How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREChapman Heating, Air Conditioning, Plumbing and Electrical
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 7,375 Google reviews
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Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Chapman Heating, Air Conditioning, Plumbing and Electrical for 8 kinds of job.
Chapman Heating, Air Conditioning, Plumbing and Electrical for a/c system maintenance
Clear ✕All 645 Google reviews tagged “A/C system maintenance” · showing 300
Keith took care of my air conditioner very efficiently. He paid attention to every detail and explained it all so I could understand
Jermaine was prompt, courteous, knowledgeable, and very professional. I appreciated his input on some issues.
David was respectful, polite and provided great customer service
The range of services and professional skills of chapman techs, plumbers and electricians makes it a serious one-stop business for most of your home needs. I'm glad I followed a recommendation.
Michael was very professional, answered questions and provided complete follow-up once he finished the service on our furnace.
John was fast and efficient, diagnosed the main issue and resolved the problem. Extremely knowledgeable about other plumbing concerns I have and had many different solutions to my concerns. If John is any indication of the Chapman technicians I’ll use them for all my HVAC and plumbing needs.
I like the way they replaced and installed new water heater the same day.
Heating checked fpr winter
Cory was prompt, efficient, informative and respectful
Added an inlet box for a portable generator so if the power goes out, we will have power. Jared was professional, explained everything extremely well on time did aAdded an inlet box for a portable generator so if the power goes out, we will have power. Jared was professional, explained everything extremely well, on…
Christopher came into our home and was very polite and professional from the very beginning. He understood and detected the issue right away, verified his hypothesis and quoted fair prices. Our furnace system is a very unique system and rather different, it may or may not have a manufacturers warranty so he has…
John Basicker was very professional and did a thorough job during our scheduled plumbing maintenance.
David was very professional, kind and thorough.
Had my A/C serviced
Chris always does great explaining and taking care of my systems
Prompt. Very knowledgeable. Extremely helpful with identifying other issues so I don't have the same issue with my gas valve happen again.
Timely, professional, informed, highly skilled.Highly trained technician. Thank you.
Knowledgeable technician. Did through checkup of HVAC system. Answered all questions.
The Technician, Troy, was excellent. Very friendly and helpful.
Isaiah came out and did our tune up and did a great a job! He was VERY polite and knowledgeable. I would highly recommend Isaiah and wouldn’t have a problem with him coming back.
Friendly, knowledgeable. Will try to request him for my upcoming furnace service.
He was very pleasant and did a wonderful job. The amount of time was what he said as well, which was great.
Troy from Chapman heating did the annual service for my air conditioner. He did an excellent job, very courteous and professional.
Jarick was great, very professional and courteous. Explained everything needed and/or available for the service.
Excellent Service!
Michael serviced our air conditioning system thoroughly inside and out. He is personable and respectful.
Was able to schedule in a timely manner. Rep was friendly, knowledgeable and did a good job. Was very transparent and trustworthy.
We were very happy with the service technician David White & he answered all of our questions & he was very knowledgeable.
Brian of Chapman Heating was thorough on the annual AC pm today. Great communication of service. Thanks Brian!
Service technicians Jacob and Heidi provided outstanding customer service during rhe scheduled biannual maintenance check of our heating/cooling system and flushing of our hot water system. They both were very professional during the scheduled service call. They are both valuable employees if you ask me, who…
Excellent furnace maintenance. Changed the filter. We were having difficulty with the the furnace regulator. He recognized we were using the "hold" setting. He showed us how the regulator works. We can now change the temperature. Hooray! And, thank you Chapman for your professional, competent services.
Troy is great
Brandon flushed the water heater . He also inspected the toilet bowls in the two bathrooms.
Great worker! Appreciate his knowledge about my system.
Explained everything in terms I understood. For nice and professional.
Corey was highly knowledgeable, thorough, personable, and never pushy. He clearly explained what needed to be fixed, offered strong recommendations, and advised us to consider our options. This was one of the best Chapel services we've experienced.
