How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREChapman Heating, Air Conditioning, Plumbing and Electrical
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 7,375 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Chapman Heating, Air Conditioning, Plumbing and Electrical for 8 kinds of job.
Chapman Heating, Air Conditioning, Plumbing and Electrical for heating system maintenance
Clear ✕All 394 Google reviews tagged “Heating system maintenance” · showing 280
Positive
Very professional and courteous!
Jermaine was prompt, courteous, knowledgeable, and very professional. I appreciated his input on some issues.
Servicing my AC isn’t an easy job as it requires a ladder, going through a trap door, and doing the servicing on the roof. Trent did that and also delivered bags of salt for the soft water. Lots of work well done.
The work was done thoroughly and with care. This technician takes great pride in completing the job properly.
David was on time and well prepared! The best, as always1
Timely, professional, informed, highly skilled.Highly trained technician. Thank you.
They showed and solved the problem quickly
Chapman is always readily available and able to get a technician out quickly. They have experience and have handled all problems well. From the schedulers to our servicemen, fantastic
Good job , explain his work and what is needed.
I trust Chapman Heating & Cooling. They are reliable & friendly, prompt & they look out for you.
Very good and qualified Excellent work Highly recommended
Jarick was very good and thorough. He answered all questions and checked everything thoroughly. I highly recommend him.
Very professional and thorough. He was friendly and answered all my questions.
Very professional
The office was very accommodating and easy to deal with. I set up an appointment, and the plumber, Gage, was on time and respectful of my home. He was also very knowledgeable and added value to his visit by recommending a service contract. I accepted and looked forward to my follow-up furnace inspection. Update…
Because of Desmond, Chapman has our business. We trust his knowledge and believe he cares about the quality of our heating and air conditioning. We appreciate the honest and caring customer service he always gives us.
Very knowledgeable Technician (Brandon) and was very respectful in being clean in the house and answered all my questions.
Great young man who was knowledgeable and very polite. He worked to determine the cause and communicated clearly.
I called at noon, desperate to save my marriage. Started a plumbing job I couldn't finish. They scheduled for that afternoon. Tech Tad called and advised of arrival time. Upon meeting, I briefed on project and wished him well. Over engineered Delta faucets in bathroom were a challenge. Tad drew on his training…
Very helpful and had fantastic experience. Thanks
Excellent support, very knowledgeable. Would love to have him back.
Very polite and nice
We’ve used Chapman for years and always have been happy with their service. Our technician Earl Lovins did a great job on fixing our humidifier.
Checked diagnostics,cleaned & lnspected furnace , let cycle up , 10 min run , then watched computer thermostat as it cycled down.wasn,t quite ready for filter but l purchased one anyway due to dimentions , there,s fit perfect , the lesser expesive hardware filters seem to be a little small or once you put them in…
Good quick service and professionalism, as expected. The 5 star rating was unfortunately missed, due to the garden hose not returned as it was found after using it to hose off the outdoor unit.
Israel was pleasant, professional, clean, and polite. He was able to explain the problem with our water heater to me and present the fix for the problem. I would recommend him.
Good service, pleasant and professional. I always ask for Earl as I trust him and know he is going to do a thorough job!
Excellent
very detailed spent the time needed to get the furnce in proper working condition. all the service people that Chapman sends our very top notch. very pleasant and explained all his work.
Chris was very thorough, and made several recommendations that I asked him to implement.
Tech was very professional and was on time
Totally hppy with Chapman as a company. Never had a complaint from me.
Quick, professional and efficient!
Did scheduled checkup, as always, happy with everything!
Friendly & prompt service
Dustin McKibbon was my technician. He is so thorough; I have no misgivings on any of his work or information regarding my heating and cooling system. He installed a new thermostat today, and I have total confidence in his work. He is very pleasant and doesn’t leave the house without you understanding everything…
Desmond did a great job. Very courteous . We use Chapman exclusively. Always a good result.
Brian was super-friendly, polite, and knowledgeable. I purchased another year of maintenance from him. He was also very willing to tolerate the loving attention of my border collie Daisy.
