Experts Reviews · Company report
Chapman Heating, Air Conditioning, Plumbing and Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Chapman Heating, Air Conditioning, Plumbing and Electrical

Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 7,375 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chapman Heating, Air Conditioning, Plumbing and Electrical is better than 91% of leak detection services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chapman Heating, Air Conditioning, Plumbing and Electrical is better than 89% of leak detection services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chapman Heating, Air Conditioning, Plumbing and Electrical is better than 94% of leak detection services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chapman Heating, Air Conditioning, Plumbing and Electrical is better than 96% of leak detection services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chapman Heating, Air Conditioning, Plumbing and Electrical is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chapman Heating, Air Conditioning, Plumbing and Electrical is better than 82% of leak detection services.A
82

Reviews for your job

Customers hired Chapman Heating, Air Conditioning, Plumbing and Electrical for 8 kinds of job.

Chapman Heating, Air Conditioning, Plumbing and Electrical for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.78
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$322–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 78 Google reviews tagged “Plumbing pipe repair” · showing 40

StevenLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The range of services and professional skills of chapman techs, plumbers and electricians makes it a serious one-stop business for most of your home needs. I'm glad I followed a recommendation.

Paid $2,000+Reasonable priceHVAC system maintenanceA/C system maintenanceA/C system repair
Rick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Ryan completed the work quickly and efficiently

Paid $2,000+Great priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Brandon you are the absolute best! Friendly, professional, knowledgeable and down to earth. You went above and beyond the call of duty. Chapman is the best!

Reasonable pricePlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Kathleen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Chapman is always readily available and able to get a technician out quickly. They have experience and have handled all problems well. From the schedulers to our servicemen, fantastic

Heating system installationPlumbing pipe repairToilet repair
Tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My family was having a small emergency, (sprinkler system valve met lawn mower)and Michael wonderfully gave us a call and walked us through shutting off the needed valve and saved us time and money!... Will definitely call again.

Great pricePlumbing pipe repair
Larry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

He identified the problem quickly and is very professional at his job. He knew exactly how to split the water lines off the water softener to make the outside faucets not on the water softener.

A/C system repairPlumbing pipe repair
Rich9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Drain clearing and assessment of existing system components. Worked on a plan to address deficiencies. Work to continue forward for scheduling.

Paid $200–400Reasonable priceDrain cleaningPlumbing pipe repair
Bud2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Brandon did an excellent job for us the other day and once again, we’re glad we chose to do business with Chapman. Great job!

Paid $200–400Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair+ Punctuality+ Professionalism
Cindy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Wonderful service. Professional, courteous service men.

Paid $200–400Great priceHVAC system maintenance
Gary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Timely, courteous, professional service Great asset to your company

A/C system repairPlumbing pipe repairFaucet repair
Beth11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Polite, nice and did a good job.

Plumbing pipe repair
Rochell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very knowledgeable and pleasant to talk to. .

Plumbing pipe repair
Stephanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

He was there quickly, found the problem, and fixed it, all for a reasonable price!

Great pricePlumbing leak detectionPlumbing pipe repair
Debra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

What we thought was a simple little leak at the water heater turned into a much bigger leak and issue at the washer! Kris quickly found the real problem and went to work on fixing it. He handled it with patience, confidence, and professionalism. Job well done!

Paid $600–800Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet installation
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chapman was easy to schedule a same day appointment. Brendan was knowledgeable and did great work to fix our issue. We will be using them in the future for our plumbing needs.

Paid $800–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
R1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The Chapman team was very thorough in assessing and fixing the problem with the plumbing under our kitchen sink. They replaced all the old valves, reconfigured the garbage disposal, and replaced the drain lines so the trap is up to code. They also ran a new line to the outside hose bib and replaced that valve as well. Bill did a great job.

Paid $1,000+Reasonable pricePlumbing pipe repairPlumbing leak repair
Reginald6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I had really good experience with your text.

Paid $1–100Heating system repairPlumbing pipe repair
Paola8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

So knowledgeable and thorough! Came for one issue but found another critical issue because he is very detail oriented and jnows his trade! He is the best!

Great priceHVAC system maintenanceA/C system maintenancePlumbing pipe repair
TerryLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Super plumbing job by Brandon! Excellent tech that was courteous and professional!

Reasonable pricePlumbing pipe repairService not listed
MichaelLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Good job! Will use again.

Paid $200–300Great pricePlumbing leak detectionPlumbing pipe repair
Phillip1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service. Easy scheduling. Brandon Baker top notch. Professional and knowledgeable.

