How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREChapman Heating, Air Conditioning, Plumbing and Electrical
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 54 leak detection services · 4.9★ from 7,375 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Chapman Heating, Air Conditioning, Plumbing and Electrical for 8 kinds of job.
Chapman Heating, Air Conditioning, Plumbing and Electrical for install thermostat
Clear ✕All 74 Google reviews tagged “Install thermostat” · showing 60
Prompt initial visit when I called with a problem on a crawl space dehumidifier that didn’t appear to be working any longer. Professional, knowledgeable. And found a solution in a quick timeframe. Installation went smoothly. Earl was great!
Keith Wray /Chapman came over to install a new thermostat and do maintenance on my A/C. He was on time and checked many things on my furnace before replacing the old thermostat. Keith also discovered the A/C unit’s Run capacitor was not working at spec. At the end, Keith explained everything he did while he was…
Have received trusted service for several years at my home, recently added service for our church.
Tom was courteous and helpful. I have complete confidence in his skills and abilities. He makes me smile because he is so nice. He takes the time to explain his reason behind any recommendation. He also tries to offer alternate options, and explains how they could work. He has aways been dependable, trustworthy,…
It’s 95 outside yeaterday and the humidity is stifling. My thermostat says it’s 54 in the house and my ac won’t blow. The other thermometer says no it’s 80 in the house. Went on line and scheduled an appointment for service. They came today! Found the issue and fixed it in less than 2 hours. The original thermostat…
Very polite and nice
Have been a Chapman customer since 2009 and have always been very happy doing business with them. Thanks Jermaine!!
Jacob was very informative and did a great job! Very nice gentlemen.
The Quality & Service was excellent.! The new unit works %100 better than the previous unit ever did. Thank you for the great service.
We’ve been using Chapman for a couple of years. Service is always great. We've had great experiences with multiple technicians, including Ryan, Israel, Brenden, Gary, and Chris.
Chris was absolutely wonderful. He was extremely knowledgeable and helpful. So happy I decided to call Chapman .
Very professional job. They started at 9:15 AM and the job was completed by 1:50 PM
Needed to replace my furnace with a newer one so I called Chapman for an estimate. Larry Williams came the next day and went over everything and did the estimate and even helped us with the financing to get one. He was very knowledgeable and very helpful and was even able to get it installed the next day. I am…
Troy G. was/is super nice , very approachable , professional and very knowledgeable!! Excellent technician!
These guys were right on time, incredibly professionally, and communicated with us every step of the way. Highly recommend!
Technician was very informative about our options on keeping our system in good working order
Very pleasant and competent guy who got our system all set for years. Found things that needed to be done earlier
Davis was great as usual! Nice guy and very informative
Israel was very efficient, polite and professionally friendly. He politely listened to my concerns then went into action. He got my toilet solidly anchored again and my sink leveled so it would hold water. He left his whole area neat and orderly. I recommend him highly.
The entire crew was polite, professional and completed their jobs in a timely manner. They cleaned up after the job and everything was tidied up before leaving. It was a pleasure as always to work with Chapman and would highly recommend this company for all your HVAC, heating and plumbing needs.
Everything was amazing. It's hard to tell someone their air unit is our and must be replaced, but Austin was great. Jeff helped me go through the steps and gave me some really good options. Then Ronald and his crew set everything up efficiently. Every one at Chapman were kind and professional. I am greatful for their assistance.
Rodney was awesome!! He and his coworker did an excellent job! Everyone at Chapman is so nice. From the people in the office to Perry and Nolan our service guys and Chris who came by the same day as Nolan and helped us pick out a new ac/furnace unit and get financing! This has been a fast, efficient, friendly…
Tyler was very informative and completed work very fast!
Keith got to our house promptly and fixed our issue quickly.
Thorough job completed.
Excellent installation of furnace and A/C.
Landon was very professional and thorough installing our heating and air conditioning unit. Very nice young man.
All persons with Chapman were professional and pleasant to do business with. They worked very hard the entire time they were installing our new unit. We are very pleased with the customer service from this company.
I really appreciate David and Derrian’s professionalism. Both gentlemen conducted the process of “service” very well and a respectable company should be proud of that. Thanks agains guys!
