How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty88−1.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREChicago Appliance Repair Doctor
Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 31 dishwasher repair services · 4.9★ from 1,069 Google reviews
Report card
Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Chicago Appliance Repair Doctor for 8 kinds of job.
Chicago Appliance Repair Doctor for refrigerator/freezer repair
Clear ✕All 87 Google reviews tagged “Refrigerator/freezer repair” · showing 80
Thank you to the entire CARD team (Javier, Omar & Chris) for getting my fridge water dispenser & washer back in action! The process was quick, efficient and they were a pleasure to work with.
Omar did an excellent job on our Sub Zero repair! Was happy about the service and the price
Arrived on time, fixed our fridge quickly, they were very easy and pleasant to work with
Omar is truly one of a kind! He’s honest, reliable, incredibly knowledgeable, and always fair with his pricing. What really sets him apart is his ability to think outside the box and find creative solutions rather than immediately suggesting costly repairs or replacements. Unlike so many other companies, Omar…
I called them on Thursday afternoon, they offered an appointment on Friday, which I couldn’t do, so we scheduled it for Tuesday, because Monday was Labor Day. They came on time, fixed everything price was exactly as quoted. The only thing I would say is, I didn’t love the 3.5% credit card fee. That was the only…
I had a fantastic experience with Chris from the Appliance Repair Doctor- he was quick, on time, fixed the problem with my fridge immediately. They provided me an accurate estimate of the cost up front. He was also very honest and tried to save me money from a repair I might not have needed! I will absolutely be…
Great service. Omar was on time, clearly explained everything, and solved our issue. Would use again.
Omar did an excellent job repairing my freezer
We had a great experience with Chicago Appliance Repair Doctor. Omar arrived on time, quickly diagnosed and fixed the problem with our refrigerator, and the pricing was very reasonable. We will definitely use them again in the future and highly recommend them to anyone in need of appliance repair!
Omar was awesome. Fixed our subzero fridge, serviced our Viking stove, taught me some stuff
Omar was incredibly knowledgeable and explained everything he did to repair our Sub-Zero. He also took the time to show me maintenance things I could do to keep my fridge/freezer working properly for as long as possible.
This company is reliable and professional. They properly diagnosed the issue with my subzero refrigerator and repaired it. Excellent communication, a professional service for a reasonable price. Highly recommend.
One of the best companies we’ve worked with! Omar was right on time, patient with our questions, and got the job done very efficiently. Even showed us some tips for maintenance. So nice to have a friendly and knowledgable repair technician we can count on.
Omar was outstanding. He recognized the problem immediately, used a temporary part so that my food wouldn’t spoil, while he ordered the correct part. Installed it and my refrigerator is working fine. My thanks to Omar for hys knowledge and professional service .
Amazing service! Our KitchenAid fridge broke overnight and I called them the next morning. They were at our house within 5-6 hours and made the diagnosis. Would 100% use them again. Very professional and understanding.
Great service! Fixed it instantly
Omar and Chris were fantastic to work with. They were great at troubleshooting and fixing my very large refrigerator after many water like leaks kept appearing. They were patient, knowledgeable and professional. Would highly recommend.
Omar came out next day and fixed a refrigerator leak in less than an hour. Very professional. Highly recommend.
Great communication. Professional and friendly. Able to fix our fridge for a very reasonable price! Will absolutely use them in the future.
Amazing service! So helpful, prompt communication, right on time, and came prepared with different part options so our service was completed that same day. They even spent a little extra time to show me how everything works and what exactly went wrong. We will 100% use this company again and would highly recommend!
Very responsive and professional- highly recomnend.
Highly recommend Chicago Appliance Repair Dr. - They were timely and provided great communication throughout the entire process. The technician was personable, professional, and fixed the issue quickly. Five-star service.
Omar was incredibly helpful, diagnosing and resolving our issues very quickly. Very happy with his help!
We have now used Chicago Appliance Repair Doctor for four separate projects over the last ten years, every time they've been professional, upfront, and (most importantly) fixed what has been broken. They are always my go-to when an appliance breaks. HIGHLY recommended.
Omar was a true gentleman — thorough in communications, repair, and thoughtfulness. Happy to be a referral!
Omar is great!
Chris was super helpful in diagnosing and repairing my ice maker that suddenly stopped working. I got an appointment the next day and it was fixed in an hour!
I have used Appliance Doctor for years!! They are truly the best! Fairly priced, always on time, I recommend that everyone use their service! An amazing local family business. And...they make calls downtown!!
