How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREChapman Heating, Air Conditioning, Plumbing and Electrical
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 7,375 Google reviews
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Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Chapman Heating, Air Conditioning, Plumbing and Electrical for 8 kinds of job.
Chapman Heating, Air Conditioning, Plumbing and Electrical for a/c system maintenance
Clear ✕All 645 Google reviews tagged “A/C system maintenance” · showing 480
Keith took care of my air conditioner very efficiently. He paid attention to every detail and explained it all so I could understand
Jermaine was prompt, courteous, knowledgeable, and very professional. I appreciated his input on some issues.
David was respectful, polite and provided great customer service
The range of services and professional skills of chapman techs, plumbers and electricians makes it a serious one-stop business for most of your home needs. I'm glad I followed a recommendation.
Michael was very professional, answered questions and provided complete follow-up once he finished the service on our furnace.
John was fast and efficient, diagnosed the main issue and resolved the problem. Extremely knowledgeable about other plumbing concerns I have and had many different solutions to my concerns. If John is any indication of the Chapman technicians I’ll use them for all my HVAC and plumbing needs.
I like the way they replaced and installed new water heater the same day.
Heating checked fpr winter
Cory was prompt, efficient, informative and respectful
Added an inlet box for a portable generator so if the power goes out, we will have power. Jared was professional, explained everything extremely well on time did aAdded an inlet box for a portable generator so if the power goes out, we will have power. Jared was professional, explained everything extremely well, on…
Christopher came into our home and was very polite and professional from the very beginning. He understood and detected the issue right away, verified his hypothesis and quoted fair prices. Our furnace system is a very unique system and rather different, it may or may not have a manufacturers warranty so he has…
John Basicker was very professional and did a thorough job during our scheduled plumbing maintenance.
David was very professional, kind and thorough.
Had my A/C serviced
Chris always does great explaining and taking care of my systems
Prompt. Very knowledgeable. Extremely helpful with identifying other issues so I don't have the same issue with my gas valve happen again.
Timely, professional, informed, highly skilled.Highly trained technician. Thank you.
Knowledgeable technician. Did through checkup of HVAC system. Answered all questions.
The Technician, Troy, was excellent. Very friendly and helpful.
Isaiah came out and did our tune up and did a great a job! He was VERY polite and knowledgeable. I would highly recommend Isaiah and wouldn’t have a problem with him coming back.
Friendly, knowledgeable. Will try to request him for my upcoming furnace service.
He was very pleasant and did a wonderful job. The amount of time was what he said as well, which was great.
Troy from Chapman heating did the annual service for my air conditioner. He did an excellent job, very courteous and professional.
Jarick was great, very professional and courteous. Explained everything needed and/or available for the service.
Excellent Service!
Michael serviced our air conditioning system thoroughly inside and out. He is personable and respectful.
Was able to schedule in a timely manner. Rep was friendly, knowledgeable and did a good job. Was very transparent and trustworthy.
We were very happy with the service technician David White & he answered all of our questions & he was very knowledgeable.
Brian of Chapman Heating was thorough on the annual AC pm today. Great communication of service. Thanks Brian!
Service technicians Jacob and Heidi provided outstanding customer service during rhe scheduled biannual maintenance check of our heating/cooling system and flushing of our hot water system. They both were very professional during the scheduled service call. They are both valuable employees if you ask me, who…
Excellent furnace maintenance. Changed the filter. We were having difficulty with the the furnace regulator. He recognized we were using the "hold" setting. He showed us how the regulator works. We can now change the temperature. Hooray! And, thank you Chapman for your professional, competent services.
Troy is great
Brandon flushed the water heater . He also inspected the toilet bowls in the two bathrooms.
Great worker! Appreciate his knowledge about my system.
Explained everything in terms I understood. For nice and professional.
Corey was highly knowledgeable, thorough, personable, and never pushy. He clearly explained what needed to be fixed, offered strong recommendations, and advised us to consider our options. This was one of the best Chapel services we've experienced.
I've used Chapman a few times. I'm not sure if it will let me leave multiple reviews so I'm updating this one. 10000% recommend! I've had them for AC, plumbing a couple times for diff things.and every single service is phenomenal! From the operators scheduling, to the service techs who come to help. They've got my…
Personable, friendly, made quick work of our issue and AC is back up and running. 100% recommend
This was a normal maintenance visit. Jermaine went the extra mile to call the dispatcher to ask about something specific on my account (that I asked about)
Our serviceman was very efficient and asked if I had any questions at the end of the
Professional, efficient. Knowledgeable and explained all
Very professional, thorough and detailed in his explanation. Very pleased!
Trenton provided excellent professional service!
Very professional explained everything to me. I had the duck work done I had the air purifier put on and then they were so nice to put a cover over my Filter they explain to me how this cover went on and off and changed my filter. They checked out extra things was so very pleased. I do have them come out and check…
Tom was an awesome HVAC service provider. Very professional and got my units running well.
Technician was polite and respectful and very knowledgeable. He took pictures and showed me the different areas of my unit that he cleaned and serviced.
Jarick did a phenomenal job. He communicated his arrival and showed up on time. He walked me through what he would do to diagnose the issue, and then did it all very quickly and thoroughly! He explained what happened, why it happened, and actions to take to prevent it in the future. I was very impressed with his knowledge and professionalism!
Thomas explained why it was 88 degrees in my house. The part had burnt out and the air conditioner was over heating. It didn’t help that the dog was going crazy and I was on a work conference call.Yet Thomas was very professional, fixed the problem quickly and made sure to explain the resolution. I am very happy…
The technician was friendly helpful and courteous. We love Chapman and even bought the annual service plan! Our A/C went out and they came the same day, repaired it quickly, and affordably! Today we utilized our annual service plan. The technician called ahead and was l on time. He worked quickly and showed me pictures of before and after. Thank you!
Isaiah was very pleasant, polite and professional. I appreciate his service. He did a great job!
Service people are fast, friendly and they explain everything!
Jermaine was great with our routine maintenance. He explained everything thoroughly, was respectful, and did an excellent job!
Christopher Amond did a great job as always on our recent air conditioning service. We always know he will do a good and thorough job when he comes out and why we request him every time!
I would Chris 10 stars if that was an option. He was extremely helpful and nice.
Excellent service! Very knowledgeable, professional, and efficient. Isaiah answered all of my questions and made sure everything was running smoothly. Highly recommended!
Vincent did a very good job, even noticing thermostat could have been installed better, and made the proper adjustment.
a/c inspection, cleaning, then recommended repair, Van is a trustworthy, knowledgeable, hardworking serviceman, would highly recommend Van when needing HVAC maintenance or repairs
Van arrived as scheduled. He was pleasant and professional. He explained what he was doing at each step. Cleaned ac unit, recommendations made. Very pleasant.
Corey was helpful and was able to quickly change my condenser which he said wasn't running as well as it should. I'm going to buy my own meter to check my condenser.
