How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREChapman Heating, Air Conditioning, Plumbing and Electrical
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 7,375 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Chapman Heating, Air Conditioning, Plumbing and Electrical for 8 kinds of job.
Chapman Heating, Air Conditioning, Plumbing and Electrical for install AC
Clear ✕All 137 Google reviews tagged “Install AC” · showing 60
Trent did our fall furnace maintenance, and we were very happy with his service. He was friendly, professional, and thorough. We’d be happy to have him back again.
Excellent service Corey was very helpful and was very quick to get us up and running our furnace was damaged beyond repair it was Sunday afternoon Corey arrived showed us the problem and we decided we needed a new furnace he got on the phone and called Larry Williams who came out that nite assets the problem gave us…
This was honestly the last thing I wanted to buy this fall. Part of being an adult I guess. Anyway, every step of the process with Chapman has been amazing. The online scheduler got me a 2 hr window that was convenient. Kyle came to the house and helped us design the right system for us. The range of options and…
Chapman did a wonderful job installing two mini-split units. I expected an all day job but everything went smoothly and they were done in less than 5 hours.
Great experience. Very patient, professional, knowledgeable and helpful making the best option for my needs.
From the first interaction with Sales to the last with the installation crew the professionalism and knowledge were outstanding.
Ron and his crew were fast and efficient. New system is great
Outstanding service. efficient, friendly knowledgeable did a very good job. Will definitely use this company for any needs in the future.
Thomas B was great! He made sure all of our questions were answered. Very professional! Always great service!
Have received trusted service for several years at my home, recently added service for our church.
Tom was courteous and helpful. I have complete confidence in his skills and abilities. He makes me smile because he is so nice. He takes the time to explain his reason behind any recommendation. He also tries to offer alternate options, and explains how they could work. He has aways been dependable, trustworthy,…
Brenden did a great job! Awesome work!
Chris was great. Friendly and courteous and always very honest with me. Keith presented several options and did not try to sell me on something I couldn't afford. The install guys were very courteous in my home, cleaned up all the mess and took the time to explain the new system to us.
Brendan Stansbury from Chapman performed a Tankless Flush and Plumbing inspection for me today (7/8/26). He was very personable, knowledgeable, professional and explained in detail what would be done/looked at during his visit. I was very pleased with the service today and highly recommend Chapman. I have put my…
Chapman was the only company in the Indianapolis area that was willing to help us. They came out, installed a new system in less than eight hours and we're back to having AC. Thank you Chapman! You've earned a lifelong customer here!
Very polite and nice
Prompt and knowledgeable. Good interaction with the customer and the quote came in at the expectation
Prompt, professional and courteous.
Chris was very prompt, courteous and friendly. The installers did likewise.
Dave White is always does a great job at our maintenance visits
Have been a Chapman customer since 2009 and have always been very happy doing business with them. Thanks Jermaine!!
I have been using Chapman since they installed my system. Very happy with their work and service.
The Quality & Service was excellent.! The new unit works %100 better than the previous unit ever did. Thank you for the great service.
We’ve been using Chapman for a couple of years. Service is always great. We've had great experiences with multiple technicians, including Ryan, Israel, Brenden, Gary, and Chris.
After Jacob left I commented to my wife that all of the Chapman technicians that we dealt with were very professional. And Jacob was no exception. He was really pleasant and very efficient,
We appreciate Chapman’s promptness, knowledgeable service personnel, and their willingness to explain our HVAC system. They aren’t all about selling you something, until you really need it. They listen and work with the customer.
Jordan was just fantastic! Took care of our problem very quickly and it didn't cost us an arm and a leg! I also had a new air conditioner installed by them back in June. It is running great and our bill has gone down significantly since it was installed. The people at Chapman are easy to work with, from the…
Amazing experience! I truly felt like I was part of their family. This company provides the best quality installation and customer experience I’ve ever had. I highly recommend them to anyone in need of an HVAC system. I want to give a special shout out to Larry Williams, he walked me through everything and made sure…
Andrew & Ron installed a new A/C unit. Everything was done very efficiently & looks great, runs quietly & cools well. Both men were very friendly, professional & qualified!
Installation was complete and clean.
Quick response when our system failed, and have been happy with the maintenance plan as well.