Great customer service
Great customer service and loyalty. Very kind representative.
Nolan was a new tech for us. ! He was professional, knowledgeable and kind! ❤️ He identified an issue we had with our air conditioner and will schedule service to have it fixed. Suggested we not cover our air conditioner in the winter as critters tend to nest in them and chewed some of the wiring that now needs to…
Jacob Leigh was great! He came and did our annual furnace tune up. Explained everything and answered any questions that I had. Have been using Chapman for a couple of years now and they always get the job done!
Jake was very caring and thoughtful, Excellent service Cody was very quick and efficent, Very nice young man.
Exceptional service and communication
TONY MY SCV PERSON WAS GREAT . CHAPMAN HAS DONE MY SVC FOR IONS. HATED TO SEE STEVE RETIRE FOR HE HAS DONE OUR FAMILY SUCH A SVC AND ALL THAT HAVE WORKED ON OUR FAMILY HOMES
Tech was very polite and completed the inspection very quickly and professionally. I was very happy with with his work.
Von arrived promptly and went right to work on our clogged drain (it was a mess!) He found the clog, opened it and offered two different ways for us to address any ongoing issues. Plus, he's a very nice guy! Thanks!
Brandon came to do a regular maintenance visit of the furnace. He is very knowledgeable, professional and very polite. He answered all my questions and gathered information from other services I was interested about giving me estimates.
My wife wants Keith Wray to come every time we have a heat or AC issue. He’s the best!!
Very pleasant, answered all questions all and all a very nice experience
If you’re experiencing any issues with your HVAC System, Champman is the company to call. We’ve used them for a number of years and have never been disappointed!! Trenton showed up when he said he would, was very knowledgeable and made suggestions on how to make our system the best that it can be.
Always professional, friendly and thorough.
Friendly staff, good communication and they show up on time (once they give the time frame for that day).
Troy was very friendly and informative. Quick & efficient too! Thank you!!
Excellent service.very knowledgeable and polite
Troy Garner did an excellent job. Showed up on time, performed all the required maintenance including replacing my humidifier filter. It was a friendly, quick, and easy visit.
Chapman has been awesome for us. They replaced our HVAC & furnace last year. The furnace went out during the first freeze we had this winter & they had someone at the house same day, Corey, who thoroughly examined everything, found the problem & corrected it AND gave advice on how to prevent future issues of all…
Chris was very personable and kind.
Jacob was on time, very professional and completed our service.
Kordell Delgado came out to open my kitchen sink drains. Kordell was very professional and friendly. He completed the job and was willing to explain what he was doing and suggest things that would be helpful for me in the future. I would highly recommend him for his services.
Jacob is very thorough and professional.
Earl was professional, personable and knowledgeable. Fixed our furnace quickly and explained what the issues were along the way.
Van answered all of my questions. Shared information about how my furnace unit worked. Showed me where and why a gasket needed to be replaced. Very professional and polite.
Tom was exceptional in completing the required services.
Dave White was very professional. Arrived on time and was extremely nice. We didn't receive good news but it was delivered with a smile. We would definitely recommend Chapman for services.
Troy G. was/is super nice , very approachable , professional and very knowledgeable!! Excellent technician!
Very professional, Earl called enroute, arrived when he said, and keeps our oil furnace running perfectly.
Ryan did a great job, working with Brandon. He got the new water heater in with ease. And, he found an issue with the water softner. He did not push back when I told him I needed to wait for another replacement. He simply turned off the softener, as I had asked. He was really good to work with.
Jake has done service on my a/c and furnace before and he is always thorough, professional and explains what he is doing. A very good HVAC Tech.
Tom was professional. I enjoyed his help letting me know of a couple problems he found on my furnace. Tom completed the problems. I would be happy if Tom returns when it’s time for my next check up. Thank you Jackie Robbins
Brian is outstanding!
Very thorough. Great job
These guys were right on time, incredibly professionally, and communicated with us every step of the way. Highly recommend!
Chapman has always been very responsive to calls with expert service base and friendly staff. All visits are pleasant, and the crew is not only knowledgeable, but just great guys/gals in general.
