How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECharlotte Plumbing
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,548 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Charlotte Plumbing for 8 kinds of job.
Charlotte Plumbing for faucet repair
Clear ✕All 45 Google reviews tagged “Faucet repair”
Alex was great ..He arrived in time.He explained everything that needed to done. He did an excellent job will definitely use him again
20 year old garden tub with Moen faucets, I replaced the hot water cartridge myself - no problem. The cold water faucet fell apart mid-project (old brittle plastic extensions), had an emergency (water spraying on the ceiling). Called them, they came out right away, fixed it, reasonable rate. Highly recommend.
Richard from Charlotte plumbing was great very helpful very courteous, was not bothered by my dog whatsoever just a overall great experience if only there was more people like Richard
Had Alex from Charlotte Pluming come out and fix my leaking kitchen sink, he spent the time to evaluate the problem and ended up replacing the sink faucet with a new one. He also provided insight on another issue that I wanted to address.
I just moved into a new house and realized it had plumbing issues, I called charlotte plumbing and they sent someone out right away the technicians name was ALEX and he was very kind and helpful and fixed everything even things I didn’t know was a problem he was very respectful I would recommend using this company and hope you get ALEX!!
Alex did a great job fixing our kitchen faucet! He was professional, friendly, and made sure everything was working properly before he left. I really appreciate the quick and efficient service. Thank you for your help, Alex.
Richard was a pleasure to work with and kept me informed all the way through the process. My tub faucet had been leaking for weeks and my rental company’s maintenance could not fix it but lo and behold Richard took one look, got his needed materials from his van, and got to work. He took less than a hour and did not…
Alex was fantastic! We had two issues in our showers that he diagnosed and fixed in record time. He was friendly, knowledgeable and skilled.
Alex repaired the faucet quick and in working time.
Such a wonderful experience! Alex was kind and professional. He was able to fix my sink leak quickly and without having to replace the faucet itself. He explained the issue to me as well and showed me what he had fixed. I hope I dont have another plumbing issue, but if I do, I would be more than happy to have Alex be the one to complete the job!
Alex was great. Quick, prompt, and professional
I'm so pleased with this company. They replaced an old worn out faucet with a new beautiful one. The work was done in a very short amount of time by a very professional, kind and polite repair man. The contact from the team to set an appointment was very quick. And the time between scheduling and the actual one…
Alex was absolutely incredible! He quickly resolved our leaky kitchen faucet but uncovered a bigger problem because of his knowledge in this field that we would not have known about otherwise. He was super respectful of our house and super polite! If I ever have any other issues I’ll be sure to call Charlotte Plumbing again!
Charlotte Plumbing is a fantastic business. Their technician Alex arrived this morning to take care of the water supply issue to my refrigerator. He was very courteous and knowledgeable. He discovered that the original piping was disconnected. He ran a new water line to my refrigerator and now it produces water and…
Charlotte Plumbing is very quick in response time, professional to communicate, and fixed my bathroom faucet by installing new cartridge. Thank you! Alex (Ukrainian) my technician and great plumber!
Stephen came by to check a water leak and pressure issues and resolved them quickly while also educating me on some things I didn’t know about our home.
Shout out to Matt from Charlotte Plumbing!!! Top tier professionalism & customer service still exist! He was Punctual! Greeted with a smile. He patiently listened to our concerns even though he had a work order. He was in and out like Family, good vibes. Great service w/ honesty is PRICELESS these days. Thanks
We’ve had Matt come over twice and both experiences have been exceptional. We had a shower leak and our kitchen faucet break. Both times we called at night and then the next morning he was here! Not only does he do a great job but he is so good with our kids who are interested in everything he’s doing. He even let…
Richard from Charlotte Plumbing was great. He was on time and super efficient. He fixed the problem we were having with our kitchen sink in under 20 minutes, and was able to explain why it was happening. Richard was also able to resolve a separate dish washer issue in the process. Hoping we don't have another issue…
great service !!! Matt was wonderful.
Matt Famularo did an outstanding job. Having had two different plumbing companies attempt to fix the problem and not succeeding, Matt from Charlotte Plumbing quickly diagnosed and fixed the problem. I will be using Charlotte Plumbing for all my future plumbing needs.
Josh came out and assessed the issue in minutes where others had been out and only put a bandaid “fix” on it. I am extremely satisfied with this service and am glad to have our issues fixed in almost no time. Thanks again Josh with Charlotte Plumbing!
My technician Jon was great. He arrived on time, got the job done, and also is a very genuine guy. Represented the company very well!
Richard was awesome! Very friendly and knowledgeable! He had our two outdoor faucets fixed in no time.
Josh, provided details as per my questions and did an awesome job repairing all that was needed! Recommend this professional employee from Charlotte Plumbing company to anyone in need! 5 Stars!
Josh has been excellent. He was knowledgeable, friendly and efficient. I would definitely highly recommend him
Our technician, Matt, showed up on time and was met at the door by our dog and 3year old. He was very friendly with both in addition to getting the job done. I will recommend Charlotte Plumbing to my Real Estate clients and personal acquaintances.
Richard did an incredible job came in and fixed my sink that I’ve had major problems with… thanks again Richard!
RB got here on time. Was here maybe 5 minutes fixing a sink problem. Friendly, fast worker.
RB is good i like it is on time i like the works they did good person
James was awesome! On time (actually early) and was able to immediately identify the root cause of the issue, fix the issue, as well as show me how to avoid similar issues in the future. I would highly recommend Charlotte Plumbing.
RB! It was a pleasure my friend! You do amazing work! Thank you so much!
RB came within a matter of minutes after our phone call very friendly and nice man was in and out of the house quickly job was done amazingly will definitely ask for him if we ever have any issues again
James fixed our sink and replaced our garbage disposal. He was very friendly and professional, and fixed it quickly. He knows his stuff and was comfortable and easy going to have in our home. Thanks James for helping us out!!! We will definitely be using this business again and recommend James for anyone having problems with plumbing!
⭐️⭐️⭐️⭐️⭐️Josh did an amazing job repairing my faucet! He was very responsive and knowledgeable. Thank you for your service in the Metro area.
Josh, Damion and Christina were all great. They provided great service and they were extremely professional.
Josh was incredible to work with and was able to diagnose and repair our issues in a timely manner. I would use Charlotte Plumbing again and highly recommend them!
Josh with Charlotte Plumbing was fantastic!!! Very professional and fixed my faucet problem promptly!!! Definitely will use this company again and will request Josh.
Our sink was backed up. Josh did an amazing job getting it fixed! He was polite, respectful, explained everything to me in terms I could understand, and quickly diagnosed and repaired the problem. Would definitely use him again!
Great experience and highly recommend. Called Charlotte Plumbing for an issue that came up with my shower fixture overnight. After a few questions, was quoted a price and offered same day service. Matt arrived on time and quickly diagnosed and confirmed the same issue I discussed with the scheduler. The work was…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 90 | $239–$680 |
| Plumbing leak detection | 82 | $205–$630 |
| Plumbing pipe repair | 70 | $353–$1.4k |
| Drain cleaning | 55 | $248–$593 |
| Shower repair | 51 | $209–$613 |
| Plumbing leak repair | 47 | $248–$793 |
| Water heater installation | 46 | $1.2k–$2.5k |
| Faucet repair | 45 | $228–$585 |