We have had different techs over the last few years work on our system and each one was knowledgeable, professional and well qualified to do their job. Many hours of training has been taken by these techs. Great company's train their people good company's lose their techs to great company's!
These guys were right on time, incredibly professionally, and communicated with us every step of the way. Highly recommend!
Good job with the repair, scratched our tub but they are willing to repair. Always happy with Chapman
Very pleasant and competent guy who got our system all set for years. Found things that needed to be done earlier
Our service tech Keith is very knowledgeable and professional. We have been using Chapman's for years.We are very pleased with their service and products. We recommend them.
Second very pleasant experience with Chapman. Thank you.
Very respectful and thorough.
The three installers were pleasant from their arrival to their departure. They worked diligently and were very professional.
The entire crew was polite, professional and completed their jobs in a timely manner. They cleaned up after the job and everything was tidied up before leaving. It was a pleasure as always to work with Chapman and would highly recommend this company for all your HVAC, heating and plumbing needs.
Israel Garcia Rodriguez came out to fix my water heater but sold me on upgrading the thing. I always have Chapman do my work because of techs like Israel. Every time they come out, the service is remarkable. I will never use any other service than Chapman if I have a choice!
Everything was amazing. It's hard to tell someone their air unit is our and must be replaced, but Austin was great. Jeff helped me go through the steps and gave me some really good options. Then Ronald and his crew set everything up efficiently. Every one at Chapman were kind and professional. I am greatful for their assistance.
A complete professional job. Friendly as well. Would highly recommend.
Rodney was professional and knowledgeable. We were pleased with his work.
Installation of our new a/c went well. Had a leak the next day, but it was fixed right away, just a loose clamp. AJ was professional and courteous. I personally thought the price was high, but was isn’t now days?!
A+++++ throughout the entire process…from sales to installation and education!! Thank you!
When people talk of great service then Chapman Heating AC & Plumbing is up there with the best of them. Our timeline for having our ageing AC unit replaced - Monday: Furnace is serviced by Chapman and I mention the AC unit needs looking at. That evening I am contacted by Jeff. Tuesday: Jeff arrives to inspect the…
Clayton and Austin did a fantastic job - they arrived when they said they would, were courteous, and completed the installation efficiently. They left the area neater than they found it! Clayton walked me through what they had done and gave me a guided tour of my new, much fancier thermostat. I'm really pleased with…
I've used Chapman for multiple projects around my house and am always blown away by their service and professionalism. I'll continue to use Chapman for everything HVAC and plumbing.
Aaron, Chris and Rodney did a great job with their crew getting one of our HVAC systems replaced in one business day. Rodney's work on the installation was super detail oriented and I appreciate how he values his trade/workmanship. It really shows and we couldn't be more pleased.
Tyler arrived on time and went to work. Job was completed in timely manner. Well done
The business associates were very professional and happy to answer any questions I had. The representative that initially came to check the unit when it stopped working was not high pressure and explained options that would be the best for a new unit. He also explained options for financing that the company could…
Aaron was so informative and really explained not only what was going on with my AC unit, but why/what contributed to it and how to prevent it in the future which was so helpful!
Excellent installation of furnace and A/C.
Landon was very professional and thorough installing our heating and air conditioning unit. Very nice young man.
Showed up on Time, installation was quicker than I expected. Cleaned up nicely. Would recommend using Chapman.
Great experience with the sales team and the installers. Good company.
All persons with Chapman were professional and pleasant to do business with. They worked very hard the entire time they were installing our new unit. We are very pleased with the customer service from this company.
Rodney and Austin did a great job! They were very prompt, efficient, courteous, and professional. I would recommend them in a heart beat.
I really appreciate David and Derrian’s professionalism. Both gentlemen conducted the process of “service” very well and a respectable company should be proud of that. Thanks agains guys!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 991 | $27–$216 |
| A/C system maintenance | 636 | $37–$278 |
| Heating system maintenance | 392 | $27–$176 |
| A/C system repair | 280 | $135–$633 |
| HVAC system repair | 268 | $83–$593 |
| Heating system repair | 249 | $78–$441 |
| Heating system installation | 198 | $1.2k–$2.1k |
| Plumbing leak repair | 148 | $227–$807 |
