Analyzing 8,140,0828.1M ReviewsFor 23,01823K Experts

Experts Reviews · Company report
Chris Handyman, Plumber & Electrician logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Chris Handyman, Plumber & Electrician

Ann Arbor, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 182 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chris Handyman, Plumber & Electrician is better than 93% of electricians.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chris Handyman, Plumber & Electrician is better than 88% of electricians.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chris Handyman, Plumber & Electrician is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chris Handyman, Plumber & Electrician is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chris Handyman, Plumber & Electrician is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chris Handyman, Plumber & Electrician is better than 100% of electricians.A
100

Reviews for your job

Customers hired Chris Handyman, Plumber & Electrician for 8 kinds of job.

Chris Handyman, Plumber & Electrician for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 9

All 7 Google reviews tagged “Drain cleaning”

Lesli4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

When I told Chris that I had four chronic plumbing issues I was dealing with - with my toilet, low water flow, a leaky outdoor spigot, and strange kitchen sink fixture issues - I thought his initial visit would be to just diagnose the issue and determine when he could work on each. In fact, he fixed all four issues…

Reasonable priceToilet repairDrain cleaningPlumbing leak detection
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris was incredibly knowledgeable, efficient and effective. He provides a huge value in time and money. He is also nice. Chris will be my go to person for all my plumbing and electrical needs.

Electrical parts assemblyElectrical wiring installationPlumbing leak detection+ Responsiveness+ Punctuality+ Quality
RudyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My daughter bought a house, and Chris basically remodeled the enter house to where it beautiful!! Ever so often we call Chris for odds and ends!! I recommend Chris for quality and professionalism!!!

RemodelingPlumbing leak detectionLight fixture installation+ Responsiveness+ Punctuality+ Quality
JaJa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris was quick to respond to my initial phone contact He quickly set a (free)consultation date. He was prompt professional and a pleasure to work with Offered clear assessments/solutions to resolve my issues Am no longer in the dark Thanks Chris Handyman

Electrical workLight fixture repairDrain cleaning+ Punctuality+ Professionalism
Ted10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Installed my instant hot water tank and faucet, along unclogging a powder room drain. Responded to my inquiry quickly and had the work done within a few hours. Great work at an extremely fair price. I will use Chris Handyman again!

Faucet installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
BrendanLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Chris got to us within an hour of me reaching out when all other companies wouldn't get to us for two days. He worked very quickly, spotting the problem immediately, and fixed it for a very low cost. I'm a brand new homeowner, and, there's no doubt that we will be calling him in the future. I cannot recommend him enough.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Mandana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Light fixture installationOutdoor plumbing system repairElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality

Price

$698+46% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 50%Overpriced 0%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair9$351–$1.2k
Plumbing leak detection9—
Faucet repair8—
Drain cleaning7—
Faucet installation7—
Toilet repair6—
Plumbing leak repair6—
Shower repair5—

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