Experts Reviews · Company report
Chapman Heating, Air Conditioning, Plumbing and Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Chapman Heating, Air Conditioning, Plumbing and Electrical

Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 7,375 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chapman Heating, Air Conditioning, Plumbing and Electrical is better than 91% of leak detection services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chapman Heating, Air Conditioning, Plumbing and Electrical is better than 89% of leak detection services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chapman Heating, Air Conditioning, Plumbing and Electrical is better than 94% of leak detection services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chapman Heating, Air Conditioning, Plumbing and Electrical is better than 96% of leak detection services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chapman Heating, Air Conditioning, Plumbing and Electrical is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chapman Heating, Air Conditioning, Plumbing and Electrical is better than 82% of leak detection services.A
82

Reviews for your job

Customers hired Chapman Heating, Air Conditioning, Plumbing and Electrical for 8 kinds of job.

Chapman Heating, Air Conditioning, Plumbing and Electrical for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.148
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.$700–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$807
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 32
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 148 Google reviews tagged “Plumbing leak repair” · showing 40

Rick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Ryan completed the work quickly and efficiently

Paid $2,000+Great priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Lauri10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Andrew was able to find the leak inside the wall of our pantry! Andrew did a great job and cleaned up! Thanks!

Plumbing leak repair+ Responsiveness
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Michael, the technician, was very professional and courteous.

Plumbing leak repair+ Responsiveness+ Professionalism
Bud2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Brandon did an excellent job for us the other day and once again, we’re glad we chose to do business with Chapman. Great job!

Paid $200–400Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair+ Punctuality+ Professionalism
SuziLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Brendan Stansbury from Chapman performed a Tankless Flush and Plumbing inspection for me today (7/8/26). He was very personable, knowledgeable, professional and explained in detail what would be done/looked at during his visit. I was very pleased with the service today and highly recommend Chapman. I have put my…

Reasonable priceWater heater installationHVAC system repairHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Clint9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very thorough explanation of what the issue was and explained next steps in detail.

Paid $500–600Not sureHVAC system maintenancePlumbing leak repair
Hwei1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Brandon is very professional and friendly. We are very pleased with his work. Thank you!

Paid $600–800Reasonable pricePlumbing leak repair
JaneLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Cordell did some troubleshooting on a plumbing leak that we had. He gave us lots of good information and suggestions for preventative maintenance. He took his time and did a very thorough job. We will definitely use Cordell and Chapman again.

Drain cleaningToilet installationPlumbing leak repair
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chapman was easy to schedule a same day appointment. Brendan was knowledgeable and did great work to fix our issue. We will be using them in the future for our plumbing needs.

Paid $800–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Sheila4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jake was both business and friendly. Looked into a question. I had about my humidifier on the furnace and remedy the situation in a very timely manner.

Paid $700–800OverpricedA/C system maintenancePlumbing leak repairService not listed
R1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The Chapman team was very thorough in assessing and fixing the problem with the plumbing under our kitchen sink. They replaced all the old valves, reconfigured the garbage disposal, and replaced the drain lines so the trap is up to code. They also ran a new line to the outside hose bib and replaced that valve as well. Bill did a great job.

Paid $1,000+Reasonable pricePlumbing pipe repairPlumbing leak repair
MeganLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Brandon was so kind and efficient! He walked me through exactly what was wrong and what he needed to do to fit it. A true pleasure to have work on my home!

Plumbing leak repair
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Alex was knowledgeable and friendly. He knew the most economical way to fix the problem. I appreciated his honesty.

Plumbing leak repair
George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Technician was excellent. Very courteous and skilled. Would absolutely recommend and use hi again. Have some questions about how the company (Chapman) does their pricing for service.

Plumbing leak repairService not listed
MichaelLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brandon did a great job getting the leak fixed, and getting our water back in service! He was very polite, friendly, and courteous!! At our home until almost 9pm, and not a single utterance of complaint! A very good young man!

Paid $700–800Not surePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
ClayLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We’ve been using Chapman for a couple of years. Service is always great. We've had great experiences with multiple technicians, including Ryan, Israel, Brenden, Gary, and Chris.

Reasonable priceHVAC system repairWater heater installationGarbage disposal installation
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Brandon was so professional and so helpful! We think he’s the best!!!