Chris was great. Knowledgeable, professional and polite.
Service was amazing
Jacob was out to perform routine maintenance on my AC– He was prompt, friendly, and made sure all was running smoothly with my unit in a timely manner. Highly recommend!
Michael did a great job. He communicated well, showed why a part needed to be replaced and was very pleasant.
Jarick was polite, friendly and thorough in diagnosing the problem.
Very customer service, friendly, didn’t feel like they were trying to upsell me on things I didn’t need. Timely and reliable
Brendon was very courteous and knowledgeable. He took pictures of what he had done and when to expect my next service.
Trenton showed up today for my routine a/c check-up. He has been here before and I'm always impressed by his professionalism, knowledge and skills. Three years ago, when I needed to replace my furnace, I chose Chapman because they were always good to my elderly mom. And now, my daughter has chosen them too!
Brian did an outstanding job. Very professional and answered questions we had.
Keith Wray /Chapman came over to install a new thermostat and do maintenance on my A/C. He was on time and checked many things on my furnace before replacing the old thermostat. Keith also discovered the A/C unit’s Run capacitor was not working at spec. At the end, Keith explained everything he did while he was…
Very professional, excellent service.
Great service today and my service technician Jermaine was awesome!!! Please keep him on the team as he definitely is an asset!!
My service tech Michael Mitchell was very professional, kind and did a very thorough job! I highly recommend him and Chapman for any services you may need!
Very personable and explained detail in layman terms.
Very polite and he did a good job.
On time. Got to work. Happy with the service. Answered all my questions.
We have 4 properties that are serviced by Chapman. We have tried many other HVAC companies and find Chapman is the best. Our AC unit started making loud clanking noises at 530pm on a Friday night and Chapman sent someone out to address the problem. Troy was very professional, friendly and explained the problem…
Technicians are always on time for our service agreement appointments. Knowledgeable & friendly.
David was very helpful and explained things thoroughly.
Very friendly and helpful. Great with explaining what you were doing and going above and beyond in making sure things were to your liking.
Fast service, friendly and honest. Thanks, Keith!
Great job Chris! Thank you for your time and help!
David was friendly and very informative. He was awesome
Knowledgeable and clean
Came out quickly and repaired quickly
technician David White was well mannered and knowledgeable. I would give him 4 stars. However the Chapman company would receive only one due to requiring a person who prepaid for multiple years of service to wait 2 to 4 weeks to have their unit summer/winter tune up scheduled additional now they have AI answering…
Keith is a SuperStar. I always ask for him!
Kudos to Keith. He went above and beyond his job . Fixed my hose .
Brandon Hayden was very nice and explain everything that he was doing or had done. I really appreciate him for completing the tune up.
Chris - the technician - was fantastic! Polite, knowledgeable and got our A/C back up and running!
Air conditioning check up
Chris arrived on time and ready to service my HVAC system. As with every other Chapman employee I've had the pleasure to interact, he was thorough and professional, explaining everything and making suggestions. My system is now out of warranty, so I'll rely on Chapman more than ever! Thanks, Chapman!
Had our AC unit check-up as part of our yearly maintenance program. Isaiah did a great job completing the work. Showed up within the promised time and was very knowledgeable and efficient.
Brian did a wonderful job cleaning and maintaining my ac unit and answering all my questions!
Jermaine was on time and very good at communicating what he was doing re: AC service.
Always knowledgeable, friendly and professional and provide great service
I'm a 73 yr old widow, handicapped. They always take care of me!
Prompt super professional and great communication
Could not be happier with how fastidious the technician, Brandon, was after we presented him with several problems we have had since moving to our house a few years ago. He tackled them all and did so in such a personable manner. Could not be more pleased.
Well trained tech full of knowledge.
The office was very accommodating and easy to deal with. I set up an appointment, and the plumber, Gage, was on time and respectful of my home. He was also very knowledgeable and added value to his visit by recommending a service contract. I accepted and looked forward to my follow-up furnace inspection. Update…
Michael from Chapman came out and did the maintenance on our unit, and he was wonderful. He was very professional, polite, and took the time to answer all of our questions. We couldn’t have asked for a better experience. We’ve been using Chapman for a long time and have never had a bad experience. Nothing but…
David Burns was great! Friendly, knowledgeable and efficient. Thank you!
Brandon was very thorough and professional. Definitely knows what he is doing
Chris was great. Friendly and courteous and always very honest with me. Keith presented several options and did not try to sell me on something I couldn't afford. The install guys were very courteous in my home, cleaned up all the mess and took the time to explain the new system to us.
On time. Kept us well informed of process and out options. Replaced capacitors and gave good assessment of probable need for future replacement (unit is 26 years old). Nice job.
He did a great job. Courteous!!!
Very efficient! Arrived on time, came in explained what they were going to do and quickly completed the job. Everything was neat and clean when they left.
Shout out to David and Chapman’s heating and air conditioning. Had yearly check on our air and he called first as always and got right to work. Very personable. Would recommend Chapman’s to anyone.
On time, well mannered, efficient. Great svc check.
Ac repair. Tech was great.
A Big Thank you to Jacob Leigh for the great job on my AC.
Always great with Chapman
Brendan Stansbury from Chapman performed a Tankless Flush and Plumbing inspection for me today (7/8/26). He was very personable, knowledgeable, professional and explained in detail what would be done/looked at during his visit. I was very pleased with the service today and highly recommend Chapman. I have put my…
Great job
My air conditioning went out during this heat wave we’re having. Corey arrived bright and early and diagnosed my issue promptly. He replaced the part and clean the unit and was completed faster than I expected. Thanks again Corey and Chapman for a job well done!!
Thank you again for a job well done. I appreciated your helpfulness.
Von got our drain working again and we appreciate it. He has done work for us before and we would have him back for more if we need anything else.
Excellent work, quick, professional and courteous. Highly recommended
He was nice, polite and professional
Brandon was out tech and went above and beyond to do a very through job and explain everything in detail! He was so kind and professional, highly recommend!
Excellent AC Service by Jermaine! He explained his findings thoroughly and was very pleasant and personable. Highly recommend Jermaine!
Very thankful for the prompt, professional and thorough service provided by Chapman Heating and Cooling. Also, ask for Jarick. He is knowledgeable and fun to chat with. I learned how helpful it is to have a guy working on your furnace who is native to the south. I love the south but we need to turn Jarick into a…
Great young man who was knowledgeable and very polite. He worked to determine the cause and communicated clearly.
Like always - great service from Chapman! Been using them on multiple houses for years.
Did great as your people usually do!! Took time to explain all aspects of what he did and made some recommendations. Give this young man a raise!! Thanks for your years of excellence in service . The Tennery’s
Jarick was efficient, knowledgeable, thorough and professional. I couldn’t have asked for a better technician.
