How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECharlotte Plumbing
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,548 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Charlotte Plumbing for 8 kinds of job.
Charlotte Plumbing for faucet repair
Clear ✕All 45 Google reviews tagged “Faucet repair” · showing 20
Alex was great ..He arrived in time.He explained everything that needed to done. He did an excellent job will definitely use him again
20 year old garden tub with Moen faucets, I replaced the hot water cartridge myself - no problem. The cold water faucet fell apart mid-project (old brittle plastic extensions), had an emergency (water spraying on the ceiling). Called them, they came out right away, fixed it, reasonable rate. Highly recommend.
Richard from Charlotte plumbing was great very helpful very courteous, was not bothered by my dog whatsoever just a overall great experience if only there was more people like Richard
Had Alex from Charlotte Pluming come out and fix my leaking kitchen sink, he spent the time to evaluate the problem and ended up replacing the sink faucet with a new one. He also provided insight on another issue that I wanted to address.
I just moved into a new house and realized it had plumbing issues, I called charlotte plumbing and they sent someone out right away the technicians name was ALEX and he was very kind and helpful and fixed everything even things I didn’t know was a problem he was very respectful I would recommend using this company and hope you get ALEX!!
Alex did a great job fixing our kitchen faucet! He was professional, friendly, and made sure everything was working properly before he left. I really appreciate the quick and efficient service. Thank you for your help, Alex.
Richard was a pleasure to work with and kept me informed all the way through the process. My tub faucet had been leaking for weeks and my rental company’s maintenance could not fix it but lo and behold Richard took one look, got his needed materials from his van, and got to work. He took less than a hour and did not…
Alex was fantastic! We had two issues in our showers that he diagnosed and fixed in record time. He was friendly, knowledgeable and skilled.
Alex repaired the faucet quick and in working time.
Such a wonderful experience! Alex was kind and professional. He was able to fix my sink leak quickly and without having to replace the faucet itself. He explained the issue to me as well and showed me what he had fixed. I hope I dont have another plumbing issue, but if I do, I would be more than happy to have Alex be the one to complete the job!
Alex was great. Quick, prompt, and professional
I'm so pleased with this company. They replaced an old worn out faucet with a new beautiful one. The work was done in a very short amount of time by a very professional, kind and polite repair man. The contact from the team to set an appointment was very quick. And the time between scheduling and the actual one…
Alex was absolutely incredible! He quickly resolved our leaky kitchen faucet but uncovered a bigger problem because of his knowledge in this field that we would not have known about otherwise. He was super respectful of our house and super polite! If I ever have any other issues I’ll be sure to call Charlotte Plumbing again!
Charlotte Plumbing is a fantastic business. Their technician Alex arrived this morning to take care of the water supply issue to my refrigerator. He was very courteous and knowledgeable. He discovered that the original piping was disconnected. He ran a new water line to my refrigerator and now it produces water and…
Charlotte Plumbing is very quick in response time, professional to communicate, and fixed my bathroom faucet by installing new cartridge. Thank you! Alex (Ukrainian) my technician and great plumber!
Stephen came by to check a water leak and pressure issues and resolved them quickly while also educating me on some things I didn’t know about our home.
Shout out to Matt from Charlotte Plumbing!!! Top tier professionalism & customer service still exist! He was Punctual! Greeted with a smile. He patiently listened to our concerns even though he had a work order. He was in and out like Family, good vibes. Great service w/ honesty is PRICELESS these days. Thanks
We’ve had Matt come over twice and both experiences have been exceptional. We had a shower leak and our kitchen faucet break. Both times we called at night and then the next morning he was here! Not only does he do a great job but he is so good with our kids who are interested in everything he’s doing. He even let…
Richard from Charlotte Plumbing was great. He was on time and super efficient. He fixed the problem we were having with our kitchen sink in under 20 minutes, and was able to explain why it was happening. Richard was also able to resolve a separate dish washer issue in the process. Hoping we don't have another issue…
great service !!! Matt was wonderful.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 90 | $239–$680 |
| Plumbing leak detection | 82 | $205–$630 |
| Plumbing pipe repair | 70 | $353–$1.4k |
| Drain cleaning | 55 | $248–$593 |
| Shower repair | 51 | $209–$613 |
| Plumbing leak repair | 47 | $248–$793 |
| Water heater installation | 46 | $1.2k–$2.5k |
| Faucet repair | 45 | $228–$585 |