Quality service and totally professional. I couldn’t have been more pleased with the service Trenton provided.
Very knowledgeable and takes the time to answers questions. Good to have someone who cares
Van Bik was wonderful. Very super nice guy. My furnace is in the crawl space and I felt sorry for him but he looked at me and smiled and said don't you worry about it. It's my job. I rank him a BIG 5
Nolan does a great job!!
The entire process went very smoothly.
Excellent on time service. All repairs are quoted and reviewed with customer prior to service. Technicians are knowledgeable and personable.
Nolan is polite, personable and professional. He goes about the seasonal maintenance check of my HVAC and informs me of what he is doing and what he is finding during the visit. I highly recommend.
2025 UPDATE Sadly, much of the praise in my original 5-star review must be retracted based on my recent experience with a very bad renewal communication experiment and the weak follow-up to my concerns raised. The company has added more and more services over the years. I fear their internal systems, attention to…
Ryan was personable professional and very nice!!
Evan was friendly, courteous, on time and thorough. I recommend Chapman whenever I can!
The technicians were FANTASTIC!! The service from the OFFICE is TERRIBLE!!!!! NO follow ups from the office to tell me when technicians will arrive. It happened afternoon of 9/3/25, 9/4/25, and now 9/5/25!! I do not know when they will be at my house till the morning they're SUPPOSED to be there. Then I receive a…
Technician Vincent did an excellent job checking up on the furnace and also explained the benefits of and installed am ionizer attached to the furnace.
Thomas was on time, efficient and explained what he was doing and why. This made the experience exceptional during a stressful time.
He was great! Efficient, knowledgeable and personable.
Perry is very professional and I would want him working on my HVAC any time in the future.
The entire crew was polite, professional and completed their jobs in a timely manner. They cleaned up after the job and everything was tidied up before leaving. It was a pleasure as always to work with Chapman and would highly recommend this company for all your HVAC, heating and plumbing needs.
Everything went well and the technician was very professional and curtious.
Very kind and respectful. Explained everything he was doing each step of the way.
The Plumer Tad Giesekink was very pleasant and patience with me. Communication is hard for me because I'm hearing impaired. Any other work I will need, I would ask for Tad.
Nolan did a very good job. Took care of our problem very fast. Glad to have him work on our A/C.
The crew installed all new HVAC system ran into some issues but they stayed late and got everything working properly. Great job
Israel provided options for needed work. I was happy with results.
Israel Garcia Rodriguez came out to fix my water heater but sold me on upgrading the thing. I always have Chapman do my work because of techs like Israel. Every time they come out, the service is remarkable. I will never use any other service than Chapman if I have a choice!
Arrived same day (cold house) and gave us a temporary fix until unit could replaced. Very polite and professional.
Rodney was awesome!! He and his coworker did an excellent job! Everyone at Chapman is so nice. From the people in the office to Perry and Nolan our service guys and Chris who came by the same day as Nolan and helped us pick out a new ac/furnace unit and get financing! This has been a fast, efficient, friendly…
Easy to make appointment
Had a new HVAC system installed. The crew was polite, courteous, thorough, on time and worked effectively to get everything installed. Debby
Today I saw a new repairman trenton howard was very polite and did his job well he checked the air conditioner to get ready for summer very professional and knows his job thank you Chapman heating and air for your great service
Tyler was very informative and completed work very fast!
David does a great job, always on time.
Von Ross was efficient, professional and very thorough in his work. He was easy to talk to and knowledgeable regarding my plumbing issues
The employees are friendly and helpful. The employee that serviced my furnace noticed that my water heater was leaking and notified me. He called the office and got plumbers sent to my house. They got me a new water heater installed. Really appreciated their help, saved me from a big headache!
Jake was very thorough and made sure to answer all my questions.
Friendly and took the time to explain
Quickly identified the issue. Quickly told me what was needed. Explained what I was paying for.
