How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%56+13.6Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty73−2.7Momentum penalty84−1.6Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORECharleston Appliances and Repairs
Summerville, SC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.8★ from 652 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Charleston Appliances and Repairs for 8 kinds of job.
Charleston Appliances and Repairs for dryer repair
Clear ✕All 34 Google reviews tagged “Dryer repair”
Chris was punctual, efficient & did a great job with my dryer repair. Same day service!
Fixed our deyer quickly n great price
Charleston Appliances and Repairs have been professional and kind when fixing my dryer. Communication was clear, and the repairman allowed me to watch as he completed the repairs so I would know how to take the dryer apart in the future. I highly recommend them for any appliance repairs. I plan to use them for any future appliance issues.
Chris was quick and effective. Very knowledgeable of his field. Very friendly as well. 10/10 recommend them!
Chris came in and explained everything fixed my issue and was very personable. He was a little late but they kept me apprised of his delay which was fine.
Great experience, very honest! We needed a dryer repaired. Mr Chris came by identified immediately the problem and fixed it. Highly recommend Charleston Appliances and Repairs to others.
Chris came out the next day and diagnosed the problem with our dryer. He ordered the necessary part and was back the day after to complete the repair. We're very happy with the quality of the work and how quickly they were able to fix it.
He was prompt and very knowledgeable and efficient. Reasonable prices.
Can't thank these guys enough for helping me out. Knew exactly what to ask me with regard to my dryer issue. Thanks so much!
Chris was very helpful and very punctual
Chris is friendly and responsive. Quite a joker. Dryer fix was easy. Will call again if needed.
Great job. Very friendly, knowledgeable and explained the problem of the dryer . Thank you
Chris was great. Knowledgeable and efficient. Thanks for fixing our dryer!
The technician was very knowledgeable and completed the repair very fast! Price was reasonable and kept my dryer out of the landfill and back to great working condition.
Super fast and efficient! We called around 11 am and issue was taken care of around 3 pm- same day.
Great service and friendly staff!!
Very satisfied! Diagnosed issue, made recommendations while considering my budget. Friendly, professional, will call again if needed in future!
They serviced a dryer at our business. They were able to fit us in the same day which was huge considering the amount of laundry we do on a daily basis. They were really easy to communicate with by text after our initial phone call. The fee was also very reasonable in my opinion considering the same day service and…
Chris fixed the dryer and the ice maker and gave us helpful information for the future.
Mr. Chris is awesome!!! Not only did he repair my dryer in a timely manner. He bless me with words of wisdom
We are very pleased with our experience with Charleston Appliance and Repair. Our dryer stopped working unexpectedly and other places that we called were several weeks out for service. They were able to see us the next day and stayed late to get the job done! Very happy with our experience and will definitely use…
Chris is friendly personal and professional he is an assit to your company I highly recommend Charleston Appliances for any repairs
I called and the phone was picked up the first time - to talk to a person, not a recording. I got all the info I needed to diagnose the problem without someone having to come to my house. Turns out it was the power supply, not my dryer. This was based on their experience that my Samsung dryer doesn’t really have the…
I found Chris to be skilled, knowledgeable, responsive, fair and pleasant to work with. Would recommend.
Chris was able to work us in within 36 hours of our call. He was here a few minutes before the appointment. Very friendly and professional, Chris checked the dryer thoroughly and found the problem which caused the dryer not to heat. He told us that it was the tensioner, and that the element still worked. Because it…
Chris was very professional. On time, quick repair, reasonable price. Highly recommend!
Chris was friendly, professional and prompt. He communicated clearly and concisely throughout the whole process. From initial call and text for service, during the repairs, which he broke down step by step as he was working through them, to helpfully checking back after the repairs were complete to be sure things…
Chris has been such a professional and personable business owner. He has responded promptly to service requests. Our side-by-side refrigerator/freezer and, of late, electric clothes dryer, are all humming away again happily, thanks to Chris. We are very grateful to have had his expertise and attentiveness…
Chris did an excellent job of fixing our squealing dryer and making sure I knew how to fix it if the problem ever resurfaced. Very straightforward and honest which is always appreciated with home repair, and we’ll definitely be giving him a call next time something breaks!
Very professional and knowledgeable! I will definitely use his services again!
Chris was wonderful!! He was very experienced and had no problem getting straight to the problem with our dryer! He is professional, pleasant and informative on how to try to avoid future problems!! Will definitely use him again if needed. Thank you so much!!!
Called him this morning and he was available the same day. The one screw we had so much trouble with he got off with no problem. Very friendly
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 51 | $196–$536 |
| Washer/dryer repair | 37 | $225–$377 |
| Dryer repair | 34 | $146–$334 |
| Washing machine repair | 28 | $132–$365 |
| Refrigerator repair | 25 | $209–$379 |
| Dishwasher repair | 20 | $153–$340 |
| Stove, cooktop & oven repair | 13 | $275–$705 |
| Oven repair | 9 | $221–$506 |
