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Champlain Valley Cleaning

Cleaning service · South Burlington, VT · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%99+15.1Craft & service penalty96−0.4Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 42 stone cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 61%
5.0 ★★★★★ 25 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Sep 2026latest review

Champlain Valley Cleaning at a glance

Google reviewers rate Champlain Valley Cleaning five stars based on twenty-five reviews, noting that the owner responds to all feedback. Clients describe the team as punctual, thorough, and communicative, with services covering office maintenance, deep cleans, and move-out preparations. Recurring themes include flexibility with scheduling, consistent quality, and fair pricing. No negative patterns or criticisms appear in the provided five-star excerpts.

  • Google rating: 5.0 out of 5 from 25 reviews (100% five-star).
  • Reviews on this page: 25 Google reviews (23 with written comments).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: September 15, 2026.
  • Service: Stone Cleaning Service serving South Burlington, Vermont.

Data from Google, last updated October 26, 2026.

Score profile vs other stone cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

Satisfaction97Reliability97Craft & service96Value99Momentum100Replies to reviews–Satisfaction: 97 (median 96)Reliability: 97 (median 97)Craft & service: 96 (median 96)Value: 99 (median 100)Momentum: 100 (median 100)
Champlain Valley CleaningStone Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Champlain Valley Cleaning: 97/100 on this factor. Category median: 96.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Champlain Valley Cleaning: 97/100 on this factor. Category median: 97.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Champlain Valley Cleaning: 96/100 on this factor. Category median: 96.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Champlain Valley Cleaning: 99/100 on this factor. Category median: 100.A
99
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Champlain Valley Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 96.–
–

Bar = this company · dark tick = category median.

Star ratings

25 Google reviews we collected

  • 5 stars25100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 23 written reviews

  • Praise55100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1629%
  • Would recommend1018%
  • Staff & attitude815%
  • Speed & response713%
  • Communication713%
  • Honesty & trust611%
  • Price & value12%

What customers talk about

We read 23 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Joe, Noah and the team are timely, thorough, work quickly and communicate well.”
  • “We highly recommend Joseph and we are very happy with his work!”
  • “Joseph and his crew are wonderful - they are friendly, they are incredibly thorough with their cleaning, their work is consistent week to week, and th…”
  • “…, their work is consistent week to week, and they always respond in a timely manner.…”
  • “Joseph takes the time to communicate with you and truly cares about the quality of his work.”
  • “Conscientious, caring, hard working, professional, trustworthy.”
  • “Did I mention the very fair cost, for the services provided?”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joe, Noah and the team are timely, thorough, work quickly and communicate well. We would highly recommend them.

QueridaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Joseph takes the time to communicate with you and truly cares about the quality of his work. I appreciate him answering all my questions.

Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My organization (VCJR) cannot speak highly enough of Champlain Valley Cleaning and their cleaning services!! Joseph and his crew are wonderful - they are friendly, they are incredibly thorough with their cleaning, their work is consistent week to week, and they always respond in a timely manner. We highly…

Drukhshan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The staff are super friendly and hardworking. The office I work in has several rooms, and each time the team from Champlain Valley Cleaning comes in, they make sure to check on every office. I would highly recommend them to everyone.

Leah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Champlain Valley Cleaning did an amazing job doing a last minute job for our event. Joseph was great to work with, great communication and excellent service. Highly recommend them to anyone needing a clean.

Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Joseph and his crew are top notch! Dependable, responsible, and professional. Pleased to have him take care of our business. Thank you!

Photos

Customer reviews

5.0 ★★★★★ 25 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jason McGahey2 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joe, Noah and the team are timely, thorough, work quickly and communicate well. We would highly recommend them.

Response from the owner · a month ago

Thank you so much Jason for your review. It truly means a lot to us and we are happy to be of service.

Querida WalkerLocal Guide · 17 reviewsTotal number of Google reviews Querida has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joseph takes the time to communicate with you and truly cares about the quality of his work. I appreciate him answering all my questions.

Response from the owner · 5 months ago

Thank you so much for your review!!! We are happy to here you appreciate our work.. This means so much!

Sarah Ashley Simmons2 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My organization (VCJR) cannot speak highly enough of Champlain Valley Cleaning and their cleaning services!! Joseph and his crew are wonderful - they are friendly, they are incredibly thorough with their cleaning, their work is consistent week to week, and they always respond in a timely manner. We highly recommend Joseph and we are very happy with his work!!

Response from the owner · a year ago

Thank you so much for your wonderful words. We are so happy you are enjoying your cleaning!!

Drukhshan Farhad3 reviewsTotal number of Google reviews Drukhshan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff are super friendly and hardworking. The office I work in has several rooms, and each time the team from Champlain Valley Cleaning comes in, they make sure to check on every office. I would highly recommend them to everyone.

Response from the owner · a year ago

Thank you so much for your review! We are so happy that you are loving the service we provide your office. Thank you again and see you Monday!!

Leah Jones2 reviewsTotal number of Google reviews Leah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Champlain Valley Cleaning did an amazing job doing a last minute job for our event. Joseph was great to work with, great communication and excellent service. Highly recommend them to anyone needing a clean.

Response from the owner · 2 years ago

Thank you so much for your review and we appreciate your business!!

Michael Gibilisco1 reviewTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joseph and his crew are top notch! Dependable, responsible, and professional. Pleased to have him take care of our business. Thank you!

Response from the owner · 2 years ago

Thank you so much for the kind review Michael!! This means a lot and we are proud to be of service..

D S4 reviewsTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joseph and crew, at Champlain Valley Cleaning, are the very best in the business. Courteous, kind and accommodating. Conscientious, caring, hard working, professional, trustworthy. They did a fantastic tastic job for me, leaving my home in far better condition than they found it in. Working efficiently, all the while, with smiles and good humor. Did I mention the very fair cost, for the services provided? Joseph willing, I would hire him again. It doesn't get better, than Champlain Valley Cleaning!

Response from the owner · 2 years ago

Thank you so much for your review!! We are so happy for your business and look forward to the future.

Preventive Medicine3 reviewsTotal number of Google reviews Preventive has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our office has never been so clean and well maintained! We certainly found the best cleaning service around and the customer service is terrific.

Response from the owner · 3 years ago

Thank you for this awesome review!! We appreciate your kind words and your business so very much!! We couldn’t be happier that the Preventive Medicine team is satisfied with our services and look forward to our continued work together! Thank you!!!

Aaron Mitton2 reviewsTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our office spent years looking for a cleaning service that offered flexibility and valued good communication. We’ve finally found that with Champlain Valley Cleaning—and the quality of their services has exceeded our expectations consistently. Highly recommended.

Response from the owner · 3 years ago

Thank you so much Aaron. We appreciate your business and are so happy we can be of service.

Jules Shackman2 reviewsTotal number of Google reviews Jules has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joe and his team do a great job keeping our office clean. They are very friendly and great with office pets!

Response from the owner · 3 years ago

Thank you so much Jules. We love cleaning for you guy’s and enjoy your pets!

Champlain Valley Cleaning on Google Maps →

Business details