How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECharlotte Plumbing
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,548 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Charlotte Plumbing for 8 kinds of job.
Charlotte Plumbing for drain cleaning
Clear ✕All 55 Google reviews tagged “Drain cleaning” · showing 40
Having your water heater go out it’s super stressful, especially when you have a big family. Ours went out Friday night and I was able to reach out to this company and have someone contact me the next day. We scheduled service and on Monday at 10 he was here and by 1:30 he was gone. Alex did fast service was very…
Alex was awesome! We had a leak on the floor board of our guest bathroom and could not locate the source. We stopped using the bathroom all together and still had water on the floor. We finally called someone and wish we would have done it sooner. Alex came in like a super hero and saved the day. Just in time for…
My sink and my garbage disposal were backed up to the point where a regular snake couldn’t take care of it. Stephan arrived promptly and quickly fixed the problem very quickly with no mess for me to clean up afterwards. He patiently answered all of my questions and explained to me what probably happened. I could…
Logan did a great job tonight fixing our sewage backup! Wonderful service and definitely recommend!
Logan came out last minute to fix a sewer backup. He was friendly, hard working, and able to answer all of my questions. Definitely grateful he was the one to show up for me.
Josh was absolutely amazing. Extremely professional, friendly, asked knowledgeable!! I'd, also, like to mention Christina! Both were absolutely phenomenal!!
Fantastic service! Quick response, great communication, and exceptional workmanship. You can tell they really care about their customers and take pride in what they do. I wouldn’t hesitate to call Stephan again—absolutely five stars!
Excellent service from start to finish! Stephan was friendly, respectful, and clearly experienced. He went above and beyond to make sure everything was working perfectly before leaving. It’s hard to find dependable service like this—highly recommended!
Stephan (“Skittles”) came out day of and fixed my problem immediately. Very grateful for his help!!
Stephan was great! Very courteous. He listened to what my complaint and resolved my issue in no time! He was very quick and efficient. I definitely will request to use his service again.
Stephan was very professional and timely making a repair to our clogged sink. We appreciate the professionalism, timeliness, and personal touch.
Logan arrived on time and quickly resolved our drainage issue! He was polite and courteous and did not leave a mess. He was extremely knowledgeable and I would recommend him to anyone who needs plumbing assistance in this area
We have been lucky enough to have Stephan come to our house twice due to some plumbing surprises and each time he has been great to work with! Friendly, quick, and clean, which is all you can hope for in the plumbing world. Thank you for helping us out!
Josh was super helpful with a last minute job, very informative and made light of the situation (sorry big dawg)
I'm new to Charlotte so when I needed a plumber, my contractor arranged for Charlotte Plumbing to solve my issue. They responded within 24 hours. Mike, my technician was knowledgeable, courteous and speedy. Problem solved. Thanks Mike! 5 stars!
Richard was awesome! Got our slow running bathtub drain draining in no time. Excellent service.
Charlotte plumbing is an amazing company! I called regarding a clogged drain and they had someone here the next day which was great. Stephan arrived and was incredible. He was professional, was open and honest about pricing, he explained everything he was doing and what needed done to fix the problem. He was very…
Perfect Cleaner Greg and Plumber Stephan had awesome customer service. They arrived at my home within minutes and performed a miracle, stopping a major backup that had overflowed into my tub, shower, and sink. Greg thoroughly cleaned the affected area and provided excellent customer service, clearly explaining what…
My maintenance guys came out here and manhandled my pipe on my tub and Richard came out to my home and took care of business with ease I’m so grateful for Richard and his professional service he provided he was precise and thorough I would give Richard 100 stars if I could thanks Richard we need more of you in the plumbing industry
Believe the reviews. Guitar came by to deal with a stubborn kitchen drain clog, and had no problem clearing out up. I had two other highly rated plumbers try the same and failed. Those ended up suggesting expensive methods like hydrojetting. But all that was needed is someone who actually knows. I also liked that…
James from Charlotte Plumbing fixed all of my problems in one visit and he did it right THE FIRST TIME. At first, there was a strange smell in the house. I thought it might’ve been a natural gas leak. I bought a meter on Amazon but it wasn’t detecting any gas. As we all know, buying a product like that on Amazon is…
Josh Josh was a respectable working gentleman. He fixed the bathroom and he had us going in minutes of the repair and we had no bathrooms know nothing but he had it going. Very nice gentleman. He knows his job very well. Would have him here anytime to do a job.
