How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREChapman Heating, Air Conditioning, Plumbing and Electrical
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 7,375 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Chapman Heating, Air Conditioning, Plumbing and Electrical for 8 kinds of job.
Chapman Heating, Air Conditioning, Plumbing and Electrical for water heater repair
Clear ✕All 44 Google reviews tagged “Water heater repair” · showing 40
Great company. The Rep was very knowledgeable and friendly when he was servicing my AC unit
Here for a quote. On time, very nice. Getting other quotes.
Service technicians Jacob and Heidi provided outstanding customer service during rhe scheduled biannual maintenance check of our heating/cooling system and flushing of our hot water system. They both were very professional during the scheduled service call. They are both valuable employees if you ask me, who…
Friendly and very professional service. Corey went above and beyond to determine the root cause of the issue and developed both short term and long term solutions.
Chapman responded quickly to my emergency water heater valve issue.
Arrived on time. Pleasant young man. Addressed all concerns. Will recommend.
Brenden did a good job and is a good representative for Chapman.
Troy did a great job. I appreciate his detail and information given regarding the maintenance on our AC units.
Israel was pleasant, professional, clean, and polite. He was able to explain the problem with our water heater to me and present the fix for the problem. I would recommend him.
Ryan and his trainee were great. In and out. Did exactly what I asked and warned me of future issues given heater is so old. Really pleasant folks.
Brandon was very professional and knowledable
So happy I chose Chapman for my plumbing services! They were very prompt at responding to my request and had openings right away. Von did our service and was very professional! The cost of the service was reasonable and I didnt have to wait very long for Von to arrive in the 8-5 pm time window. I will use them for future needs!
I called Chapman this morning and they had a friendly, knowledgeable repairman on my doorstep this afternoon. He fixed my problem and shared helpful advice on a couple other issues as well.
Jarick was very knowledgeable, friendly, he went right to work after sizing up the job to be done. He explained what he was doing , shared the condition and function of all part of the AC unit. Suggested a repair that could be done now or later and we went a repair . We had complete trust in Jarick and the job he did. Thanks
Service Technician was thorough, explained things very well and seems to really know what he's doing. Always friendly and honest support techs!
Our tech, Billy, was amazing! He was on time, helpful, friendly, and knowledgeable. I would highly recommend him for any jobs you have!
Israel did great, but there was a big mis-understanding about the height of the toilet and you were not willing to make it right.
Chapman came out and helped with emergency service on a Sunday. Our tech Ryan was cool and very helpful in talking through our needs! Would recommend.
Billywas on time, thorough and professional. He diagnosed what was wrong with my water heater very quick and also figured out why my water softener wasn't working.
Always courteous and helpful. They do a great job
Had a great experience. Gary Phillips was professional, efficient and knowledgeable. Would recommend!
Chapman has the best technicians! Knowledgeable, courteous, leaves work area clean! Josh was considerate, explained everything, Great Service! I will always choose Chapman!
Water heater kept tripping breaker. Joshua Romero came out and diagnosed the problem to be lower element in no time at all. He gave me the option of replacing the element myself, which I would have, but since it was the day before Christmas Eve and we had company coming in from out of state, I had Josh replace it.…
Gary was great.
Brandon was very informative as to what he was doing and showed patience as I asked him multiply questions. Very nice young man, an asset to Chapman.
Brenden was persistent in getting the issue to repeat so he could resolve it while here. Then he continued to test attempting to repeat the issue after the fix to ensure it did no occur again.
Professional, knowledgeable and represents your company very well. Don Morical
I am very happy with the service that the technicians provided today. Brandon and his crew were very efficient and courteous and offered good service. They went about their business and finished in a timely manner.
Israel Garcia Rodriguez came out to fix my water heater but sold me on upgrading the thing. I always have Chapman do my work because of techs like Israel. Every time they come out, the service is remarkable. I will never use any other service than Chapman if I have a choice!
Quickly identified the issue. Quickly told me what was needed. Explained what I was paying for.
Good work, and professional as always!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 991 | $27–$216 |
| A/C system maintenance | 636 | $37–$278 |
| Heating system maintenance | 392 | $27–$176 |
| A/C system repair | 280 | $135–$633 |
| HVAC system repair | 268 | $83–$593 |
| Heating system repair | 249 | $78–$441 |
| Heating system installation | 198 | $1.2k–$2.1k |
| Plumbing leak repair | 148 | $227–$807 |
