How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%56+13.6Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty73−2.7Momentum penalty84−1.6Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORECharleston Appliances and Repairs
Summerville, SC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.8★ from 652 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Charleston Appliances and Repairs for 8 kinds of job.
Charleston Appliances and Repairs for stove, cooktop & oven repair
Clear ✕All 13 Google reviews tagged “Stove, cooktop & oven repair”
The repairman was on time and did a great job. He found the necessary part quickly and came out next day. Highly recommend ; would use again.
Great service and very knowledgeable. Highly recommend.
Chris came out the day after Christmas and repaired our oven. He was friendly, timely and professional. Quite a sense of humor as well!
Chris was really personable and was able to get the problem solved quickly for a reasonable price. Will definitely call them again!
I called Tuesday and they came next day and did super outstanding job on my gas stove so I can bake my cakes. Greatest service and friendly.
Charleston Appliance was readily available and able to attend to my call quickly. Chris understood the nuances of dealing with a tenant occupied property and was communicative throughout the process. Most importantly, Charleston Appliance was honest about the issue (or, in this case, the lack thereof) and did not…
Great customer service. Went above & beyond getting our stove to work. Would definitely use again!
Very helpful and made sure to walk me through what he was doing so I understood and could troubleshoot in the future. Would highly recommend!
Our stove went out ,Joe replace the outlet and cord everything was working again,thanks for the excellence service,I recommend Charleston Appliance any day.
Very friendly and helpful.
Great communication and rapport. Came within 24 hours, Explained the issue and the solution. I’m keeping his card on hand for future needs.
Chris was very personable. He had to secure a new heating element for the stove and was able to get it replaced quickly. He was careful to be neat and efficient with the replacement and made sure everything was working properly before he left. It was a nice experience working with him.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 51 | $196–$536 |
| Washer/dryer repair | 37 | $225–$377 |
| Dryer repair | 34 | $146–$334 |
| Washing machine repair | 28 | $132–$365 |
| Refrigerator repair | 25 | $209–$379 |
| Dishwasher repair | 20 | $153–$340 |
| Stove, cooktop & oven repair | 13 | $275–$705 |
| Oven repair | 9 | $221–$506 |