Matt Famularo did an outstanding job. Having had two different plumbing companies attempt to fix the problem and not succeeding, Matt from Charlotte Plumbing quickly diagnosed and fixed the problem. I will be using Charlotte Plumbing for all my future plumbing needs.
Christine was very gracious and professional setting up the appointment utilizing text and phone to keep me abreast of the arrival of the tech as I was in a meeting at work. Once the tech arrived (after message from Christine stating he was 20 minutes away), Josh was professional and quickly assessed the issue and…
Josh came out and assessed the issue in minutes where others had been out and only put a bandaid “fix” on it. I am extremely satisfied with this service and am glad to have our issues fixed in almost no time. Thanks again Josh with Charlotte Plumbing!
Charlotte Plumbing is my go-to for for plumbing issues. I called and they were able to come out the same day! Josh was very knowledgeable and personable. The price was fair and my repair was completed quickly. I could not ask for anything more! Thank you Charlotte Plumbing for renewing my trust in plumbers
Christina was quick to respond and set up the appointment professionally with a very reasonable quote. Josh showed up right on time and went the extra mile to ensure that my leak was taken care of. The price was right and the service was top notch. No hidden fees and very reasonable.
Wonderful experience with Charlotte Plumbing! Anytime I have needed their help they are always here to do their job and offer recommendations on ways to improve situations or preventative maintenance to help. Will definitely use them for future plumbing needs!!
Josh was awesome! Very knowledgeable and polite. Would highly recommend him and this company.
Josh was very professional and helpful. Gave us a fair price range and provided quick service. Will call him if we need anything else!
Josh was very professional and personable. He quickly diagnosed the problem and proceed to execute a strategy that was successful in resolving the unclog drain. He also cleaned up behind his work.
RB! It was a pleasure my friend! You do amazing work! Thank you so much!
RB was very professional, friendly and knowledgeable. I would definitely solicit his service and recommend to anyone in need of plumbing issues
Guitar was great and informative - super quick, too!
Josh and Chad were awesome! Very professional with fair pricing.
Would definitely recommend Charlotte Plumbing to anyone who wants fast, friendly and quality service! Josh was very professional, personable and knowledgeable. He explained the whole issue based on his experience and verified with his equipment to ensure that his assumptions were correct. I never felt out of the…
Yesterday we had a backup of sewage in our downstairs shower with a toilet overflowing. My husband spoke with Damian and right away a crew was sent over to solve the issue. Guitar and Prince were wonderful, professional, and even in a torrential rainstorm persisted to find the problem under our crawl space. They…
Prince and Josh were great and incredibly knowledgeable. They didn’t just fix my issues, but walked me through what caused them.
Josh did a great job of fixing the issue quickly an explaining what had caused it. Highly recommend!
Josh and Tiger were great! They were prompt, professional, and fixed our clogged drain. We called the day prior and our issue was resolved within 24 hours. They also gave us tips on how to prevent future clogs. Would recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 90 | $239–$680 |
| Plumbing leak detection | 82 | $205–$630 |
| Plumbing pipe repair | 70 | $353–$1.4k |
| Drain cleaning | 55 | $248–$593 |
| Shower repair | 51 | $209–$613 |
| Plumbing leak repair | 47 | $248–$793 |
| Water heater installation | 46 | $1.2k–$2.5k |
| Faucet repair | 45 | $228–$585 |
