How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECharlotte Plumbing
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,548 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Charlotte Plumbing for 8 kinds of job.
Charlotte Plumbing for water heater installation
Clear ✕All 46 Google reviews tagged “Water heater installation” · showing 20
Having your water heater go out it’s super stressful, especially when you have a big family. Ours went out Friday night and I was able to reach out to this company and have someone contact me the next day. We scheduled service and on Monday at 10 he was here and by 1:30 he was gone. Alex did fast service was very…
Alex was PROFESSIONAL,FAST,EFFICIENT,NEAT. YES I WOULD VERY MUCH RECOMMEND!
Richard was a great help and went above and beyond
Alex came out right away and replaced our water heater. Quick and easy process! Highly recommend!
He was excellent very polite and worked very quickly and professionally 👍🏾
Richard was great! Charlotte Plumbing responded quickly to an emergency hot water heater leak and got everything taken care of professionally. He was very knowledgeable, easy to talk to, and kept me informed throughout the process. He also cleaned up after himself and didn’t leave the area a mess, which I really…
Alex was wonderful, pleasant efficient, and thorough. This would be the second time he’s come to my home to help me keep my plumbing in order and it’s always a job. Well done.
Kudos to Alex! Not only was he fast, quiet, and friendly, he did all the work with a smile! I hope to never need him again, but happy to depend on him if we do!! THANK YOU SO MUCH ALEX!!!!
Mr Richard was so quick and organize at doing his job that I loved everything about him. Keep up the great work Richard. And he clean up everything.
Alex was amazing! Super nice and did great work!! I highly recommend!!
Charlotte Plumbing responded quickly to our Hot Water Heater going out. They were flexible with scheduling and arrived on time. Alex our technician completed great work and was very kind.
I spoke with the owner and he is great! So are all his technicians
Alex is the best. Has helped us twice, always is professional, quick and friendly. Does a great job.
This is the second time Alex has came to our place of residence and both times he was very helpful and professional. He informed us quickly of the issues and did his part to resolve them each time.
Alex was great very pleasant attitude and he got the job done quickly I would definitely get him to do another job for me
Brian with Charlotte Plumbing reached out to me right away when we said we had issues with our hot water heater. As first time homeowners, we ended up replacing the old flooding system ourselves, WELL, we installed the wrong one. Even though we couldn't afford their service, Brian walked us through everything…
Alex was very professional and was pretty much in an out good guy and great technician
Alex came in and got right to work. He was very quick and informative as what he was doing. He got our hot water heater replaced and working. He was very kind and caring. Would recommend him and his services to anyone in need of a plumber.
Alex did an amazing job installing my new water heater. Thank you so much!😊 💌
I would like to say Alex came out and changed my water heater he has done a excellent job he was fast very polite cleaned up his work space made sure everything was working correctly and was done in a timely fashion I would recommend him to anyone who needs his services great job Alex I appreciate your buddy
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 90 | $239–$680 |
| Plumbing leak detection | 82 | $205–$630 |
| Plumbing pipe repair | 70 | $353–$1.4k |
| Drain cleaning | 55 | $248–$593 |
| Shower repair | 51 | $209–$613 |
| Plumbing leak repair | 47 | $248–$793 |
| Water heater installation | 46 | $1.2k–$2.5k |
| Faucet repair | 45 | $228–$585 |
