How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%56+13.6Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty73−2.7Momentum penalty84−1.6Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORECharleston Appliances and Repairs
Summerville, SC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.8★ from 652 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Charleston Appliances and Repairs for 8 kinds of job.
Charleston Appliances and Repairs for refrigerator/freezer repair
Clear ✕All 51 Google reviews tagged “Refrigerator/freezer repair” · showing 20
Repair completed quickly and professionally. Thank you.
Chris is phenomenal! He has helped me with appliance issues on several occasions and he’s the best repairman you will find. And, his warm personality and sense of humor make a service call with him a true delight.
Very knowledgeable technician that helped me fix my issue and also helped we with another issue and showed me how to find the specific part number I needed for my fridge and encouraged me to order the part myself so it would be cheaper and showed me how I could repair it myself.
Transparent - fair - communicative - great price
Very quick response, honest, fair price. Would highly recommend!
Chris was very helpful and kind! Fixed our fridge and was great to work with!
Joe was excellent!!
Chris did a great job. Great personality and professional.
Chris is amazing. Refrigerator was fixed fast. Charleston Appliances and Repairs is the best.
Mr. Collins was very nice and knowledgeable. He was able to diagnose our refrigerator issue quickly and advise us on how to proceed with the solution. Highly Recommended!
Excellent experience!
Chris was very friendly and fixed our freezer door with ease.
My fridge stopped working and within 2 hours of my call, Chris came out and replaced the relay on the fridge and got it working right away. He was friendly and explained everything to me. Even fixed the door to the fridge as it wasn’t closing properly. Highly recommend this family business!!
Excellent experience! Chris was professional and personable. Fixed the problem in a timely manner! Would highly recommend!
Great to work with, highly recommended.
Fixed - adjusted the fridge door hinge , now works perfectly again
I called Charleston appliance and they came out within two hours! Chris was able to fix our refrigerator within 30 minutes and had the part on his van! Thankful!!
Quick, same day service! Fridge was fixed within 2 hours of making the call.
Chris was friendly acnd helpful and got right to the issue and gave us a good discount being seniors
They were very responsive from the initial call through the resolution of the issue. Chris was able to diagnose the problem with the refrigerator and provide a solution that saved me money. I highly recommend this company and will definitely use them in the future when needed.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 51 | $196–$536 |
| Washer/dryer repair | 37 | $225–$377 |
| Dryer repair | 34 | $146–$334 |
| Washing machine repair | 28 | $132–$365 |
| Refrigerator repair | 25 | $209–$379 |
| Dishwasher repair | 20 | $153–$340 |
| Stove, cooktop & oven repair | 13 | $275–$705 |
| Oven repair | 9 | $221–$506 |
