How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECharlotte Plumbing
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,548 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Charlotte Plumbing for 8 kinds of job.
Charlotte Plumbing for toilet repair
Clear ✕All 90 Google reviews tagged “Toilet repair” · showing 20
Very pleased with technician Guitar's work and communication. He was not ignored with my questions and provided proof for work performed and additional work needed in the future.
Alex came in and quickly finished up my problem suggested what to do and said he will contact the necessary people to fix the problem
Alex came to my home found the issue and fixed in less than 10 in mins. He was friendly, professional and knows his craft. Thanks Alex!
Alex came and was so friendly and helpful! He came in, took a look at the toilet and was able to get everything done in about 15 minutes. I'm so greatful I called Charlotte Plumbing! My wife and I are so grateful that Charlotte Plumbing helped us!
Experienced a very high abnormal water bill and I reached out to Charlotte Plumbing after reading the great reviews and spoke with Damion, he actually called me on labor day right away and I appreciate that. Josh came right out and was super nice and informative about the situation. He quickly diagnosed the…
Alex is amazing. He got here early and quickly got the repair done. He left the work area super clean.
Alex was very professional, quick, and courteous.
Alex did amazing and fast job with my toilet and shower
I recently had to attain plumbing services for a leak in the upstairs restroom. We scheduled service window 10am -12pm on Tuesday,7/21. Alex, our service agent arrived on time. He did an assessment inspection of the areas affected, while gathering what knowledge I had of symptoms I witnessed. He had to go…
Alex was great, repaired leak in minutes super professional
Alex was kind enough to wait 10 minutes until we arrived home & was extremely professional. He talked me through what he found and his plans to fix the issues as well as how to best follow up with the crew coming to replace drywall. 10/10 excellent service
I had a mystery leak in my home that I thought required roofers but turns out I needed a plumber! My home was serviced by Alex and he was amazing! Very professional, identified and explained the problem- then got it fixed with no worries! I truly appreciate the help!! If you are in need of excellent service ask for Alex @ Charlotte Plumbing!!!!
Alex crushed it! Showed me that I am definitely not a plumber and should leave it to the pros from now on! Quick efficient and friendly!
I needed a plumber in my rental house and they were able to get someone out in two hours. They came in and fixed the horrible job done by a handyman. I can't thank them enough for fast, easy, efficient service!
Alex did a wonderful and very fast job, I am very satisfied with his work !
Stephan was amazing! He was extremely informative and professional. Quickly took care of the problem that had been plaguing us for over a week. The fist technician we had out here didn’t know what the problem was and left without an answer. Stephan was sent out and knew exactly what to do. We couldn’t be more thankful!
Alex promptly took care of the problem Was very efficient and knowledgeable Was friendly and professional Would definitely recommend
This was Stephan’s second time at our home for a separate reason but the service was exceptional. We’ve had 2 different plumbing companies come out and he was able to fix their mess up per se within a matter of minutes. You can tell this isn’t just a job for him but it’s his passion and purpose. He didn’t just fix…
Stephan did a great job! He was timely and provided great service.
Great service and conversation with Stephan! He arrived on time and solved my problem rather quickly!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 90 | $239–$680 |
| Plumbing leak detection | 82 | $205–$630 |
| Plumbing pipe repair | 70 | $353–$1.4k |
| Drain cleaning | 55 | $248–$593 |
| Shower repair | 51 | $209–$613 |
| Plumbing leak repair | 47 | $248–$793 |
| Water heater installation | 46 | $1.2k–$2.5k |
| Faucet repair | 45 | $228–$585 |