Perry was an outstanding representative for Chapman. On Time. Honest. Efficient. Shared many interesting observations on existing vent system, insulation, windows, etc. He listened attentively and responded without hesitation while remaining focused on quality outcomes. Never felt like he was rushing. He was very…
I have used Chapman for all my HVAC, plumbing, and natural gas needs for the past 17 years at two different houses. I always recommend them to neighbors and friends. They are knowledgeable, have excellent customer service, always communicate the problems and options with me, and respectful of my home and cleanly.…
Jerrod Gordon provided our scheduled preventive maintenance and filter change in our furnace . He was professional, courteous and respectful of our home. He arrived as scheduled after calling with an estimated arrival time. We’ve always been highly satisfied with Chapman and would recommend them every time.
Everything was awesome. We will always call you, The professionalism of the tech.
was contacted a day b4 my scheduled repair appt. asking if repairman could come early - No Problem! the repair was super simple and required no parts expense. The Repairman was well groomed and personable. We had him look at an ongoing issue we had last cooling season and seems to have returned; it involves water…
Service tech (Matt) was knowledgeable, thorough and explained options
Chapman is great!! David was professional and nice!
Great service. New furnace, a/c and air cleaner were installed by Don and David and they were great to work with and very knowledgeable. Kyle, sales advisor, was very knowlegeable about the products and even came back a 2nd time to go over the quotes. He came by twice the day of install, at our request, to make sure…
When people talk of great service then Chapman Heating AC & Plumbing is up there with the best of them. Our timeline for having our ageing AC unit replaced - Monday: Furnace is serviced by Chapman and I mention the AC unit needs looking at. That evening I am contacted by Jeff. Tuesday: Jeff arrives to inspect the…
The technician was very thorough and informative. They installed the unit a few years ago and have been servicing it since.
Perry is always very professional, informative, friendly and helpful .
Semi-annual system checkup. Steve Lawton is an excellent and very detailed technician who I readily recommend. Ken Carr
We really appreciated Jake. He is a very friendly, professional, caring. He answered all our questions and even gave us some sound advice. We appreciate you. Thanks again.
Great service. They dont try to push you to buy. They were great ! I would recommend them.
My Wife and I are very pleased with our Service today. Dave was very professional and very helpful. Any service we need in the future. we will definitely be using Chapman Heating and Air Conditioning!
Aaron is an excellent technician. He explained what he was doing and gave us a lot of information. Suggested a better filtration system than we had. Also suggested surge protection of blower motor. Service appreciated.
Trent was polite and respectful. He serviced my furnace efficiently and found a manufacturer defect, requiring ordering a part. Trent pointing this out speaks volumes about how conscientious and professional he is. I am very confident in the service, Trent provided.
Chris was wonderful! Very knowledgeable and friendly. He made sure that we were totally satisfied with his service!!
Excellent
He was on time, very helpful and polite. He explained things and answered questions. He wore a mask and was very careful about going in and out. He even was very kind in bringing my recycling container back up to the house. Would definitely be happy for him to do my next check up!!!
Your technician, Aaron, was extremely knowledge and professional in his visit to our house. I would rate him 10 out of 10, the very best. He did the job in a professional manner, answering every question and provided me additional, valuable information.
All good.
Corey has been our service tech before and as usual he did a great job diagnosing and fixing our issue last week! Thanks Corey! Nathan came today for our regularly scheduled maintenance and was thorough and professional! Thanks Nathan!
Very nice man. Friendly. Genuinely cares
Aaron was very professional AND friendly. He explained what he was going to do, made me aware of potential issues down the road caused by the way the furnace was installed (not by Chapmen). He also showed me how I can mitigate premature failure of the motor and reset the humidity setting. All around a top service.
Evan was very helpful, courteous and knowledgeable. He came out late on a Saturday night to help with our furnace that had failed while we were out that day. Shortly after arriving he diagnosed the problem and fixed it quickly. Would highly recommend their services.
They showed up on time, were polite, friendly and helpful. The inspection was very thorough and checked all major components of the entire system. Fantastic experience.
Our furnace stopped working, so I called Chapman Heating and Air Conditioning and they had a technician out within 2 hours! Chris was very friendly and professional. He took the time to show me and explain what the issue was and how he was going to resolve it. Our heat is now working better than it ever had. Chris…
Tyler arrived on time and went to work. Job was completed in timely manner. Well done
Tom was very thorough and efficient. He did a great job in keeping me informed of the issues and what he was doing.
