How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECharlotte Plumbing
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,548 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Charlotte Plumbing for 8 kinds of job.
Charlotte Plumbing for outdoor plumbing system repair
Clear ✕All 30 Google reviews tagged “Outdoor plumbing system repair”
Alec was great!! So friendly and very quick but very thorough with his work!! Definitely recommend if you have plumbing issues!! Thanks again Alex!!
Alex came out to fix a leak that was cause by a root in the front yard. He was very polite and did the job in a timely manner.
Alex was incredible, thanks! Quick and professional, great job on both sink leak/ faucet replacement and house main water pressure valve replacement! God bless!
Alex was great. Very professional and resolved the issue quickly.
LOGAN was amazing and fixed a problem that no one else would/could. Great job!
Alex stopped by the house yesterday to replace to outside hose spigots and did a great job. Two new ones in just over an hour. They’re installed great and work perfectly. Alex cleaned up after himself and let my 5 year old watch over his shoulder. Alex and Charlotte Plumbing are on the list of reliable contractors now.
Logan came out to fix an outdoor sewage blockage. He was very professional, knowledgeable, and skilled. The outdoor sewer clean out access was buried under decorative rocks and landscaping at an unknown location. Logan was persistent in his efforts to locate the access point, removing rocks and digging. Ultimately…
Matt was awesome. He came to fix our plumbing and did an awesome job. We are so thankful and will use him again!
Stephan came out today to diagnose water seeping up in a spot in my back yard, which likely meant a leak or broken pipe underground. He was able to quickly assess the situation and provided the best and worst case scenarios. Luckily, it only turned out to be an issue with the connector between two pipes, so he was…
Logan did a repair for my daughter and me today. He was a friendly guy and made sure the problem was fixed. He was also very respectful of our property. I highly recommend his service.
Logan was very kind, patient, and persistent. The job didn’t seem to be an easy fix, but he came prepared to get it done with no complaints. He was very realistic and did not make any promises. But did all he could to get the issue fixed. I am grateful that he was assigned to my home. Thank you so very much, Logan!
Steven arrived earlier than expected and got right to work. He able to ascertain the problem and complete the work efficiently. He was professional and friendly while working. I highly recommend Steven and Charlotte Plumbing!!
Steven with Charlotte Plumbing came earlier than expected to repair and outside plumbing issue at my home. He quickly ascertained the problem and went to work. He was pleasant and efficient and shared the process of repair with me. The problem was rectified quickly. I highly recommend Steven and Charlotte Plumbing.
Stephan was great! Prompt and communicative and handled a big and complicated job with care and consideration. Would recommend him and Charlotte Plumbing anytime.
Josh was super helpful with a last minute job, very informative and made light of the situation (sorry big dawg)
Stephan took care of our problem promptly, professionally, and with great customer service! Thank you!
Richard’s Plumbing service is sociable & reliable. Id recommend this man
Richard was so kind and speedy. He answered all my questions about the winter storm while providing top quality service. Highly recommend.
We were having trouble with our water pressure. They came out fast. Great communication. Within 2 hours it was all fixed and we now have amazing water pressure and a new kitchen faucet! They are life savers! I will recommend them to anyone!
James from Charlotte Plumbing fixed all of my problems in one visit and he did it right THE FIRST TIME. At first, there was a strange smell in the house. I thought it might’ve been a natural gas leak. I bought a meter on Amazon but it wasn’t detecting any gas. As we all know, buying a product like that on Amazon is…
I am very grateful for how helpful Matt F. was with our plumbing issues. He was very transparent with great knowledge & customer service. He went above & beyond to help with our issues. He made sure our issues were resolved before leaving. I truly appreciate him for addressing our issues and how fast and knowledgeable he was.
I highly recommend Charlotte Plumbing. Guitar and Stephan both worked to uncover the issue and repair it. Stephan was diligent while working in the pouring down rain. This will definitely be our go to company for future plumbing needs.
Josh Josh was a respectable working gentleman. He fixed the bathroom and he had us going in minutes of the repair and we had no bathrooms know nothing but he had it going. Very nice gentleman. He knows his job very well. Would have him here anytime to do a job.
Stephan is awesome. He is very professional with good people skills. He knew how to take care of the problem. I recommend Stephan for any emergency or normal plumbing service. Nice job Stephan!!
Josh came out and assessed the issue in minutes where others had been out and only put a bandaid “fix” on it. I am extremely satisfied with this service and am glad to have our issues fixed in almost no time. Thanks again Josh with Charlotte Plumbing!
For 5 years we’ve been suffering with this low water pressure issue…constantly getting brushed off by others. Thanks to Josh I can finally enjoy a great shower at home…even while the washing machine is going! Thank you!!!
Very professional and thorough. Brandon did a great job at our house today installing a new inground water line in the front yard. Damion was fair with the pricing and got us scheduled in a timely manner to fix this water leak.
My guy RB was really quick, professional and polite.
RB was GREAT!!! He was super professional and he came out after us not having hot water for 3 days- even though he was off today he agreed to come and help us. Our old water heating unit was old and not able to be repaired and he grabbed us a beautiful new unit and replaced it for us. We are SO HAPPY to have hot…
The very professional technician arrived on time, explained what he would do in detail, was respectful of my property, very thorough job, immaculate clean up!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 90 | $239–$680 |
| Plumbing leak detection | 82 | $205–$630 |
| Plumbing pipe repair | 70 | $353–$1.4k |
| Drain cleaning | 55 | $248–$593 |
| Shower repair | 51 | $209–$613 |
| Plumbing leak repair | 47 | $248–$793 |
| Water heater installation | 46 | $1.2k–$2.5k |
| Faucet repair | 45 | $228–$585 |
