How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECharlotte Plumbing
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,548 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Charlotte Plumbing for 8 kinds of job.
Charlotte Plumbing for plumbing leak detection
Clear ✕All 82 Google reviews tagged “Plumbing leak detection”
Very pleased with technician Guitar's work and communication. He was not ignored with my questions and provided proof for work performed and additional work needed in the future.
Having your water heater go out it’s super stressful, especially when you have a big family. Ours went out Friday night and I was able to reach out to this company and have someone contact me the next day. We scheduled service and on Monday at 10 he was here and by 1:30 he was gone. Alex did fast service was very…
Alex was very nice and hard working! He found and repaired a difficult leak that has been driving us crazy! I would definitely have him come back for any future work.
Richard from Charlotte plumbing was great very helpful very courteous, was not bothered by my dog whatsoever just a overall great experience if only there was more people like Richard
I just moved into a new house and realized it had plumbing issues, I called charlotte plumbing and they sent someone out right away the technicians name was ALEX and he was very kind and helpful and fixed everything even things I didn’t know was a problem he was very respectful I would recommend using this company and hope you get ALEX!!
Alex is fantastic! He is kind, responded quickly, identified the leak and fixed it in no time. I would hire him again.
Alex came on time, he was professional solved the leak and kept everything clean. I would recommend him on a heartbeat if ever needed a plumbing job done!
Alex did a great job at finding a leak in my attic that I’ve been dealing with for months without resolution. He had a great eye for detail and quickly identified the problem.
Richard ..was very knowledgeable on my plumbing issues.. explained and walked me through the process..I had questions..he had answers!!!! Loveable..and genuine person!!! One of a kind man!!!! He did an awesome job ..in no time my issue was fixed ...others told me it was a 2 day job !!! Kuddos to Mr . Richard from Charlotte plumbing!!!!
Alex was awesome! We had a leak on the floor board of our guest bathroom and could not locate the source. We stopped using the bathroom all together and still had water on the floor. We finally called someone and wish we would have done it sooner. Alex came in like a super hero and saved the day. Just in time for…
Alex did an excellent job on our plumbing repairs. He was professional, punctual, knowledgeable, and took the time to explain everything clearly. The work was completed efficiently and with great attention to detail. I highly recommend Alex!!!
Alex was great, repaired leak in minutes super professional
Alex was kind enough to wait 10 minutes until we arrived home & was extremely professional. He talked me through what he found and his plans to fix the issues as well as how to best follow up with the crew coming to replace drywall. 10/10 excellent service
Alex was great. Fixed my leak in record time. Very pleasant and efficient!
Alex did a great job getting to the problem and fixing it for us. Didn’t take to long at all thank you
Alex crushed it! Showed me that I am definitely not a plumber and should leave it to the pros from now on! Quick efficient and friendly!
Alex was amazing. Explained everything thoroughly and worked very quickly.
Stephan was amazing! He was extremely informative and professional. Quickly took care of the problem that had been plaguing us for over a week. The fist technician we had out here didn’t know what the problem was and left without an answer. Stephan was sent out and knew exactly what to do. We couldn’t be more thankful!
It’s never for a good reason to need a plumber-but thankfully Stephan came to my aid! He was acknowledgeable, quick and had a sense of humor that put me at ease. You can tell he enjoys his job which made this experience much easier. Thanks Stephan!
Alex came and double checked on my leaking pipe from my kids room. He did a GREAT job and was very polite! His one of the best I’ve had this far!
LOGAN was amazing and fixed a problem that no one else would/could. Great job!
Alex was absolutely incredible! He quickly resolved our leaky kitchen faucet but uncovered a bigger problem because of his knowledge in this field that we would not have known about otherwise. He was super respectful of our house and super polite! If I ever have any other issues I’ll be sure to call Charlotte Plumbing again!
ALEX was wonderful. He got down to the bottom of the issue and fixed it promptly.
Matt was great and explained everything that we needed to do going forward. Very nice and friendly service.
I originally wrote a good review but apparently my water is still leaking under my sink and I just realized. So it was not fixed correctly
Stephan was great! Quickly diagnosed the issue and fixed it within minutes! Truly a pro at his profession!
My faucet was leaking on my old clawfoot tub and Stephan was able to diagnose the issue immediately. He told me where to buy the replacement stem and walked me through how to replace it. I highly recommend Charlotte Plumbing and Stephan is the man!
Matt was very fast and efficient. Took him less than 20 minutes. He was also very kind and considerate. We loved working with him.
Stephen with the big mustache was amazing!!! Not only was he easy to talk to about the problem he was able to show me where the problem was and fix it on the spot!! Thanks for being super awesome and helping out!!!
