How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREChapman Heating, Air Conditioning, Plumbing and Electrical
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 7,375 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Chapman Heating, Air Conditioning, Plumbing and Electrical for 8 kinds of job.
Chapman Heating, Air Conditioning, Plumbing and Electrical for a/c system maintenance
Clear ✕All 645 Google reviews tagged “A/C system maintenance” · showing 40
Keith took care of my air conditioner very efficiently. He paid attention to every detail and explained it all so I could understand
Jermaine was prompt, courteous, knowledgeable, and very professional. I appreciated his input on some issues.
David was respectful, polite and provided great customer service
The range of services and professional skills of chapman techs, plumbers and electricians makes it a serious one-stop business for most of your home needs. I'm glad I followed a recommendation.
Michael was very professional, answered questions and provided complete follow-up once he finished the service on our furnace.
John was fast and efficient, diagnosed the main issue and resolved the problem. Extremely knowledgeable about other plumbing concerns I have and had many different solutions to my concerns. If John is any indication of the Chapman technicians I’ll use them for all my HVAC and plumbing needs.
I like the way they replaced and installed new water heater the same day.
Heating checked fpr winter
Cory was prompt, efficient, informative and respectful
Added an inlet box for a portable generator so if the power goes out, we will have power. Jared was professional, explained everything extremely well on time did aAdded an inlet box for a portable generator so if the power goes out, we will have power. Jared was professional, explained everything extremely well, on…
Christopher came into our home and was very polite and professional from the very beginning. He understood and detected the issue right away, verified his hypothesis and quoted fair prices. Our furnace system is a very unique system and rather different, it may or may not have a manufacturers warranty so he has…
John Basicker was very professional and did a thorough job during our scheduled plumbing maintenance.
David was very professional, kind and thorough.
Had my A/C serviced
Chris always does great explaining and taking care of my systems
Prompt. Very knowledgeable. Extremely helpful with identifying other issues so I don't have the same issue with my gas valve happen again.
Timely, professional, informed, highly skilled.Highly trained technician. Thank you.
Knowledgeable technician. Did through checkup of HVAC system. Answered all questions.
The Technician, Troy, was excellent. Very friendly and helpful.
Isaiah came out and did our tune up and did a great a job! He was VERY polite and knowledgeable. I would highly recommend Isaiah and wouldn’t have a problem with him coming back.
Friendly, knowledgeable. Will try to request him for my upcoming furnace service.
He was very pleasant and did a wonderful job. The amount of time was what he said as well, which was great.
Troy from Chapman heating did the annual service for my air conditioner. He did an excellent job, very courteous and professional.
Jarick was great, very professional and courteous. Explained everything needed and/or available for the service.
Excellent Service!
Michael serviced our air conditioning system thoroughly inside and out. He is personable and respectful.
Was able to schedule in a timely manner. Rep was friendly, knowledgeable and did a good job. Was very transparent and trustworthy.
We were very happy with the service technician David White & he answered all of our questions & he was very knowledgeable.
Brian of Chapman Heating was thorough on the annual AC pm today. Great communication of service. Thanks Brian!
Service technicians Jacob and Heidi provided outstanding customer service during rhe scheduled biannual maintenance check of our heating/cooling system and flushing of our hot water system. They both were very professional during the scheduled service call. They are both valuable employees if you ask me, who…
Excellent furnace maintenance. Changed the filter. We were having difficulty with the the furnace regulator. He recognized we were using the "hold" setting. He showed us how the regulator works. We can now change the temperature. Hooray! And, thank you Chapman for your professional, competent services.
Troy is great
Brandon flushed the water heater . He also inspected the toilet bowls in the two bathrooms.
Great worker! Appreciate his knowledge about my system.
Explained everything in terms I understood. For nice and professional.
Corey was highly knowledgeable, thorough, personable, and never pushy. He clearly explained what needed to be fixed, offered strong recommendations, and advised us to consider our options. This was one of the best Chapel services we've experienced.
I've used Chapman a few times. I'm not sure if it will let me leave multiple reviews so I'm updating this one. 10000% recommend! I've had them for AC, plumbing a couple times for diff things.and every single service is phenomenal! From the operators scheduling, to the service techs who come to help. They've got my…
Personable, friendly, made quick work of our issue and AC is back up and running. 100% recommend
This was a normal maintenance visit. Jermaine went the extra mile to call the dispatcher to ask about something specific on my account (that I asked about)
Our serviceman was very efficient and asked if I had any questions at the end of the
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 991 | $27–$216 |
| A/C system maintenance | 636 | $37–$278 |
| Heating system maintenance | 392 | $27–$176 |
| A/C system repair | 280 | $135–$633 |
| HVAC system repair | 268 | $83–$593 |
| Heating system repair | 249 | $78–$441 |
| Heating system installation | 198 | $1.2k–$2.1k |
| Plumbing leak repair | 148 | $227–$807 |
