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Chaparral tree service

Tree service · Chino Valley, AZ · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%96+25Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 40 wood chipping servicesPosition by Experts Score among all companies we track in this category. · better than 59%
5.0 ★★★★★ 32 Google reviews · 6 photos
97%five-star reviews
4.86★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
38%reviews answered by the owner
Sep 2026latest review

Chaparral tree service at a glance

Customers consistently describe the business as punctual, communicative, and efficient, noting that the owner arrived on schedule and explained the work clearly. Tree removal, trimming, and stump grinding services are frequently highlighted, with reviewers praising the thorough cleanup and reasonable pricing. One recurring criticism involves the owner expressing dissatisfaction with the agreed-upon fee after completing a job, despite having set the price beforehand.

  • Google rating: 5.0 out of 5 from 32 reviews (97% five-star).
  • Reviews on this page: 32 Google reviews (23 with written comments, 1 with photos).
  • Owner responses: the business replied to 38% of reviews.
  • Most recent review: September 14, 2026.
  • Service: Wood Chipping Service serving Chino Valley, Arizona.

Data from Google, last updated November 10, 2026.

Score profile vs other wood chipping services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

Satisfaction94Reliability96Craft & service98Value100Momentum100Replies to reviews–Satisfaction: 94 (median 94)Reliability: 96 (median 93)Craft & service: 98 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)
Chaparral tree serviceWood Chipping Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chaparral tree service: 94/100 on this factor. Category median: 94.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chaparral tree service: 96/100 on this factor. Category median: 93.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chaparral tree service: 98/100 on this factor. Category median: 99.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chaparral tree service: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chaparral tree service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
–

Bar = this company · dark tick = category median.

Star ratings

32 Google reviews we collected

  • 5 stars3197%
  • 4 stars13%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 23 written reviews

  • Praise5398%
  • Complaints12%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price133%
  • Reasonable267%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1120%
  • Would recommend1120%
  • Price & value1019%
  • Quality & results917%
  • Speed & response713%
  • Communication36%
  • Honesty & trust36%

What customers talk about

We read 23 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Also, he is super nice and explains what he will be doing.”
  • “Would recommend him for all your tree and landscape needs.”
  • “Mark was so professional and his prices are very reasonable.”
  • “He really cares about the trees and doing a great job and being on time.”
  • “Mark came he was prompt and had my dead tree cut down in minutes.”
  • “Hired Chaparral to cut down a dead tree and a large bush in my front yard and he was very communicative and showed up when he said he would.”
  • “Good honest company.”

People customers mention

  • Mark 9 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Chaparral tree service for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

MarkLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Good honest company. Thanks Mark. August 2026 update: Used Mark again, this time for hanging mini blinds. Good work Mark - thanks. Honest company.

Christine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Good guy, until he was finished with the job and then griped to us about how little he was making on our job. HE SET THE PRICE before he started!

Reasonable priceTree removal
JoannLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Hired Chaparral to cut down a dead tree and a large bush in my front yard and he was very communicative and showed up when he said he would. Cleaned up afterwards and referred me to his guy that removed the stump, and that went smoothly as well. Great reliable company with fair pricing. Thanks Mark for a job well…

Tree removal
tony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Used Mark to do tree removals and trimming today.......great work and he made sure all cleaned up. I highly recommend him.

Great priceTree stump removalTree trimming & pruningTree removal
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

2026-Mark just got done again with two of our trees. He really cares about the trees and doing a great job and being on time. Everything was cleaned up and looked great. As long as he is willing to do the work, he will be our tree trimmer. Also, he is super nice and explains what he will be doing. Can't say enough…

Customer photo from Chris's review
Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This young man will give you more work for your dollar than anyone I know. I highly recommend him!

Photos

Customer reviews

5.0 ★★★★★ 32 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
P. David1 reviewTotal number of Google reviews P. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast, efficient, courteous. HARD working.

  • Price assessment: Reasonable price
  • Services: Tree removal
Mark BumbernickLocal Guide · 22 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good honest company. Thanks Mark. August 2026 update: Used Mark again, this time for hanging mini blinds. Good work Mark - thanks. Honest company.

Response from the owner · 2 years ago

Thank you Mark, for your business.

Christine Baumgartner8 reviewsTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good guy, until he was finished with the job and then griped to us about how little he was making on our job. HE SET THE PRICE before he started!

  • Price assessment: Reasonable price
  • Services: Tree removal
Response from the owner · 2 months ago

Thanks for the review, not doing the tree removal myself, because you hired a guy that didn’t finish the job, because he was worried about deportation., and he didn’t have a trailer to complete the tree work , It’s hard to estimate all the jobs perfectly. And I try to give best rates possible. But I feel I did go above and beyond. Some don’t notice..license contractors have to pay taxes unlike illegals.

Joann StephensLocal Guide · 20 reviewsTotal number of Google reviews Joann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hired Chaparral to cut down a dead tree and a large bush in my front yard and he was very communicative and showed up when he said he would. Cleaned up afterwards and referred me to his guy that removed the stump, and that went smoothly as well. Great reliable company with fair pricing. Thanks Mark for a job well done. I will definitely keep your number handy for future services.

  • Services: Tree removal
Response from the owner · 5 months ago

Thank you for your business, and positive review.

tony hutson8 reviewsTotal number of Google reviews tony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Used Mark to do tree removals and trimming today.......great work and he made sure all cleaned up. I highly recommend him.

  • Price assessment: Great price
  • Services: Tree stump removal, Tree trimming & pruning, Tree removal
Response from the owner · 6 months ago

Thank you Tony for your business,it was pleasure. Please don’t hesitate to call for any future tree work.

Chris and Susie Past-Tastics6 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

2026-Mark just got done again with two of our trees. He really cares about the trees and doing a great job and being on time. Everything was cleaned up and looked great. As long as he is willing to do the work, he will be our tree trimmer. Also, he is super nice and explains what he will be doing. Can't say enough good things about him. We will be using him as long as we have trees to trim! Thank you sooooo.... much Mark, Chris and Susie, Paulden, AZ

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Tree trimming & pruning
Response from the owner · 3 years ago

I appreciate your business, and thank you for taking the time to leave a positive review and kind words.customer satisfaction is always my top concern.

Lisa Engel6 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This young man will give you more work for your dollar than anyone I know. I highly recommend him!

Lisa Wheeler1 reviewTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mark did an awesome job! trees and shrubs look beautiful! cleaned up everything real nice. 5 stars!!!

Cassandra salomon8 reviewsTotal number of Google reviews Cassandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mark did a great job cutting down my dying elm and juniper trees. Professional affordable and dependable. Highly recommend him! Very happy 😁

Garry Young7 reviewsTotal number of Google reviews Garry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have used Mark several times for tree trimming and removal. He does a great job and good clean up. Would recommend him for all your tree and landscape needs.

Chaparral tree service on Google Maps →

Business details

  • Address: 451 Telephone Rd, Chino Valley, AZ 86323
  • Phone: (928) 899-0875
  • Service area: Chino Valley, AZ