How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREChapman Heating, Air Conditioning, Plumbing and Electrical
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 7,375 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Chapman Heating, Air Conditioning, Plumbing and Electrical for 8 kinds of job.
Chapman Heating, Air Conditioning, Plumbing and Electrical for water heater installation
Clear ✕All 92 Google reviews tagged “Water heater installation” · showing 20
Technician was very knowledgeable and efficient.
Bill’s service was terrific! On time and effective. Gave me best options. Friendly.
Brandon did an excellent explanation what he saw and what he thought was wrong . He was right.
I like the way they replaced and installed new water heater the same day.
Billy was fantastic. Quick, no nonsense estimate for a water heater install. Had all the information I needed in less than 10 minutes and the install was scheduled and in progress the same day. Paying a little extra for a far better than boxstore product and I dont have to do it myself. Win.
Heidi was very prompt, courteous and professional. She explained clearly and concisely why I needed a new water heater. I was very pleased with her service
We woke in the morning to zero hot water, as our 15 year old water heater had ceased to function. By 12:30, a new water heater had been installed. Brandon took the time to find the best unit for our needs. Friendly and professional service all around. Note: do not be turned away by the automated attendant if you…
They showed and solved the problem quickly
Tyler came in and quickly assessed our problem and did the needed repairs to get us up and going. Excellent job!
Chapman did excellent work. Our water heater has been having issues and was still under warranty. They came and looked at the water heater and determined a replacement was necessary. Water heater replaced and just had to pay for labor I believe. I appreciate the extra work in looking at our temperature control…
I'm so glad I found Chapman's, they are very good at what they do. I love how they explain everything. Little pricey, but they are very knowledgeable, very friendly, very respectable of property and your home, I love the courtesy call,I would highly highly recommend. Jake Lowe and several others have came. They are great also. Try them out
Very polite and knowledgeable. Definitely an asset to the company and would recommend his services to anyone needing them.
Always great service, courteous, and knowledgeable technicians!
Trenton was knowledgeable about his service. He also saved us from catastrophe. He found our 5 yr old water heater leaking. We had to get a new one, so we ordered one from Chapman.
Ryan from Chapman’s showed up and said yup you need a new water heater, that’ll be $99 please. Seems he was not able to replace water heater cause he is the on call guy and too busy but he scheduled for Monday. Called and canceled that crap what a joke. Did not call for sown one to tell me what I knew. Called to…
BUYER BEWARE- Chapman Heating, Air Plumbling just charged me $2,712 to replace a 50 gallon electric water heater. The actual water heater costs $600 so they charged $2,112 for labor or over $700 per hour. It took 3 hours to install. I’ve called them but no one has returned my call. I have been using them for 20…
Great customer service. Israel was knowledgeable and helpful. Just moved into the area from Ohio and previous owners had just purchased water heater within a year. Israel is dedicated to his customers and photo copied purchase to take to office. Honest.
Very prompt and professional service. Would highly recommend Chapman.
Brendan Stansbury from Chapman performed a Tankless Flush and Plumbing inspection for me today (7/8/26). He was very personable, knowledgeable, professional and explained in detail what would be done/looked at during his visit. I was very pleased with the service today and highly recommend Chapman. I have put my…
I was thankful someone answered the phone on a Sunday and even more so when I was advised of the price savings with waiting a day. We struggled through the BO in solidarity and Chapman called before 8am to tell they’d be onsite in 25 minutes. They were done by noon, we waited about 30 minutes for the water to heat…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 991 | $27–$216 |
| A/C system maintenance | 636 | $37–$278 |
| Heating system maintenance | 392 | $27–$176 |
| A/C system repair | 280 | $135–$633 |
| HVAC system repair | 268 | $83–$593 |
| Heating system repair | 249 | $78–$441 |
| Heating system installation | 198 | $1.2k–$2.1k |
| Plumbing leak repair | 148 | $227–$807 |
