How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREChapman Heating, Air Conditioning, Plumbing and Electrical
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 7,375 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Chapman Heating, Air Conditioning, Plumbing and Electrical for 8 kinds of job.
Chapman Heating, Air Conditioning, Plumbing and Electrical for HVAC system repair
Clear ✕All 272 Google reviews tagged “HVAC system repair” · showing 60
Very professional and courteous!
Expert technical diagnostic and repair. Called in the morning to report no AC. The technician promptly arrived and resolved the problem in just a few hours.
Servicing my AC isn’t an easy job as it requires a ladder, going through a trap door, and doing the servicing on the roof. Trent did that and also delivered bags of salt for the soft water. Lots of work well done.
Steve is absolutely brilliant at diagnosing the problem and coming up with a great solution.
Jarick Hamilton was great! He was prompt and completed the maintenance on our HVAC system with a very detailed report following his work! We were able to update our system with his recommendation. We are very pleased with Chapman and their service!
I would give Chris 6 stars if allowed. Please set him up as my go to service tech for future activities. Very knowledge, courteous and detailed.
Tackled the job quickly. Sorted through the options of possible issues. Then solved the problem.
Why do things break late night or freezing. This time both. Late night and frigid. Furnace was not putting out heat. Earle came in, found the problem, had to go get the part and fixed it at MIDNIGHT. If Earl shows up at your door, your problem will be fixed. Thanks Earl And thanks Chapman
Great Job!
Excellent service. Great personality.
Jarick was a lifesaver! Capacitor went bad on one of the hottest days of the year. Identified the problem quickly and had me up and running in no time!
Water on floor Filters not easy to replace Maric did a nice job of explaining problem and was very courteous
Rodney and his young partner showed up on time. They assessed the project and got down to work. They covered all carpeted areas. Rodney and the young man worked well together. They arrived about 8;30 and left about 3;00. Everything is working just fine.
Tom was very professional and explained the problem with my heat pump. He anwsered all my questions and I’m completely satisfied.
Excellent service! On time and took time to explain everything to us. Thank you!
I have dealt with Chapman Heating and Air for about a decade and its always a great experience with professional workers that are experts in the services they provide.
Ryan was extremely helpful in explaining the process of replacing the anode rod in our water heater and the best solution to get it done.
I'm a 73 yr old widow, handicapped. They always take care of me!
Brendan Stansbury from Chapman performed a Tankless Flush and Plumbing inspection for me today (7/8/26). He was very personable, knowledgeable, professional and explained in detail what would be done/looked at during his visit. I was very pleased with the service today and highly recommend Chapman. I have put my…
Personable and honest, great representation of the company
We’ve used Chapman for years and always have been happy with their service. Our technician Earl Lovins did a great job on fixing our humidifier.
Great communication and results! Very pleased with professional service.
David performed our furnace inspection and tune up. On time, efficient and truly a professional on all levels. A “people person” whose expertise is greatly appreciated. Great job!
Earl from Chapman, Plumbing and Heating came yesterday for an issue I had an issue with the heat difference between the upstairs and downstairs. He was professional, very thorough, and he fixed the problem! He also explained some things and gave me some invaluable tips! Thank you Chapman and Earl for great service!
Brian was excellent he was responsive and informative. He was a little late compared to the window for service. It's understandable with all the storms that have been rocking Indianapolis. He made sure to tell us what was going on and explaining what the issue was and explained what he was doing to check that…
Good service technicians, on-time and professional.
Jacob Leigh was great! He came and did our annual furnace tune up. Explained everything and answered any questions that I had. Have been using Chapman for a couple of years now and they always get the job done!
We’ve been using Chapman for a couple of years. Service is always great. We've had great experiences with multiple technicians, including Ryan, Israel, Brenden, Gary, and Chris.
Ryan did an excellent job at our house today. He was very knowledgeable, professional, friendly, and helpful. He had a very
I had maintenance work done on the furnace today. Mitchell was friendly and professional. Enjoyed his posetive demeanor and confidence in the work he did.