Corey has been my regular maintenance technician for several years. He volunteers suggestions to keep my systems running smoothly & always makes sure that everything is cleaned well. He answers all my questions, & I appreciate seeing the same technician each time. I also appreciate that the Chapman Company recognizes their quality employees like Corey!
Aaron was incredibly knowledgeable and had a lot of great tips for how to keep our systems up to date and long lasting.
Top notch and timely service. Tyler was out today for AC maintenance. Very knowledgeable and friendly. He’d been out a time or two before over the years. David out as well a few weeks ago for AC tune up and also a wealth of knowledge and very thorough. Highly recommended.
Aaron S. was extremely knowledgeable and informative.
Polite, professional and right on time. I couldn't ask for a better team! I appreciate the time the lead technician, David took to explain and provide information I needed when the HVAC system was serviced in May 2022. Now in August, Corey was sent to assess a concern and fixed it quickly and efficiently.…
We have used Chapman heating and air conditioning for several years. The tech that came to our home was courteous and knowledgeable. We appreciated his service.
I have used a number of different heating/cooling companies over the years, and Chapman is by far the best. I switched to them four years ago when we bough a new home and the company who had installed the unit for the previous owner was less than helpful when we called to get service.
Excellent on time and gave me valuable info on my Furnace and Thermostat
Very professional and explained his findings.
Very nice young man.
Very professional and explained what he did and found during the maintenance visit.
Easy scheduling experience. Technician on time. He kept me informed throughout the visit of what he was doing and finished in a timely manner.
Everything was explained to us and all our questions answered.
Professional & informative!
Gave estimate to install a shutoff valve in the garage.
We are so thankful for Aaron, his professional quality service and honesty. We appreciate you!
Excellent abd friendly service.
Chapman's Are the best! Their employees are wonderful, professional and know their job!! You don't have to worry about anything. You can bet the job will be done right!! Thanks to Earl Lovins the tech. He did a great job!!
The service tech Nathan was thorough and professional as usual.
Very friendly and great service and was very knowledgeable.
Professional, knowledgeable. Very nice-explained my system to me. Best type of filter to use, etc.
Chad and everyone at Chapman is fantastic. I really appreciate them and am happy to use their great service and friendly employees
Great service!
We have used Chapman this year/2022 for A/C and heat system maintenance at our home; lake house and parents home. All of the technicians were kind, very professional, extremely knowledgeable and happy to explain anything that we had questions about. Will continue to use them for sure!
I've long been a loyal customer of Chapman, but I think I'm about done. The upselling of services and products has gotten SO overwhelming that I'm not sure they're really doing the service I called for. I HATE constant sales pitches!
Chad Roe came out to do maintenance on our AC unit and to check the furnace. What a nice Guy! So friendly, nice and courteous! A real pleasure to have him in our home!
Perry Sisk did an excellent job today. He was very thorough and explained everything as he went along. He suggested some things i might want to do, but never pressured me into anything i did not want to do. I was very pleased.
All concerns were completely addressed. I would appreciate having Jake Lowe address all concerns with my system in the future.
Courteous and friendly serviceman; Showed up on time; did his work and explained services to me.
The tech today did a great job. Thank you
David was very knowledgeable, and I appreciated his recommendations.
Earl Lovins did an outstanding job.
Chad was very informative and professional
Service Tech Evan did an outstanding job in repairing my furnace. He was on time, friendly and effectively diagnosed the problem. Not only that but he volunteering to work overtime to pickup and install the replacement part. A great Chapman employee. I would never use any service other than Chapman.
Jacob was very respectful & knowledgeable, he was on time, Jacob addressed my concerns regarding one room being cooler and another room being to warm and gave good advice on how to mitigate the issue. This is his second visit for maintenance and I would be happy to have him continue my yearly heating and cooling for my home!
He was on time, friendly and professional got right to work and was done in a timely manner!
Chad was prompt, professional, knowledgeable and friendly. I will use Chapman again.
