How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREChapman Heating, Air Conditioning, Plumbing and Electrical
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 7,375 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Chapman Heating, Air Conditioning, Plumbing and Electrical for 8 kinds of job.
Chapman Heating, Air Conditioning, Plumbing and Electrical for HVAC system repair
Clear ✕All 272 Google reviews tagged “HVAC system repair” · showing 140
Very professional and courteous!
Expert technical diagnostic and repair. Called in the morning to report no AC. The technician promptly arrived and resolved the problem in just a few hours.
Servicing my AC isn’t an easy job as it requires a ladder, going through a trap door, and doing the servicing on the roof. Trent did that and also delivered bags of salt for the soft water. Lots of work well done.
Steve is absolutely brilliant at diagnosing the problem and coming up with a great solution.
Jarick Hamilton was great! He was prompt and completed the maintenance on our HVAC system with a very detailed report following his work! We were able to update our system with his recommendation. We are very pleased with Chapman and their service!
I would give Chris 6 stars if allowed. Please set him up as my go to service tech for future activities. Very knowledge, courteous and detailed.
Tackled the job quickly. Sorted through the options of possible issues. Then solved the problem.
Why do things break late night or freezing. This time both. Late night and frigid. Furnace was not putting out heat. Earle came in, found the problem, had to go get the part and fixed it at MIDNIGHT. If Earl shows up at your door, your problem will be fixed. Thanks Earl And thanks Chapman
Great Job!
Excellent service. Great personality.
Jarick was a lifesaver! Capacitor went bad on one of the hottest days of the year. Identified the problem quickly and had me up and running in no time!
Water on floor Filters not easy to replace Maric did a nice job of explaining problem and was very courteous
Rodney and his young partner showed up on time. They assessed the project and got down to work. They covered all carpeted areas. Rodney and the young man worked well together. They arrived about 8;30 and left about 3;00. Everything is working just fine.
Tom was very professional and explained the problem with my heat pump. He anwsered all my questions and I’m completely satisfied.
Excellent service! On time and took time to explain everything to us. Thank you!
I have dealt with Chapman Heating and Air for about a decade and its always a great experience with professional workers that are experts in the services they provide.
Ryan was extremely helpful in explaining the process of replacing the anode rod in our water heater and the best solution to get it done.
I'm a 73 yr old widow, handicapped. They always take care of me!
Brendan Stansbury from Chapman performed a Tankless Flush and Plumbing inspection for me today (7/8/26). He was very personable, knowledgeable, professional and explained in detail what would be done/looked at during his visit. I was very pleased with the service today and highly recommend Chapman. I have put my…
Personable and honest, great representation of the company
We’ve used Chapman for years and always have been happy with their service. Our technician Earl Lovins did a great job on fixing our humidifier.
Great communication and results! Very pleased with professional service.
David performed our furnace inspection and tune up. On time, efficient and truly a professional on all levels. A “people person” whose expertise is greatly appreciated. Great job!
Earl from Chapman, Plumbing and Heating came yesterday for an issue I had an issue with the heat difference between the upstairs and downstairs. He was professional, very thorough, and he fixed the problem! He also explained some things and gave me some invaluable tips! Thank you Chapman and Earl for great service!
Brian was excellent he was responsive and informative. He was a little late compared to the window for service. It's understandable with all the storms that have been rocking Indianapolis. He made sure to tell us what was going on and explaining what the issue was and explained what he was doing to check that…
Good service technicians, on-time and professional.
Jacob Leigh was great! He came and did our annual furnace tune up. Explained everything and answered any questions that I had. Have been using Chapman for a couple of years now and they always get the job done!
We’ve been using Chapman for a couple of years. Service is always great. We've had great experiences with multiple technicians, including Ryan, Israel, Brenden, Gary, and Chris.
Ryan did an excellent job at our house today. He was very knowledgeable, professional, friendly, and helpful. He had a very
I had maintenance work done on the furnace today. Mitchell was friendly and professional. Enjoyed his posetive demeanor and confidence in the work he did.
I really like everyone we have dealt with at Chapman. They are knowledgable, kind, and professional. No pressure to buy something and always options available for whatever I need.
The service was excellent and everything explained well very pleasant
I called as an emergency as my heat was not working. Jermaine (my service tech) was professional and checked everything and explained what he was seeing and doing. I would recommend Chapman again. It’s great to have heat again!
Chapman is the best. Been using them for over 5 years and they are always great!
Excellent👍👍
They show up when they said they would, no up-selling, competent
Great service, friendly and goes the extra mile. We have service contracts with Chapman and are really glad we do. The technician who came out this time was great, as always.
