How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%56+13.6Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty73−2.7Momentum penalty84−1.6Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORECharleston Appliances and Repairs
Summerville, SC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.8★ from 652 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Charleston Appliances and Repairs for 8 kinds of job.
Charleston Appliances and Repairs for dishwasher repair
Clear ✕All 20 Google reviews tagged “Dishwasher repair”
Chris came out to fix the top rack of my Whirlpool dishwasher and I cannot recommend him and Charleston Appliance enough! Chris arrived on time, was super knowledgeable, worked quickly and efficiently, and had my dishwasher rack fixed in no time. He was super friendly and had me laughing, too! He also taught me how…
Quick communication and scheduled Repair! Honest, reliable, great service!
Excellent service - fast and thorough.
Quick to respond to the location. And acquired replacement part promptly. Would definitely use again.
Chris was great! Professional, knowledgeable and kind. He repaired our dishwasher and it is working like new!
Chris did a great job repairing the dishwasher. He knew right away what the problem was and got it fixed in no time. He made sure it worked and drained before he left! Will hire again!
Quick and efficient:)
I called Charleston Appliance on Friday (2/24/2023) and I spoke with Chris. Chris gave me some instructions on troubleshooting to try to resolve my issues. When that didn't fix the problem, Chris asked for the Make and Model number. He then told me he would arrive the next day. (2/24/2023) When in route to my…
Chris came out the same day and helped us get our dishwasher repaired. Great service, I highly recommend this service
Chris was really great. You can tell he really cares about what he does and his clients.
Chris was able to come in and diagnose the issue with my leaking dishwasher, he was very honest on all the options and did not pressure me on the decision making, clearly explaining how easy fix it can be if I ordered the parts myself and do the install without him having to do it therefore saving a couple hundred…
We had a great experience with Charleston Appliances and Repairs. Chris communicated his services and expectations well, was easy to schedule, and showed up on time. I had a broken dishwasher. Chris diagnosed the issue and let me know which parts had to be repaired or replaced. Dishwasher was back up and running the…
Chris was very friendly and knowledgeable in helping us figure out what the issue was with our dishwasher today and got it running. We definitely recommend his services and will be contacting him again for any future issues that may come up.
I sent him a text that morning about needing my dishwasher repaired & he knocked on my door at noontime! Checked everything , cleaned the filter & diagnosed some possible issues. Had it running just fine & gave us options if needed. So friendly & helpful. I highly recommend calling Charleston Appliance & Repair for…
Chris did an excellent job. Our dishwasher stopped working. He came out the next day after I called, determined the problem & ordered the part needed. He was back out promptly to repair. Dishwasher works great. We would highly recommend, very professional.
Chris was excellent and very personable. I would highly recommend.
I am still in disbelief regarding the poor service and unprofessional behavior displayed by this company. I was charged $109 for an assessment, but all the repairman did was enter my home, press a few buttons on the dishwasher, and announce that it is, indeed, broken (I already knew this - it is why I called). He…
Chris was so on top of things with my broken dish washer. He’s extremely knowledgeable and has years of experience in the business. Such a nice man, I would call him again any time I have an appliance needing attention. Can’t go wrong with this company!
Chris was professional, experienced, knowledgeable, upbeat, and funny. He wasted no time taking the door of my dishwasher apart, diagnosing what was wrong, and ordering the part needed. He explained every step along the way including how long it would take for the part to come in. When it did, he set up a 2nd appt…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 51 | $196–$536 |
| Washer/dryer repair | 37 | $225–$377 |
| Dryer repair | 34 | $146–$334 |
| Washing machine repair | 28 | $132–$365 |
| Refrigerator repair | 25 | $209–$379 |
| Dishwasher repair | 20 | $153–$340 |
| Stove, cooktop & oven repair | 13 | $275–$705 |
| Oven repair | 9 | $221–$506 |