Perry arrived on time, and did work quickly and professionally. He has serviced our Geo Thermal system previously and knows the equipment. Confidence is built with technicians that repeatedly service a particular customer every year. We are thankful that Chapman gives us the option of requesting Perry, and that he…
Chapman workers always keep our heating and air conditioner system in good working condition. Thank you.
Thomas is very professional and effective and takes time to explain his work in detail.
Professional.
We purchased a new HVAC system from Chapman Heating & Air Conditioning about a year ago. The installation process was excellent and on time. The system has performed extremely well over the past year and has reduced our energy bills. We recently had the furnace routinely serviced. Our technician, Jake, was super…
David White is by far the best service technician I have ever had. He is a professional in his work and very detailed. Actually David is why I use Chapman.
Steve has been to my house multiple times. He is always on time, professional, polite and thorough. He always explains what he’s doing and why, giving me options where applicable.
Great service call from Chapman. These guys are pleasant and thorough. Will continue using for HVAC system maintenance.
He did our annual furnace checkup and he was very nice. He brought the new furnace filter and installed and seemed to look it over and didn't find anything that would be a future problem.
Keith Wray was very nice
Everything was very professional and well done.
My water filtration system is installed and working well. Thankyou. I am still struggling with moving my receipts to my online file in a fast and efficient way. Your company needs to give directions on the email about how to move the receipt from email to a file.
Evan was thorough in his investigation of our problem. We appreciate his professionalism in dealing with the issue. Thank you, Evan and Chapman's!
this young man is very experienced and efficient provided me with great service
Scott Conklin was here this morning and he did excellent service. Well done 👍
Chapman Heating was very responsive, service tech was very professional and explained what he was checking in detail. I would recommend using them and will have all our preventative maintenance and repairs performed by them in the future.
Highly recommend Chapman Heating & Air. So professional, caring and courteous. I’m always amazed how professional and caring they are when they come to our home. I also appreciate Ryan’s patience and knowledge when explaining the things I need to know.
Professional and knowledgeable. Takes a lot of care and time into making sure units are well maintained.
Juan was very professional and knowledgeable, as well as courteous. Very pleased with work.
Great service!
Great quality and professionalism.
These guys are the best in town. I have had them service our hvac systems multiple times. They have fixed several messes left behind the clowns that did a shoddy job installing our original HVAC system. If you want honest pricing and dependable service, Chapman is your answer. Recently Chris serviced our hvac…
Perry with Chapman Heating, Air Conditioning and Plumbing did an amazing job with our furnace repair. He identified the issue and worked quickly to fix the problem. I would highly recommend this company and Perry. Thanks for the great work!
Kudos to Chapman for hiring knowledgeable and professional service technicians like Jake. He comes in and gets the work done in an efficient and professional manner, while never trying to upsell their services. I highly recommend.
Trenton was very knowledgeable and answered all questions we had , done our spring maintenance on our a/c unit so we will be ready for summer.
We always use Chapman for all of our heating, cooling, and water heater needs. Troy did our maintenance review on our AC and furnace. No problems.
I've relied on Chapman for over a decade now and they always provide excellent service. Today, I had Keith out to repair an issued he found with my furnace. He was prompt, efficient with his time, friendly to interact with, and did a great job. And the price is always reasonable. I signed up this year for a…
Tony Chafin did a great job and was very professional. He explained what needed to be done in detail. Please thank Tony for a job well done. Lester Wicker
Excellent service on time and complete.
Thank you Chapman, you’re the best!!! Troy was awesome, on time and courteous. He explained everything to us and did his job well!!!
My serviceman was very knowledgeable, kind and informative
Michael did excellent work and was very professional. I
Earl is our service provider and is always professional, kind, and friendly. He is exceptional at his job and he is the one we ask for all the time. Chapman in general has always done us right, both heating and air conditioning.
Matt is very professional and good at what he does.
Good service with friendly technicians. Determined to do the job right! Explained each step and took time to make sure I understood the new thermostat.
Yearly furnace maintenance was done by a friendly, knowledgeable, and efficient tech. Chapman is always on time and economically reasonable.