Mike came by and helped with a leak in our ceiling. Was on time and very nice. He was able to find the source of the leak and the issue. He also was super respectful with taking his shoes off in the house which goes a long way with the wife hah Would absolutely recommend.
Stephan came out today to diagnose water seeping up in a spot in my back yard, which likely meant a leak or broken pipe underground. He was able to quickly assess the situation and provided the best and worst case scenarios. Luckily, it only turned out to be an issue with the connector between two pipes, so he was…
Logan was very kind, patient, and persistent. The job didn’t seem to be an easy fix, but he came prepared to get it done with no complaints. He was very realistic and did not make any promises. But did all he could to get the issue fixed. I am grateful that he was assigned to my home. Thank you so very much, Logan!
I wanted to say Logan was awesome and thanks for taking your time to fix our problem in our home. I would recommend him to anyone that needs his services
Jon came this morning inspected the water heater and knew initially what the problem was and where the problem was. Make me aware of how long it would take them and what to expect overall I appreciate this type of proactive approach and service. Definitenly 5 stars
Stephan was such a major help after being sent out multiple people for my floors starting to flood (reason unknown at the time) because of a pipe in the bathroom behind the wall. He got the job done in a timely fashion and was very knowledgeable. He got straight to the root of the problem was no guest work at all.…
Stephen came by to check a water leak and pressure issues and resolved them quickly while also educating me on some things I didn’t know about our home.
Richard was at my house today he was very nice and professional, he answered all my questions and did a really good job!!!
Stephan was great! Prompt and communicative and handled a big and complicated job with care and consideration. Would recommend him and Charlotte Plumbing anytime.
Logan was awesome! Fixed my leaking sink in no time! Thanks so much
Perfect Cleaner Greg and Plumber Stephan had awesome customer service. They arrived at my home within minutes and performed a miracle, stopping a major backup that had overflowed into my tub, shower, and sink. Greg thoroughly cleaned the affected area and provided excellent customer service, clearly explaining what…
I had a water leak late in the evening, with expected snow to hit the next day. A plumber named Stephen came to my rental house late at night to fix a leak that was flooding my kitchen. Very quick and efficient service. Would 10/10 recommend.
Stephan is the best! He fixed a major toilet plumbing issue for me in a very efficient and fast manner. In about 2 hrs he had diagnosed the toilet drain flange had broken and been disconnected. Repaired and replaced all parts and reinstalled the toilet. Thoroughly checked for any further leaks or potential blockages…
Mr. Richard did an amazing job here at my home. The water heater was very old and then he gave us a new one. Also placed a missing pipe the previous people should’ve done. Without Richard our water would still be flooding our garage. Thank you to Charlotte plumbing especially Mr. Richard. Very professional man and…
Richard came out and fixed the issue that my local maintenance team messed up he handled the job with ease and was very professional about the situation even though he wasn’t the one that caused the problem. Thanks Richard we appreciate you going over and beyond the call of duty.
We went with Richard of Charlotte plumbing to fix a leaking sink. Again, excellent, efficient worker. He quickly identified the problem and fixed it. Professional, friendly and left the area spotless(5 stars for that ALONE:) Would highly recommend for any plumbing issues as he is very knowledgeable in his area of expertise.
Matt. Thank you!!!! I appreciate your kindness to my family, your professionalism, and most important subject matter expertise.
Jon was great. He made sure he checked everything and was able to recognize the problem quickly l. He got the job done. I would definitely recommend him to anyone.
Jon M. Did an excellent job on finding and fixing my leak.
Words cannot express how thankful I am for Richard and Matt. A sewage leak was discovered in our crawl space. Both gentlemen were knowledgeable and professional and completed the necessary repairs in a timely manner. They provided superb customer service and customer care!!!!
James from Charlotte Plumbing fixed all of my problems in one visit and he did it right THE FIRST TIME. At first, there was a strange smell in the house. I thought it might’ve been a natural gas leak. I bought a meter on Amazon but it wasn’t detecting any gas. As we all know, buying a product like that on Amazon is…
I am so excited to write this review. We have tried to get HOT water in our house for several years. We bought a new gas hot water heater over a year ago. Still, the water was just warm. We have paid a few thousand dollars for the water heater and several companies to come out to get HOt water. I found Charlotte…
Matt from Charlotte Plumbing was great. Came out found the leak and repaired it quickly and efficiently . Matt explained everything to us and gave helpful hints to prevent other issues. I would definitely use Charlotte Plumbing again.
What an awesome experience! Not only was Stephan on time, he was attentive, personable and quickly solved the leak issue we were experiencing. He went out of his way to be neat and clean and even took the time to take our cabinet liner outside to shake off debris. This was top notch service and cannot say enough about Stephan’s skill and professionalism!!!