I really like everyone we have dealt with at Chapman. They are knowledgable, kind, and professional. No pressure to buy something and always options available for whatever I need.
The service was excellent and everything explained well very pleasant
I called as an emergency as my heat was not working. Jermaine (my service tech) was professional and checked everything and explained what he was seeing and doing. I would recommend Chapman again. It’s great to have heat again!
Chapman is the best. Been using them for over 5 years and they are always great!
Excellent👍👍
They show up when they said they would, no up-selling, competent
Great service, friendly and goes the extra mile. We have service contracts with Chapman and are really glad we do. The technician who came out this time was great, as always.
Brenden was a gentleman throughout the entire process. Answered all questions, went further to explain advantages of the newer water heaters. Gave instructions on maintenance. Couldn’t ask for more, he left us confident of the purchase and installation. Positive reflection of the Chapman quality. Thanks Brenden.
Kieth was very knowledgeable and professional. He did an excellent job. Very pleased!!!
Exellent service!
The whole process was transparent and friendly. Our technician was thorough and informative through diagnosing our concern. He was also very kind to our entire family while he was at our home. We will definitely be using Chapman for future services.
Prompt, helpful and respectful. I appreciated his communication and information. Thank you!
They had the part in stock and were able to get the HVAC repaired quickly. Nolan is very polite and worked hard in this sub freezing weather.
We highly recommend Chapman. Our heat went out during the heavy snow and bitter cold. Tom came to provide service and found a cracked heat exchanger (our furnace was 38 yrs old), which he showed to us. He was so nice and told us it was not safe and due to age, we would need a new furnace. He called immediately…
Scheduled seasonal Maintenace for AC.
Great to know that Tom will do all he can to make sure our unit is running the best that it can.
Polite, knowledgeable and thorough technician!
Nolan was personable and helpful with my HVAC issue.
The cold weather froze a hot water line in my garage and when I got it thawed, water was shooting everywhere. It filled the furnace, which was right next to the water heater and it stopped working. I needed fast service in my furnace and plumbing. Mike and Ryan showed up and made quick work of the split copper line…
Quick response. Nolan was very helpful in solving my issue.
Jarick was knowledgeable, patient and very thorough. He took time to explain everything that was going on.
I am very impressed with chapman Heating. Very professional, show up on time and know their craft. Front office that answers the phone are all up to date and know what your needs are.
Always professional, friendly and thorough.
Jeff was patient and walked us through the process of getting our heating issues resolved. We are very grateful.
We had water in our basement due to a broken condensation pump. Brian came out to assess the problem on a Saturday and had the parts and the furnace was fixed early Monday morning. Easy to schedule and work with tech.
Chapman has been taking care of our home for years. We recently had a reoccurring problem with our HVAC, and one of their experts Keith Wray took the time to explain what was going on and why after looking over our entire system in great detail. He was able to solve the issue and educate us more on our home in the…
I absolutely love Chapman heating!!! The only company I will call forever!! I had a problem with my furnace and Chris came out and was so nice & wonderful and fixed everything and I am so grateful!!!
Chris was amazing! He came out the same day when I was having some problems with my HVAC. He did a check and full service on it, and solved the issue. He was very educated and gave me several tips and things to make sure I keep up with. I would definitely use this company again!
Brian was great , came out quickly and was very knowledgeable.
Earl was professional, personable and knowledgeable. Fixed our furnace quickly and explained what the issues were along the way.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 991 | $27–$216 |
| A/C system maintenance | 636 | $37–$278 |
| Heating system maintenance | 392 | $27–$176 |
| A/C system repair | 280 | $135–$633 |
| HVAC system repair | 268 | $83–$593 |
| Heating system repair | 249 | $78–$441 |
| Heating system installation | 198 | $1.2k–$2.1k |
| Plumbing leak repair | 148 | $227–$807 |