Paid $1,000+Reasonable pricePlumbing leak repair
Rebecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brenden was great - straight forward, explained everything to me including next steps. Will call Chapman again in the future

Reasonable pricePlumbing leak repair
Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Andrew was extremely helpful with some long-standing plumbing issues. There is more work to be done but he was very informative about our options, and the service was friendly and efficient.

Plumbing leak repair+ Quality+ Professionalism+ Value
Beverly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very kind and knowledgeable young man. Answered all questions

Paid $200–300Reasonable pricePlumbing leak repair
MaxLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Alex was fantastic! He assessed the situation, made a quick trip to the shop for supplies and had the shut off values replaced in no time!

Paid $900–1,000Reasonable pricePlumbing leak repair
RobertLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

They had a serviceman (Andrew) at my house within 3 hours. He was extremely professional and knowledgeable. He quickly identified the problem and fixed it within an hour. So impressed with this company and will definitely use them again if the need arises. Thank you for your help.

Paid $1–100Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
BETSY2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

VERY POLITE, KNOWLEDGEBLE AND ACCOMIDATING,

Paid $700–800Reasonable pricePlumbing pipe repairFaucet repairOutdoor plumbing system repair
Roland2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Professional

Heating system repairPlumbing leak detectionPlumbing pipe repair+ Responsiveness+ Professionalism+ Value
Dave3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Everything went well and the technician was very professional and curtious.

Heating system maintenancePlumbing leak repairService not listed
LEE10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They scheduled me for plumbing work. The plumber was early in arriving, and the work was completed quickly and professionally.

Toilet repairHVAC system maintenancePlumbing leak repair+ Responsiveness+ Punctuality+ Professionalism
Randy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chapmans and their technician were absolutely awesome! Came out on a holiday weekend and fixed our plumbing issue. We are so grateful. I would highly recommend them.

Great priceToilet repairPlumbing pipe repairPlumbing leak repair
Sue3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Von Ross was efficient, professional and very thorough in his work. He was easy to talk to and knowledgeable regarding my plumbing issues

Heating system maintenancePlumbing leak repair+ Quality+ Professionalism
ErinLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ryan was very professional. Showed on time. Gave estimates for jobs. Agreed to fix both issues was quick in getting completed. Mark very professional. Both knowledgeable. Highly recommend. Thanks!

Toilet repairPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
StrohLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Service tech (Matt) was knowledgeable, thorough and explained options

Heating system maintenancePlumbing leak repair+ Responsiveness+ Quality+ Professionalism
Dana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★

Gage was great and informative. I will be calling them back!

Plumbing leak repair
Beverly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★

The tech himself was nice and did a good job fast BUT i was scheduled to receive a call at 3 and was told he should arrive 3.30ish. No call no show! Had to call office several times, no one could get ahold of anyone. Basically waited just under 2 hours, they called my mothers # instead of mine and said they would…

Plumbing leak repair
Frank2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Installed new water heater.

Plumbing leak repairService not listed+ Responsiveness+ Professionalism
Ezra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very nice people and would definitely use them again

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
C7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★

The repairman was here for less than twenty minutes to ascertain that my water heater was not repairable. Then he gave me an estimate for a new one which I felt was to high. After I declined the bid I was charged 94.00 dollars for no work just a ten minute observation of my water heater. I also thought this was to high but paid it.

Plumbing leak repair
Phyllis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My water heater sprung a leak and needed replacement. Tyler was on time, personable and efficient.

Plumbing leak repairService not listed+ Responsiveness+ Punctuality+ Quality
Suzanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tyler did an amazing job!!!! He is very professional.

Plumbing leak repair+ Punctuality+ Quality+ Professionalism
Lk1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Louis was fantastic. He was super friendly and knowledgeable. He did an excellent job taking care of my kitchen sink. Thank you.

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional. Explained what had happened and what to watch for in the future.

Plumbing leak repair+ Punctuality+ Quality+ Professionalism
Tara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Technicians are always polite and great at explaining everything they do. Would highly recommend. Pricing is reasonable also.

A/C system maintenancePlumbing leak repair+ Punctuality+ Professionalism+ Value

Show more plumbing leak repair reviews (108 more) →

Price

$161-61% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 64%Overpriced 4%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance991$27–$216
A/C system maintenance636$37–$278
Heating system maintenance392$27–$176
A/C system repair280$135–$633
HVAC system repair268$83–$593
Heating system repair249$78–$441
Heating system installation198$1.2k–$2.1k
Plumbing leak repair148$227–$807

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