How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECharlotte Plumbing
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,548 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Charlotte Plumbing for 8 kinds of job.
Charlotte Plumbing for shower repair
Clear ✕All 51 Google reviews tagged “Shower repair” · showing 20
Matt did a great job helping! He was able to diagnose the issue and complete what was needed quickly!
Richard from Charlotte plumbing was great very helpful very courteous, was not bothered by my dog whatsoever just a overall great experience if only there was more people like Richard
Shower was leaking, was worried this would be a big deal. Alex showed up with a great attitude and the skills to match. Shower was fixed in under 20 minutes. Amazing service from Alex!
Stephen did an amazing job. He was very efficient, prompt, knowledgeable and kind. We appreciate his hard work.
I just moved into a new house and realized it had plumbing issues, I called charlotte plumbing and they sent someone out right away the technicians name was ALEX and he was very kind and helpful and fixed everything even things I didn’t know was a problem he was very respectful I would recommend using this company and hope you get ALEX!!
Had an issue with the knob in my shower. Alex came and fixed it quickly and was very professional. Definitely appreciate the hard work.
Alex was fantastic! We had two issues in our showers that he diagnosed and fixed in record time. He was friendly, knowledgeable and skilled.
Service is too costly. They charged me more than 200 for parts and labor for 5 minutes work. Part was just 20 dollar on Amazon.
Alex was fabulous, courteous and prompt in fixing the issue. As well, offered to look at an issue with the washer in the laundry room, discovered the problem and offered to remedy the situation immediately. His assistance is greatly appreciated!
I had to come shout out the wonderful plumber technician Alex ! When I showed him the problem he came up with a plan Quick and executed to fix the problem fast and also professional outstanding work Alex !
Charlotte Plumbing is very quick in response time, professional to communicate, and fixed my bathroom faucet by installing new cartridge. Thank you! Alex (Ukrainian) my technician and great plumber!
ALEX was wonderful. He got down to the bottom of the issue and fixed it promptly.
Richard came out to address a leaky shower and returned for the follow-up to install the new part, and the experience was seamless start to finish. He was extremely communicative—giving me a heads-up when he was on his way so I could wrap up work calls—and took the time to clearly explain what the issue was, what…
Matt helped us fix a leak in our toddlers bathroom and was wonderful the entire time, fixed the issue in less than an hour!
Stephan was great! Quickly diagnosed the issue and fixed it within minutes! Truly a pro at his profession!
Very quick transparent and quality work I highly recommend I worked with Matt!
I wanted to say Logan was awesome and thanks for taking your time to fix our problem in our home. I would recommend him to anyone that needs his services
5 Stars for Plumber Stephen - we were stuck without water in the shower, he arrived and fix it in no time . Professional and very efficient- Highly satisfied with his work.
I thank you for Stephen for servicing my bathroom shower! He was very professional & efficient.
Stephan was great! Extremely polite and very skilled at his job, got our shower fixed in no time! Very personable and kind too. Would recommend him to anyone!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 90 | $239–$680 |
| Plumbing leak detection | 82 | $205–$630 |
| Plumbing pipe repair | 70 | $353–$1.4k |
| Drain cleaning | 55 | $248–$593 |
| Shower repair | 51 | $209–$613 |
| Plumbing leak repair | 47 | $248–$793 |
| Water heater installation | 46 | $1.2k–$2.5k |
| Faucet repair | 45 | $228–$585 |