I've used Chapman a few times. I'm not sure if it will let me leave multiple reviews so I'm updating this one. 10000% recommend! I've had them for AC, plumbing a couple times for diff things.and every single service is phenomenal! From the operators scheduling, to the service techs who come to help. They've got my…
Personable, friendly, made quick work of our issue and AC is back up and running. 100% recommend
This was a normal maintenance visit. Jermaine went the extra mile to call the dispatcher to ask about something specific on my account (that I asked about)
Our serviceman was very efficient and asked if I had any questions at the end of the
Professional, efficient. Knowledgeable and explained all
Very professional, thorough and detailed in his explanation. Very pleased!
Trenton provided excellent professional service!
Very professional explained everything to me. I had the duck work done I had the air purifier put on and then they were so nice to put a cover over my Filter they explain to me how this cover went on and off and changed my filter. They checked out extra things was so very pleased. I do have them come out and check…
Tom was an awesome HVAC service provider. Very professional and got my units running well.
Technician was polite and respectful and very knowledgeable. He took pictures and showed me the different areas of my unit that he cleaned and serviced.
Jarick did a phenomenal job. He communicated his arrival and showed up on time. He walked me through what he would do to diagnose the issue, and then did it all very quickly and thoroughly! He explained what happened, why it happened, and actions to take to prevent it in the future. I was very impressed with his knowledge and professionalism!
Thomas explained why it was 88 degrees in my house. The part had burnt out and the air conditioner was over heating. It didn’t help that the dog was going crazy and I was on a work conference call.Yet Thomas was very professional, fixed the problem quickly and made sure to explain the resolution. I am very happy…
The technician was friendly helpful and courteous. We love Chapman and even bought the annual service plan! Our A/C went out and they came the same day, repaired it quickly, and affordably! Today we utilized our annual service plan. The technician called ahead and was l on time. He worked quickly and showed me pictures of before and after. Thank you!
Isaiah was very pleasant, polite and professional. I appreciate his service. He did a great job!
Service people are fast, friendly and they explain everything!
Jermaine was great with our routine maintenance. He explained everything thoroughly, was respectful, and did an excellent job!
Christopher Amond did a great job as always on our recent air conditioning service. We always know he will do a good and thorough job when he comes out and why we request him every time!
I would Chris 10 stars if that was an option. He was extremely helpful and nice.
Excellent service! Very knowledgeable, professional, and efficient. Isaiah answered all of my questions and made sure everything was running smoothly. Highly recommended!
Vincent did a very good job, even noticing thermostat could have been installed better, and made the proper adjustment.
a/c inspection, cleaning, then recommended repair, Van is a trustworthy, knowledgeable, hardworking serviceman, would highly recommend Van when needing HVAC maintenance or repairs
Van arrived as scheduled. He was pleasant and professional. He explained what he was doing at each step. Cleaned ac unit, recommendations made. Very pleasant.
Corey was helpful and was able to quickly change my condenser which he said wasn't running as well as it should. I'm going to buy my own meter to check my condenser.
Chris was great. Knowledgeable, professional and polite.
Service was amazing
Jacob was out to perform routine maintenance on my AC– He was prompt, friendly, and made sure all was running smoothly with my unit in a timely manner. Highly recommend!
Michael did a great job. He communicated well, showed why a part needed to be replaced and was very pleasant.
Jarick was polite, friendly and thorough in diagnosing the problem.
Very customer service, friendly, didn’t feel like they were trying to upsell me on things I didn’t need. Timely and reliable
Brendon was very courteous and knowledgeable. He took pictures of what he had done and when to expect my next service.
Trenton showed up today for my routine a/c check-up. He has been here before and I'm always impressed by his professionalism, knowledge and skills. Three years ago, when I needed to replace my furnace, I chose Chapman because they were always good to my elderly mom. And now, my daughter has chosen them too!
Brian did an outstanding job. Very professional and answered questions we had.
Keith Wray /Chapman came over to install a new thermostat and do maintenance on my A/C. He was on time and checked many things on my furnace before replacing the old thermostat. Keith also discovered the A/C unit’s Run capacitor was not working at spec. At the end, Keith explained everything he did while he was…
Very professional, excellent service.