The technician, David, was friendly and communicated great! Diagnosed the problem quickly and got us all fixed up. A+
Brandon was excellent as he was very thorough in explaining everything as well as answering my questions.
Brian was friendly and knowledgeable in the service he performed
Jacob arrived late in the day to do Our annual A/C checkup. He was professional and polite. He stayed until he had accomplished the checkup. I'm very happy with his service and will continue to use Chapman for A/C, Heating, Electrical, and Plumbing services.
Isaiah was super courteous and caring for my unit and for me as a customer. You at Chapman have another winner on your Team. Thank you Isaiah.
Isiah Porter did a great job serving our air conditioner. Checked out very detail. Thanks
Isiah showed up on time and proceeded to tell us what he was going to be doing. He started in and he didn’t run into any problems.
Technician was both knowledgeable and friendly. Will continue to use this company for all my heating and air conditioning needs.
Thankful for the assessment. Very helpful and knowledgeable.
Great service
Michael was professional and performed the maintenance in a timely manner. He showed me how the capacitor on my air conditioner was about to fail and replaced it immediately. Service was excellent.
Great job today.
Would not recommend. Three guys showed up and they all looked confused. I had described what I needed done very thoroughly to whoever took my phone call, and she repeated it to me accurately. At my arrival the guys basically asked me what they were supposed to do. This wasn't a complicated list of projects but it…
Very helpful and had fantastic experience. Thanks
My technician Mo did a great job cleaning and inspecting my tankless water heater system!! Polite and thorough communication.
I love working with Chapman Heating, Air Conditioning and Plumbing. I’ve worked with other companies in the past and I appreciate Chapman’s level of work & excellent customer care. From the office to the technicians, their service is honest. There is no upsell in their approach to work projects. David is an amazing…
David is so wonderful and does an outstanding job. Chapman has very knowledgeable technicians. Thank you David for an outstanding job
Jarick was great! Polite, honest, thorough. Explained the problem to me and also explained how he was going to fix it. Then, did what he said he was going to do. I was very impressed.
Andrew Bower & his co-worker from Chapman were great! They arrived on time and in under 6hrs I had a new furnace, air conditioner & a new water heater installed. Very professional & polite. I highly recommend Chapman Heating & Plumbing.
Isaiah Porter was excellent to work with, very polite, would recommend.
Tom from Chapman was a thorough professional. He was quick to diagnose the problem and presented me with 3 different options with transparent pricing. There was no bait and switch or beating about the bush. He was upfront and honest about what needed fixed and got the job done competently.
Very knowledgeable and answered my questions
Well the gentleman who camp to do my cleaning n check on my furnace from Chapman was very professional, clean, well dressed, n did a great job. I’ve been with Chapman for many years n they have done great by me since the beginning. Thank you for the service you have done on my furnace n air conditioner.
During maintenance/tune up visit Told us we could by filters cheaper on line, but when checking their more expensive. When trying to call them to get filters put in only get a computer lady. So now we still have dirty filters, don’t know what to order or how to put them in.
Tech arrived 3.5 passed the window we were given for AC service contract visit. No one called to say he was running behind. I called twice during that time and should’ve had the last half of the day to take care of other obligations. We’ve been contract customers for years and have never had an inspection in 20-30…
I called around 6AM that my A/C was not blowing cold air. They were at my house by 1130. Earl was professional and knowledgeable as he diagnosed and showed me the problem. A/C was up and running that afternoon.
Corey was great; he thoroughly explained every detail and completed the job quickly!
Wanted to get a quote for preventative maintenance plan but no one bothered to call or texted me back.
Jake was both business and friendly. Looked into a question. I had about my humidifier on the furnace and remedy the situation in a very timely manner.
Corey did a great job! He was very knowledgeable and courteous.
We called Chapman & they had our serviceman Desmond out within a couple of hours. He was very good & quick to fix our problem.
Brian was a class act. Diagnosed the problem and told us what we need to do on our end.
Brandon the technician, was very professional and friendly. He explained in detail what the issue was, what he was going to do to repair, along with a cost estimate, then repaired it promptly.
Super timely. Told us what he saw, walked through pictures and things.
Very polite and nice
Troy did a great job. I appreciate his detail and information given regarding the maintenance on our AC units.
Isaiah Porter did an excellent job with the air contioning unit today Tuesday, June 2. He arrived exactly at the scheduled time, 8:00am. First he inspected and cleaned the main unit and also replace the air filter. Then, he checked the machine located outside. He cleaned absolutely every single part of it…
Amazing service
Chris was excellent. He was detailed, accurate and worked to find cost effective solutions for us. I highly recommend both Chapman and Chris!
Von was very professionaland explained everything he did.
Van did a great job servicing my ac unit. He completed the work quickly and kept me informed as to how he was progressing.
Isiah was amazing. Did tune ups for thr AC and Furnace and did a great job.
David Burns is a very professional and proficient technician. Completed A/C maintenance today. David is a wonderful asset to Chapman.
On time, quick efficient. Great service
Very thorough and polite technicians. No pushy sales, just really fine work.
Good service, pleasant and professional. I always ask for Earl as I trust him and know he is going to do a thorough job!
Troy Garner did an excellent job servicing our A/C unit today..! Friendly and good communications on what he did and found. I would recommend Troy!
Thanks Van! Very professional and polite! Great job on our A/C maintenance! Very pleased with your work!
All good. David Burns was very nice, professional and knowledgeable. Have used Chapman for many years and have always done good work.
Michael was really friendly and fun. He completed the job even with a sudden burst of rain.
Chapman responded quickly to our needs. Chris, our technician, analyzed the issue, explained what was needed and promptly provided service Thank you
Jacob was friendly, and explained everything he did.
Excellent
AC tune up
Jarick arrived at 9:30 after, I assume working all day. He was upbeat, professional, and patient to explain things to my husband.
Michael Mitchell DEFINITELY Deserves a 5,star rating.
Professional and competent performance. Steve is a great technician and provides friendly service. He keeps you informed.
Professional, friendly, patient We have used Chapman for years and have never been disappointed
Very good service
They are always very quick to answer your questions and come to our house. Very professional and very kind people. Would definitely reccomend.
Excellent service
Troy did a good job with the AC tune-up. No issues with AC
Honest, upfront, very knowledgeable, shares personal experiences and opinions, industry knowledge.
Have used this company for decades, I keep them coming back, so that says something right there!
Knowledgeable responsive
Always very professional. Our go-to for HVAC!
very thorough
Great service
Highly recommend Keith Wray as a technician. Courteous & thorough. Explains options well without pressure.
Did job quickly and effeciently and was very pleasant.
Jarick with Chapman Heating and Air Conditioning was punctual, personable, efficient and did a terrific job in tuning up our air conditioning unit. I’d recommend Jarick and Chapman Heating and Air to anyone! Great work!!
Done in a very timely manner. Very nice gentleman
David Burns from Chapman was professional and thorough. Very happy with the work performed.