Stephan was great! Went above and beyond to fix our issue and even help us with another issue we had. Super informative and sociable. Appreciate you!
I highly recommend Charlotte Plumbing. Guitar and Stephan both worked to uncover the issue and repair it. Stephan was diligent while working in the pouring down rain. This will definitely be our go to company for future plumbing needs.
Matt was a great help! He was very helpful and knowledgeable about the issue that we had! I am very impressed with how urgent and fast he replaced the toilet in our home! I highly recommend him! Thank you Matt and Happy Holidays!🙂
Christina was quick to respond and set up the appointment professionally with a very reasonable quote. Josh showed up right on time and went the extra mile to ensure that my leak was taken care of. The price was right and the service was top notch. No hidden fees and very reasonable.
Josh, provided details as per my questions and did an awesome job repairing all that was needed! Recommend this professional employee from Charlotte Plumbing company to anyone in need! 5 Stars!
Matt stopped by to assist with locating and resolving an upstairs toilet leak that leaked through to the downstairs ceiling. He was a complete pleasure and a joy to work with. He explained everything that needed to be done and why. He was so personable and knowledgeable and I would definitely recommend and use…
James was awesome! On time (actually early) and was able to immediately identify the root cause of the issue, fix the issue, as well as show me how to avoid similar issues in the future. I would highly recommend Charlotte Plumbing.
RB came to help us in day's notice and was very quick and professional in fixing our issues. I strongly recommend him for your plumbing needs!
My guy RB was really quick, professional and polite.
RB was awesome!!! Very fast knowledgeable and Proffessional. I am extremely grateful
I ended up paying $150.00 less than what another plumbing company charged me. Good work with great prices.
The plumber was very knowledgeable, he showed where the leak was located and finished the job in very good time. After the job he explained the next steps for me to take. Great Job. Thanks JB.
I called for someone to come out to help this Monday 10-11-21 and Tuesday Josh arrived at the time they called and said he would. Josh was knowledgably and very professional. He walked me through everything and explained what caused the issues we were having. He was able to fix it right on the spot for us, told me…
The guys were on time, friendly, knowledgeable, clean and tidy - no residual mess. Great job !
Yesterday we had a backup of sewage in our downstairs shower with a toilet overflowing. My husband spoke with Damian and right away a crew was sent over to solve the issue. Guitar and Prince were wonderful, professional, and even in a torrential rainstorm persisted to find the problem under our crawl space. They…
Repeat customer and our go to plumbers!
Huge shout out to Sevenr and the Charlotte Plumbing team for helping me with my kitchen sink and garbage disposal clog/leak. The previous plumbers never installed the unit properly and cut a lot of corners. That being said, Sevenr was professional and helped explain everything he was doing to fix their mistakes.…
I was incredibly impressed working with Charlotte Plumbing. Having not worked with them before I had no idea what to expect. My first Interaction With Christina to detail problem was professional, and timely. She was quick to get in touch with me; completely understood what I was trying to convey as to what the…
Guitar came out and diagnosed the problem quickly. He was able to fix the problem right away. Would recommend.
I called Charlotte Plumbing not expecting that they could come out today. I was very pleasantly surprised when not only was someone able to come out today, they were also able to fix the leak. Their technician 7R was respectful and courteous. He explained what he was going to do and gave an estimate before…
I had a leak in my front yard, called Charlotte Plumbing, who gave me a quote over the phone, shopped around to several places to compare prices and they were the only ones who would even talk about how much it could cost to repair and gave options with pricing, all the other plumbers wanted to charge $100-$200 just…
Josh came in and found our leak quickly. He worked quickly, discussed what the issue was and repaired right away. Job was done great and he cleaned up afterwards. Would definitely use again if needed!!!!
Probably the BEST plumbers in the Charlotte area. Kind, courteous and fast! I will never use another company again
Charlotte Plumbing always does incredible and professional work! Special shout out to Guitar and Jimmy, who were particularly helpful. We had a clogged drain that led to a pipe bursting and they promptly installed new piping and figured out the other more complex issue that was causing the clogging in the first…
Marty came out to help identify a leak in our bathroom. He was very informative and did a great job making the repair for us!
Marty Keip came and did an excellent job in a professional manner.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 90 | $239–$680 |
| Plumbing leak detection | 82 | $205–$630 |
| Plumbing pipe repair | 70 | $353–$1.4k |
| Drain cleaning | 55 | $248–$593 |
| Shower repair | 51 | $209–$613 |
| Plumbing leak repair | 47 | $248–$793 |
| Water heater installation | 46 | $1.2k–$2.5k |
| Faucet repair | 45 | $228–$585 |