Great service today and my service technician Jermaine was awesome!!! Please keep him on the team as he definitely is an asset!!
My service tech Michael Mitchell was very professional, kind and did a very thorough job! I highly recommend him and Chapman for any services you may need!
Very personable and explained detail in layman terms.
Very polite and he did a good job.
On time. Got to work. Happy with the service. Answered all my questions.
We have 4 properties that are serviced by Chapman. We have tried many other HVAC companies and find Chapman is the best. Our AC unit started making loud clanking noises at 530pm on a Friday night and Chapman sent someone out to address the problem. Troy was very professional, friendly and explained the problem…
Technicians are always on time for our service agreement appointments. Knowledgeable & friendly.
David was very helpful and explained things thoroughly.
Very friendly and helpful. Great with explaining what you were doing and going above and beyond in making sure things were to your liking.
Fast service, friendly and honest. Thanks, Keith!
Great job Chris! Thank you for your time and help!
David was friendly and very informative. He was awesome
Knowledgeable and clean
Came out quickly and repaired quickly
technician David White was well mannered and knowledgeable. I would give him 4 stars. However the Chapman company would receive only one due to requiring a person who prepaid for multiple years of service to wait 2 to 4 weeks to have their unit summer/winter tune up scheduled additional now they have AI answering…
Keith is a SuperStar. I always ask for him!
Kudos to Keith. He went above and beyond his job . Fixed my hose .
Brandon Hayden was very nice and explain everything that he was doing or had done. I really appreciate him for completing the tune up.
Chris - the technician - was fantastic! Polite, knowledgeable and got our A/C back up and running!
Air conditioning check up
Chris arrived on time and ready to service my HVAC system. As with every other Chapman employee I've had the pleasure to interact, he was thorough and professional, explaining everything and making suggestions. My system is now out of warranty, so I'll rely on Chapman more than ever! Thanks, Chapman!
Had our AC unit check-up as part of our yearly maintenance program. Isaiah did a great job completing the work. Showed up within the promised time and was very knowledgeable and efficient.
Brian did a wonderful job cleaning and maintaining my ac unit and answering all my questions!
Jermaine was on time and very good at communicating what he was doing re: AC service.
Always knowledgeable, friendly and professional and provide great service
I'm a 73 yr old widow, handicapped. They always take care of me!
Prompt super professional and great communication
Could not be happier with how fastidious the technician, Brandon, was after we presented him with several problems we have had since moving to our house a few years ago. He tackled them all and did so in such a personable manner. Could not be more pleased.
Well trained tech full of knowledge.
The office was very accommodating and easy to deal with. I set up an appointment, and the plumber, Gage, was on time and respectful of my home. He was also very knowledgeable and added value to his visit by recommending a service contract. I accepted and looked forward to my follow-up furnace inspection. Update…
Michael from Chapman came out and did the maintenance on our unit, and he was wonderful. He was very professional, polite, and took the time to answer all of our questions. We couldn’t have asked for a better experience. We’ve been using Chapman for a long time and have never had a bad experience. Nothing but…
David Burns was great! Friendly, knowledgeable and efficient. Thank you!
Brandon was very thorough and professional. Definitely knows what he is doing
Chris was great. Friendly and courteous and always very honest with me. Keith presented several options and did not try to sell me on something I couldn't afford. The install guys were very courteous in my home, cleaned up all the mess and took the time to explain the new system to us.
On time. Kept us well informed of process and out options. Replaced capacitors and gave good assessment of probable need for future replacement (unit is 26 years old). Nice job.
He did a great job. Courteous!!!
Very efficient! Arrived on time, came in explained what they were going to do and quickly completed the job. Everything was neat and clean when they left.
Shout out to David and Chapman’s heating and air conditioning. Had yearly check on our air and he called first as always and got right to work. Very personable. Would recommend Chapman’s to anyone.
On time, well mannered, efficient. Great svc check.
Ac repair. Tech was great.
A Big Thank you to Jacob Leigh for the great job on my AC.
