How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREChimney Concepts
Milwaukee, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 22 fireplace installation & repair · 4.9★ from 1,151 Google reviews
Report card
Percentile vs other fireplace installation & repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Chimney Concepts for 8 kinds of job.
Chimney Concepts for chimney flue cleaning
Clear ✕All 25 Google reviews tagged “Chimney flue cleaning”
Very good service from Dan.
Dan was very nice and professional. He did a great job and answered all my questions.
Dan was great. He was very informative, thorough and punctional.
Tech was in and done quickly and kept eveything nice and clean. Very friendly, and knew what he was doing. Well done!
Thank you for the great service. Tighearman Burke was very professional, informative, and friendly. We appreciate the way he explained the service he was performing as well as what he found needs to be remedied. He is an asset to Chimney Concepts!
Joe was professional and on time. He was knowledgeable and did a great job cleaning our gas fireplace and chimney. Price was reasonable as well. Would highly recommend them!
Tighearnan was very pleasant and did a great job!
They always do excellent work for me. Honest and they don't try to keep selling things to you.
Jesse was on time ( actually the appointment was moved up. ) Jesse was excellent in communicating what needed to be done. He worked quietly and kept everything neat and tidy. He happily answered my questions and I am very pleased with the work he did today.
Very happy with the annual cleaning and inspections. All employees whom have come to my house and very professional and courteous.
It was too expensive, but otherwise I have no complaints.
I was pleased with the job Jesse did for us. He did a thorough, complete inspection from cap to ash pit. The cleaning process went smoothly and was neatly done. He went over the issues he found and was able to discuss them with me, although he will be following up with a more detailed report and estimates for any further work we may elect to do.
Chimney Concepts helped us find and install the perfect gas insert after first cleaning creosote and getting our old system up to code. It's beautiful, convenient and warm! We couldn't be happier with the results
Service technician arrived early (after calling to confirm it was okay) and was very thorough and professional. Cost was a little higher than originally estimated.
Excellent, knowledgeable work. And he arrived early!!
They cleaned, inspected and installed a new damper after the old one failed. I was shown how to properly adjust the new one. Our servicer was professional, efficient, and wonderful to speak with.
I’ve used Chimney Concepts in the past for cleaning and servicing my fireplace and always had a great experience. Today, I had a wood burning stove installed by Brad and Cody and it was great! They are professional, knowledgeable, very careful in my home, and respectful. The work they did was fantastic and they were…
Jesse was very professional and knowledgeable regarding my fireplace. He went out of his way helping me to solve my problem. Highly recommend!
He repaired the glass doors on our fireplace as well. All work was absolutely excellent.
Rating only, no written review.
Rating only, no written review.
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Rating only, no written review.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Chimney inspections | 116 | — |
| Chimney cleaning | 94 | — |
| Chimney repair & restoration | 73 | — |
| Fireplace installations | 57 | — |
| Chimney flue cleaning | 25 | — |
| Rain cap installation | 25 | — |
| Stove & fireplace cleaning | 13 | — |
| Smoke chamber cleaning | 11 | — |
