How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECharlotte Plumbing
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,548 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Charlotte Plumbing for 8 kinds of job.
Charlotte Plumbing for plumbing leak detection
Clear ✕All 82 Google reviews tagged “Plumbing leak detection” · showing 40
Very pleased with technician Guitar's work and communication. He was not ignored with my questions and provided proof for work performed and additional work needed in the future.
Having your water heater go out it’s super stressful, especially when you have a big family. Ours went out Friday night and I was able to reach out to this company and have someone contact me the next day. We scheduled service and on Monday at 10 he was here and by 1:30 he was gone. Alex did fast service was very…
Alex was very nice and hard working! He found and repaired a difficult leak that has been driving us crazy! I would definitely have him come back for any future work.
Richard from Charlotte plumbing was great very helpful very courteous, was not bothered by my dog whatsoever just a overall great experience if only there was more people like Richard
I just moved into a new house and realized it had plumbing issues, I called charlotte plumbing and they sent someone out right away the technicians name was ALEX and he was very kind and helpful and fixed everything even things I didn’t know was a problem he was very respectful I would recommend using this company and hope you get ALEX!!
Alex is fantastic! He is kind, responded quickly, identified the leak and fixed it in no time. I would hire him again.
Alex came on time, he was professional solved the leak and kept everything clean. I would recommend him on a heartbeat if ever needed a plumbing job done!
Alex did a great job at finding a leak in my attic that I’ve been dealing with for months without resolution. He had a great eye for detail and quickly identified the problem.
Richard ..was very knowledgeable on my plumbing issues.. explained and walked me through the process..I had questions..he had answers!!!! Loveable..and genuine person!!! One of a kind man!!!! He did an awesome job ..in no time my issue was fixed ...others told me it was a 2 day job !!! Kuddos to Mr . Richard from Charlotte plumbing!!!!
Alex was awesome! We had a leak on the floor board of our guest bathroom and could not locate the source. We stopped using the bathroom all together and still had water on the floor. We finally called someone and wish we would have done it sooner. Alex came in like a super hero and saved the day. Just in time for…
Alex did an excellent job on our plumbing repairs. He was professional, punctual, knowledgeable, and took the time to explain everything clearly. The work was completed efficiently and with great attention to detail. I highly recommend Alex!!!
Alex was great, repaired leak in minutes super professional
Alex was kind enough to wait 10 minutes until we arrived home & was extremely professional. He talked me through what he found and his plans to fix the issues as well as how to best follow up with the crew coming to replace drywall. 10/10 excellent service
Alex was great. Fixed my leak in record time. Very pleasant and efficient!
Alex did a great job getting to the problem and fixing it for us. Didn’t take to long at all thank you
Alex crushed it! Showed me that I am definitely not a plumber and should leave it to the pros from now on! Quick efficient and friendly!
Alex was amazing. Explained everything thoroughly and worked very quickly.
Stephan was amazing! He was extremely informative and professional. Quickly took care of the problem that had been plaguing us for over a week. The fist technician we had out here didn’t know what the problem was and left without an answer. Stephan was sent out and knew exactly what to do. We couldn’t be more thankful!
It’s never for a good reason to need a plumber-but thankfully Stephan came to my aid! He was acknowledgeable, quick and had a sense of humor that put me at ease. You can tell he enjoys his job which made this experience much easier. Thanks Stephan!
Alex came and double checked on my leaking pipe from my kids room. He did a GREAT job and was very polite! His one of the best I’ve had this far!
LOGAN was amazing and fixed a problem that no one else would/could. Great job!
Alex was absolutely incredible! He quickly resolved our leaky kitchen faucet but uncovered a bigger problem because of his knowledge in this field that we would not have known about otherwise. He was super respectful of our house and super polite! If I ever have any other issues I’ll be sure to call Charlotte Plumbing again!
ALEX was wonderful. He got down to the bottom of the issue and fixed it promptly.
Matt was great and explained everything that we needed to do going forward. Very nice and friendly service.
I originally wrote a good review but apparently my water is still leaking under my sink and I just realized. So it was not fixed correctly
Stephan was great! Quickly diagnosed the issue and fixed it within minutes! Truly a pro at his profession!
My faucet was leaking on my old clawfoot tub and Stephan was able to diagnose the issue immediately. He told me where to buy the replacement stem and walked me through how to replace it. I highly recommend Charlotte Plumbing and Stephan is the man!
Matt was very fast and efficient. Took him less than 20 minutes. He was also very kind and considerate. We loved working with him.
Stephen with the big mustache was amazing!!! Not only was he easy to talk to about the problem he was able to show me where the problem was and fix it on the spot!! Thanks for being super awesome and helping out!!!
Mike came by and helped with a leak in our ceiling. Was on time and very nice. He was able to find the source of the leak and the issue. He also was super respectful with taking his shoes off in the house which goes a long way with the wife hah Would absolutely recommend.
Stephan came out today to diagnose water seeping up in a spot in my back yard, which likely meant a leak or broken pipe underground. He was able to quickly assess the situation and provided the best and worst case scenarios. Luckily, it only turned out to be an issue with the connector between two pipes, so he was…
Logan was very kind, patient, and persistent. The job didn’t seem to be an easy fix, but he came prepared to get it done with no complaints. He was very realistic and did not make any promises. But did all he could to get the issue fixed. I am grateful that he was assigned to my home. Thank you so very much, Logan!
I wanted to say Logan was awesome and thanks for taking your time to fix our problem in our home. I would recommend him to anyone that needs his services
Jon came this morning inspected the water heater and knew initially what the problem was and where the problem was. Make me aware of how long it would take them and what to expect overall I appreciate this type of proactive approach and service. Definitenly 5 stars
Stephan was such a major help after being sent out multiple people for my floors starting to flood (reason unknown at the time) because of a pipe in the bathroom behind the wall. He got the job done in a timely fashion and was very knowledgeable. He got straight to the root of the problem was no guest work at all.…
Stephen came by to check a water leak and pressure issues and resolved them quickly while also educating me on some things I didn’t know about our home.
Richard was at my house today he was very nice and professional, he answered all my questions and did a really good job!!!
Stephan was great! Prompt and communicative and handled a big and complicated job with care and consideration. Would recommend him and Charlotte Plumbing anytime.
Logan was awesome! Fixed my leaking sink in no time! Thanks so much
Perfect Cleaner Greg and Plumber Stephan had awesome customer service. They arrived at my home within minutes and performed a miracle, stopping a major backup that had overflowed into my tub, shower, and sink. Greg thoroughly cleaned the affected area and provided excellent customer service, clearly explaining what…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 90 | $239–$680 |
| Plumbing leak detection | 82 | $205–$630 |
| Plumbing pipe repair | 70 | $353–$1.4k |
| Drain cleaning | 55 | $248–$593 |
| Shower repair | 51 | $209–$613 |
| Plumbing leak repair | 47 | $248–$793 |
| Water heater installation | 46 | $1.2k–$2.5k |
| Faucet repair | 45 | $228–$585 |
