How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECharlotte Plumbing
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,548 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Charlotte Plumbing for 8 kinds of job.
Charlotte Plumbing for plumbing leak repair
Clear ✕All 47 Google reviews tagged “Plumbing leak repair” · showing 20
Shower was leaking, was worried this would be a big deal. Alex showed up with a great attitude and the skills to match. Shower was fixed in under 20 minutes. Amazing service from Alex!
I just moved into a new house and realized it had plumbing issues, I called charlotte plumbing and they sent someone out right away the technicians name was ALEX and he was very kind and helpful and fixed everything even things I didn’t know was a problem he was very respectful I would recommend using this company and hope you get ALEX!!
Alex is fantastic! He is kind, responded quickly, identified the leak and fixed it in no time. I would hire him again.
Alex did a great job of diagnosis the leak we had in a wall. Previous owner put a screw through a pipe. Minimal hole in the wall, he fixed it very quickly.
Alex was awesome! We had a leak on the floor board of our guest bathroom and could not locate the source. We stopped using the bathroom all together and still had water on the floor. We finally called someone and wish we would have done it sooner. Alex came in like a super hero and saved the day. Just in time for…
Alex was great, repaired leak in minutes super professional
Alex was kind enough to wait 10 minutes until we arrived home & was extremely professional. He talked me through what he found and his plans to fix the issues as well as how to best follow up with the crew coming to replace drywall. 10/10 excellent service
Alex was fast, polite, and respectful. I was able to keep working while he made the necessary repairs to my home. Thanks Alex!
Alex was the best. Friendly, courteous and most of all knowledgeable. He took his time to find out the real issue of what exactly was going on. Once the problem was found, he said, “no problem,” and got right to work. He did a great job! I just wanted to say thank you to Alex and to let you all know that he is an asset to your company.
Alex took care of our major leak very quickly, and was a pleasure to talk with!
Alex did an awesome job. Thorough, clean, polite and respectful
Alex was perfect! He came on time and was in and out in under an hour. We’d been dealing with a leak for months because we were previously told it was the refrigerator. Alex quickly assessed the problem and fixed it right away. He was very kind and professional. Highly recommend!
LOGAN was amazing and fixed a problem that no one else would/could. Great job!
Logan went ABOVE AND BEYOND fixing a faulty pipe very fast
Richard came out to address a leaky shower and returned for the follow-up to install the new part, and the experience was seamless start to finish. He was extremely communicative—giving me a heads-up when he was on his way so I could wrap up work calls—and took the time to clearly explain what the issue was, what…
Matt helped us fix a leak in our toddlers bathroom and was wonderful the entire time, fixed the issue in less than an hour!
Stephen, did a great job explaining what was causing the issue and resolved the issue quickly.
Great company! Great service!! Will tell all friends and family! Thank you!
Stephen with the big mustache was amazing!!! Not only was he easy to talk to about the problem he was able to show me where the problem was and fix it on the spot!! Thanks for being super awesome and helping out!!!
Logan did a repair for my daughter and me today. He was a friendly guy and made sure the problem was fixed. He was also very respectful of our property. I highly recommend his service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 90 | $239–$680 |
| Plumbing leak detection | 82 | $205–$630 |
| Plumbing pipe repair | 70 | $353–$1.4k |
| Drain cleaning | 55 | $248–$593 |
| Shower repair | 51 | $209–$613 |
| Plumbing leak repair | 47 | $248–$793 |
| Water heater installation | 46 | $1.2k–$2.5k |
| Faucet repair | 45 | $228–$585 |