These guys were thorough! They were very polite and knowledgeable about everything they were doing . They also let you know up front what was needed so NO HIDDEN CHARGES ! They maintained a very professional and friendly attitude while putting in new units . At the end they went over everything with me how to change…
Chapman's Are the best! Their employees are wonderful, professional and know their job!! You don't have to worry about anything. You can bet the job will be done right!! Thanks to Earl Lovins the tech. He did a great job!!
Great service!
I am very happy with the work that was done installing my new furnace. The workers were very professional and knowledgeable, they cleaned up and did a great job. I would recommend Chapman.
Courteous and friendly serviceman; Showed up on time; did his work and explained services to me.
Great service! Andrew and the guys certainly did a great job. They were professional, respectful and left the house and yard clean after installing a new HVAC. Thank you Chapman; I’ll be using you in the future.
I've relied on Chapman for over a decade now and they always provide excellent service. Today, I had Keith out to repair an issued he found with my furnace. He was prompt, efficient with his time, friendly to interact with, and did a great job. And the price is always reasonable. I signed up this year for a…
Nolan was friendly and efficient
Excellent
The team at Chapman has been great to work with over the years. We use them for our HVAC and plumbing needs, and have always been thrilled with their work. Definitely recommend!
Very good worker and completed install an hour faster than salesman even said he would. Highly recommend!
Promptness, knowable
All of my interactions with Chapman Heating, Air Conditioning have been totally professional, knowledgeable, and polite and respectful. Every one I've delt with knows their business and answers all questions immediately and confidently. I would recommend them to anyone.
From the first meeting with the salesperson to the actual install of both a new furnace and AC, our first-ever experience with Chapman was great.
Chad was very informative and helpful at my house to help fix my AC unit. He showed me everything he was doing and talked me through it all. Also both times I called the business number, both people were very respectful and helpful.
Very kind and kept me informed as to what was going on. Cleaned up after they were done. This is the second time Chapman has been to my home and they now have a very loyal customer.
Corey responded to an after-hours service call and did an amazing job of keeping me informed with every step he took to check my furnace, the lines between the thermostat and the furnace, and finally the thermostat itself. He proved the problem was the thermostat and presented the two options he had for…
Tyler was awesome. Identified the problem quickly and had a solution. Didn’t even mind the dogs.
Very pleased how the company went out their way to make sure everything was right for us after listening how unhappy I was with the service I received. They truly care about their customers. Highly recommend!
I have worked with three different larger reputable HVAC companies in the Indianapolis area over the past 10 years and Chapman has exceeded any service I have received. I have found Chapman has always sent out staff who were competent and courteous. I have used Chapman for the install of a heating and AC unit at…
Loved the fast response, helpful tips and fast and clean service.
He was professional, efficient and knowledgeable. We liked him a lot.
They did a great job
Prompt, friendly, talented & clean are a few words that come to mind about Andrew and the team at Chapman's. They replaced the inside air handling unit, the outside heat pump, thermostat, plumbing "hoses" and cleaned up where you would not have know they were even there. Hands down, incredible service!!!
Excellent system sale person (Randy) & installation team!
My thermostat broke and it quickly rose to near 90 degrees in my house. Tyler from Chapman got out quickly, walked me through what the problem was so I can watch for it in the future, and got a new thermostat installed in the same day.
I have used Chapman many times and I will continue to use Chapman! The latest was a new furnace that Ron and Fernando installed. From Randy Taylor to Ron and Fernando the whole process was a GREAT Pleasure:) Always Professional, Always Communicating, Always Knowledgeable about their products and always putting the…
Aaron, Jade, Scott and Fernando were all incredibly helpful, kind, professional, and timely! They were patient with me and helped explain what it was I needed. They accommodated me quickly in this frigid time of year, which is so amazing. 10 out of 10 will absolutely use them again! Thanks guys!!!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 991 | $39–$264 |
| A/C system maintenance | 636 | $37–$295 |
| Heating system maintenance | 392 | $78–$251 |
| A/C system repair | 280 | $114–$630 |
| HVAC system repair | 268 | $114–$580 |
| Heating system repair | 249 | $114–$529 |
| Heating system installation | 198 | $1.1k–$2.1k |
| Plumbing leak repair | 148 | $228–$821 |
