Auto repair shop · Lincoln, NE · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%85+12Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#223 of 975 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 77%
4.9★★★★★272 Google reviews · 23 photos
97%five-star reviews
4.91★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Christian Brothers Automotive South Lincoln at a glance
Customers frequently praise the shop for punctuality, clear communication via text updates, and detailed inspection reports with photos. Reviewers note the clean facility, friendly staff, and competitive pricing, often highlighting the convenience of shuttle services. While most experiences are positive, a few low-star comments criticize inconsistent pricing quotes and allege that repairs caused additional vehicle damage, resulting in extra costs for the owners.
Google rating: 4.9 out of 5 from 272 reviews (97% five-star).
Reviews on this page: 272 Google reviews (232 with written comments, 6 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 31, 2026.
Service: Auto Repair Shop serving Lincoln, Nebraska.
Data from Google, last updated November 1, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
This companyAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive South Lincoln: 93/100 on this factor. Category median: 88.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive South Lincoln: 92/100 on this factor. Category median: 85.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive South Lincoln: 85/100 on this factor. Category median: 100.A
85
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive South Lincoln: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive South Lincoln: 100/100 on this factor. Category median: 60.A
100
Bar = this company · dark tick = category median.
Star ratings
272 Google reviews we collected
4.9of 5
5 stars26397%
4 stars52%
3 stars10%
2 stars10%
1 star21%
Praise vs complaints
Phrases our text analysis found in 232 written reviews
99%praise
Praise47899%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price2325%
Reasonable6470%
Overpriced33%
Not sure22%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10622%
Quality & results10121%
Speed & response7215%
Communication5712%
Would recommend5612%
Honesty & trust4610%
Price & value449%
What customers talk about
We read 232 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Put friendly service and quick responses to any questions I had on top of that and this is by far the most efficient and hassle-free experience you can get!”
“…anted done now, and picking up the car after a timely repair was just top notch all around.…”
“…choosing what work I wanted done now, and picking up the car after a timely repair was just top notch all around.…”
“…tions, noted/addressed any concerns I had with the car, respectfully explained what steps were going to be taken, were welcoming & kind, & the shop it…”
“I highly recommend them to anyone needing any kind of car maintenance or work done.”
“I would highly recommend to anyone needing reliable and efficient service.”
“Christian Brothers was very efficient and affordable.”
“Perhaps a little pricey but every fourth oil change is free so no concerns at all.”
People customers mention
Aaron8 reviews
Bros4 reviews
Justin3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Christian Brothers Automotive South Lincoln for 8 kinds of job. Pick one to see what they paid and said.
Leonard4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 16 hours ago★★★★★
Kept appointment on time. Called when completed. Professional, clean, timely! We will continue to use their services.
Reasonable priceTire rotationsOil change
Adam3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The whole process from easily making an appointment online, receiving the highly detailed report of what needed to be fixed, choosing what work I wanted done now, and picking up the car after a timely repair was just top notch all around. Put friendly service and quick responses to any questions I had on top of that…
Reasonable priceSteering & suspension replacement
Leann2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Customer service was impeccable, the shuttle ride was quick & safe! The auto service was incredibly fast as well, zero complaints. they made sure to answer any of my questions, noted/addressed any concerns I had with the car, respectfully explained what steps were going to be taken, were welcoming & kind, & the shop…
Libby8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I’ve been to Christian Brothers Automotive twice now. Once for an oil change and once for some more work to be done. From the moment I stepped in the front door, the gentlemen running the front counter were friendly, respectful, did a great job informing me of what to expect etc. The time my car was in getting…
Ed1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Excellent Service. Got truck in and out in very timely manner. Great shop extremely clean.
Great priceTires
MaeLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very kind staff! We had been having trouble with the tires on our car so scheduled an alignment with Christian Brothers. After doing a full inspection they let us know the alignment was spot on, no work needed. Tow of the guys test drove it. Put air in a couple of tires that were a bit low. $0.00. Trustworthy place. They will have our business now
Kept appointment on time. Called when completed. Professional, clean, timely! We will continue to use their services.
Price assessment: Reasonable price
Services: Tire rotations, Oil change
Response from the owner · 11 hours ago
Leonard, we're glad to hear you valued our professionalism and timely service. Your continued trust means a lot to our team. Gratefully, Christian Brothers South Lincoln
Adam Harris3 reviewsiTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
The whole process from easily making an appointment online, receiving the highly detailed report of what needed to be fixed, choosing what work I wanted done now, and picking up the car after a timely repair was just top notch all around. Put friendly service and quick responses to any questions I had on top of that and this is by far the most efficient and hassle-free experience you can get!
