How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECharlotte Plumbing
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,548 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Charlotte Plumbing for 8 kinds of job.
Charlotte Plumbing for plumbing leak repair
Clear ✕All 47 Google reviews tagged “Plumbing leak repair”
Shower was leaking, was worried this would be a big deal. Alex showed up with a great attitude and the skills to match. Shower was fixed in under 20 minutes. Amazing service from Alex!
I just moved into a new house and realized it had plumbing issues, I called charlotte plumbing and they sent someone out right away the technicians name was ALEX and he was very kind and helpful and fixed everything even things I didn’t know was a problem he was very respectful I would recommend using this company and hope you get ALEX!!
Alex is fantastic! He is kind, responded quickly, identified the leak and fixed it in no time. I would hire him again.
Alex did a great job of diagnosis the leak we had in a wall. Previous owner put a screw through a pipe. Minimal hole in the wall, he fixed it very quickly.
Alex was awesome! We had a leak on the floor board of our guest bathroom and could not locate the source. We stopped using the bathroom all together and still had water on the floor. We finally called someone and wish we would have done it sooner. Alex came in like a super hero and saved the day. Just in time for…
Alex was great, repaired leak in minutes super professional
Alex was kind enough to wait 10 minutes until we arrived home & was extremely professional. He talked me through what he found and his plans to fix the issues as well as how to best follow up with the crew coming to replace drywall. 10/10 excellent service
Alex was fast, polite, and respectful. I was able to keep working while he made the necessary repairs to my home. Thanks Alex!
Alex was the best. Friendly, courteous and most of all knowledgeable. He took his time to find out the real issue of what exactly was going on. Once the problem was found, he said, “no problem,” and got right to work. He did a great job! I just wanted to say thank you to Alex and to let you all know that he is an asset to your company.
Alex took care of our major leak very quickly, and was a pleasure to talk with!
Alex did an awesome job. Thorough, clean, polite and respectful
Alex was perfect! He came on time and was in and out in under an hour. We’d been dealing with a leak for months because we were previously told it was the refrigerator. Alex quickly assessed the problem and fixed it right away. He was very kind and professional. Highly recommend!
LOGAN was amazing and fixed a problem that no one else would/could. Great job!
Logan went ABOVE AND BEYOND fixing a faulty pipe very fast
Richard came out to address a leaky shower and returned for the follow-up to install the new part, and the experience was seamless start to finish. He was extremely communicative—giving me a heads-up when he was on his way so I could wrap up work calls—and took the time to clearly explain what the issue was, what…
Matt helped us fix a leak in our toddlers bathroom and was wonderful the entire time, fixed the issue in less than an hour!
Stephen, did a great job explaining what was causing the issue and resolved the issue quickly.
Great company! Great service!! Will tell all friends and family! Thank you!
Stephen with the big mustache was amazing!!! Not only was he easy to talk to about the problem he was able to show me where the problem was and fix it on the spot!! Thanks for being super awesome and helping out!!!
Logan did a repair for my daughter and me today. He was a friendly guy and made sure the problem was fixed. He was also very respectful of our property. I highly recommend his service.
I wanted to say Logan was awesome and thanks for taking your time to fix our problem in our home. I would recommend him to anyone that needs his services
Stephan was such a major help after being sent out multiple people for my floors starting to flood (reason unknown at the time) because of a pipe in the bathroom behind the wall. He got the job done in a timely fashion and was very knowledgeable. He got straight to the root of the problem was no guest work at all.…
Stephen came by to check a water leak and pressure issues and resolved them quickly while also educating me on some things I didn’t know about our home.
Stephan came to the house and solved our drainage problem that another couldn’t! He was quick and precise and a good man! Thanks Stephan!
Stephan took care of our problem promptly, professionally, and with great customer service! Thank you!
Stephan was a very friendly and did my emergency repair in a very timely manner. Communication from start to finish was great. 10/10 experience.