Happy to have ac working again!
Van provided an excellent preventive maintenance service visit. He was exceptionally courteous and professional.
On time, friendly and thorough. Jermaine explained everything he completed and even took pictures. Thanks for a successful experience.
So knowledgeable and thorough! Came for one issue but found another critical issue because he is very detail oriented and jnows his trade! He is the best!
Jake is great. He arrived on time and was very professional and knowledgeable. He explained everything he did and answered all my questions.
Brian was exceptional and excellent.
Jacob did a great job. Explained the service thoroughly. Very efficient.
We have used Chapman HVAC for several years. We are part of their maintenance program and have 2 scheduled visits a year. The service is timely and thorough. Scheduling and communication is easy and spot on. I would highly recommend Chapman based on our experience
Brian was excellent he was responsive and informative. He was a little late compared to the window for service. It's understandable with all the storms that have been rocking Indianapolis. He made sure to tell us what was going on and explaining what the issue was and explained what he was doing to check that…
Standard maintenance of Ac for the summer. It was great
Very professional and efficient. David White got the air conditioner ready for summer and replaced the filter. Part of a 2 year maintenance agreement. He as here about an hour.
Great Job/Service as always!! A Man For All Seasons!!
LOVE Chapman. Always on time. Always let us know what was done and exactly why.
Great service. Professional interaction.
Very professional and exceptional service as did a great job with furnace and air conditioner! Even changed filter in attic which is not easy…Would highly recommend as Jacob did great work!
Profession, thorough and polite !!!
Brian was helpful, knowledgeable and professional
Great experience. Brian was very helpful
Very professional & courteous
Jarick was friendly, professional, and knowledgeable! He diagnosed my issue, found a solution then went above and beyond to find a very outside the box resolution. I couldn't have asked for better service! Kudos to Jarick!!
Keith Wray was very knowledgeable and presented his recommendations for servicing my air conditioning system in a professional manner.
Steve is the best! I have requested him as my service rep for over 25 years and hope he never retires!!!! He is courteous , timely, very knowledgeable, honest and the best representative for Chapman!!! Totally trust his input and work!!!
Did scheduled checkup, as always, happy with everything!
Troy did a great job from start to finish. Very professional and reliable..
The tech did a great job on the inspection. David is pleasant and did a great job.
Chris A. from Chapman Heating, Air and Power Plumbing is the best! We know we will get excellent, quality and professional service from Chris every time he services our systems! He is meticulous and always goes the extra mile! Chris is an invaluable employee!
Troy called to let me know he was on his way and when he arrived. Arrived in the planned time period. Was friendly, knowledgable and was efficient.
Spring maintenance. David Burn was punctual, efficient, and respectful. 5 stars for David.
Very professional, took time to answer my many questions!
After moving into my newly built home 3 years ago, I decided it was finally time to get my HVAC systems checked. After reading enough reviews of local places, I chose Chapman, and I'm glad I did. Within a week, Jarick came out to inspect my AC and heater, was super friendly, took care to leave my home clean, and…
Desmond did a great job. Very courteous . We use Chapman exclusively. Always a good result.
Troy did a great job with maintenance for my AC unit. He was very friendly and answered any questions I had.
Jarick was great with us. He showed us multiple photos of what looks great and what needed to be cleaned or repaired. He was patient with us as we are deaf people. He took his time to communicate. Positive experience!!
Nolan provided our services today and we were very leased with his expertise.
Jarick was very knowledgeable, friendly, he went right to work after sizing up the job to be done. He explained what he was doing , shared the condition and function of all part of the AC unit. Suggested a repair that could be done now or later and we went a repair . We had complete trust in Jarick and the job he did. Thanks
Brian was super-friendly, polite, and knowledgeable. I purchased another year of maintenance from him. He was also very willing to tolerate the loving attention of my border collie Daisy.
Great customer service
Brian was professional and timely, and while the diagnosis was not good, I was impressed with his professionalism.
April 2025: Good first experience with Chapman! I had a preventative maintenance and cleaning scheduled for my 20+ year old central air conditioner. The technician did the inspection, cleaned the outside compressor unit, recommended a few things to be aware of in the future, and then was in his way. I ended up…
Brian was super professional and explained everything I needed to know including the potential repairs needed next year. Chapman's heating and cooling for the win in the maintenance of my HVAC systems.
Professional, efficient, clear in answering questions, and explaining things.
He did an excellent job
Excellent service for heating and cooling unit David has been great
Nolan was a new tech for us. ! He was professional, knowledgeable and kind! ❤️ He identified an issue we had with our air conditioner and will schedule service to have it fixed. Suggested we not cover our air conditioner in the winter as critters tend to nest in them and chewed some of the wiring that now needs to…
Jacob Leigh was great! He came and did our annual furnace tune up. Explained everything and answered any questions that I had. Have been using Chapman for a couple of years now and they always get the job done!
Keith explained everything well, was friendly and I trust his work.
Keith with Chapman did a great job troubleshooting and performing maintenance on our AC system. He was friendly and professional and made sure everything was working well. Very pleased with the service.
My experience was wonderful. Chad was wonderful and so kind. Appreciate the service.
Brandon Hayden did a great job. Chapman has quality working for them.
Have been a Chapman customer since 2009 and have always been very happy doing business with them. Thanks Jermaine!!
Michael M. was very professional and completed our service agreement quickly. What an amazing asset to your team of technicians. Thanks Michael for all you did!
Excellent service.
Israel was very helpful and kind and did a great job!
Wonderful Service. Very professional and outstanding work.
Jarick did an amazing job on our inspection and service today. Top quality documentation along with four different options of what to do from basic all the way up to getting absolutely everything covered. He was very professional on time and did a great job with communication. I suggest you booking him for a Sunday visit!
We’ve been using Chapman for a couple of years. Service is always great. We've had great experiences with multiple technicians, including Ryan, Israel, Brenden, Gary, and Chris.
Brian was very informative as he did his job. I know more about my system due to his visit.
Chris was absolutely wonderful. He was extremely knowledgeable and helpful. So happy I decided to call Chapman .
I really like everyone we have dealt with at Chapman. They are knowledgable, kind, and professional. No pressure to buy something and always options available for whatever I need.
Tom is always great. He is on time and communicates very well. Let’s us know what is going on. Excellent
Michael ON TIME DID HIS JOB AND I AM COMPLETLY SATISFIED
These guys came in and helped me out so much. They had to create an opening to replace a faucet, found an issue where my outside waterline was constantly running and fixed it and took the time to prepare me for their next visit. Very honest and understanding when it comes to the needs. Definitely will call them again!! See you guys next Tuesday!
Brenden was a gentleman throughout the entire process. Answered all questions, went further to explain advantages of the newer water heaters. Gave instructions on maintenance. Couldn’t ask for more, he left us confident of the purchase and installation. Positive reflection of the Chapman quality. Thanks Brenden.