Paid $900–1,000Reasonable pricePlumbing pipe repairSump pump installation
Nancy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had a plumbing problem with a pipe and had to shut off the water. Have used a nationally known service in the past. They do good work, but are pricey. Thought to search online for what seemed more local and in business for several years. Also 24 hour service? (don't advertise it if you don't) It was evening and…

Paid $500–600Reasonable pricePlumbing pipe repair
Nitin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

I contacted Chapman Plumbing for a sump pump drainage issue and paid for a diagnostic visit. They stated they couldn’t inspect the pipe due to its size and recommended replacing the entire line for ~$5,500. I then got a second opinion from Benjamin Franklin Plumbing, who successfully inspected the same line and…

Paid $100–200Plumbing pipe repairOutdoor plumbing system repairSump pump repair
RUTHLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Explained the issue and informed me of the solution.

Paid $400–500Not surePlumbing leak detectionPlumbing pipe repair
MichaelLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brandon did a great job getting the leak fixed, and getting our water back in service! He was very polite, friendly, and courteous!! At our home until almost 9pm, and not a single utterance of complaint! A very good young man!

Paid $700–800Not surePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
PeteLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Prompt, intelligent and hard working. I've had them out twice and have been pleased both times.

Paid $1,000+Great priceWater heater installationDrain cleaningPlumbing pipe repair
Starr1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Chapman saved us again while we were out of town! We really appreciate all the help Chapman has provided to us as a family, since it seems like when my husband and I travel, a house problem arises that my sons' have to handle. This year it was a leak in the basement that Israel Rodriguez assessed and was able to…

Paid $100–200Great pricePlumbing leak detectionPlumbing pipe repairSump pump repair
IndyLocal Guide · 156 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

April 2025: Good first experience with Chapman! I had a preventative maintenance and cleaning scheduled for my 20+ year old central air conditioner. The technician did the inspection, cleaned the outside compressor unit, recommended a few things to be aware of in the future, and then was in his way. I ended up…

HVAC system maintenanceA/C system maintenanceFan installation
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Von was excellent. Professional and friendly. Highly recommended.

Paid $500–600Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Dennis12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Service Technician was thorough, explained things very well and seems to really know what he's doing. Always friendly and honest support techs!

Paid $1–100Reasonable pricePlumbing pipe repairWater heater repair
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Excellent service.

Great priceWater heater installationGarbage disposal installationHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Carol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Brandon was fantastic. Great explanations and so courteous and kind. He even squeezed into by small crawl space entrance

Garbage disposal installationPlumbing pipe repair
CricketLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

These guys came in and helped me out so much. They had to create an opening to replace a faucet, found an issue where my outside waterline was constantly running and fixed it and took the time to prepare me for their next visit. Very honest and understanding when it comes to the needs. Definitely will call them again!! See you guys next Tuesday!

Paid $1,000+Reasonable priceToilet repairWater heater installationHVAC system maintenance
Ben4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Israel Garcia Rodriguez did a great job on the water main valve repairs.

Paid $100–200Great pricePlumbing leak detectionPlumbing pipe repair
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Very professional and knowledgeable. He did a fantastic job on our plumbing project.

Plumbing leak detectionPlumbing pipe repair
Tanner4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Chapman came out and helped with emergency service on a Sunday. Our tech Ryan was cool and very helpful in talking through our needs! Would recommend.

Paid $200–300Reasonable pricePlumbing pipe repairWater heater repair
D3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Alex was fantastic! Showed on time and was able to diagnose the issue and repair in no time! Would recommend them again!

Plumbing pipe repair
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Wonderful job and great answers to questions would recommend in the future

Reasonable priceService not listed+ Responsiveness+ Punctuality+ Quality
IooponSuzanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Brenden was very thorough, took the time to discuss options, and provided us information that we could consider in the future.

Paid $1,000+Not sureWater heater installationPlumbing pipe repair
Byron8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Same day service and next day service of a new water heater by a very qualified technician

Paid $1,000+Reasonable priceGarbage disposal installationPlumbing pipe repairFaucet repair

Show more plumbing pipe repair reviews (38 more) →

Price

$161-61% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 64%Overpriced 4%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance991$27–$216
A/C system maintenance636$37–$278
Heating system maintenance392$27–$176
A/C system repair280$135–$633
HVAC system repair268$83–$593
Heating system repair249$78–$441
Heating system installation198$1.2k–$2.1k
Plumbing leak repair148$227–$807

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