How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%88+6.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREChristian Brothers Automotive
Cedar Rapids, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 50 oil change services · 5.0★ from 182 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Christian Brothers Automotive for 8 kinds of job.
Christian Brothers Automotive for oil change
Clear ✕All 77 Google reviews tagged “Oil change” · showing 40
Great service
The service was good and I had a coupon for the oil change, however it would have been nice to know they were going to charge $10 for shop supplies solvents, small quantities of fluids, shop rags, service of the parts cleaning machine and disposal/ recycling of chemicals up front.
Took my wife's jeep grand cherokee in for some work. The team was courteous, professional and upfront about pricing. Work was done and we are very pleased. Will definitely be back and would highly recommend Christian Brothers to anyone.
I was very impressed with the work they performed for me. They are good to work with and explained everything in detail. We will use them for our other vehicles. This is the second of one I have taken and they lived up to my expectations and did a great job with my Jeep. Thanks again!
The customer service was wonderful and the courtesy van was so handy
I came in for a routine oil change. They were nice, respectful, accommodating and personable. Highly recommend!
Outstanding service and very friendly staff. I would feel confident sending my daughters there. Love having CBA as an option now. Thank you!
The guys at Christian Brothers are amazing. They explained everything that was needed on my truck. They took me to work and also picked me up. Also, everything that was done on my truck was priced right. Lance the owner has put together a great team. I would recommend this shop to anyone.
CBA is the best in the business. I felt seen, cared about, and well taken care of, and the oil change was affordable too! Choose this company for your auto needs.
First time customer. Very impressed with professional staff and the quick service.
Very kind gentleman with good customer service and answered all of my questions oil change done quick very reasonable price compared to others around
My daughter had been talking about them and I asked her to take my car, 13 years old and 205k miles, in for a diagnostic and oil change. She took me the next day to pick it up. Their office is very welcoming, comfy including fresh coffee while waiting. Greeted immediately by staff. The diagnostic report was small!…
I would recommend Christian Brothers - Cedar Rapids. I called and was able to get my car in the same day. I was greeted professionally and kindly, kept informed about process, and received things to consider for future care of my car. I appreciated the honestly and the clarity of information and the cleanliness of the area I waited.
Great service, the attention, the care they have with you vehicle is great!! They gave to me an inspection for free and it’s amazing how good they write the notes for.
I had an oil change and tire rotation. My Granddaughter and I sat in the reception area. It was so nice and clean. It wasn’t a dirty shop, felt like someone’s home.. They had a Bible on the table which I thought was wonderful. I had a cup of coffee. The people were very educational very thorough. I definitely will be going back
The staff is friendly, knowledgeable, helpful and courteous. If you want your vehicle maintenance done correctly at a fair price, I highly recommend Christian Brothers👍
Christian Brothers is a fantastic place to get your car serviced. The employees are friendly and courteous. Just a short wait and my car was finished. I will surely return.
Everyone was very kind and helpful.. They went over everything that needed to be done to my car and keep me updated through out the progress .. I will be going there for any future repairs that may come up ..which Im sure will be less now that I will be having them do the maintenence ..Oil changes or major repairs…
Very pleased with service. Went very smoothly and employees were very pleasant to deal with.
I'm pleased with the lobby environment and the courteous staff. The owner is a very nice man. I do highly recommend this shop!
Was a easy process scheduling an appointment. Service was completed in a timely manner. Clean environment & staff was wonderful.
Excellent experience there today. Affordable and trustworthy. Was able to easily decline the inspection and they fixed a terrible rattling I had. Won’t go anywhere else moving forward!
Nice honest people. I trust the techs and mechanics. It is hard as a young female that handles her car maintenance by myself to find a shop that won’t try to take advantage of my lack of car knowledge. They are also very patient with all the questions I have!
The personnel were exceedingly efficient and more than willing to take the time to answer questions. My first visit to the pristine facility, but they earned my business in the future. Would and will recommend them to anyone. Second visit was equally as efficient. Their personnel are friendly, courteous, and…
Entire staff is friendly and professional! The shuttle service is very much appreciated! I plan to recommend them to friends and family. Thank you. Sue W
I got an oil change. They are very professional, family friendly (I had my kids with me), fair priced, and provide nice incentives (like free oil change after 3 oil change purchases). Will be my go too for auto service.
Always attentive, keep you apprised of everything, thorough but quick. Comfortable waiting area. I won't go anywhere else anymore.
CBA has gone above and beyond when I have taken my car in for an oil change and then for a diagnostic appt. They explained everything to me when I asked questions. All of the workers have been extremely kind every time I have been in there. They even went as far as allowing my husband and I to pull our vehicles into…
Great service and attention to detail. They let you know everything about your vehicle's needs and the order of repairs, from most important to least important, to take care of the vehicle and keep it running. They follow the Christian company model & mission statement through their service. It's truly in customers'…
Very friendly and knowledgeable staff
Called and asked about if I needed to set an appointment or come in as a walk in. They was willing to work me in asap as I requested and get me going. They were also willing to drop me off at work. But instead I sat and waited. The sitting area was very clean and staff was nice and friendly.
Scheduled oil change and tire rotation, excellent service and very professional.
TL;DR: Great shop with clear communication, transparent pictures, and fast service. I called this shop on Monday to find out how far out they were booking. They were friendly and courteous. Their first opening was Thursday so I booked an appointment for an oil change and general inspection. I immediately got a…
First time getting my oil changed here. Very friendly and the waiting area is very inviting with snacks and coffee while you wait. They got me in and out in 30 minutes and kept me updated with texts along the way.
Car: 2015 Lexus ES350 Mileage: 162,000 First time using them after using another service center. I chose them because they're closer to me than my usual choice. The online scheduling is FAR superior and easy to make an appointment. To me, that was a very welcome highlight. I will say that the principle they won't…
Great friendly environment with knowledge staff.
Brought My truck in for an oil change and they did a thorough inspection on my truck.It was nice to know it's in good shape
After recently moving back to Cedar Rapids I had a really difficult time finding a dependable provider for my new vehicle’s first oil change. I tried four other local providers that all wasted my time sitting in line for as much as 30 minutes just to find out they didn’t have what was needed to finish the service or…
Convenient, communicative, friendly, and very transparent about urgent repairs vs what can wait.
Great customer service, they spent time going over everything they found on the vehicle inspection but did not try to upsell. They also have complimentary snacks while you wait.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 77 | — |
| Vehicle Inspection | 27 | — |
| Tire rotations | 14 | — |
| General repairs & maintenance | 13 | — |
| Vehicle safety inspection | 10 | — |
| Auto engine diagnostic | 8 | — |
| Auto maintenance | 7 | — |
| Steering & suspension repair | 7 | — |
