Dog day care center · Doraville, GA · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%88+51.7Reliability 26%82+21.4Value 15%85+12.9Momentum penalty37−6.3Experts Score= 80Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 96 pet servicesiPosition by Experts Score among all companies we track in this category. · better than 63%
4.9★★★★★84 Google reviews · 24 photos
98%five-star reviews
4.33★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate City Dogz ATL 4.9 out of 5 based on 84 reviews, with the owner replying to 96% of feedback. Customers frequently cite friendly staff, clean facilities, affordable pricing, and daily photo updates as key benefits for both daycare and boarding services. While most praise the care provided, some low-star reviews criticize safety protocols, specifically noting fence escapes and a lack of size-based grouping for smaller dogs.
Google rating: 4.9 out of 5 from 84 reviews (98% five-star).
Reviews on this page: 84 Google reviews (82 with written comments, 21 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: June 28, 2026.
Service: Pet Service serving Doraville, Georgia.
Data from Google, last updated October 25, 2026.
Score profile vs other pet services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: momentum.
City Dogz ATLPet Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.City Dogz ATL: 88/100 on this factor. Category median: 79.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.City Dogz ATL: 82/100 on this factor. Category median: 71.A
82
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.City Dogz ATL: 85/100 on this factor. Category median: 94.A
85
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.City Dogz ATL: 37/100 on this factor. Category median: 100.D
37
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
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Bar = this company · dark tick = category median.
Star ratings
84 Google reviews we collected
4.9of 5
5 stars8298%
4 stars00%
3 stars11%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 82 written reviews
99%praise
Praise8899%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price229%
Reasonable571%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2933%
Would recommend2629%
Honesty & trust1011%
Communication89%
Speed & response78%
Quality & results67%
Price & value33%
What customers talk about
We read 82 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Super nice, easy, clean, great updates with pictures throughout the day.”
“Recommend them and they are family owned which makes even better!”
“On Bleu’s vibe check he was very standoffish, nervous and just wreck honestly.”
“They actually communicate with me at pick up and drop off (I don’t have to try to pull information out of them, they update me and let me know if ther…”
“The staff is attentive, friendly, responsive, patient and beyond understanding.”
“( and they do an amazing job, he always comes out looking so cute!”
“They are very accommodating and very very affordable, and my dog is always happy to be there and tired when he leaves.”
People customers mention
Atlanta6 reviews
Azhia4 reviews
Leo3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired City Dogz ATL for 2 kinds of job. Pick one to see what they paid and said.
AustinLocal Guide · 36 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Super nice, easy, clean, great updates with pictures throughout the day. I wish we lived there and could use them more often!
Great priceDog boarding
Elizabeth11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I found City Dogz Atl when in adopted a puppy. Only 2.6 miles from my house! Tia Beanie has had so much fun and the staff is so friendly! Asia, the owner, is knowledgeable, friendly, and runs a great daycare. Tia Beanie is always happy to go and tired when she comes home to her elderly sisters. Recommend them and…
Reasonable priceDog boardingDog daycare
Kassa1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★
I’ve been with city Dogz for about 2 years now. I enjoyed them but would have to reconsider only because my baby girl is so tiny and I would love if they did size groups like other daycares I’ve been to. The videos I get of my baby getting jumped on by big dogs 3x her size give me anxiety. Other than that, great day…
Reasonable priceDog boardingDog daycare
Love1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★
Worst dog daycare/boarding I have been to by far. Dogs are always getting out of the fence running into traffic, so many altercations because the employees aren’t trained to handle the dogs right. They don’t seem to know very much about dogs or safety and the staff has very high turn over. I would give no stars if I could.
Dog boarding
DiondriaLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
City Dogz ATL is hands down the best boarding/day care facility in Atlanta. The staff is attentive, friendly, responsive, patient and beyond understanding.
On Bleu’s vibe check he was very standoffish, nervous and just wreck honestly. We use to have to force him out the car at drop off. He has done a 360 after just…
sahar6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
I had the opportunity to visit City Dogz ATL for the first time and it honestly felt like home. The staff was warm and welcoming and it really shows how special this place is. The owner really cares about her establishment and as a community she needs the support! Very few doggy day care and boarding places really…
Super nice, easy, clean, great updates with pictures throughout the day. I wish we lived there and could use them more often!
Price assessment: Great price
Services: Dog boarding
Response from the owner · 3 months ago
Thank you so much for your kind words! We're so happy to hear you enjoyed the updates and photos throughout the day. It means a lot to us knowing you felt connected while Happy was with us. Happy is such a sweetheart, and we absolutely loved having him in the pack! We wish you lived closer too, but whenever you're back in town, we'll be ready to welcome Happy with lots of tail wags and cuddles. 🐾
Elizabeth Richards11 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
I found City Dogz Atl when in adopted a puppy. Only 2.6 miles from my house! Tia Beanie has had so much fun and the staff is so friendly! Asia, the owner, is knowledgeable, friendly, and runs a great daycare. Tia Beanie is always happy to go and tired when she comes home to her elderly sisters. Recommend them and they are family owned which makes even better!
