How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREChapman Heating, Air Conditioning, Plumbing and Electrical
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 7,375 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Chapman Heating, Air Conditioning, Plumbing and Electrical for 8 kinds of job.
Chapman Heating, Air Conditioning, Plumbing and Electrical for drain cleaning
Clear ✕All 72 Google reviews tagged “Drain cleaning” · showing 60
Brandon was very knowledgeable and let us know the steps he was taking and showed us the cause and the results. I was s glad to see a running sink again. I need Brandon on my route all the time and he has a really good personality. Thank you Brandon.
Ryan completed the work quickly and efficiently
Great Job!
Had never used them but will from now on. Very friendly, very helpful with how to avoid same problem in future, called before arrival - just all around great.
Very personable; knowledgeable and got the job done fast! Highly recommend both Chapman and Von! Thank you!
The work was excellent, the only thing is I never received a invoice?
The plumber was quick to find the problem of our basement floor drain clog. He had the drain flowing again within 20 minutes
Great customer service! David is an amazing tech! Corey is also a great and knowledgeable tech!
Professional, courteous, knowledgeable, timely
We had a plumbing emergency. Every drain was backing up and we had a few terrible messes. My wife is recovery for surgery and not having working plumbing was not an option. I’m a DIY guy and spent Saturday trying to solve the problem and save money. I knew I’d installed a clean-out 35 years ago, but after a day of…
Unplugged a drain and went through our plumbing needs. Thank you for your professionalism
Drain clearing and assessment of existing system components. Worked on a plan to address deficiencies. Work to continue forward for scheduling.
Chapman was the ONLY service that would come out and fix our issue on a Saturday! And Brandon was great!
Very professional, knowledgeable, friendly, and on point! Thank you!
Chapman heating and plumbing made my day. Had an appointment with another company to unclog 2 drains. They called and said no technicians were available. So I called Chapman. Brandon the technician called right away and arrived within an hour. He diagnosed the problem, got his equipment, let me know what he was…
Cordell did some troubleshooting on a plumbing leak that we had. He gave us lots of good information and suggestions for preventative maintenance. He took his time and did a very thorough job. We will definitely use Cordell and Chapman again.
Really enjoyed having Brandon Sweetman helping me today. He certainly is a "sweetman" and not only informative but gave me all the pros and cons of my drain situation. Thanks Brandon for all your help....keep cool!!!
Brandin was pleasant and professional.
Kordell was the most professional technician I have ever had. He was excellent and a great representative of your company. He was timely.
Prompt, professional and thorough
Von cleared our drain we didn’t think could be cleared. Saved the day!
Von came just as scheduled but also friendly, neat, and very competent. He figured out the problem and, being prepared, solved it leaving the area neat and clean. THEN he answered our other plumbing questions , offering suggestions ALL of which we agreed to as they were reasonably priced and could be done in a…
Von did a great job working on our bathroom drains. Very reasonable, patient, and honest service.
Prompt, intelligent and hard working. I've had them out twice and have been pleased both times.
Von was excellent. Professional and friendly. Highly recommended.
Outstanding and professional service.
Jarick did an amazing job on our inspection and service today. Top quality documentation along with four different options of what to do from basic all the way up to getting absolutely everything covered. He was very professional on time and did a great job with communication. I suggest you booking him for a Sunday visit!
I had a drain clog in my basement and I got scheduled for the next day and Von came out and quickly found and resolved the clog. Von was thorough and confirm that the clog he cleared was the only issue testing our toilets, sinks, bath fixtures and the drain itself pouring 10 gallons of water down the drain. Once…
Von was gray! Explained everything very well and arranged for future work to be done. I’m very satisfied with their work so far!!!
I had a great experience with Chapman Heating, Air Conditioning & Plumbing. Technician Heidi Gundle came to fix a clogged bathroom sink, and she did an outstanding job. She used an electric snake machine and took her time to make sure the clog was fully cleared all the way through—not just the surface. Heidi was…
Personally and delivery outstanding. Knowledge and willingness to share outstanding. All around great employee....And I work construction 🚧 so I know!!!!!! Keep that man happy!!!
Brandon and Von were patient and kind, thanks so much! Brandon for the win again!
Couldn't really find a problem but gave us some options on things we could try to help the situation.
Michael Mitchell always does amazing work.. he’s very efficient and explains everything he does. Great communication. Chapman is fair and does good quality work. Thank you.