Trenton was very informative and very professional and thorough!
Jordan was just fantastic! Took care of our problem very quickly and it didn't cost us an arm and a leg! I also had a new air conditioner installed by them back in June. It is running great and our bill has gone down significantly since it was installed. The people at Chapman are easy to work with, from the…
Thorough and explained problems well.
Desmond Pike did a great job for us. He not only diagnosed a long standing problem but fixed it with ease. Thank you Desmond!
Troy Garner did an excellent job. Showed up on time, performed all the required maintenance including replacing my humidifier filter. It was a friendly, quick, and easy visit.
Michael was very professional and attentive. He did my air conditioning inspection and also put in the iWave for me. He did a very nice job!!
John B. was great. Diagnosed the problem with options to rectify. He was very personable and professional. We will be sure to request him when the next need arises. We use Chapman for all our HVAC and plumbing needs. They have provided us with quality service and peace of mind
Jeff provided detailed honest conversation regarding options on replacing our furnace ( and complete HVAC units).
Personable, knowledgeable and thorough.
I am always very pleased with their service. Tyler was here today and he was very professional and explained everything so I could understand what he had done. I really appreciate the the the experience as a customer to have people I feel I can trust.
12/10/2025 - Michael M. Called ahead and arrived on time. He did a thorough job when servicing our furnace. He left the cover off to show me a few things and explained the adjustments. He also cleaned a a condensation filter that I fideven know was a thing. We really appreciated the time and effort he put into it.…
We've always had great service and Chris is a friendly, professional technician. Haven't had any complaints or issues. You are so much better than ars . We always thought they were trying to sell more products.
These guys were right on time, incredibly professionally, and communicated with us every step of the way. Highly recommend!
Chapman has always been very responsive to calls with expert service base and friendly staff. All visits are pleasant, and the crew is not only knowledgeable, but just great guys/gals in general.
Very knowledgeable and takes the time to answers questions. Good to have someone who cares
My tech was Corey. He was very helpful and experienced. Thank you Corey for going above and beyond
Keith was great, did a thorough inspection of our split in the 3 season room. Figured out the problem and had a solution. Highly recommend Chapman and their staff. Great to work with and even got me in on super short notice. Only company we will use.
Did a great job, was personable
Every thing was awesome from beginning to end Bill who got the ball rolling to the guys who did the installation Could not be happier Thanks
Our service tech Keith is very knowledgeable and professional. We have been using Chapman's for years.We are very pleased with their service and products. We recommend them.
Andrew was very polite and prompt. Him and his boss (forgot his name sorry) went above and beyond to make sure that the installation of our new furnace went smoothly. Thank you
My water heater was not having hot water use in my home. I did all the troubleshooting and found that I needed a tech. I called Chapman and they were able to have someone take a look within a few hours. Tech diagnosed it and was able to have the parts to fix on hand. Fixed and able to use again in just a few hours.…
Very polite and professional. Treated our property like it was his own. Highly recommended company.
He was very personable.
Nolan is polite, personable and professional. He goes about the seasonal maintenance check of my HVAC and informs me of what he is doing and what he is finding during the visit. I highly recommend.
2025 UPDATE Sadly, much of the praise in my original 5-star review must be retracted based on my recent experience with a very bad renewal communication experiment and the weak follow-up to my concerns raised. The company has added more and more services over the years. I fear their internal systems, attention to…
Service professional, Keith, was competent, professional and courteous. We so appreciated Keith arriving earlier than originally scheduled. It freed up my schedule . Maintenance service 6kdwas taken care of and any problems associated were resolved in a timely manner.
The tech was really friendly and was very straight forward with what I needed.
Experienced, professional, courteous, confident in repair required…20 minutes AC was back up and running.
Very thorough and efficient
We called to set up an appointment later in the afternoon, and they came very quickly, diagnosed the problem and ordered the needed part. They were there the next day, less than 24 hours after the initial call to install the needed part. Everything went very quickly and we With the service that we received.
Chapman service remains great for us. They give a 4 hr scheduled window for service with a 30min-ish notice before arrival. That has worked for us. **Update: Another HVAC Tune Up gone well!! **Update: Thumbs Up! Austin is a great tech! **Update: Brian is a terrific tech. Fully explaining the work he would be doing and any issues he found!
Kevin was knowledgeable and informative. Pleasant experience.
Knowledgeable and proficient service!
Great communication. Did a terrific job for us!
Very respectful and thorough.
Thomas was on time, efficient and explained what he was doing and why. This made the experience exceptional during a stressful time.
The three installers were pleasant from their arrival to their departure. They worked diligently and were very professional.
Perry is very professional and I would want him working on my HVAC any time in the future.
The entire crew was polite, professional and completed their jobs in a timely manner. They cleaned up after the job and everything was tidied up before leaving. It was a pleasure as always to work with Chapman and would highly recommend this company for all your HVAC, heating and plumbing needs.
Polite, helpful, friendly.
Tom was so good at explaining what was wrong, and showing me various options for repair and upkeep. I will definitely call Chapman again. Thanks for a great job!
Thank you for the great service ! Tad arrived less than an hour after we called !
Van Bik did an excellent job of servicing my air conditioner and explaining and showing photos of work performed and anything I could do for preventing future problems
Great experience. Got the job done quick and easy.
Matt was fantastic. Got the capacitor replaced, did maintenance on system, and got us cooling already. Sophia got us on the schedule quickly. Our ac stopped working and my wife is 8 1/2 months pregnant. 85 in the house is too hot! Always a great experience with Chapman, and they always take the time to answer all my…
Earl! You saved the day, my friend. Not only that, I appreciate you filling in the gaps of my HBAC knowledge and quickly identifying the problems as well as preparing me for future signs to monitor. Thank you for being so kind. All of my services will be through Chapman going forward.
The Plumer Tad Giesekink was very pleasant and patience with me. Communication is hard for me because I'm hearing impaired. Any other work I will need, I would ask for Tad.
He arrived at the appointed time, was polite and efficient, and answered all of my questions. A pleasure to deal with.
Brenden did a great job. Very nice and would highly recommend!
Every employee that comes to our house is very respectful, and responsible. They take pride in their work, in which you don't see that in today's world. Nathan did a great job!
Israel Garcia Rodriguez came out to fix my water heater but sold me on upgrading the thing. I always have Chapman do my work because of techs like Israel. Every time they come out, the service is remarkable. I will never use any other service than Chapman if I have a choice!
A.J. is a very professional and fun tech. He, lik every Chapman H&C employee I've met are all super-nice and knowledgable.
Trenton is the man!
Good
It was a super professional summer check up. The air conditioner was performing well. Very happy with the report and how the unit is performing over time.. Larry explained all areas he was checking. He is extremely knowledgeable.
Keith was so friendly and nice. He didn’t pressure me into paying more and he was super easy to talk to!
