I knew what was going on and they were clear on their progress and updated me on how things were coming along. I had two couches that needed a lot of help. I have a dog and three kids (see pics) but…
Really happy with the results! They cleaned my couch and it came out looking fresh and spotless. They arrived on time and were very accommodating throughout the whole process. Would definitely recommend and use them again!
CGT Carpet & Upholstery Cleaning is hands‑down the best upholstery and area rug cleaning service we’ve ever used. Their expertise with delicate fabrics is unmatched. Other cleaners refused to touch our brocade sofa and love seat, but CGT restored both to a like‑new finish. They also handled our white sofa with…
Only trust CGT with your carpets. They are simply the best the Bay Area has to offer.
They were amazing! I desperately needed a same day couch and rug cleaning and they made it work in their busy schedule. They were so kind, finished quickly and everything is super clean! Highly recommend!
Extremely professional and responsive. Arrived right on time and did an amazing job. I seriously did not think the stains on my couch could be taken away and they made them look brand new!
Really nice job cleaning an older (but good quality) sectional!
Did a fantastic job cleaning my carpets and couch. Would absolutely come to them again if I need carpets or upholstery cleaned again
Derek and his assistant came today to do an annual cleaning of my white sofa and it looks renewed and fresh. They arrived on time, were efficient and neat while they worked. Will keep them coming back!
These guys absolutely crushed it. Showed up on time, handled business immediately. They restored my couch and stairs to like new condition. Will recommend to anyone who needs steam cleaning services.
Arrived on time and did a great job cleaning furniture and a rug. Reasonable price, friendly and professional. Will recommend to our friends
We can’t say enough good things about CGT. We had them come clean our couch that’s seen 2 dogs and 3 kids get it dirty, and Derrick was awesome. Right on time, totally friendly and professional, got the job done efficiently, and for a fair price. The couch looks like new, and we were so impressed we hired them to…
We’ve had Derrick and Shedrick clean our rugs a few times over the years, They are super professional, on time, and they really pay attention to the details. They’ve also cleaned our sofa and chairs before, and everything came out looking fresh and clean. It honestly makes such a difference. On top of doing…
Second time having CGT clean our carpets and upholstery. Always punctual, flexible and a thorough job. Highly recommend.
First time using CGT and Derrick and Shedrick did a fantastic job cleaning our sofa. They were quick, professional, knowledgeable, and so easy to talk with. Highly recommended!
Excellent job by Derrick and his dad.
Fantastic experience with CGT Carpet and Upholstery Cleaning! They did a stellar job cleaning my sofa, chairs, and area rug. It’s hard to find someone you can trust with nicer furniture pieces, but they handled everything with expertise. Fast, efficient, and great results. I’ll definitely be using them again!
So far I’ve had my couches cleaned. They did such a phenomenal job, that I decided to have them come back and do my carpets. The communication was quick and they were on time and easy to work with. I would definitely recommend CGT! (Couches are still drying but they look brand new! And I have a dog that sheds a lot! So these look amazing!)
Great job on my sofa and area rug today by nice men at a reasonable fee (compared to other companies). I highly recommend!
Submitted a request via Yelp at 8:30am, and less than 10 mins later, Derrick replied. Less than 3 hrs later, Derrick and John were in our house. Two hours later, I had 3 couches + 1 side chair + an area rug + the kitchen floor all clean and fresh. I appreciated the prompt communication, punctuality, thoroughness of…
Professional, nice, on time, and our chairs look fantastic!
Derrick & Sedrick arrived on time. They were very courteous, and professional. They, thoroughly, steam cleaned my Love Seat Recliner, Kitchen Floor, and One Area Rug, for a reasonable price! I scheduled my Appointment, and consulted with Their Mom, Delores, and Dad, John. Very pleasant to do business with all of…
They did an excellent job! My couch looks brand new. They both were very respectful, efficient and professional. For an affordable price. Highly recommend.
CGT Carpet Cleaning & Upholstery is awesome! Derrick, Cedric, and John did an amazing job cleaning my sofas, carpets, chairs, and tile floors — everything looks brand new again! These guys are super nice, respectful, and just have the best energy. They work so hard and really care about what they do. My floors…
We just had our carpets and couches cleaned and they did an outstanding job. They were efficient and friendly and met all of our expectations. Thank you!!!
These guys did a fantastic job. They were super detail oriented and polite. I'd hire them again in a heartbeat.
Derrick and his team delivered exceptional service! They were quick and efficient with their time. I will be using their services again in the future! Thank you for your work!