I highly recommend Chapman! When I discovered water standing in my basement, I called several companies, and Chapman was able to send Brandon out within about an hour. He quickly diagnosed the problem as a clogged drain, removed the water from the basement, and took measures to make sure the water wouldn't return…
My sewer line was backing up. I called Chapman Plumbing after 5p and they were still about to get someone out within a few hours in the middle of our snow storm travel advisory. Von was great to work with, very professional, and was willing to answer any/all questions I had. They called the next day to scope the…
I called because when my clothes washer emptied, it came up in my kitchen sink as well as overflowing at the washer. Brandon was here in about 1 1/2 hrs. which surprised me on a Friday especially. He was very pleasant and explained everything he was trying and why. I felt completely confident that he would figure it…
I wrote the following review the last time John cleared my drain. It's still true. If I can get my condo association to pay for the bigger fix, I'll do it. In the meantime it's weekly Green Gobbler or BioClean to keep our o.l.d pipes flowing: John was here bright and early and not only solved the clogged sink…
Quick response when our system failed, and have been happy with the maintenance plan as well.
Super informative. Determined to get the job done. Happy with results.
Called with a plumbing emergency and they were here within an hour and fixed our issue. I have their number saved for all our plumbing needs! Thank you so much!
Kordell did a wonderful job! He patiently explained what needed to be done and answered all of my questions. He was very mannerly and tidy. He certainly deserves all five stars and if I ever have another job that needs to be done I would be delighted to have him back at my house.
Von did an amazing job! He was attentive, a good problem solver, and hard worker. I'd trust Von with any of our plumbing needs.
Von came out in the freezing weather to get the plumbing job done. Super quick and friendly. Turned a bad situation into a good experience (that I still never want to happen again). Thank you!!
Very professional and excellent service
Kordell from Chapman was great. Honest and helpful, efficient and thorough.
Von was absolutely great diagnosing our issue and explaining how we can prevent in the future
We have been using Chapman heating and cooling for the past 18 years. Our favorite technician Christopher is always polite, on time, and I always feel he goes the extra step and takes the time required to explain to us anything going on with our system. We have never used anyone else. From the time we built this…
The technician was personable, professional, and informing. Used multiple methods to get drain cleared
Excellent job. Didn't stop until he knew the drain was working properly. Friendly and good communicator.
John came out to clear a drain blockage. This has been something that has happened every year for the last couple of years. He was able to finally identify what was causing the issue. He provided a detailed description of the work that is needed and cost. Steve Waterman came out today to start the outside work…
Von from Chapman was awesome. Very knowledgeable and easy to work with. He also would not give up even though the clog was difficult. He was patient and understanding and willing to discuss potential strategies with me. If we have another clog, I would not hesitate to call Von. Great work.
Great guys, did their job great! Answered all questions. I have also used Chapman for plumbing issues. Would definitely recommend them. Andrew and Nolan went above and beyond!
Very satisfied with your response to my problem. I have found almost all of the Chapman employees to be professional and accommodating and I have used your services a lot. I know you all bent the rules to take care of the problem and in doing so you eliminated several other health related problems we would have had…
I paid for maintenance HVAC and plumbing package, trying to be a responsible home owner. Water heater flush went terribly wrong. They did repair water damage to my ceiling/walls. One month later, a new leak. Two months later, another leak. No one that I speak to or have come to my home will take responsibility to…
He was very nice. He explained everything.
I was alerted to the arrival time of the technician and he arrived on time. He was neat in his appearance and in his work. He communicated with me on the procedures necessary to complete my job in a timely manner.
Von does the best professional job of any service personnel that we have ever had. He is very efficient and always very friendly. He explains what he did so that we can understand it.
was contacted a day b4 my scheduled repair appt. asking if repairman could come early - No Problem! the repair was super simple and required no parts expense. The Repairman was well groomed and personable. We had him look at an ongoing issue we had last cooling season and seems to have returned; it involves water…
He’s very thorough. Stays until everything is done! Thanks, Jacob
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 991 | $27–$216 |
| A/C system maintenance | 636 | $37–$278 |
| Heating system maintenance | 392 | $27–$176 |
| A/C system repair | 280 | $135–$633 |
| HVAC system repair | 268 | $83–$593 |
| Heating system repair | 249 | $78–$441 |
| Heating system installation | 198 | $1.2k–$2.1k |
| Plumbing leak repair | 148 | $227–$807 |