Earl is outstanding!!!! He found our problem & thoroughly explained next steps. He was so kind, courteous and helpful. Chapman, thank you for having awesome guys who keep knocking it out of the park!
The technicians were very respectful of the home and did a great job explaining what they were doing as they were doing it. Highly recommend!
Michael was on time, pleasant, and did the job. Highly recommend!
All around a GREAT experience getting my AC back up and running within a 24hr timeframe! No extra fees and Chris was awesome; he worked his magic in a tricky situation and got the cold air blowing again 🙌🙌🙌
The rep was friendly, professional, well organized and thorough. I could ask for nothing more. R.W. Sisk
David from Chapman Heating and Air came to my home for an A/C system maintenance. He was on time and was very professional.
All these qualities are shown each and every time we have service by Chapman. Great Company and Service Professionals. I have yet to be disappointed and recommend this company.
The service people, Nathan Sutter, were friendly, knowledgeable and addressed a problem with the air filter compartment so the filter shouldn’t get torn up on removal as it has in the past. Desmond Pike serviced our A/C system on 6/12/25 diagnosed the condensate leakage from the cooling coil and fixed the problem by…
Chris knows what he is doing, and explains everything to us. Chris is very polite.
Very thorough and personable
Rodney was awesome!! He and his coworker did an excellent job! Everyone at Chapman is so nice. From the people in the office to Perry and Nolan our service guys and Chris who came by the same day as Nolan and helped us pick out a new ac/furnace unit and get financing! This has been a fast, efficient, friendly…
Personable and knowledgeable young man. He fixed what needed to be fixed. Appreciate the quick service.
Great communication, came on time, thanks
Service was very good, serviceman was very friendly and personal. Very Happy with the service
Nolan did a great job! Very pleasant and worked fast. He checked everything and was very informative! Thanks!
Knowledgeable, trustworthy and informative. Very courteous.
I recently had my air conditioning system serviced, and I couldn't be happier with the experience. The technician was prompt, professional, and thoroughly explained the maintenance process. They took the time to answer all my questions and ensured everything was working efficiently. My AC is now running smoothly,…
Easy to make appointment
Mr. Powell was a great technician and fixed the problem. Chapman has been a good company for us!
Service provided punctual, professional, courteous, thorough and informative with quick repairs. We were very pleased with the service provided. He is an asset to Chapman.
Installed iWave hoping to help wife's asthma issues.
He was polite, clean, and quiet.
We are always pleased with the service provided by Perry....he is always pleasant and professional. Chapman company has been reliable for us for years. Thank you
Thomas resolved questions we had regarding AC system with quick diagnosis and complete explanation. He did not push any unnecessary work on us but assured us that the system was working correctly. Will continue to use and trust Chapman.
Matt was pleasant, respectful, knowledgeable and thorough. Great experience!
I use Chapman’s services twice a year for my HVAC maintenance since 1990! Always professional and friendly by all associates I am in contact with on the telephone or in person. I trust their performances in any service they offer.
Jarrod was professional, courteous, thorough and respectful of my property, and especially in tune with my concerns. These traits are consistent with all Chapman personnel we have dealt with over the years.
Easy to schedule an appointment. Was an easy fix. Serviceman was friendly and informative.
Excellent experience 👏
Austin spent at least 2 hours examining our a/c. He used our outdoor hoses and left them in far better shape than they were in before.
Very professional and pleasant. Answered all my question clearly.
Chris is a great technician. We have two furnaces (one in an attic) and a heat pump. Chris goes above and beyond to make sure all our units are ready to go both spring and fall. Thanks again for great service.
Jake was very thorough and made sure to answer all my questions.
I have used Chapman for all my HVAC, plumbing, and natural gas needs for the past 17 years at two different houses. I always recommend them to neighbors and friends. They are knowledgeable, have excellent customer service, always communicate the problems and options with me, and respectful of my home and cleanly.…
Keith has been the technician who has cleaned and fine tuned my heating and air unit for several years now. He is always thorough, informs me of everything I need to know, and lets me know of anything Chapman is doing new or changing that will affect me. Keith is the BEST!
Chapman is very professional and helpful. I have contracted with them annually for the past 8+ years and highly recommend them. They also allow you to notate if you prefer a specific technician, which I find to be fantastic! Perry is the best.
Trent was very polite and worked every minute he was here on performing the maintenance on our air conditioner for the year. He answered my questions I had. I would want him to do maintenance again on our AC and also our furnace. Thank you Trent.
Experience was fantastic. Called around 2:30. By 4pm the technician was at our house. Issue was diagnosed and he did everything he could to repair the problem and did.
Victor and Derian did a fantastic job!!!
Semi-annual system checkup. Steve Lawton is an excellent and very detailed technician who I readily recommend. Ken Carr
Very courteous and friendly. Told me exactly what was wrong and what was needed to fix it.
Good service
Your technician, Aaron, was extremely knowledge and professional in his visit to our house. I would rate him 10 out of 10, the very best. He did the job in a professional manner, answering every question and provided me additional, valuable information.
Steve from Chapman did an excellent job for me. He was here for my annual AC maintenance. He pointed out the issues he was seeing (the unit is 13 years old) along with the options available. I especially appreciated the time he took to go over the short term/long term analysis, without pressuring me in any one direction.
Very nice man. Friendly. Genuinely cares
These guys know their stuff, they educate their customers, they don't try to steer you into unnecessary equipment/parts, and they address all of your concerns before leaving to ensure that you're satisfied with their service!
Tyler was professional and courteous. He took the time to explain the job to us and then to do the troubleshooting and maintenance jobs correctly. His willingness to perform maintenance on our system, rather than trying to pressure us into a new one, was a refreshing change compared to other companies we've worked…
Tom was very thorough and efficient. He did a great job in keeping me informed of the issues and what he was doing.
Efficient, friendly,professional.
Aaron is really good at his job!!! He got in there figured it out and fixed it.. thank you guys!!!!
Doug was great. He was prompted, courteous, knowledgeable and is a true professional.
Corey has been my regular maintenance technician for several years. He volunteers suggestions to keep my systems running smoothly & always makes sure that everything is cleaned well. He answers all my questions, & I appreciate seeing the same technician each time. I also appreciate that the Chapman Company recognizes their quality employees like Corey!
Keith is thorough. Explains processes and procedures well. Provides options. Professional and friendly.
Aaron was incredibly knowledgeable and had a lot of great tips for how to keep our systems up to date and long lasting.
good service'
Doug was friendly and so helpful. We’re relatively new to the house and the warmer weather showed us that our A/C wasn’t performing correctly. He explained everything to me and gave us a bid for the work that needs to be done. He was thorough and knowledgeable. I appreciate him taking the time to do it right.
Aaron was so informative and really explained not only what was going on with my AC unit, but why/what contributed to it and how to prevent it in the future which was so helpful!
Corey was very informative and professional! I appreciate the time he took to explain what he was doing and why. He worked clean and made sure I understood what I was paying for. Thanks so much! I would highly recommend!