I highly recommend Appliance Repair Doctor!! Chris repaired the water dispenser and icemaker in my refrigerator. I can easily say it was one of the best experiences I’ve ever had with a repair person! He was exceptionally honest in explaining the issue to me and took the time to make sure it was done right. In…
I have now had to use this company and Omar, three different times, for different appliances. Unlike most repair services that make you wait hours and hours, he was timely, knew his business, and fixed two ice machines and one refrigerator perfectly, in one visit. They are professional and extremely caring. It is so…
I have used Chicago Appliance Repair Doctor multiple times over the years for various appliances both personally and professionally. As an active Realtor I have referred them to multiple clients and colleagues with glowing reviews. Omar is honest, straight forward and I trust them completely, they will not take you…
I have been using Appliance Repair Doctor over the last few years and excellent results and experience. First our SubZero went out and after getting nowhere with ABT I called this company. They were prompt, I got an appointment quickly and they were able to fix my fridge within the week with fast turnaround of…
They quickly responded to me and were able to schedule my fridge repair the next day. Omar came out and quickly diagnosed the problem, explained the issue, and because he had the parts on hand, made the repair on the spot. Extremely happy with the service.
Omar was punctual, professional, and reliable. He quickly figured out the problem with the refrigerator and took the necessary steps to resolve the problem.
Omar is the best. Super friendly and professional. He was able to test the issue and replace my ice maker on his the first visit. He asks the right questions up front, which makes the entire experience more efficient. He is very knowledgable on all appliances should we need him in the future. Not to mention, he's…
Omar and his crew are top notch one of the best small appliance repair businesses around. I have been a loyal customer for many years. I can't recommend this business enough!
Well done, good communication, fair pricing.👍
Our fridge stopped working and we needed someone fast. L&L Appliance Repair responded first, confirmed they have experience with Sub-Zero and proceeded to make matters worse. I reached out to Appliance Repair Dr for help and they had to re-diagnose the issues. While we originally needed a new compressor, L&L…
Omar was great -- on time, friendly, and knowledge. I got a thorough explanation of everything that was being looked at and repairs being made. Highly recommend.
Omar and Joey were fantastic! They were able to diagnose and solve the issue within 30 min and were transparent and respectful throughout. For first-time homeowners, they were very reassuring and helpful. Will definitely return in the future whenever needed!
Our home fridge was not temping properly overnight. By 7am I called Appliance Repair Doctor and Omar arrived by 1pm to troubleshoot and fix the problem. He came with different parts and didn't have to run out to go pick up the part he needed. He helped explain in detail what caused the malfunction and provided me…
These guys are top notch. Extremely knowledgeable, responsive and efficient. My refrigerator and freezer failed a few days before my wife was due to give birth and Omar and Javier prioritized the service at our home late on a Friday night. They were also very fair with their pricing and thoroughly discussed several…
Responsive & professional. Provide expert advice and are knowledgeable. Communicate very well and do a good job with every repair and are careful. Always a pleasure to work with.
Our subzero ice maker stopped working so I contacted Appliance Repair Doctor. Javier was extremely quick to respond and got me scheduled within the next few days. He was able to diagnose the issue on the first visit, and then came back 3 days later once parts were ordered. He was so easy to work with and professional - would absolutely recommend!
They promptly fixed my ice maker issue two months ago and provided a pro tip on my dishwasher today without trying to up sell. Highly recommend!
Great service! Responded right away and was able to come repair our appliance that same week. Would recommend!
The Appliance Repair Doctor is at the top of my list! They responded within a couple of hours to my phone call, provided an estimate, and were able to make a house call two days later (my issues were not emergencies!) After a heads-up call, Javier arrived on time. He couldn't have been more professional while…
Omar was extremely helpful and explained everything to me as he was doing it! Was very responsive and patient while working on our unit! Highly recommend.
Highly recommend Appliance Repair Doctor! We have relied on them many times over the years to diagnose and repair our freezer, oven, washer and dryer. Quick to respond to requests for appointments. Honest about whether or not it is worthwhile to repair or purchase new. Thorough explanation of the necessary repair and what it will cost.
This is hands down the best company I’ve used for my appliances!!! Omar has serviced all of my appliances and has made them run better than they ever did! There is nothing he can’t fix, he is very knowledgeable and truly cares for his customers, Thank you Omar
Omar was really great. They were able to schedule a next day appointment. Arrived on time, very professional. Communicated issue clearly, had needed part and fixed my refrigerator. Highly recommended.
Omar was great! He was friendly, very communicative and showed us how to avoid issues in the future. Would absolutely recommend!
I am thrilled I found the Appliance doctor! Couldn't be happier after trying many other repair services. I have had them fix three appliances. They respond immediately, are very precise about arrival time and on time, professional and friendly. Also appreciate getting the same service people each time. When I…
Omar and the team have helped me out numerous times with a variety of appliances. They always are highly professional and do a great job. They even go out of their way to answer questions and help with referrals when they dont support the particular device. I have been using them for feels like 10 years now and they…
I had a wonderful experience with Appliance Repair Doctor. Scheduling was a breeze as they easily worked with my availability. Omar was my tech and he was prompt, detailed in his explanations about the repairs/pricing, friendly, and thoughtful about keeping my place clean. He went above and beyond by talking through…
We own a three flat in the Bucktown Wicker Park area, and it’s difficult to find the time to fix and repair things around the building. When a tenant needs something, they need it immediately. One of the biggest challenges is finding someone who can repair and maintain appliances. Not only does Appliance Repair Dr.…
Omar was amazing. He came out to service our fridge the next business day. I would absolutely use them again!
