Analyzing 6,701,3046.7M ReviewsFor 18,80618.8K Experts

Experts Reviews · Company report
Chicago Appliance Repair Doctor logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty88−1.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Chicago Appliance Repair Doctor

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 31 dishwasher repair services · 4.9★ from 1,069 Google reviews

📞 Call (312) 804-6703Request a call backWebsite ↗

Report card

Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chicago Appliance Repair Doctor is better than 91% of dishwasher repair services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chicago Appliance Repair Doctor is better than 87% of dishwasher repair services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chicago Appliance Repair Doctor is better than 88% of dishwasher repair services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chicago Appliance Repair Doctor is better than 100% of dishwasher repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chicago Appliance Repair Doctor is better than 100% of dishwasher repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chicago Appliance Repair Doctor is better than 21% of dishwasher repair services.D
21

Reviews for your job

Customers hired Chicago Appliance Repair Doctor for 8 kinds of job.

Chicago Appliance Repair Doctor for microwave repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$283
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Microwave repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 7

All 6 Google reviews tagged “Microwave repair”

Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been using Appliance Repair Doctor for years. They are the only repair company I ever call. Period. Call them with confidence, they will take great care of you.

Microwave repairWashing machine repair+ Responsiveness+ Punctuality+ Quality
MeghanLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a wonderful experience with Appliance Repair Doctor. Scheduling was a breeze as they easily worked with my availability. Omar was my tech and he was prompt, detailed in his explanations about the repairs/pricing, friendly, and thoughtful about keeping my place clean. He went above and beyond by talking through…

Dishwasher repairDryer repairFreezer repair+ Responsiveness+ Punctuality+ Quality
Jon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Old built-in microwave turntable wasn’t working. Omar arrived within the scheduled window and had the whole thing back up and running in just over an hour. While in there, he found a broken part and helped me find links to order a replacement for cheap. He even gave me a discount on the labor for removing the trim…

Microwave repair+ Responsiveness+ Punctuality+ Quality
Katherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Quick response, easy to schedule. Technician was on time, professional and friendly. Thank you!

Microwave repair+ Responsiveness+ Punctuality+ Quality
Margaret3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Feel confident that you will receive the utmost professional service and your appliances will be repaired with the Chicago Appliance Repair Doctor! I have used them for various appliances in various homes for the last 5+ years. First off, they are honest people! If they do not think an appliance is worth fixing,…

Microwave repairOven repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Trupti4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Microwave repairWashing machine repair+ Responsiveness+ Punctuality+ Quality

Price

$297+1% vs typical dishwasher repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 60%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Dryer repair157$146–$327
Washer/dryer repair110$137–$360
Oven repair90$271–$536
Refrigerator/freezer repair86$132–$427
Washing machine repair81$114–$365
Stove, cooktop & oven repair66$196–$453
Refrigerator repair41$295–$614
Stove & cooktop repair27$213–$435

Compare with

Sure Appliance Repair logoSure Appliance RepairExperts Score 99Chicago · 4.98★Appliance Repair Stars logoAppliance Repair StarsExperts Score 96Chicago · 4.97★A Plus Appliance Repair Inc logoA Plus Appliance Repair IncExperts Score 93Chicago · 4.94★