How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%56+13.6Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty73−2.7Momentum penalty84−1.6Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORECharleston Appliances and Repairs
Summerville, SC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.8★ from 652 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Charleston Appliances and Repairs for 8 kinds of job.
Charleston Appliances and Repairs for washer/dryer repair
Clear ✕All 37 Google reviews tagged “Washer/dryer repair” · showing 20
Chris was fast and on point when repairing our washer. Appreciate your work!
He was very nice and did good job Thank you Chris
Highly Recommended! Super Helpful!! I was suggested to try something myself before they came out - my dryer was not drying properly. I did as suggested - I touched base with them, they suggested somewhere else to also be sure was clean. I am So Excited- my dryer is Fixed - it was clogged on the inside - and I did…
Mr. Chris is a very cool guy, and he did a swell job. My only regret is that I didn't have a can of Coke to give him.
Chris is wonderful!
Chris was amazing! He showed up on time and was efficient and his services were well-priced. Super nice and professional guy and we’re so happy to have our washer and dryer back up and running. Will definitely be saving his number for any future repairs!
Great Service! Mr. Collins was professional and knowledgeable! I will use him again.
Great experience all around- easy to communicate with and Chris was able to fit me in same day. Great knowledge advice and customer service and even walked me through the repair so I know the problem and how to fix/prevent it. Would definitely use again and recommend.
Chris and his associates went above and beyond to fix our washing machine. They stayed well past business hours diagnosing, and then repairing, a unique issue with our appliance--and they did so while working pleasantly and efficiently throughout the entire process. We would recommend them wholeheartedly to anyone…
Very prompt and professional. Our 15 year old Kenmore washer will get some more years.
Chris came promptly and diagnosed the problem. He made a minor adjustment and some useful suggestions. It was a very positive experience. I will definitely call Charleston Appliance Repair and be glad to work withChris again
I had a great experience working with Chris! I called and thought that I would need to wait a few days to have somebody come take a look at my dryer, but they ended up contacting me that same day and sent Chris out! He was able to get to the root cause and fix it that day, addressing something that was done…
Chris was responsive and able to come out to the house to look at the broken washer quickly. Great experience!
Chris showed on time, offered fair rates and tons of advice and answered all questions. Would definitely recommend and would use again, though I don't think we'll need dryer serviced again :)
He came and re-installed my washer and dryer after I had foundation repairs completed. He worked quickly and got the job done.
Called another company and they never called back. Call Charleston Appliances and Repair and they came next day and got me running. Saved hundreds on my washing machine. Thank you.
Chris was in and out in 20 minutes. Turned out to be something really simple. He walked me through the process and was both friendly and professional. Wouldn't hesitate to call back!
Mr. Chris was friendly and set about the repair. He did a good job. It is so nice to have our dryer repaired and working again. Not sure what the pricing policy is, but felt a bit unsure where the increases were arrived at . Would use again, a little more information about pricing would help.
Charleston Appliances and Repair was efficient and professional! Will absolutely use them again!
Chris was friendly, professional and prompt. He communicated clearly and concisely throughout the whole process. From initial call and text for service, during the repairs, which he broke down step by step as he was working through them, to helpfully checking back after the repairs were complete to be sure things…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 51 | $196–$536 |
| Washer/dryer repair | 37 | $225–$377 |
| Dryer repair | 34 | $146–$334 |
| Washing machine repair | 28 | $132–$365 |
| Refrigerator repair | 25 | $209–$379 |
| Dishwasher repair | 20 | $153–$340 |
| Stove, cooktop & oven repair | 13 | $275–$705 |
| Oven repair | 9 | $221–$506 |