Always great with Chapman
Brendan Stansbury from Chapman performed a Tankless Flush and Plumbing inspection for me today (7/8/26). He was very personable, knowledgeable, professional and explained in detail what would be done/looked at during his visit. I was very pleased with the service today and highly recommend Chapman. I have put my…
Great job
My air conditioning went out during this heat wave we’re having. Corey arrived bright and early and diagnosed my issue promptly. He replaced the part and clean the unit and was completed faster than I expected. Thanks again Corey and Chapman for a job well done!!
Thank you again for a job well done. I appreciated your helpfulness.
Von got our drain working again and we appreciate it. He has done work for us before and we would have him back for more if we need anything else.
Excellent work, quick, professional and courteous. Highly recommended
He was nice, polite and professional
Brandon was out tech and went above and beyond to do a very through job and explain everything in detail! He was so kind and professional, highly recommend!
Excellent AC Service by Jermaine! He explained his findings thoroughly and was very pleasant and personable. Highly recommend Jermaine!
Very thankful for the prompt, professional and thorough service provided by Chapman Heating and Cooling. Also, ask for Jarick. He is knowledgeable and fun to chat with. I learned how helpful it is to have a guy working on your furnace who is native to the south. I love the south but we need to turn Jarick into a…
Great young man who was knowledgeable and very polite. He worked to determine the cause and communicated clearly.
Like always - great service from Chapman! Been using them on multiple houses for years.
Did great as your people usually do!! Took time to explain all aspects of what he did and made some recommendations. Give this young man a raise!! Thanks for your years of excellence in service . The Tennery’s
Jarick was efficient, knowledgeable, thorough and professional. I couldn’t have asked for a better technician.
The technician, David, was friendly and communicated great! Diagnosed the problem quickly and got us all fixed up. A+
Brandon was excellent as he was very thorough in explaining everything as well as answering my questions.
Brian was friendly and knowledgeable in the service he performed
Jacob arrived late in the day to do Our annual A/C checkup. He was professional and polite. He stayed until he had accomplished the checkup. I'm very happy with his service and will continue to use Chapman for A/C, Heating, Electrical, and Plumbing services.
Isaiah was super courteous and caring for my unit and for me as a customer. You at Chapman have another winner on your Team. Thank you Isaiah.
Isiah Porter did a great job serving our air conditioner. Checked out very detail. Thanks
Isiah showed up on time and proceeded to tell us what he was going to be doing. He started in and he didn’t run into any problems.
Technician was both knowledgeable and friendly. Will continue to use this company for all my heating and air conditioning needs.
Thankful for the assessment. Very helpful and knowledgeable.
Great service
Michael was professional and performed the maintenance in a timely manner. He showed me how the capacitor on my air conditioner was about to fail and replaced it immediately. Service was excellent.
Great job today.
Would not recommend. Three guys showed up and they all looked confused. I had described what I needed done very thoroughly to whoever took my phone call, and she repeated it to me accurately. At my arrival the guys basically asked me what they were supposed to do. This wasn't a complicated list of projects but it…
Very helpful and had fantastic experience. Thanks
My technician Mo did a great job cleaning and inspecting my tankless water heater system!! Polite and thorough communication.
I love working with Chapman Heating, Air Conditioning and Plumbing. I’ve worked with other companies in the past and I appreciate Chapman’s level of work & excellent customer care. From the office to the technicians, their service is honest. There is no upsell in their approach to work projects. David is an amazing…
David is so wonderful and does an outstanding job. Chapman has very knowledgeable technicians. Thank you David for an outstanding job
Jarick was great! Polite, honest, thorough. Explained the problem to me and also explained how he was going to fix it. Then, did what he said he was going to do. I was very impressed.
Andrew Bower & his co-worker from Chapman were great! They arrived on time and in under 6hrs I had a new furnace, air conditioner & a new water heater installed. Very professional & polite. I highly recommend Chapman Heating & Plumbing.
Isaiah Porter was excellent to work with, very polite, would recommend.
Tom from Chapman was a thorough professional. He was quick to diagnose the problem and presented me with 3 different options with transparent pricing. There was no bait and switch or beating about the bush. He was upfront and honest about what needed fixed and got the job done competently.
