How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREChimney Concepts
Milwaukee, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 22 fireplace installation & repair · 4.9★ from 1,151 Google reviews
Report card
Percentile vs other fireplace installation & repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Chimney Concepts for 8 kinds of job.
Chimney Concepts for chimney inspections
Clear ✕All 116 Google reviews tagged “Chimney inspections” · showing 20
Very good service from Dan.
Excellent service. Thank You!
Dan was very nice and professional. He did a great job and answered all my questions.
I needed to do this large chimney repair for safety reasons. The chimney over the many years had had regular chimney cleaning, and some tuck pointing and minor repairs..but, time caught up with it. Wood burning fires are the best and time takes its course to a major repair. Chimney Concepts provided an estimate…
The service guys we're on time and did a great job. Communications With Robert was very good.
Excellent service. Highly recommend them
This is a new review from February 25th, 2025. Very knowledgeable, timely and thorough. My technician, Devon, diagnosed the issue quickly and fixed the problem at a subsequent visit. He was so very friendly, polite and professional. I have used this company in the past and highly recommend.
Dan arrived early. Checked fireplace inside and out and then cleaned it expertly. Dan was friendly and professional.
Chimney Concepts is an incredible business. We are so impressed with their knowledge and experience and will be working with them to replace the chimney cap and to install new fireplace doors. We couldn’t be more impressed with the service and helpfulness.
I normally have fireplace cleaned every two years, when service tech Jesse came to do it. He said I will just do an inspection because it does not need a cleaning
Tighearnan Was incredibly thorough, on time, patiently answered questions, was highly competent and went out of his way to be helpful.
Chimney Concepts was very communicative. Once the appointment was scheduled, they sent an email and a text message informing us of who the technician was, along with a photo and a small bio about the technician and that he was on his way for the scheduled appointment. We are very pleased with the service we received.
JESSIE WAS TOP NOTCH. USE THIS COMPANY !!!!
Tighearnan was very knowledgeable and a very friendly technician. I will definitely use Chimney Concepts for all my chimney needs.
Jesse was very professional and polite, highly recommend Chimney Concepts
Courteous and professional
Dan was very professional and amazing. He went the extra mile to make sure that everything was as it should be.
The technician was prompt and professional. Explained the issues found in detail.
It was an excellent experience with both the crew of Dylan and Devon as well as Sam and Art. They were at the house daily until the work was finished so that we can enjoy a winter with nice fires in the newly reconditioned fireplace.
Very detailed estimate and responsive to my situation.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Chimney inspections | 116 | — |
| Chimney cleaning | 94 | — |
| Chimney repair & restoration | 73 | — |
| Fireplace installations | 57 | — |
| Chimney flue cleaning | 25 | — |
| Rain cap installation | 25 | — |
| Stove & fireplace cleaning | 13 | — |
| Smoke chamber cleaning | 11 | — |