Brenden was a gentleman throughout the entire process. Answered all questions, went further to explain advantages of the newer water heaters. Gave instructions on maintenance. Couldn’t ask for more, he left us confident of the purchase and installation. Positive reflection of the Chapman quality. Thanks Brenden.
Kieth was very knowledgeable and professional. He did an excellent job. Very pleased!!!
Exellent service!
The whole process was transparent and friendly. Our technician was thorough and informative through diagnosing our concern. He was also very kind to our entire family while he was at our home. We will definitely be using Chapman for future services.
Prompt, helpful and respectful. I appreciated his communication and information. Thank you!
They had the part in stock and were able to get the HVAC repaired quickly. Nolan is very polite and worked hard in this sub freezing weather.
We highly recommend Chapman. Our heat went out during the heavy snow and bitter cold. Tom came to provide service and found a cracked heat exchanger (our furnace was 38 yrs old), which he showed to us. He was so nice and told us it was not safe and due to age, we would need a new furnace. He called immediately…
Scheduled seasonal Maintenace for AC.
Great to know that Tom will do all he can to make sure our unit is running the best that it can.
Polite, knowledgeable and thorough technician!
Nolan was personable and helpful with my HVAC issue.
The cold weather froze a hot water line in my garage and when I got it thawed, water was shooting everywhere. It filled the furnace, which was right next to the water heater and it stopped working. I needed fast service in my furnace and plumbing. Mike and Ryan showed up and made quick work of the split copper line…
Quick response. Nolan was very helpful in solving my issue.
Jarick was knowledgeable, patient and very thorough. He took time to explain everything that was going on.
I am very impressed with chapman Heating. Very professional, show up on time and know their craft. Front office that answers the phone are all up to date and know what your needs are.
Always professional, friendly and thorough.
Jeff was patient and walked us through the process of getting our heating issues resolved. We are very grateful.
We had water in our basement due to a broken condensation pump. Brian came out to assess the problem on a Saturday and had the parts and the furnace was fixed early Monday morning. Easy to schedule and work with tech.
Chapman has been taking care of our home for years. We recently had a reoccurring problem with our HVAC, and one of their experts Keith Wray took the time to explain what was going on and why after looking over our entire system in great detail. He was able to solve the issue and educate us more on our home in the…
I absolutely love Chapman heating!!! The only company I will call forever!! I had a problem with my furnace and Chris came out and was so nice & wonderful and fixed everything and I am so grateful!!!
Chris was amazing! He came out the same day when I was having some problems with my HVAC. He did a check and full service on it, and solved the issue. He was very educated and gave me several tips and things to make sure I keep up with. I would definitely use this company again!
Brian was great , came out quickly and was very knowledgeable.
Earl was professional, personable and knowledgeable. Fixed our furnace quickly and explained what the issues were along the way.
Brain is the service guy I'll request to have come out again. Absolutely an awesome person. Give him a raise!!! Thank u
Took all day to get the job done. Explained what we had and how it worked. Very Professional
Nolan replaced our HVAC blower motor and it sounds quiet again like when it was brand new! He did a great job and was hesitant to replace on the first trip because he and his supervisor couldn’t guarantee that it would solve our concern.
Jeff provided detailed honest conversation regarding options on replacing our furnace ( and complete HVAC units).
They did a very good job. Very professional and courteous and did not try to upcharge us for anything
Chris Amond was great! I generally am not comfortable with handling repairs but Chris was great. He explained everything clearly and generally made me glad I chose Chapman! And I bought the maintenance plan!
Knowledgeable and thorough. Tom explained everything.
Service tech was knowledgeable polite and helpful
Tom was wonderful. He fixed our heating unit and replaced the thermostat. He kept us informed every step of the way. He was extremely nice and very professional. He worked incredibly hard in cold conditions. Very much appreciated.
Christopher Amond was professional and clear in his explanations and quick in resolving the issues. Thank you!
Nolan was very patient and kind. He answered all my questions. Gave me multiple options on how to fix the problem with pros and cons for each. Set up an appointment for that day for Chris to come talk to me about another option of replacement.
Timely friendly and explained everything clearly
These guys were right on time, incredibly professionally, and communicated with us every step of the way. Highly recommend!
Keith with Chapman Heating! Thank you Keith for coming out and replacing a part in our heating system that had blown. At about 2:30am, and 19 degrees outside, our thermostat indicated that our heating system had malfunctioned. I went to Chapman's website and was able to schedule a same day visit! Keith arrived later…
He easily found the problem, put in a new compressor and the issue was resolved.