Top notch and timely service. Tyler was out today for AC maintenance. Very knowledgeable and friendly. He’d been out a time or two before over the years. David out as well a few weeks ago for AC tune up and also a wealth of knowledge and very thorough. Highly recommended.
Very friendly and amazing service! I always request Perry! He’s the best.
After calling several companies these folks were the first to answer. They had someone out with an hour of calling which was incredible. The technician was quick, professional, and thorough. Very happy with my experience having them clear my drain lines which was causing leaks around my furnace.
We recently had Aaron Schwarz at our home and he was great! He was professional and knowledgeable on products. Made recommendations without being pushy
Evan was just here to do a tuneup for the AC system. He was on time, very efficient, professional and answered all of my questions in detail. It was a pleasure having him in my home and I appreciate his kindness. I will most definitely request him for our next maintenance/tuneup.
Chad was very knowledgeable and responsive to my questions. Was very professional and respectful. Repaired my condensation drain in a timely matter. I would highly recommend him. Thank you!
Caleb was simply amazing. If exceeding expectations was a name it would be Caleb. On time, professional, curtious.
Mr. Tyler Abney had a greatest job of finding the problem and fixing it. I hope see him again. Thank you so much!!
Air conditioning stopped working during this awful heat wave. Earl got us up and running again
Incredibly professional - Thomas gave me a clear idea of what was optional and what was not in the hvac repair.
We have used Chapman heating and air conditioning for several years. The tech that came to our home was courteous and knowledgeable. We appreciated his service.
Earl was the technician who came out to perform the annual A/C inspection and cleaning. He was professional and knowledgeable. Earl performed his duties in a timely manner. He was pleasant to talk and do business with. Would definitely call on Earl again.
Aaron came out to do our regular maintenance and install an air purifier to our system and was very efficient, friendly and knowledgeable about the system. He took the time to explain the issues and repair them in no time!
I have used a number of different heating/cooling companies over the years, and Chapman is by far the best. I switched to them four years ago when we bough a new home and the company who had installed the unit for the previous owner was less than helpful when we called to get service.
The service tech, Larry Wilmoth was prompt, provided answers to our questions. I'm very happy with Chapman and especially Larry as our go to service tech.
Outstanding support. Very professional. Chapman HVAC will be our go-to company for all of our HVAC needs
Had a AC MOTOR go out on Sunday. On Monday they said they were going to come out later in the afternoon but called to say when they went to go get the part at Lenox it wasn't there. They came back on Tuesday with the wrong motor but did an outstanding job tracking down the right part having it installed that day and…
Jake provided us with courteous, friendly and professional service. He was punctual and provided details on the service he was performing.
We were very happy with Tyler’s service and diagnostics. He was very informative and professional and we felt we were given honest answers and the best options available to us. We would highly recommend Chapman for HVAC services!
Their techs are always clean and prompt. Have been using them for 5+ years.
I received a call letting me know that a tech was about 15 minutes away and asking if that would be a good time for me. Jake was prompt, courteous, knowledgeable, and friendly. My wife and I were very pleased with his visit. As he was leaving, I let him know that I had a problem with Chapman and Bryant about 6…
Easy scheduling experience. Technician on time. He kept me informed throughout the visit of what he was doing and finished in a timely manner.
Professional & informative!
Technicians are always polite and great at explaining everything they do. Would highly recommend. Pricing is reasonable also.
Tom was on time, friendly, and knowledge. He's someone I trust.
Very friendly and great service and was very knowledgeable.
Jake was very professional and thorough. He even checked and corrected a noise our furnace was making. We're very happy with the service from Chapman. See you in the fall for our furnace maintenance visit. Ronald installed our new heating system. He did a great job! Thanks Ronald!
We have used Chapman this year/2022 for A/C and heat system maintenance at our home; lake house and parents home. All of the technicians were kind, very professional, extremely knowledgeable and happy to explain anything that we had questions about. Will continue to use them for sure!
Jake was awesome. On time and thorough. Would highly recommend him and chapman.
Chad Roe came out to do maintenance on our AC unit and to check the furnace. What a nice Guy! So friendly, nice and courteous! A real pleasure to have him in our home!
Tyler was very kind, considerate and professional. He knew what had gone on with my system in the past; told me about a couple of issues with my system now and told me about a new surge protector that they are offering to put on systems in the event of power outages. I have no complaints at all! Thank you Tyler!
Matt was outstanding. He explained everything that he would be checking. He did a great job.
Tyler was extremely attentive and dedicated to give them a great service. I will be requesting him for all future HVAC appointments.
Perry Sisk did an excellent job today. He was very thorough and explained everything as he went along. He suggested some things i might want to do, but never pressured me into anything i did not want to do. I was very pleased.
Gage was very professional and friendly. In spite of some problems with the water heater installation he stayed with it and did a great job. Im glad to see a younger person doing a trade and not sitting home letting the government pay his way! Great job!
Great service call from Chapman. These guys are pleasant and thorough. Will continue using for HVAC system maintenance.
Chris was here on time. Actually a little early but he contacted me to find out if that was ok. He was very professional and determined a problem doing the A/C system maintenance. Problem fixed.
He did our annual furnace checkup and he was very nice. He brought the new furnace filter and installed and seemed to look it over and didn't find anything that would be a future problem.
Excellent very pleased.
Ryan the Chapman technician was very thorough. He explained everything to me an answered any questions I had. He was friendly, personable, honest, and knowledgeable. He's a very good employee. Great job, Ryan.
This was my first experience with Chapman. So far excellent. Earl was professional and efficient.
David White is an outstanding technician. We ask for him only each time we have our furnace and air conditioner serviced. Very personable, professional and just a good guy to be around and trustworthy.
Keith Wray was very nice
The most recent, I had no hot water. Tyler came out on a Saturday and fix my Rinnai. I now have Hot Water! Thank you Tyler!
Just had air conditioner replaced have been using Chapman for years, homes and office excellent service and response. Had it put in Monday this week just before the heat up!! Thanks so much
Great service! Andrew and the guys certainly did a great job. They were professional, respectful and left the house and yard clean after installing a new HVAC. Thank you Chapman; I’ll be using you in the future.
David White & the gentleman he was training (I apologize I've forgotten your name, please forgive me) arrived right on time & did maintenance service of our Air conditioning unit. David was VERY professional & Did a great job! Found, fixed & updated things we had no idea were going on with our unit. I definitely…
The plumbers were very professional and kindly answered all my questions. I have used Chapman Heating many times and will continue to do so. Their workers are remarkable!
Steven Lawton at Chapman Heating & Air was professional, very thorough and extremely informative explaining the recommended repairs! Also appreciated that he had parts to make the necessary repairs in one visit. An overall great experience!
David was a pleasure to have in my home. He was upfront and honest, along with knowledgeable and hardworking.