Very knowledgeable and answered my questions
Well the gentleman who camp to do my cleaning n check on my furnace from Chapman was very professional, clean, well dressed, n did a great job. I’ve been with Chapman for many years n they have done great by me since the beginning. Thank you for the service you have done on my furnace n air conditioner.
During maintenance/tune up visit Told us we could by filters cheaper on line, but when checking their more expensive. When trying to call them to get filters put in only get a computer lady. So now we still have dirty filters, don’t know what to order or how to put them in.
Tech arrived 3.5 passed the window we were given for AC service contract visit. No one called to say he was running behind. I called twice during that time and should’ve had the last half of the day to take care of other obligations. We’ve been contract customers for years and have never had an inspection in 20-30…
I called around 6AM that my A/C was not blowing cold air. They were at my house by 1130. Earl was professional and knowledgeable as he diagnosed and showed me the problem. A/C was up and running that afternoon.
Corey was great; he thoroughly explained every detail and completed the job quickly!
Wanted to get a quote for preventative maintenance plan but no one bothered to call or texted me back.
Jake was both business and friendly. Looked into a question. I had about my humidifier on the furnace and remedy the situation in a very timely manner.
Corey did a great job! He was very knowledgeable and courteous.
We called Chapman & they had our serviceman Desmond out within a couple of hours. He was very good & quick to fix our problem.
Brian was a class act. Diagnosed the problem and told us what we need to do on our end.
Brandon the technician, was very professional and friendly. He explained in detail what the issue was, what he was going to do to repair, along with a cost estimate, then repaired it promptly.
Super timely. Told us what he saw, walked through pictures and things.
Very polite and nice
Troy did a great job. I appreciate his detail and information given regarding the maintenance on our AC units.
Isaiah Porter did an excellent job with the air contioning unit today Tuesday, June 2. He arrived exactly at the scheduled time, 8:00am. First he inspected and cleaned the main unit and also replace the air filter. Then, he checked the machine located outside. He cleaned absolutely every single part of it…
Amazing service
Chris was excellent. He was detailed, accurate and worked to find cost effective solutions for us. I highly recommend both Chapman and Chris!
Von was very professionaland explained everything he did.
Van did a great job servicing my ac unit. He completed the work quickly and kept me informed as to how he was progressing.
Isiah was amazing. Did tune ups for thr AC and Furnace and did a great job.
David Burns is a very professional and proficient technician. Completed A/C maintenance today. David is a wonderful asset to Chapman.
On time, quick efficient. Great service
Very thorough and polite technicians. No pushy sales, just really fine work.
Good service, pleasant and professional. I always ask for Earl as I trust him and know he is going to do a thorough job!
Troy Garner did an excellent job servicing our A/C unit today..! Friendly and good communications on what he did and found. I would recommend Troy!
Thanks Van! Very professional and polite! Great job on our A/C maintenance! Very pleased with your work!
All good. David Burns was very nice, professional and knowledgeable. Have used Chapman for many years and have always done good work.
Michael was really friendly and fun. He completed the job even with a sudden burst of rain.
Chapman responded quickly to our needs. Chris, our technician, analyzed the issue, explained what was needed and promptly provided service Thank you
Jacob was friendly, and explained everything he did.
Excellent
AC tune up
Jarick arrived at 9:30 after, I assume working all day. He was upbeat, professional, and patient to explain things to my husband.
Michael Mitchell DEFINITELY Deserves a 5,star rating.
Professional and competent performance. Steve is a great technician and provides friendly service. He keeps you informed.
Professional, friendly, patient We have used Chapman for years and have never been disappointed
Very good service
They are always very quick to answer your questions and come to our house. Very professional and very kind people. Would definitely reccomend.
Excellent service
Troy did a good job with the AC tune-up. No issues with AC
Honest, upfront, very knowledgeable, shares personal experiences and opinions, industry knowledge.
Have used this company for decades, I keep them coming back, so that says something right there!
Knowledgeable responsive
Always very professional. Our go-to for HVAC!
very thorough
Great service
Highly recommend Keith Wray as a technician. Courteous & thorough. Explains options well without pressure.
Did job quickly and effeciently and was very pleasant.
