How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%56+13.6Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty73−2.7Momentum penalty84−1.6Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORECharleston Appliances and Repairs
Summerville, SC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.8★ from 652 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Charleston Appliances and Repairs for 8 kinds of job.
Charleston Appliances and Repairs for refrigerator repair
Clear ✕All 25 Google reviews tagged “Refrigerator repair” · showing 20
Very responsive and came out quickly. Solved our problem and was super friendly!
Really easy to work with by using text! Super friendly and helpful. Definitely will use again for any other issues
Chris was quick to respond and able to take care of our client’s repairs same-day! Definitely recommend!!!
Came out the same day. Chris seas very professional and proficient in the repairs. Will use again!
Chris came for a same day priority visit after my refrigerator and freezer stopped working all together. He was able to diagnose the problem within about 20 minutes. Since it was a pretty simple fix and because I am leaving to go out of town for the remainder of the week and it would require quite a bit of time out…
Very prompt and professional service with the expertise to accompany. Would recommend for anyone in the Charleston area.
I highly recommend this company. Chris is a complete gentleman and went above and beyond what I would have expected from an appliance repair company.
Awesome service, reasonable prices! Will use again!!
They saved us a lot of money. We only had to defrost
Feeling taken advantage of. 5 year old Refrigerator was having an issue 4pm. Made a Google search and called Charleston Appliance Repair. Came out to the house for 185.00 the first 5 minutes tells us we need freon and it will be 300.00. Then says the board may need replaced. Then says let's just leave it till…
Very detailed and friendly. Also came out the same day as contacting him. Thank you so much for your speedy response and help! You are very appreciated!
Chris was so professional and extremely helpful! We will be handing out his card! We are extremely happy with his service!
My Experience with Chris was awesome! I called and explain the troubles I was having with my refrigerator & he made time in his schedule that afternoon to come over. I appreciated his no- nonsense approach to diagnosing the problem. I took the time needed to get the problem completely fixed and made sure I was…
Chris was knowledgeable and followed up to make sure everything was working well. Thank you.
We bought a house with 4 yr old twin door Samsung fridge with bottom freezer already in the house. It keeps freezing foods and liquids in the fridge, draining water in the veggie bin, freezing the icemaker. A mess! We tried fixing on our own via youtube but it didn't work out. Chris came out and offered some repair…
Chris came and we were very impressed with the way he diagnosed the problem with the ice maker. Our ice maker has been replaced and everything went well. Record time !! Chris encouraged us to call with anything or any questions. We will definitely use this business again as long as Chris us ths repairman. Thank you so much.
Chris has been such a professional and personable business owner. He has responded promptly to service requests. Our side-by-side refrigerator/freezer and, of late, electric clothes dryer, are all humming away again happily, thanks to Chris. We are very grateful to have had his expertise and attentiveness…
Horrible. Waste of money. Called Chris on Wednesday and said our fridge was "heating" on the fridge side and cold on the freezer side. He came Thurs. We had unplugged it, removed the control access panel and removed the screws on the freezer panel but couldn't get the panel out. Since he was coming we didn't put it…
I called Charleston Appliances and Repairs when our fridge/freezer quit cooling on a Saturday and he was at our house within a couple of hours and it was repaired before noon! Excellent service and we will definitely use again.
Excellent service with a great price. Would definitely refer customers to use his company in the future. He made my DAY!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 51 | $196–$536 |
| Washer/dryer repair | 37 | $225–$377 |
| Dryer repair | 34 | $146–$334 |
| Washing machine repair | 28 | $132–$365 |
| Refrigerator repair | 25 | $209–$379 |
| Dishwasher repair | 20 | $153–$340 |
| Stove, cooktop & oven repair | 13 | $275–$705 |
| Oven repair | 9 | $221–$506 |
