How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREChapman Heating, Air Conditioning, Plumbing and Electrical
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 7,375 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Chapman Heating, Air Conditioning, Plumbing and Electrical for 8 kinds of job.
Chapman Heating, Air Conditioning, Plumbing and Electrical for heating system maintenance
Clear ✕All 394 Google reviews tagged “Heating system maintenance” · showing 20
Positive
Very professional and courteous!
Jermaine was prompt, courteous, knowledgeable, and very professional. I appreciated his input on some issues.
Servicing my AC isn’t an easy job as it requires a ladder, going through a trap door, and doing the servicing on the roof. Trent did that and also delivered bags of salt for the soft water. Lots of work well done.
The work was done thoroughly and with care. This technician takes great pride in completing the job properly.
David was on time and well prepared! The best, as always1
Timely, professional, informed, highly skilled.Highly trained technician. Thank you.
They showed and solved the problem quickly
Chapman is always readily available and able to get a technician out quickly. They have experience and have handled all problems well. From the schedulers to our servicemen, fantastic
Good job , explain his work and what is needed.
I trust Chapman Heating & Cooling. They are reliable & friendly, prompt & they look out for you.
Very good and qualified Excellent work Highly recommended
Jarick was very good and thorough. He answered all questions and checked everything thoroughly. I highly recommend him.
Very professional and thorough. He was friendly and answered all my questions.
Very professional
The office was very accommodating and easy to deal with. I set up an appointment, and the plumber, Gage, was on time and respectful of my home. He was also very knowledgeable and added value to his visit by recommending a service contract. I accepted and looked forward to my follow-up furnace inspection. Update…
Because of Desmond, Chapman has our business. We trust his knowledge and believe he cares about the quality of our heating and air conditioning. We appreciate the honest and caring customer service he always gives us.
Very knowledgeable Technician (Brandon) and was very respectful in being clean in the house and answered all my questions.
Great young man who was knowledgeable and very polite. He worked to determine the cause and communicated clearly.
I called at noon, desperate to save my marriage. Started a plumbing job I couldn't finish. They scheduled for that afternoon. Tech Tad called and advised of arrival time. Upon meeting, I briefed on project and wished him well. Over engineered Delta faucets in bathroom were a challenge. Tad drew on his training…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 991 | $27–$216 |
| A/C system maintenance | 636 | $37–$278 |
| Heating system maintenance | 392 | $27–$176 |
| A/C system repair | 280 | $135–$633 |
| HVAC system repair | 268 | $83–$593 |
| Heating system repair | 249 | $78–$441 |
| Heating system installation | 198 | $1.2k–$2.1k |
| Plumbing leak repair | 148 | $227–$807 |