Technician was here online and conpleted service quickly. Friendly and informative.
Repairs explained
Von was very helpful and professional. He quickly assessed the issue to be fixed and completed the job in record time. The cost was very reasonable. He was so quiet that my dogs barely noticed he was there and I was able to work while he did the repair. Thank you Von!
Prompt, friendly, and thorough service.
Technician was very informative about our options on keeping our system in good working order
John Basicker just came Sunday night to help unclog a drain for us. He worked his tail off to get it done, was very respectful and informative. Would Highly reccomend. Steve Rosemeyer performed our AC service today and as usual didca tremendous job and recommend we install a 5-2-1 starter which I had been already…
Work is still in progress but so far has been very timely with excellent communication. Offered options for repair
Bailey did a great job. He was courteous and professional throughout my service call. I highly recommend Chapman’s HVAC services. Their personnel are great too.
Chapman went above and beyond to figure out the issue with my furnace and we all agreed it was best to have it replaced. Larry came out first to give me a quote for a furnace, it was like I had known him for years! The HVAC crew did a great job keeping me informed of what they were doing and how long it would take.…
Professional and courteous.
Troy was personable, knowledgeable and professional and answered all of my questions. Arrived on time, wore shoe covers and was respectful of the house. Would highly recommend!
Eavn was excellent very thorough informational enjoyed
Excellent on time service. All repairs are quoted and reviewed with customer prior to service. Technicians are knowledgeable and personable.
Quick and reliable! Fixed our AC in no time. Very courteous and explained the issue.
Had Chapman come out twice this week. First, to work on a unit upstairs and then to come out and work on the main unit. Both times, Earl was very nice, knowledgable, efficient and got the job done. Communications from the home office on when to expect Earl to arrive was terrific, too.
Both Clayton & Victor were EXCELLENT representatives for your Company! They were polite, prompt, professional & very thorough with their work. Clayton also left me with clear instructions on how to operate our new system without "talking down" to me.
Service professional, Keith, was competent, professional and courteous. We so appreciated Keith arriving earlier than originally scheduled. It freed up my schedule . Maintenance service 6kdwas taken care of and any problems associated were resolved in a timely manner.
Keith returned to replace some parts for our furnace. He was polite and very professional. The work was completed in a timely manner.
Clayton was very thorough, explained all that he did. Highly recommend!
Prompt, professional service
Thank you Chad!
Solid work at a fair price.
Keith from Chapman just fixed my A/C after it died yesterday. He was very courteous and professional and fully explained the options for getting it repaired. The capacitor was replaced in less than 2 hours and this time included a thorough cleaning and checkup of the operation of my air conditioning system!…
Perry is very professional and I would want him working on my HVAC any time in the future.
Called Chapman this morning and someone was out within an hour. Nolan did an awesome job fixing the issue. Very professional, knowledgeable and polite. Thank you
Matt was fantastic. Got the capacitor replaced, did maintenance on system, and got us cooling already. Sophia got us on the schedule quickly. Our ac stopped working and my wife is 8 1/2 months pregnant. 85 in the house is too hot! Always a great experience with Chapman, and they always take the time to answer all my…
Courteous and respectful, put up with my rambling,He did a excellent job. Thanks
Nolan was an awesome young man who arrived on time and was very informative on what needed to be done. This was a repair from the furnace installation by a company Chapman bought out. They corrected the pipe issue and completed the yearly service on air conditioning. Thank you Nolan and Chapman for taking care of…
August 2, 2025 We built our home in 2006. In 2016 I had to replace my air conditioner. Before then our master bedroom, bathroom and clothes closet were either too hot or too cold. The heat and humidity was bad in the summer. Our bedroom was always cold in the winter. So you have to turn the thermostat way down in…
Brian with Chapman was wonderful. He was kind, funny, knowledgeable and he replaced my AC blower motor same day!
The crew installed all new HVAC system ran into some issues but they stayed late and got everything working properly. Great job
Israel Garcia Rodriguez came out to fix my water heater but sold me on upgrading the thing. I always have Chapman do my work because of techs like Israel. Every time they come out, the service is remarkable. I will never use any other service than Chapman if I have a choice!
It was a super professional summer check up. The air conditioner was performing well. Very happy with the report and how the unit is performing over time.. Larry explained all areas he was checking. He is extremely knowledgeable.
Quick service. Explained what was wrong with our AC unit and the parts that needed replaced.
He is a quiet and through technician. He knew exactly what to do and how to do it. I would recommend him for any job.