Jarick with Chapman Heating and Air Conditioning was punctual, personable, efficient and did a terrific job in tuning up our air conditioning unit. I’d recommend Jarick and Chapman Heating and Air to anyone! Great work!!
Done in a very timely manner. Very nice gentleman
David Burns from Chapman was professional and thorough. Very happy with the work performed.
Happy to have ac working again!
Van provided an excellent preventive maintenance service visit. He was exceptionally courteous and professional.
On time, friendly and thorough. Jermaine explained everything he completed and even took pictures. Thanks for a successful experience.
So knowledgeable and thorough! Came for one issue but found another critical issue because he is very detail oriented and jnows his trade! He is the best!
Jake is great. He arrived on time and was very professional and knowledgeable. He explained everything he did and answered all my questions.
Brian was exceptional and excellent.
Jacob did a great job. Explained the service thoroughly. Very efficient.
We have used Chapman HVAC for several years. We are part of their maintenance program and have 2 scheduled visits a year. The service is timely and thorough. Scheduling and communication is easy and spot on. I would highly recommend Chapman based on our experience
Brian was excellent he was responsive and informative. He was a little late compared to the window for service. It's understandable with all the storms that have been rocking Indianapolis. He made sure to tell us what was going on and explaining what the issue was and explained what he was doing to check that…
Standard maintenance of Ac for the summer. It was great
Very professional and efficient. David White got the air conditioner ready for summer and replaced the filter. Part of a 2 year maintenance agreement. He as here about an hour.
Great Job/Service as always!! A Man For All Seasons!!
LOVE Chapman. Always on time. Always let us know what was done and exactly why.
Great service. Professional interaction.
Very professional and exceptional service as did a great job with furnace and air conditioner! Even changed filter in attic which is not easy…Would highly recommend as Jacob did great work!
Profession, thorough and polite !!!
Brian was helpful, knowledgeable and professional
Great experience. Brian was very helpful
Very professional & courteous
Jarick was friendly, professional, and knowledgeable! He diagnosed my issue, found a solution then went above and beyond to find a very outside the box resolution. I couldn't have asked for better service! Kudos to Jarick!!
Keith Wray was very knowledgeable and presented his recommendations for servicing my air conditioning system in a professional manner.
Steve is the best! I have requested him as my service rep for over 25 years and hope he never retires!!!! He is courteous , timely, very knowledgeable, honest and the best representative for Chapman!!! Totally trust his input and work!!!
Did scheduled checkup, as always, happy with everything!
Troy did a great job from start to finish. Very professional and reliable..
The tech did a great job on the inspection. David is pleasant and did a great job.
Chris A. from Chapman Heating, Air and Power Plumbing is the best! We know we will get excellent, quality and professional service from Chris every time he services our systems! He is meticulous and always goes the extra mile! Chris is an invaluable employee!
Troy called to let me know he was on his way and when he arrived. Arrived in the planned time period. Was friendly, knowledgable and was efficient.
Spring maintenance. David Burn was punctual, efficient, and respectful. 5 stars for David.
Very professional, took time to answer my many questions!
After moving into my newly built home 3 years ago, I decided it was finally time to get my HVAC systems checked. After reading enough reviews of local places, I chose Chapman, and I'm glad I did. Within a week, Jarick came out to inspect my AC and heater, was super friendly, took care to leave my home clean, and…
Desmond did a great job. Very courteous . We use Chapman exclusively. Always a good result.
Troy did a great job with maintenance for my AC unit. He was very friendly and answered any questions I had.
Jarick was great with us. He showed us multiple photos of what looks great and what needed to be cleaned or repaired. He was patient with us as we are deaf people. He took his time to communicate. Positive experience!!
Nolan provided our services today and we were very leased with his expertise.
Jarick was very knowledgeable, friendly, he went right to work after sizing up the job to be done. He explained what he was doing , shared the condition and function of all part of the AC unit. Suggested a repair that could be done now or later and we went a repair . We had complete trust in Jarick and the job he did. Thanks
Brian was super-friendly, polite, and knowledgeable. I purchased another year of maintenance from him. He was also very willing to tolerate the loving attention of my border collie Daisy.
