How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%88+6.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREChristian Brothers Automotive
Cedar Rapids, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 50 oil change services · 5.0★ from 182 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Christian Brothers Automotive for 8 kinds of job.
Christian Brothers Automotive for oil change
Clear ✕All 77 Google reviews tagged “Oil change”
Great service
The service was good and I had a coupon for the oil change, however it would have been nice to know they were going to charge $10 for shop supplies solvents, small quantities of fluids, shop rags, service of the parts cleaning machine and disposal/ recycling of chemicals up front.
Took my wife's jeep grand cherokee in for some work. The team was courteous, professional and upfront about pricing. Work was done and we are very pleased. Will definitely be back and would highly recommend Christian Brothers to anyone.
I was very impressed with the work they performed for me. They are good to work with and explained everything in detail. We will use them for our other vehicles. This is the second of one I have taken and they lived up to my expectations and did a great job with my Jeep. Thanks again!
The customer service was wonderful and the courtesy van was so handy
I came in for a routine oil change. They were nice, respectful, accommodating and personable. Highly recommend!
Outstanding service and very friendly staff. I would feel confident sending my daughters there. Love having CBA as an option now. Thank you!
The guys at Christian Brothers are amazing. They explained everything that was needed on my truck. They took me to work and also picked me up. Also, everything that was done on my truck was priced right. Lance the owner has put together a great team. I would recommend this shop to anyone.
CBA is the best in the business. I felt seen, cared about, and well taken care of, and the oil change was affordable too! Choose this company for your auto needs.
First time customer. Very impressed with professional staff and the quick service.
Very kind gentleman with good customer service and answered all of my questions oil change done quick very reasonable price compared to others around
My daughter had been talking about them and I asked her to take my car, 13 years old and 205k miles, in for a diagnostic and oil change. She took me the next day to pick it up. Their office is very welcoming, comfy including fresh coffee while waiting. Greeted immediately by staff. The diagnostic report was small!…
I would recommend Christian Brothers - Cedar Rapids. I called and was able to get my car in the same day. I was greeted professionally and kindly, kept informed about process, and received things to consider for future care of my car. I appreciated the honestly and the clarity of information and the cleanliness of the area I waited.
Great service, the attention, the care they have with you vehicle is great!! They gave to me an inspection for free and it’s amazing how good they write the notes for.
I had an oil change and tire rotation. My Granddaughter and I sat in the reception area. It was so nice and clean. It wasn’t a dirty shop, felt like someone’s home.. They had a Bible on the table which I thought was wonderful. I had a cup of coffee. The people were very educational very thorough. I definitely will be going back
The staff is friendly, knowledgeable, helpful and courteous. If you want your vehicle maintenance done correctly at a fair price, I highly recommend Christian Brothers👍
Christian Brothers is a fantastic place to get your car serviced. The employees are friendly and courteous. Just a short wait and my car was finished. I will surely return.
Everyone was very kind and helpful.. They went over everything that needed to be done to my car and keep me updated through out the progress .. I will be going there for any future repairs that may come up ..which Im sure will be less now that I will be having them do the maintenence ..Oil changes or major repairs…
Very pleased with service. Went very smoothly and employees were very pleasant to deal with.
I'm pleased with the lobby environment and the courteous staff. The owner is a very nice man. I do highly recommend this shop!
Was a easy process scheduling an appointment. Service was completed in a timely manner. Clean environment & staff was wonderful.
Excellent experience there today. Affordable and trustworthy. Was able to easily decline the inspection and they fixed a terrible rattling I had. Won’t go anywhere else moving forward!
Nice honest people. I trust the techs and mechanics. It is hard as a young female that handles her car maintenance by myself to find a shop that won’t try to take advantage of my lack of car knowledge. They are also very patient with all the questions I have!
The personnel were exceedingly efficient and more than willing to take the time to answer questions. My first visit to the pristine facility, but they earned my business in the future. Would and will recommend them to anyone. Second visit was equally as efficient. Their personnel are friendly, courteous, and…
Entire staff is friendly and professional! The shuttle service is very much appreciated! I plan to recommend them to friends and family. Thank you. Sue W
I got an oil change. They are very professional, family friendly (I had my kids with me), fair priced, and provide nice incentives (like free oil change after 3 oil change purchases). Will be my go too for auto service.
Always attentive, keep you apprised of everything, thorough but quick. Comfortable waiting area. I won't go anywhere else anymore.
CBA has gone above and beyond when I have taken my car in for an oil change and then for a diagnostic appt. They explained everything to me when I asked questions. All of the workers have been extremely kind every time I have been in there. They even went as far as allowing my husband and I to pull our vehicles into…
Great service and attention to detail. They let you know everything about your vehicle's needs and the order of repairs, from most important to least important, to take care of the vehicle and keep it running. They follow the Christian company model & mission statement through their service. It's truly in customers'…
Very friendly and knowledgeable staff
Called and asked about if I needed to set an appointment or come in as a walk in. They was willing to work me in asap as I requested and get me going. They were also willing to drop me off at work. But instead I sat and waited. The sitting area was very clean and staff was nice and friendly.
Scheduled oil change and tire rotation, excellent service and very professional.
TL;DR: Great shop with clear communication, transparent pictures, and fast service. I called this shop on Monday to find out how far out they were booking. They were friendly and courteous. Their first opening was Thursday so I booked an appointment for an oil change and general inspection. I immediately got a…
First time getting my oil changed here. Very friendly and the waiting area is very inviting with snacks and coffee while you wait. They got me in and out in 30 minutes and kept me updated with texts along the way.