Price assessment: Reasonable price
Services: Steering & suspension replacement
Response from the owner · a week ago
Adam, thank you for recognizing our efforts in making the entire process seamless and efficient. Your satisfaction with our service and communication truly motivates us. Gratefully, Christian Brothers South Lincoln
Shae Hinrichs5 reviewsiTotal number of Google reviews Shae has written across all businesses on Google Maps, not just this one.
Customer service was impeccable, the shuttle ride was quick & safe! The auto service was incredibly fast as well, zero complaints. they made sure to answer any of my questions, noted/addressed any concerns I had with the car, respectfully explained what steps were going to be taken, were welcoming & kind, & the shop itself is so clean and inviting. Will absolutely be coming back when needed. Keep doing what you're doing!
Services: Transmission, Air & cabin filter replacement, Auto battery replacement, Vehicle Inspection, Auto brake replacement
Response from the owner · 4 weeks ago
Leann, we're grateful for your wonderful feedback on our customer service and quick, efficient auto service. It's heartening to know you found everything from our shuttle ride to our team’s attentiveness welcoming and kind. We look forward to assisting you whenever you need us. Gratefully, Christian Brothers South Lincoln
Libby Dworak8 reviewsiTotal number of Google reviews Libby has written across all businesses on Google Maps, not just this one.
I’ve been to Christian Brothers Automotive twice now. Once for an oil change and once for some more work to be done. From the moment I stepped in the front door, the gentlemen running the front counter were friendly, respectful, did a great job informing me of what to expect etc. The time my car was in getting fixed, they kept me up to date with texts and answered some questions I had via text very promptly. They also pulled my car to the front and left a bottle of water in the front console both times I’ve left their place of business. I highly recommend them to anyone needing any kind of car maintenance or work done. Superb in all areas
Response from the owner · a month ago
Libby, thank you for sharing your wonderful experiences with our team. Your recommendation and kind words about the friendliness and service mean a lot to us. Gratefully, Christian Brothers South Lincoln
Dustin Lottman8 reviewsiTotal number of Google reviews Dustin has written across all businesses on Google Maps, not just this one.
Dustin, we're grateful for your kind words about our honest service. Providing exceptional experiences is what we strive for every day. Gratefully, Christian Brothers South Lincoln
Ed Stevens1 reviewiTotal number of Google reviews Ed has written across all businesses on Google Maps, not just this one.
Excellent Service. Got truck in and out in very timely manner. Great shop extremely clean.
Price assessment: Great price
Services: Tires
Response from the owner · Edited a month ago
Ed, we're thrilled to know you appreciated our efficient service and clean shop. Your satisfaction means a lot to us. Gratefully, Christian Brothers South Lincoln
Mae OlsonLocal Guide · 16 reviewsiTotal number of Google reviews Mae has written across all businesses on Google Maps, not just this one.
Very kind staff! We had been having trouble with the tires on our car so scheduled an alignment with Christian Brothers. After doing a full inspection they let us know the alignment was spot on, no work needed. Tow of the guys test drove it. Put air in a couple of tires that were a bit low. $0.00. Trustworthy place. They will have our business now
Price assessment: Great price
Services: Wheel alignment
Response from the owner · a month ago
Mae, thank you for recognizing our team's dedication to honesty and integrity. We're grateful to have earned your trust and look forward to assisting you with your car's needs in the future. Gratefully, Christian Brothers South Lincoln
Thomas Martin15 reviewsiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Courteous, knowledgeable staff. Very pleased with the speed of analysis of the problem and getting it taken care of the same day. I would highly recommend to anyone needing reliable and efficient service.
Services: Steering & suspension replacement
Response from the owner · a month ago
Thomas, thank you for recognizing our knowledgeable team and the efficient service provided. We're pleased to know you highly recommend us. Gratefully, Christian Brothers South Lincoln
Seth Carnes9 reviewsiTotal number of Google reviews Seth has written across all businesses on Google Maps, not just this one.
I went in for the basic oil change and tire rotation and my experience was great. Pricing is pretty equal to other options around town, but the service is what makes them better. The text service rather than call is more convenient for me during the workday and it is very clean in the front waiting room/office area. It’s a lot different (better) vibe than most automotive locations in that way
Price assessment: Reasonable price
Services: Tire rotations, Oil change
Response from the owner · a month ago
Seth, we're pleased to hear that our service and environment stood out during your visit for an oil change and tire rotation. Your satisfaction is important to us and we're grateful you appreciate the convenience of our text service. Gratefully, Christian Brothers South Lincoln