Perfect Cleaner Greg and Plumber Stephan had awesome customer service. They arrived at my home within minutes and performed a miracle, stopping a major backup that had overflowed into my tub, shower, and sink. Greg thoroughly cleaned the affected area and provided excellent customer service, clearly explaining what…
Stephan is the best! He fixed a major toilet plumbing issue for me in a very efficient and fast manner. In about 2 hrs he had diagnosed the toilet drain flange had broken and been disconnected. Repaired and replaced all parts and reinstalled the toilet. Thoroughly checked for any further leaks or potential blockages…
Richard was great!He was here first thing in the morning ready to get things fixed. Explained everything thoroughly and let me know what repairs were needed. Very happy with the service and repairs.
Mr. Richard did an amazing job here at my home. The water heater was very old and then he gave us a new one. Also placed a missing pipe the previous people should’ve done. Without Richard our water would still be flooding our garage. Thank you to Charlotte plumbing especially Mr. Richard. Very professional man and…
Richard came out and fixed the issue that my local maintenance team messed up he handled the job with ease and was very professional about the situation even though he wasn’t the one that caused the problem. Thanks Richard we appreciate you going over and beyond the call of duty.
Richard was courteous, professional and relaxed. He showed me why my prv failed and talked a little plumbing history. Very nice man and very quick work. Thank you all. He actually helped back in April and was the same as I rememeber.
Jon M. Did an excellent job on finding and fixing my leak.
Matt Faragarmo was excellent and he was very kind and patient with my 2 and 4 year old. He was extremely knowledgeable and provided great recommendations and took the time to explain exactly what was going on. 10/10 highly recommend :)
Matt provided great service and feedback regarding my plumbing and gas leak issues. He was friendly, personable, knowledgeable, and professional. I highly recommend him and this company for your plumbing needs!
Jon Myers was great, quick and friendly. Great experience
James from Charlotte Plumbing fixed all of my problems in one visit and he did it right THE FIRST TIME. At first, there was a strange smell in the house. I thought it might’ve been a natural gas leak. I bought a meter on Amazon but it wasn’t detecting any gas. As we all know, buying a product like that on Amazon is…
Matt came right on time and was very helpful with my hot waterline leak
I am very grateful for how helpful Matt F. was with our plumbing issues. He was very transparent with great knowledge & customer service. He went above & beyond to help with our issues. He made sure our issues were resolved before leaving. I truly appreciate him for addressing our issues and how fast and knowledgeable he was.
Matt from Charlotte Plumbing was great. Came out found the leak and repaired it quickly and efficiently . Matt explained everything to us and gave helpful hints to prevent other issues. I would definitely use Charlotte Plumbing again.
great service !!! Matt was wonderful.
What an awesome experience! Not only was Stephan on time, he was attentive, personable and quickly solved the leak issue we were experiencing. He went out of his way to be neat and clean and even took the time to take our cabinet liner outside to shake off debris. This was top notch service and cannot say enough about Stephan’s skill and professionalism!!!
Steve The Plumber was on time. He delivered a great product quality was in and out within 15 minutes highly satisfied. Thank you so much.
Charlotte Plumbing did a great job renovating our master bathroom 12 years so I called them to get a quote on a new water heater. They could provide a quote over the phone, which was slightly less than other quotes I received so I accepted, and they scheduled the new installation for the next day. James, the…
Josh was respectful, knowledgeable, and fast. He went above and beyond to ensure I would not have additional worries. Will use his services in the future.
josh was on time fix my leak and i was very happy with his work and christina was very good to .
Josh, provided details as per my questions and did an awesome job repairing all that was needed! Recommend this professional employee from Charlotte Plumbing company to anyone in need! 5 Stars!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 90 | $239–$680 |
| Plumbing leak detection | 82 | $205–$630 |
| Plumbing pipe repair | 70 | $353–$1.4k |
| Drain cleaning | 55 | $248–$593 |
| Shower repair | 51 | $209–$613 |
| Plumbing leak repair | 47 | $248–$793 |
| Water heater installation | 46 | $1.2k–$2.5k |
| Faucet repair | 45 | $228–$585 |