I had such a great experience with this CGT! They took amazing care of my Crate & Barrel sectional and Pottery Barn recliner—both look fresh and spotless. They also cleaned two area rugs that now look brand new again. The team was super kind, friendly, and incredibly thorough. I really appreciated how professional…
⭐️⭐️⭐️⭐️⭐️ Outstanding Service - My Carpets Look Brand New! I recently used CGT cleaning Systems for a deep clean of my carpets in the 2-bedroom apartments , and I am absolutely thrilled with the results. From start to finish, the experience was professional, efficient, and effective.
Very good job on some tough stains on not the best material and great price so worth giving them your business.
CGT is great! We had an upholstered lazy boy chair and two dining chairs cleaned. They did an amazing job and all three look great. They were prompt, professional and nice. Great communication as well! I'm no longer embarrassed about my dirty chairs.
Highly recommend. Cleaned the carpets in family room and master bedroom, and sofa in family room. Responsive and professional, efficient, on time, friendly, reasonable rates, excellent results. Have finally found a great carpet and upholstery cleaning service!
I am so happy my sister referred us to this company! Our white couch wasn't even a year old and had stains and odors...some from us and some from our dog. They quoted us a good price to steam clean it so we agreed to try them out. Three AMAZING and polite gentleman came to our home and did a fantastic job. They were…
Outstanding service, price and some old school customer service. Like showing up on time, text follow ups and alerts that he id on the way. I wish more businesses did that. Highly recommended. We had some furniture and tile/grout cleaned.
This is the second time I have used CGT and they did an amazing job! I could not be happier with how my Couches look!
I was extremely impressed with the job that Derrick did on our stained sofa. It was very easy to get a quote and Derrick even came in on his day off to complete the job. I found CGT to be extremely reasonably priced compared to other upholstery cleaning in the area. I will definitely be using them again!
These guys are the best. They’ve cleaned chairs, area rugs and marble entryways for me over the years, and I can’t recommend them enough. Easy to schedule with, very communicative, on time and always a pleasure to work with. 10/10 will be working with them again!
Shedrick was incredibly responsive to my messages and arrived exactly on time for the appointment. The quality of work was exceptional - he provided detailed, thorough cleaning that exceeded my expectations. The pricing was very competitive compared to other quotes I received. I couldn’t be happier with the results and would definitely use CGT again!
CGT is awesome and I would unreservedly recommend their service to anyone!! Our kids got markers on the couch (well, according to them it was the Christmas elf who did it). CGT came to the rescue! They were quick to provide a quote and were able to come out to clean two days later. The team showed up on time and did…
He did a beautiful job on our sofa, love seat, recliners and dining room chairs. Reasonable rates, very friendly.
So very impressed with the Team! Very professional, Friendly and listen to your needs and have amazing skills! I call them Magicians. My carpet and sofa was in desperate need of cleaning. They made everything look like new and left a lovely fresh scent. Their pricing is great and right on time as promised.
Thorough cleaning, does not rush, attention to detail and customer requests. Great value for money! Very professional and leaves the house clean. Flexible and accommodates schedule issues. Have used few times and fully intend to continue to use.
These guys were great! I really appreciate the very thorough job of cleaning my sofa. They were efficient, considerate and professional.
They did a fantastic job cleaning and reviving our carpets. Fast, efficient, and very thorough. Will definitely use them going forward for yearly cleaning!!
Derrick did a great job! Their quote was lower than the competition. CGT is a family run business. Derrick and his father worked on this job. They arrived on time, cleaned our C&B furniture- a velvet couch and a couple of chairs. The furniture had fabric on the back which they also cleaned. And they cleaned the…
The best carpet and upholstery cleaning service in the Bay Area and I have been calling them every year for the past 5 years. I called Derrik on Sunday and he was here on Tuesday and cleaned all carpets and couches in less than one hour. The carpets and couches now look like new all for a very reasonable price. Highly recommended!
I had CGT upholstery cleaning for my couches...they did extremely good job...my couches now look brand new...thank you CGT
Derrick and his brother did an exceptional job cleaning my two couches on 2/23/2022. They came on time and got to work right away. They were very detailed and thorough! I am very satisfied with the result and would highly recommend them to anyone who has the need to get carpet and upholstery cleaned.
I am a Property Manager and Real Estate Broker and I use CGT carpet cleaning for all my needs on regular basis when I have tenant turn around or bring listing to market. They do an excellent job Mr. Derek is very sincere professional and does a high quality jobs. He is timely and reasonable on his pricing. You will never be disappointed with them.
We are so grateful to have Derrick and his team help us both at our dental office and home. They are incredibly thorough and professional, and fast! At the office they do a great job with the commercial carpet and at our home they did the rugs and upholstery. Would highly recommend them!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 86 | $176–$315 |
| Upholstery cleaning | 72 | $214–$327 |
| General carpet cleaning | 61 | — |
| Area rug cleaning | 33 | — |
| Pet stain & odor removal | 24 | — |
| Drapes & curtain cleaning | 2 | — |