Great customer service
Brian was professional and timely, and while the diagnosis was not good, I was impressed with his professionalism.
April 2025: Good first experience with Chapman! I had a preventative maintenance and cleaning scheduled for my 20+ year old central air conditioner. The technician did the inspection, cleaned the outside compressor unit, recommended a few things to be aware of in the future, and then was in his way. I ended up…
Brian was super professional and explained everything I needed to know including the potential repairs needed next year. Chapman's heating and cooling for the win in the maintenance of my HVAC systems.
Professional, efficient, clear in answering questions, and explaining things.
He did an excellent job
Excellent service for heating and cooling unit David has been great
Nolan was a new tech for us. ! He was professional, knowledgeable and kind! ❤️ He identified an issue we had with our air conditioner and will schedule service to have it fixed. Suggested we not cover our air conditioner in the winter as critters tend to nest in them and chewed some of the wiring that now needs to…
Jacob Leigh was great! He came and did our annual furnace tune up. Explained everything and answered any questions that I had. Have been using Chapman for a couple of years now and they always get the job done!
Keith explained everything well, was friendly and I trust his work.
Keith with Chapman did a great job troubleshooting and performing maintenance on our AC system. He was friendly and professional and made sure everything was working well. Very pleased with the service.
My experience was wonderful. Chad was wonderful and so kind. Appreciate the service.
Brandon Hayden did a great job. Chapman has quality working for them.
Have been a Chapman customer since 2009 and have always been very happy doing business with them. Thanks Jermaine!!
Michael M. was very professional and completed our service agreement quickly. What an amazing asset to your team of technicians. Thanks Michael for all you did!
Excellent service.
Israel was very helpful and kind and did a great job!
Wonderful Service. Very professional and outstanding work.
Jarick did an amazing job on our inspection and service today. Top quality documentation along with four different options of what to do from basic all the way up to getting absolutely everything covered. He was very professional on time and did a great job with communication. I suggest you booking him for a Sunday visit!
We’ve been using Chapman for a couple of years. Service is always great. We've had great experiences with multiple technicians, including Ryan, Israel, Brenden, Gary, and Chris.
Brian was very informative as he did his job. I know more about my system due to his visit.
Chris was absolutely wonderful. He was extremely knowledgeable and helpful. So happy I decided to call Chapman .
I really like everyone we have dealt with at Chapman. They are knowledgable, kind, and professional. No pressure to buy something and always options available for whatever I need.
Tom is always great. He is on time and communicates very well. Let’s us know what is going on. Excellent
Michael ON TIME DID HIS JOB AND I AM COMPLETLY SATISFIED
These guys came in and helped me out so much. They had to create an opening to replace a faucet, found an issue where my outside waterline was constantly running and fixed it and took the time to prepare me for their next visit. Very honest and understanding when it comes to the needs. Definitely will call them again!! See you guys next Tuesday!
Brenden was a gentleman throughout the entire process. Answered all questions, went further to explain advantages of the newer water heaters. Gave instructions on maintenance. Couldn’t ask for more, he left us confident of the purchase and installation. Positive reflection of the Chapman quality. Thanks Brenden.
Trenton was very informative and very professional and thorough!
Jordan was just fantastic! Took care of our problem very quickly and it didn't cost us an arm and a leg! I also had a new air conditioner installed by them back in June. It is running great and our bill has gone down significantly since it was installed. The people at Chapman are easy to work with, from the…
Thorough and explained problems well.
Desmond Pike did a great job for us. He not only diagnosed a long standing problem but fixed it with ease. Thank you Desmond!
Troy Garner did an excellent job. Showed up on time, performed all the required maintenance including replacing my humidifier filter. It was a friendly, quick, and easy visit.
Michael was very professional and attentive. He did my air conditioning inspection and also put in the iWave for me. He did a very nice job!!
John B. was great. Diagnosed the problem with options to rectify. He was very personable and professional. We will be sure to request him when the next need arises. We use Chapman for all our HVAC and plumbing needs. They have provided us with quality service and peace of mind
Jeff provided detailed honest conversation regarding options on replacing our furnace ( and complete HVAC units).