Chapman Heating & Air Conditioning installed my complete system a couple of years ago and I continue to use the recommended maintenance service. This company has impressed me from repair 7 assessment of my old system to sales, customer service, and a very valuable maintenance service. Every "Chap Man"…
Steve Rosemeyer is the reason I use Chapman’s. He’s honest, professional, and knowledgeable.
Pluming repair was done quickly
We have had Barry do our A/C maintenance for years. He is professional and always on time. He does a great job and we believe that is why our A/C has lasted so long. We definitely recommend Barry and Chapman Heating and Cooling.
They were prompt and professional. It was a simple capacitor replacement. $300 plus procedure charge 15 minutes and $30 part. But they also add a 100 dignostic fee. They knew within 5 minutes. I feel scalded at $440 for a capacitor change out. Otherwise they were good.
All of the technicians are very professional. I am still in shock of the price of the Disconnect part.
Very professional, very knowledgeable, very thorough.
great service as always
He did the yearly maintenance on the two AC systems. He told us about a gadget that would alert us when there was a leak in the drip pan for the upstairs AC and we decided to have him install it. He seemed very efficient was here about 1.5 hours.
Jason contacted me in advance. He was punctual, neat, friendly and respectful. This was an equipment protection procedure which Matt completed in a timely manner and explained what he did afterwards
Andrew, our Chapman technician was on time, professional, knowledgeable and very friendly. I highly recommend Chapman and Andrew as a service tech for your HVAC needs.
Larry was Professional and businesslike in performing his work.He is efficient ,pleasant, and personable. Thank you!
Earl did a very excellent job. He was pleasant and polite.
Tony did a nice job fixing a toilet and plumbing issue. Arrived early, explained the problem, and then corrected it. Happy with his service.
All of my questions were answered in a manner I could understand. Very professional service
I've worked with Champman for five years. They always do a great job and you can rely on them to not charge you for services you don't need. Honest and on time.
Nolan did a great job explaining everything and we would be happy to have him be our service technician again
Jake arrived promptly, worked in a very clean and quiet manner, and was thorough in his work. He found that an electrical problem needed the attention of a repair service person. Jake then had the office contact me within 20 minutes to schedule that repair for tomorrow.
These guys are the best in town. I have had them service our hvac systems multiple times. They have fixed several messes left behind the clowns that did a shoddy job installing our original HVAC system. If you want honest pricing and dependable service, Chapman is your answer. Recently Chris serviced our hvac…
Great experience and explanation of his diagnostic efforts and final recommendations for repairing the HVAC.
Chapman is awesome. I love their techs as they are well trained. Seth was on time and got the job done quickly and efficiently.
Kudos to Chapman for hiring knowledgeable and professional service technicians like Jake. He comes in and gets the work done in an efficient and professional manner, while never trying to upsell their services. I highly recommend.
Also humidifier & air cleaner valuable
Trenton was very knowledgeable and answered all questions we had , done our spring maintenance on our a/c unit so we will be ready for summer.
I've relied on Chapman for over a decade now and they always provide excellent service. Today, I had Keith out to repair an issued he found with my furnace. He was prompt, efficient with his time, friendly to interact with, and did a great job. And the price is always reasonable. I signed up this year for a…
Went straight to issues, found some critical points to discuss, and was efficient in details. Very impressed.
Juan was very nice he explain every thing step by step he did a very GREAT job!!
Perry did an excellent job!
Troy did an excellent job. From the technical side to the keeping us informed he was great. Will keep working with Chapman Heating.
Outstanding job, on installing HVAC ducting. Only one criticism, one of them used the clothes dryer as a foot stool to get to a register. The top is now dented. It works normally so not an issue, but in the future please ask, I have small ladders.
Very friendly, polite, and professional staff. Very helpful and willing to work around my schedule. Earl was very helpful and informative. He installed new I-wave air cleaning/ filtration systems on both of our HVAC systems and performed our bi-annual maintenance service.
Thank you Chapman, you’re the best!!! Troy was awesome, on time and courteous. He explained everything to us and did his job well!!!
Michael did excellent work and was very professional. I
Earl is our service provider and is always professional, kind, and friendly. He is exceptional at his job and he is the one we ask for all the time. Chapman in general has always done us right, both heating and air conditioning.
Great!
Good service with friendly technicians. Determined to do the job right! Explained each step and took time to make sure I understood the new thermostat.
Troy with Chapman Heating was prompt, professional & very courteous as he serviced 2 a/c units ! 10 for sure!
Excellent Job...very satisfied
Keith came promptly, identified the issue promptly, arranged for an appropriate repair, then performed system maintenance. He clearly told us what was going on. He identified a potential issue and proposed an acceptable solution. He worked efficiently and tidied up everything afterwards. And, of course, he wore his…
Technician, David was on-time and got right to work. Professional and thorough. I was explained and shown the current flame sensor where the sensor was worn. Recommended that it be replaced to prevent any issues. Completed! Highly recommend!
They are professional, knowledgeable and professional in their work. Very responsive to our needs.
Unbelievable experience with Chapman today. Around 2 o’clock I sent in a request for AC maintenance and by 4:45 David had come to the house and fixed our AC capacitor. Pricing was reasonable and we were so impressed we signed up for their deal to come back and check our furnace this fall and AC again in the spring. Highly recommend!
David White did excellent work much more than most workers. He really knows what he is doing.
On time and very professional. Shared ideas to consider but with no pressure sales pitch
Highly recommend them
Service was great the service man Matt was very knowledgeable and friendly he did a great job
They installed 6 roof top units on my strip mall and did a wonderful job. We really didn’t go without cooling for barely a morning and it was mostly done in a day. And a year later everything is working great and they’ve kept them serviced. All at a competitive bid. Great job!
Very professional and courteous!
They were ok they got my air working. I was kinda upset with them because I asked them to call me let me know how much it was going to be before they did anything but no, they went ahead and did the work charged my card $450 because it was on file. I told them to take my card off file. I may not have had the work…
Thursday, 4-27-23, Steve, Chapman Service man, came to perform cleaning on my air system. Chapman couldn't ask for a better representative for their company. Steve answered all my questions, gave me very good information on the operation of my system. Not only was Steve very knowledgable, but also was friendly…
Professional approach and on time service.
Always great customer service. Prompt. Smart. Efficient. Kind. Patient. Thank you for prioritizing my service visit. It was crucial and you got me in without proper notice on my part.
I’ve used Chapman for years. They are a very reliable company and have always been reliable.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 991 | $27–$216 |
| A/C system maintenance | 636 | $37–$278 |
| Heating system maintenance | 392 | $27–$176 |
| A/C system repair | 280 | $135–$633 |
| HVAC system repair | 268 | $83–$593 |
| Heating system repair | 249 | $78–$441 |
| Heating system installation | 198 | $1.2k–$2.1k |
| Plumbing leak repair | 148 | $227–$807 |
