House cleaning service · Barnstable Town, MA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#25 of 108 carpet cleaningiPosition by Experts Score among all companies we track in this category. · better than 78%
5.0★★★★★56 Google reviews · 3 photos
98%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$161typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate CKC Cleaning Service 5/5 based on 56 reviews, highlighting consistent punctuality, thorough deep cleaning, and flexible scheduling for residential and move-out needs. Customers frequently note that the team addresses specific requests, such as cleaning ovens or chair rails, while maintaining professional communication and honest pricing. The only minor criticism mentioned is that communication with the cleaning staff can occasionally be challenging, though the owner has not replied to any reviews.
Google rating: 5.0 out of 5 from 56 reviews (98% five-star).
Reviews on this page: 56 Google reviews (44 with written comments, 1 with photos).
Owner responses: the business replied to 0% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
CKC Cleaning ServiceCarpet Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CKC Cleaning Service: 97/100 on this factor. Category median: 96.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CKC Cleaning Service: 98/100 on this factor. Category median: 97.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CKC Cleaning Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CKC Cleaning Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 72.–
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Bar = this company · dark tick = category median.
Star ratings
56 Google reviews we collected
5.0of 5
5 stars5598%
4 stars12%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 44 written reviews
99%praise
Praise8399%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price655%
Reasonable545%
Overpriced00%
Not sure00%
$161-39% vs typical carpet cleaning
Middle half of what 11 customers paid ($119–$254) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2429%
Would recommend1821%
Staff & attitude1417%
Speed & response1315%
Honesty & trust1012%
Communication34%
Price & value22%
What customers talk about
We read 44 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“CKC cleaning services has been cleaning my house for the last five years, I am always amazed with the attention to detail.”
“I would highly recommend her but don’t take my time slot.”
“They are such reliable, trustworthy, professional service providers.”
“Camila and her team are extremely responsible and responsive.”
“They are dependable and I highly recommend you try CKC Cleaning Services!”
“…Cleaning Service distinguished itself with its punctuality and clear communication throughout the process, making our planning and organization much…”
“The two women team do a quick, efficient and excellent job, plus they are reasonably priced.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired CKC Cleaning Service for 1 kind of job. Pick one to see what they paid and said.
Debra2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
CKC is the best cleaning service we’ve ever used! They are such reliable, trustworthy, professional service providers. We appreciate their promptness and consistent results! I tell ALL my friends to call CKC when the need arises! We love Camila and her awesome team 👏👏👏💪💪💪🙏🥳❤️
Paid $150–200Great priceGeneral housekeeping
Susan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★
I have been using CKC Cleaning for several years. They are prompt, friendly, honest, and do a good job cleaning. There have been a few issues that get resolved quickly.
I am very happy with CKC Cleaning.
Paid $100–150Reasonable priceGeneral housekeeping
Karen4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Awesome and professional team of workers!!! Highly recommend!!! They have been working with us for over 5 years.
Paid $100–150Great priceGeneral housekeeping
Diane3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
CKC cleaning services has been cleaning my house for the last five years, I am always amazed with the attention to detail.
Paid $100–150Great priceGeneral housekeeping
Doug2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Camella’s team was magnificent. They cleaned EVERYTHING and the whole house looks great! Even our “not recently cleaned” oven looks new!
Paid $200–250Great priceGeneral housekeeping
CLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Excellent cleaning services - professional, uniformed staff. On-time and as quoted.
Could not be happier.
CKC is the best cleaning service we’ve ever used! They are such reliable, trustworthy, professional service providers. We appreciate their promptness and consistent results! I tell ALL my friends to call CKC when the need arises! We love Camila and her awesome team 👏👏👏💪💪💪🙏🥳❤️
Price assessment: Great price
Price: $150–200
Services: General housekeeping
Laura CatonLocal Guide · 14 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Camila and her team are extremely responsible and responsive. My home is always nicely done when I come back when I leave special notes they always pay attention. I would highly recommend her but don’t take my time slot. 🙀
tenny smith3 reviewsiTotal number of Google reviews tenny has written across all businesses on Google Maps, not just this one.
I have been using CKC Cleaning for several years. They are prompt, friendly, honest, and do a good job cleaning. There have been a few issues that get resolved quickly.
I am very happy with CKC Cleaning.
Price assessment: Reasonable price
Price: $100–150
Services: General housekeeping
Karen Gorman4 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Stellar cleaning service that did a wonderful job on our move out clean. We've used them a number of times and they always managed to squeeze us in for emergencies while delivering a high quality of service. Team is friendly and the folks on the phone have always been professional and kind. Would highly recommend CKC.
Linda Snetselaar5 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
