How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%82+19.9Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREClassic Plumbing Solutions
Salem, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.8★ from 289 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Classic Plumbing Solutions for 8 kinds of job.
Classic Plumbing Solutions for toilet repair
Clear ✕All 21 Google reviews tagged “Toilet repair” · showing 20
Efficient repair and reasonable charges. Recommend to anyone needing plumbing work. May 12,2023 - Another great plumbing fix by Classic Plumbing. Quick work, reasonable charges, well informed of steps. I'm pleased to have found this reliable plumbing service. Thanks.
Will not reccomend for any services. The 2 workers were there for less than an hour. I was charged $768.00. THE clogged trap was cleared toilet reset and a wax ring was used. And as far as cleaning the area behind the toilet why shouldn't they for that price. THe actual physical laborer seemed to love his job…
John and Caden showed up right on time. They fixed my problem with efficiency and were very nice and considerate. Classic Plumbing Solutions is the best! I highly recommend them for any and all plumbing needs.
John was very customer-oriented, as well as professional and experienced. He answered all of our question about the product/pricing and when we agreed to the deal, he very efficiently removed the old toilet and installed the new Gerber. His assistant/apprentice was very nice, too. We are pleased. Bobby Cooper
I had what I thought was a small issue, that then turned into a BIG issue. I called Classic one evening and they got back to me the very next day super fast. I scheduled something, but turns out that it leaked much faster. They called me back after hours just to check on me, then came to visit me the next day! I…
I called about a toilet problem and had a rapid response. Came quickly, worked efficiently and finished in record time. You can't ask for more.
We are thankful to have Classic Plumbing as our plumbing service. We had a backup and they quickly came out to find the problem and resolve it. We highly recommend Classic Plumbing! Thank you!
Great, well organized company with excellent employees. John will be forever my plumber!
These fellows were exceptional. Very kind and considerate to the old folks! You are now my number one plumber. Thanks
Allen and Logan were courteous and knowledgeable. I would recommend them.
Excellent customer service from front office, scheduling to visit with plumber (professional, HONEST, punctual and courteous). I would highly recommend.
Very friendly. Explained everything to me that I would need to know. Great service. Will use again in the future.
Serviceman did a very good job. Explained clearly what he doing. Explained new equipment operation. Very polite and professional. Cleaned up after doing the job. Highly recommend Classic Plumbing for any and all. plumbing work.
They are on time & very professional. Needed repairs & pricing is explained well.
Great work and very nice and knowledgeable He took the time to answer our questions but completed the job quickly. Things were cleaner when he left than when he got here. Ali was a great helper and she listened to what was being talked about, a good worker.
My mother needed her toilet repaired and Jason was great! Issues were explained and fixed immediately. Will be calling on Jason again. Thank you
Anthony Austin was very professional, arrived at the front of the two hour window, answered all questions, did not make a mess and was very pleasant. Will definitely ask for him again. Renee has her a good team, and Lisa who answers the phone, among many other things, is so polite & welcoming, you know they’re going to treat you right :-)
My commode needed a flange replacement. Anthony was fantastic. His knowledge and desire to complete the job right was evident. I will definitely call on him again for plumbing issues.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 20 | $209–$607 |
| Plumbing pipe repair | 19 | $305–$1.1k |
| Plumbing leak detection | 17 | $54–$495 |
| Plumbing leak repair | 16 | $248–$1.2k |
| Drain cleaning | 13 | $205–$478 |
| Water heater installation | 10 | $1.2k–$2.4k |
| Faucet repair | 9 | $271–$659 |
| Faucet installation | 7 | $292–$786 |
