Analyzing 10,156,54110.2M ReviewsFor 28,80428.8K Experts
Google reviewers rate Chris Appliance Company 4.7 out of 5 stars based on 64 reviews, with the owner responding to only 3 percent of feedback. Customers frequently praise the service for punctuality, transparent pricing, and clear communication regarding repair options and costs for appliances like refrigerators, washers, and dryers. However, several low-star reviews highlight a recurring issue where the company failed to return calls or texts after initial visits, leaving customers without repairs or warranty support for extended periods.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
64 Google reviews we collected
Phrases our text analysis found in 54 written reviews
Price verdicts customers left with their Google review
Middle half of what 3 customers paid ($169–$210) · gold mark = category median.
How often each topic comes up in the written reviews
We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Chris is friendly and did a great job fixing my washing machine.”
“He was able to come out to fix our dryer quickly and efficiently.”
“Chris of Chris Appliance Repair did a wonderful job repairing our dryer.”
“I highly recommend Chris and Chris Appliance Company.”
“He was thorough and discussed the cost before repairing the washer and gave me a reasonable price.”
“He fixed our washing machine for a good price and was honest, professional, and kind.”
“Diagnosed issue with stove, explained options, and costs.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Chris Appliance Company for 6 kinds of job. Pick one to see what they paid and said.
Chris Appliance was a very good experience for me. Chris is friendly and did a great job fixing my washing machine. He was thorough and discussed the cost before repairing the washer and gave me a reasonable price. I will definitely call Chris Appliance next time I am in need of an appliance repair. Thank you very…
| Job | Reviews | Category typical |
|---|---|---|
| Dryer repair | 6 | $227–$359 |
| Washing machine repair | 2 | $253–$392 |
| Washer/dryer repair | 2 | — |
| Refrigerator/freezer repair | 2 | $139–$385 |
| Oven repair | 2 | $201–$448 |
| Refrigerator repair | 2 | $201–$705 |
4.7 ★★★★★ 64 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excellent service. Chris came out for a service call on my gas stove. Diagnosed issue with stove, explained options, and costs. Repair was made and ensured stove was working correctly while going over warranty in detail. Very professional. I highly recommend Chris and Chris Appliance Company.
Chris Appliance was a very good experience for me. Chris is friendly and did a great job fixing my washing machine. He was thorough and discussed the cost before repairing the washer and gave me a reasonable price. I will definitely call Chris Appliance next time I am in need of an appliance repair. Thank you very much, Chris Appliance. You have a well satisfied customer. 🙂
Chris was very prompt and thorough. Very kind and personable. He did an awesome job of repairing our refrigerator/freezer. Will call him first next time an appliance needs repair! EXCELLENT!!!
Very professional and nice! My dryer is back working in full force. I am very pleased with the results.
I appreciate Chris diagnosing my refrigerator. He was very knowledgeable and a very kind man. He explained everything to me and provided me with an alternative solution which is saving me a lot of money. He is honest and I highly recommend him.
Chris was great! He was able to come out to fix our dryer quickly and efficiently. He is very knowledgeable. Highly recommend!
Thanks Alexandra, it was a pleasure to serve you and your husband. Thanks Again
Chris was very professional. He helped us understand what was wrong and how much it would cost to fix. That helped us determine what to do next.
Chris was wonderful. He fixed our washing machine for a good price and was honest, professional, and kind. I would absolutely hire him again.
Mi. Chris of Chris Appliance Repair did a wonderful job repairing our dryer. He was friendly, polite and right on time. The price he charged was very fair. I highly recommend Chris for any appliance repair you need.
Chris was great to do business with. Courteous, professional and knowledgeable. Came on a Saturday and was on time. Had the part on his truck so he was able to fix my dryer immediately. I highly recommended and will certainly use again.
Analyzing 10,156,54110.2M ReviewsFor 28,80428.8K Experts