Personable, knowledgeable and thorough.
I am always very pleased with their service. Tyler was here today and he was very professional and explained everything so I could understand what he had done. I really appreciate the the the experience as a customer to have people I feel I can trust.
12/10/2025 - Michael M. Called ahead and arrived on time. He did a thorough job when servicing our furnace. He left the cover off to show me a few things and explained the adjustments. He also cleaned a a condensation filter that I fideven know was a thing. We really appreciated the time and effort he put into it.…
We've always had great service and Chris is a friendly, professional technician. Haven't had any complaints or issues. You are so much better than ars . We always thought they were trying to sell more products.
These guys were right on time, incredibly professionally, and communicated with us every step of the way. Highly recommend!
Chapman has always been very responsive to calls with expert service base and friendly staff. All visits are pleasant, and the crew is not only knowledgeable, but just great guys/gals in general.
Very knowledgeable and takes the time to answers questions. Good to have someone who cares
My tech was Corey. He was very helpful and experienced. Thank you Corey for going above and beyond
Keith was great, did a thorough inspection of our split in the 3 season room. Figured out the problem and had a solution. Highly recommend Chapman and their staff. Great to work with and even got me in on super short notice. Only company we will use.
Did a great job, was personable
Every thing was awesome from beginning to end Bill who got the ball rolling to the guys who did the installation Could not be happier Thanks
Our service tech Keith is very knowledgeable and professional. We have been using Chapman's for years.We are very pleased with their service and products. We recommend them.
Andrew was very polite and prompt. Him and his boss (forgot his name sorry) went above and beyond to make sure that the installation of our new furnace went smoothly. Thank you
My water heater was not having hot water use in my home. I did all the troubleshooting and found that I needed a tech. I called Chapman and they were able to have someone take a look within a few hours. Tech diagnosed it and was able to have the parts to fix on hand. Fixed and able to use again in just a few hours.…
Very polite and professional. Treated our property like it was his own. Highly recommended company.
He was very personable.
Nolan is polite, personable and professional. He goes about the seasonal maintenance check of my HVAC and informs me of what he is doing and what he is finding during the visit. I highly recommend.
2025 UPDATE Sadly, much of the praise in my original 5-star review must be retracted based on my recent experience with a very bad renewal communication experiment and the weak follow-up to my concerns raised. The company has added more and more services over the years. I fear their internal systems, attention to…
Service professional, Keith, was competent, professional and courteous. We so appreciated Keith arriving earlier than originally scheduled. It freed up my schedule . Maintenance service 6kdwas taken care of and any problems associated were resolved in a timely manner.
The tech was really friendly and was very straight forward with what I needed.
Experienced, professional, courteous, confident in repair required…20 minutes AC was back up and running.
Very thorough and efficient
We called to set up an appointment later in the afternoon, and they came very quickly, diagnosed the problem and ordered the needed part. They were there the next day, less than 24 hours after the initial call to install the needed part. Everything went very quickly and we With the service that we received.
Chapman service remains great for us. They give a 4 hr scheduled window for service with a 30min-ish notice before arrival. That has worked for us. **Update: Another HVAC Tune Up gone well!! **Update: Thumbs Up! Austin is a great tech! **Update: Brian is a terrific tech. Fully explaining the work he would be doing and any issues he found!
Kevin was knowledgeable and informative. Pleasant experience.
Knowledgeable and proficient service!
Great communication. Did a terrific job for us!
Very respectful and thorough.
Thomas was on time, efficient and explained what he was doing and why. This made the experience exceptional during a stressful time.
The three installers were pleasant from their arrival to their departure. They worked diligently and were very professional.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 991 | $27–$216 |
| A/C system maintenance | 636 | $37–$278 |
| Heating system maintenance | 392 | $27–$176 |
| A/C system repair | 280 | $135–$633 |
| HVAC system repair | 268 | $83–$593 |
| Heating system repair | 249 | $78–$441 |
| Heating system installation | 198 | $1.2k–$2.1k |
| Plumbing leak repair | 148 | $227–$807 |