Car: 2015 Lexus ES350 Mileage: 162,000 First time using them after using another service center. I chose them because they're closer to me than my usual choice. The online scheduling is FAR superior and easy to make an appointment. To me, that was a very welcome highlight. I will say that the principle they won't…
Great friendly environment with knowledge staff.
Brought My truck in for an oil change and they did a thorough inspection on my truck.It was nice to know it's in good shape
After recently moving back to Cedar Rapids I had a really difficult time finding a dependable provider for my new vehicle’s first oil change. I tried four other local providers that all wasted my time sitting in line for as much as 30 minutes just to find out they didn’t have what was needed to finish the service or…
Convenient, communicative, friendly, and very transparent about urgent repairs vs what can wait.
Great customer service, they spent time going over everything they found on the vehicle inspection but did not try to upsell. They also have complimentary snacks while you wait.
Started to taking my vehicle to Christian Brothers Automotive it had recently just open . Called and they got me right in for an oil change. Very satisfied and the cost very reasonable it is so much closer to my home compared to where I was taking it. Highly recommend giving them a try for your vehicles
Great all around shop for your vehicle needs. Staff is super friendly, waiting area is super cozy. They send you a detailed PDF to your phone with all they do. Great Christian trustworthy company. Do your business here!
First experience and totally blown away from the level of service and knowledge will be going back in the future.
The workers here are absolutely phenomenal! They’re make sure you’re well taken care of! Will be going back again!
This was my first time here, and I had a great experience. I came in for an oil change and the complimentary inspection, and I also asked about a tire rotation. After checking my vehicle, they let me know my tires were wearing evenly and a rotation wasn’t necessary, so I didn’t have to pay for something I didn’t…
Im very happy with their expertise. They were very transparent and helpful, thank you!
Super friendly! Staff were super friendly and helpful. This place is kid friendly I felt comfortable having my kids with me. Derrick Grant was super nice and friendly. Highly recommend coming here!
They were very quick with my oil change and very nice! Will be coming back for sure!
They were awesome! Derrick and crew guided me thru it all and drove me to and from work. I called Friday late and they got me in Monday. Diagnosed my car, sent me what needed to be done right away. Even with ordering one part my car was done and ready to drive away the next afternoon!
Very friendly and knowledgeable staff. No pressure on repairs they recommended. Comfortable waiting area. High five!🙌
Went in for the first time for an oil change, tire rotation. Waiting area was very clean and comfortable. Water, coffee and snacks were complimentary. Staff was very friendly. Was kept updated by text. Was in and out in about an hour. Will definitely be a returning customer.
Once again they’ve knocked it out of the park. Excellent help and explanation of issues
Outstanding customer service! I felt well taken care of. HIGHLY recommended! And for all your Tree needs, check out FallenOaksTreeServices on Facebook!
They are really good people. When you walk in they greet you nicely and if they are busy they tell you that they will be right with you. They tell you that there is water and snacks. overall I like the environment of the place. It looks really nice clean and respectful people I will be going back to them.
Friendly, helpful & knowledgable staff! Setting up my appointment online was a breeze.
Very nice and friendly
Went in for a simple oil change and tire rotation. Was in and out in less than 45 minutes and they told me my tires were wearing evenly so I didn’t need them rotated and I saved some money. They were fast, polite, and friendly. 75$ full synthetic oil change on an SUV.
Outstanding Service!! Thank you! Outstanding Customer Service!
I was pleasently greeted and they checked over my car besides the oil change and filter and wiper blades and found a small leak.They explained and asked before doing the work. Im from a family of machanics but no one is around anymore so I will be back to this buisness
Very nice people and very accommodating
Great service and staff wasn’t pushy. Very nice lobby. We’ll definitely be back
Excellent service and professionalism!
These guys did a great job of servicing my car. They did a complete inspection of the car and shared digital pictures of anything suspect needing fixed. The servicing was timely and a great staff welcomed me to the new shop. Everything is so new and clean, it was great!!
I had a tire rotation and oil change scheduled. Scheduling online was convenient and easy. My tires were ok so no rotation needed. They gave me a report of other recommended maintenance needed and didn’t make me feel pressured to get it done. Would consider returning for future needs.
First time customer, I used to go to Sky Motors to get all my service work done on my vehicles, but since they closed, I needed to find a place where I could get this done at. Christian Brothers is a new service repair shop on the SW Side of Cedar Rapids,around the area where I live, I went in there to make an…
Wow!! Changing the car repair business. Professional and very thorough.
Called this morning and had them take a look at my car without booking an appointment. Met me at the front door, introduced themselves and were very thorough in their evaluation. They were quick to provide an estimate and their prices were honest and expected. Additionally, very clean facilities and great and…
Great service. They gave my wife a ride to work after she dropped our car off. And delivered the car back to her while she was at work once it was done. Their service saved us a logistical headache!
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 77 | — |
| Vehicle Inspection | 27 | — |
| Tire rotations | 14 | — |
| General repairs & maintenance | 13 | — |
| Vehicle safety inspection | 10 | — |
| Auto engine diagnostic | 8 | — |
| Auto maintenance | 7 | — |
| Steering & suspension repair | 7 | — |