Troy with Chapman Heating was prompt, professional & very courteous as he serviced 2 a/c units ! 10 for sure!
David was great
All around good company to work with.
Troy was on time, detailed, explanatory and friendly. He represented Chapman's well.
Always timely, friendly and knowledgeable!! Wouldn't go anywhere else.
Arrived on time, performed detailed inspection and cleaning of heating system, and answered questions I had about the system function. Also cleaned and changed pad on humidifier.
Tech was very courteous and had a professional attitude. Appreciate the fast and efficient service. Found and fixed a furnace condensate trap leak (part replaced). Also replaced old PVC pipe. Did a good job of post- job clean up. Thank you.
Great service and service tech (Earl Lovins) was very thorough. Answered all of our questions. Purchased another service agreements but no 2 yr agreements and price went up.
Very professional and knowledgeable . Great service
He was very knowledgeable and experienced. He was kind and patient.
Keith Wray performed well in every area of the 11/1/23 service call to Herin/The Hamilton Drydock at 20503 Little Chicago Rd., Noblesville, IN 46062, Thanks
Had a hot water heater die on me. They came out and checked it. Came out next day to replace it. Following day I had an apt for heater check. They came out and checked everything. Men were professional and cleaned up. Very good company to contact.
Called & on time Very professional really cute kid.
David White did excellent work much more than most workers. He really knows what he is doing.
Highly recommend them
Service was great the service man Matt was very knowledgeable and friendly he did a great job
Thank you for the great communication and the professionalism on the job in our facility. Great people and service at Chapman!
They installed 6 roof top units on my strip mall and did a wonderful job. We really didn’t go without cooling for barely a morning and it was mostly done in a day. And a year later everything is working great and they’ve kept them serviced. All at a competitive bid. Great job!
Thursday, 4-27-23, Steve, Chapman Service man, came to perform cleaning on my air system. Chapman couldn't ask for a better representative for their company. Steve answered all my questions, gave me very good information on the operation of my system. Not only was Steve very knowledgable, but also was friendly…
Always great customer service. Prompt. Smart. Efficient. Kind. Patient. Thank you for prioritizing my service visit. It was crucial and you got me in without proper notice on my part.
My house's AC and heating system just sucked when I bought the house. 1/2 of the house was freezing cold when the other 1/2 was hot during the winter. AC didn't work properly so the house was always warm during the day/hot during the night in summer with expensive electric bill. Even though the cost was on the high…
Great people to work with. I recommend them to anyone Very pleased
Our service and repair techs very knowledgeable kept their area clean very personable and nice
When my wife and I bought new air conditioners last year, we got estimates from four firms of various quality. Some wants us to spend far more than needed; some sent salespeople with shaky technical knowledge. The person we dealt with at Chapman was a true professional. The same can be said for Earl, who has been to…
We have used Chapman Heating, Air Conditioning & Plumbing for many years for our heating and air conditioning needs. We have signed up for their service check up program for several years to have annual checks performed on our furnace and air conditioning unit. The techs are always professional and come within the…
Technician was very professional and knowledgeable. I've enjoyed maintenance program for over 5 years.
Great work,friendly excellent job!!
Robert was very kind and worked efficiently to get my furnace serviced!
I used to have competent service from Chapman for many years, but have experienced a decline in service, competency and professionalism with their service staff over the last few years. This week I found myself in an emergency situation due to a fouled secondary heat exchanger that had not been inspected or cleaned…
Did not know you they still had caring tech's left in the industry. Chapman is very lucky they do!
We used Chapman for the first time about 10 years ago. Our furnace went out in the middle of a freezing cold wonder and Chapman came out immediately and totally hooked us up with a great deal on a new furnace in no time. Since then, they have replaced our water heater and air conditioner. Let me tell you that…
Perry is a pleasure to work with. He fixed the problem quickly and took the time to explain the problem. He is very knowledgeable and professional. Thanks again.
First time customer…..Professional, polite, reliable, and honest. This gentleman really knew his stuff! Hats off to the Chapman crew. Thank you!!