Price assessment: Reasonable price
Services: Dog boarding, Dog daycare
Response from the owner · 5 months ago
Thank you so much for the kind words! 💛 We’re so happy to hear Tia Beanie loves coming in and goes home happy and tired—that’s the best sign of a great day of play. We truly appreciate your support and are grateful to have you as part of the City Dogz family! 🐾
Kassa Ndimun1 reviewiTotal number of Google reviews Kassa has written across all businesses on Google Maps, not just this one.
I’ve been with city Dogz for about 2 years now. I enjoyed them but would have to reconsider only because my baby girl is so tiny and I would love if they did size groups like other daycares I’ve been to. The videos I get of my baby getting jumped on by big dogs 3x her size give me anxiety. Other than that, great day care but I want to feel comfortable knowing that my dog is safe while I’m away
Price assessment: Reasonable price
Services: Dog boarding, Dog daycare
Love Jackson1 reviewiTotal number of Google reviews Love has written across all businesses on Google Maps, not just this one.
Worst dog daycare/boarding I have been to by far. Dogs are always getting out of the fence running into traffic, so many altercations because the employees aren’t trained to handle the dogs right. They don’t seem to know very much about dogs or safety and the staff has very high turn over. I would give no stars if I could.
Services: Dog boarding
Diondria W.Local Guide · 27 reviewsiTotal number of Google reviews Diondria has written across all businesses on Google Maps, not just this one.
City Dogz ATL is hands down the best boarding/day care facility in Atlanta. The staff is attentive, friendly, responsive, patient and beyond understanding.
On Bleu’s vibe check he was very standoffish, nervous and just wreck honestly. We use to have to force him out the car at drop off. He has done a 360 after just a few day care sessions.
We just had his first night of boarding and it went amazing. You always get lots of pics from the stay. Recently got some videos loaded to the portal which I loved. Thank you City Dogz for being patient with Bleu and giving him the space to open up.
Response from the owner · 8 months ago
Thank you so much for this incredibly kind review 🐾💙 Bleu has truly come such a long way, and we’re so proud of him. Seeing that 360—from nervous drop-offs to settling in and thriving—means everything to our team.
Thank you for trusting us with his care and for allowing us the time and space to let Bleu open up at his own pace. We’re so happy you enjoyed the photos and videos too—there’s plenty more to come! Give Bleu some extra love from all of us 💙
sahar simmons6 reviewsiTotal number of Google reviews sahar has written across all businesses on Google Maps, not just this one.
I had the opportunity to visit City Dogz ATL for the first time and it honestly felt like home. The staff was warm and welcoming and it really shows how special this place is. The owner really cares about her establishment and as a community she needs the support! Very few doggy day care and boarding places really prioritize the care and love of dogs and focus more on numbers. Support City Dogz ATL!
Response from the owner · 11 months ago
Thank you so much for the love and support! We’re so glad you and Biggie Smalls felt right at home with us. Our team truly pours their hearts into making sure every pup gets the love and care they deserve — it means everything to know that shines through. We can’t wait to see Biggie again soon! 🐾
Michael (Tyler Game)1 reviewiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Love this place I recommend anyone with a dog go there plus they’re very friendly and knowledgeable on your dog .
Price assessment: Reasonable price
Services: Dog daycare
Response from the owner · 11 months ago
Thank you so much! 💕 We’re thrilled to hear you had a great experience and appreciate your recommendation! Our team loves what we do and is always here to help every pup (and their humans) feel at home at City Dogz 🐾
Yolante Mciver3 reviewsiTotal number of Google reviews Yolante has written across all businesses on Google Maps, not just this one.
The staff here are AMAZING . I have not a worry in the world when leaving my baby with them. Only downside is her coming home ( in her words )😂 I know she’s always safe and in good hands and she just joined their crew ! Thank you guys for all that you do! 💕
Response from the owner · 11 months ago
Aww, thank you so much for sharing this, and welcome to the City Dogz crew, Tipsy! We’re so happy she’s already fitting right in and having a blast. It means the world to know you trust us with your baby — we’ll keep making sure she’s safe, loved, and having the best time every visit! 🐶
Emma Erwin9 reviewsiTotal number of Google reviews Emma has written across all businesses on Google Maps, not just this one.
our dog had a great time! appreciate the report card and photos of his day :)
Response from the owner · a year ago
Thank you so much for your kind words! 🐾 We’re thrilled to hear your pup had a great time with us! We love sharing report cards and photos so you can see all the fun they’re having. Can’t wait to welcome your furry friend back for more playtime and snuggles! 🐶📸💕
Barclay GastonLocal Guide · 21 reviewsiTotal number of Google reviews Barclay has written across all businesses on Google Maps, not just this one.
The staff at CityDogz is fantastic. They are caring and seem to truly enjoy being around the dogs. I have an older dog and they take extra steps to ensure he is well taken care of.
Price assessment: Reasonable price
Services: Dog boarding, Dog daycare
Response from the owner · a year ago
Thank you so much for your thoughtful review! 🐾 We absolutely adore Holly and Hunter and love giving them all the extra care and attention they deserve, especially Hunter as an older pup. Our team truly enjoys spending time with them and making sure they’re comfortable, happy, and safe. We’re so grateful to have you as part of the City Dogz family! 🐶✨