We first hired another company to repair our HVAC system. They came out, diagnosed the issue, ordered parts, and returned late in the evening to install them. But after all that, the system still wouldn’t run. Despite not fixing the problem, they charged us $1,794. When we challenged the charge, they dropped it to…
Very nice.
Nolan replaced our thermostat and control board this morning. Did a great job!! He was prompt, respectful and courteous!! Would certainly recommend Nolan and Chapman to anyone needing reliable service.
On time, Very professional. Info was much needed. Worked quickly and charged little for his help. Highly recommend.. Great to work with.
First time customer, will use again! Had an issue with our AC unit not cooling- booked a last minute appointment for the next day/first available. Got AM communication tech would be out before noon, tech (Von) arrived as I was told, very courteous and took his time to correct some minor details with a shut off…
I appreciate how quickly Chapman was able to schedule a service call, especially since it was during a heat wave and I know the company was very busy. Chris, our AC technician, was great. He was very courteous and fixed the problem.
Von was great to work with! Very professional
Quick and solved the problem.
Evan was great with communication, and was also polite, knowledgeable, and friendly. He provided good information and worked quickly to help resolve our issue. He was considerate of our property as well.
Efficient and timely. Nolan was very experienced and helpful.
Very good service. Very personable and knowledgeable.
Jake was a prompt and professional guy throughout the process. He was clean, courteous, and polite. He executed his job perfectly. Chapman is fortunate to have him and I would welcome him back with no hesitancy. And I am not getting paid to say so. Austin Barr is our new tech and he is just as professional and…
Nolan was very courteous and knew what he was doing very professional.
Chris did a great job today and we are happy to have it working again.
Very Happy having Tom from Chapman Heating and Cooling repair my A/C fan. He was prompt, ready to work, and his work impeccable.
Service provided punctual, professional, courteous, thorough and informative with quick repairs. We were very pleased with the service provided. He is an asset to Chapman.
Couldn't have been more pleased. They were professional yet friendly. They told me several times that their main job was to make sure I was completely satisfied, fully informed, and assured me that any potential problems in the future would be taken care of.
Chris is a great technician. We have two furnaces (one in an attic) and a heat pump. Chris goes above and beyond to make sure all our units are ready to go both spring and fall. Thanks again for great service.
Jared did a great job !
I have used Chapman for all my HVAC, plumbing, and natural gas needs for the past 17 years at two different houses. I always recommend them to neighbors and friends. They are knowledgeable, have excellent customer service, always communicate the problems and options with me, and respectful of my home and cleanly.…
We've used Chapman for many years. They are really easy to deal with and always on time for their appointments. The office staff is great and the technicians are well trained and friendly on every visit. Thank you for the great service! We used Chapman for their plumbing services today. They arrived within hours…
Efficient, friendly,professional.
Earl showed up just a short time after I requested service. He is very knowledgeable and dedicated to his field. My a/c unit is over 20 years old and I feared beyond repair. He was able to diagnose it's problem and had it up and running in less than an hour. I really appreciate the prompt service. I also…
Corey was very informative and professional! I appreciate the time he took to explain what he was doing and why. He worked clean and made sure I understood what I was paying for. Thanks so much! I would highly recommend!
Top notch and timely service. Tyler was out today for AC maintenance. Very knowledgeable and friendly. He’d been out a time or two before over the years. David out as well a few weeks ago for AC tune up and also a wealth of knowledge and very thorough. Highly recommended.
Chris was very professional and thorough. He discussed my options for fixing the AC and didn't try to pressure me into making a decision. Thank you!
Aaron was professional, courteous and considerate of the issues. I appreciate knowing I can trust Chapman HVAC for accurate details and advice.
Excellent service. Punctual, efficient and professional. Evan kept me updated on the progress and was very courteous and knowledgeable.
Larry was super quick with his response time and despite being thrown a curveball got us all squared away. Veteran field technicians are not a dime a dozen. 10/10
Our technician, Evan, was professional, knowledgeable, and friendly! We appreciated is on time service. Also, the office was very efficient in letting us know the approximate time Evan would arrive and the cost of the repair. I will definitely recommend Chapman Heatinf and Air Condition!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 991 | $27–$216 |
| A/C system maintenance | 636 | $37–$278 |
| Heating system maintenance | 392 | $27–$176 |
| A/C system repair | 280 | $135–$633 |
| HVAC system repair | 268 | $83–$593 |
| Heating system repair | 249 | $78–$441 |
| Heating system installation | 198 | $1.2k–$2.1k |
| Plumbing leak repair | 148 | $227–$807 |