Excellent service from David. Very thorough and always friendly.
Evan was in tune, knowledgeable, and friendly. I highly recommend!
Have used Chapman for a number of years for routine maintenance on heating and air conditioning system as well as replacement of both systems. They have kept both systems operating efficiently. I highly recommend them.
Robert was super, professional, nice, clean and can come back to my home always, Thanks
Perry has been our service guy for years. He is always on time and does a great job keeping our furnace in great running order.
Gunner does a great job, going beyond what is expected type service and today was no exception!
Keith is always informative about what he's doing as well as explaining any future HVAC needs.
Loved the fast response, helpful tips and fast and clean service.
Being a senior want to thank you for the service call today - calling prior to Evan arriving to let us know he was on the way - Evan was prompt and very informative on what needed to be done and pleasant to deal with - took care of business in a timely manner and was gone - Again as a senior, thank you for your assistance
Nathan was a great service technician answered all my questions and did a great job
Excellent service!
Always a polite and knowledgeable technician.
I have used Chapman Heating and Air Conditioning for years and they are very reliable and extremely professional. I highly recommend them.
We had a very good experience with Chapman and our technician Steve.
Thank you Robert ... It was a pleasure having you as my heating maintenance technician and you did an excellent job replacing the old thermostat. Friendly, polite and informative. Thanks again!! Dennis
Good service every time we have our units maintenanced. Would recommend this company.
Nathan was great. Chapman as a whole was very accommodating. Nathan was very knowledgeable and professional, he worked efficiently, he left the space clean afterward, and he was happy to answer all my questions and explain what was going on so I can be a more informed homeowner. It was also more affordable than I…
David was thorough and professional.
We appreciate Perry, very professional and we always ask for him to do our service
Matt was veryyyyy professional. Knows our system and took the time to explain a few items I needed to review. He was kind and polite….I would recommend Chapman to anyone because of Matt!
Service man was on time and did a very good job of checking out and servicing our furnace and heat pump system.
Perry Sisk has been servicing our furnace and A/C for many years (now in our second home). His attention to detail, professional approach, and knowledge of both units leaves us confident that both units will continue to run effectively with no worries.
He was prompt, courteous, efficient. Very satisfied with the service.
Terrific. I have a gas hot water furnace and often have trouble finding techs that know how to work on them. Doug was very knowledgeable and took care of the issue immediately. Thanks
Chris was very friendly and polite. Very knowledgeable about his job and explained everything to me. 👍
Good
Corey did a great job. He explained everything and was very thorough. Thank you !
Was punctual, was right to the point, and explained in detail what he did. Very personable.
I would highly recommend Chapman Heating and Cooling for your HVAC needs! The staff is very professional and easy to work with. I have had a very good experience with this company for several years now, and will continue with their services.
Aaron is friendly and very thorough in explaining what maintenance steps that I can take between Chapman Maintenance visits. He makes good recommendations, without pressure sales tactics.
Our Tech Tom has serviced our HVAC systems for the last 3-4 year and last year started also servicing our tankless water heater. He always does a very thorough job and explains everything completely after he completes the services. He is very knowledgeable and very competent. He is incredibly personable and I would…
Excellent service
I have used Chapman for all of our heating and cooling service and needs, and I am now making use of their plumbing service also. I had a new sump pump put in since I put the last one in 8 years ago. They did a great job. I have my summer A/C checkup and as usual they were very personable and professional. Gunner…
I have used Chapman many times and I will continue to use Chapman! The latest was a new furnace that Ron and Fernando installed. From Randy Taylor to Ron and Fernando the whole process was a GREAT Pleasure:) Always Professional, Always Communicating, Always Knowledgeable about their products and always putting the…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 991 | $27–$216 |
| A/C system maintenance | 636 | $37–$278 |
| Heating system maintenance | 392 | $27–$176 |
| A/C system repair | 280 | $135–$633 |
| HVAC system repair | 268 | $83–$593 |
| Heating system repair | 249 | $78–$441 |
| Heating system installation | 198 | $1.2k–$2.1k |
| Plumbing leak repair | 148 | $227–$807 |