I’ve used the appliance repair docs for service in my 3 unit apartment building over the course of the last 10 yrs. The appliance repair docs have always done a great job. If they can’t perform the fix on the spot they always provide recommendations on what parts need to be ordered and what the viable options are.…
Had A+ service from Javier and Omar! Javier was so quick and helpful in his response to my request. Omar arrived on time and was very thorough, friendly, and helpful in his repair and cleaning. Highly recommend them!
Omar is great, very knowledgable & professional. He came to repair our fridge control board, then our igniter for our oven that went out. Highly recommend to anyone in Chicago needing affordable appliance repaid in a timely manner.
These guys are incredibly responsive, honest, professional, and do great work. Omar has successfully repaired a few varying appliances in our home and wouldn’t call anyone else again. These are the guys to call.
I was told that the accumulated dust is the cause of the not cooling down in my fridge, after paying 89 bucks for sweeping the dust(little), there is no follow up response after the first visit, and the issue is still on. Do not waste your 89 bucks for "minor cleaning service" as the solution of your fridge issue.…
Javier is professional, responsive and knowledgeable. Excellent service and will continue to support him! Highly recommended!
These guys have helped me out on numerous properties. Always respond, always show up when scheduled. Highly recommended
I have utilized them twice in the last month. The first was to fix my dryer and washer and the second was to fix my fridge (water not running nor making ice). Omar has been nothing but helpful, communicative, and has done a really nice job of explaining everything he’s doing before fixing! I would HIGHLY recommend…
I'm the engineer of building we use appliance doctor Omar is the best all tenants that used him said he is the best of what he does. I will always use Omar he is professional on what he does will recommend him to anyone who needs an appliance or appliances fix I give him and company a 5 stars
Omar serviced a SubZero fridge which was not cooling properly. The first time he came to diagnose the issue, he immediately knew what needed fixing. Omar patiently explained the issues in detail and gave me a fair, itemized quote. He ordered the necessary parts and came back with Javier two days later. Both were…
The Appliance Dr is a treasure in a world of challenges. It’s no secret that it’s hard to find quality work these days, and it’s stressful when a refrigerator is behaving funny. Omar and Javier were an absolute dream. I’m a landlady, and it’s so hard to find quality people to trust to take care of my tenants and…
I've used Appliance Repair Doctor multiple times and the service is great excellent Omar is very professional and explains things in detail so that you understand why he's doing and how things will work. He also make sure you understand preventative maintenance so that you don't constantly need repairs (which is…
Omar from Appliance Repair Doctor has been servicing our appliances for years. We just moved into a new condo and had him come over to fix our ice maker which did not work when we moved in. He had always been completely open and honest about our repairs. Years ago he fixed our old washer and dryer multiple times…
My ice maker wasn’t working properly. The issue was diagnosed and fixed on the spot! Great quality service! Will recommend to my family and friends
Came out same day on a holiday weekend, Omar figured out the problem and got it fixed right away, even checked out another problem on a separate appliance. Great service
I would like to say I was very pleased by the work and work ethic of your representative Omar Rosa! He was professional, on time, efficient, and informative. He took his time and a answered all the questions that both I and my partner had. He completely took my dryer apart after listening to all my concerns to find…
What a pleasure to do business with this company. Very professional and very good about wearing mask, gloves and shoe coverings. Even adjusted items that I didn’t notice were loose. Will be my first call if any future repairs are needed.
These guys are amazing. Very quick to get back to me and they were able to get over the next day. They have great pandemic procedures and we felt very comfortable the whole time. The tech was very quick, knowledgeable, and super friendly. The whole repair cost much less than I expected. 5 stars all around. I won't use anyone else in the future.
We had a refrigerator / freezer and clothes washer shut down the same day. The next day Omar from Appliance Repair Doctor arrived and fixed both quickly and efficiently. He was on time, extremely professional and thorough. He quickly diagnosed the problems, explained the suggested solutions, answered all of my…
Omar helped us with fixing an issue with our refrigerator. He was very responsive and knowledgeable about the issue and methods to fix it. He kept me up to date on the status of the part after it was ordered and coordinated with me to get the repair completed promptly. I would highly recommend him and Appliance Repair Doctor to repair any appliances!
Overall a great experience. Omar was communicative and knowledgeable and working with him was a breeze. Highly recommended
Omar is fantastic. Appliance Repair Doctor is my number one choice for any appliance repair problem. Great communication, excellent responsiveness, and professional responsibility every time.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dryer repair | 157 | $146–$327 |
| Washer/dryer repair | 110 | $137–$360 |
| Oven repair | 90 | $271–$536 |
| Refrigerator/freezer repair | 86 | $132–$427 |
| Washing machine repair | 81 | $114–$365 |
| Stove, cooktop & oven repair | 66 | $196–$453 |
| Refrigerator repair | 41 | $295–$614 |
| Stove & cooktop repair | 27 | $213–$435 |
