Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
Google reviewers rate this Columbia, SC cleaning service 4.8 out of 5 stars based on 86 reviews. Most customers highlight thorough deep cleans, promptness, and professional communication for residential and commercial spaces. However, several low-star reviews criticize poor scheduling, lack of follow-up, and incomplete work on move-out jobs, despite the owner responding to 85% of feedback.
Data from Google, last updated November 4, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Bar = this company · dark tick = category median.
86 Google reviews we collected
Phrases our text analysis found in 78 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 78 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were incredibly thorough and paid attention to every detail.”
“This was the worst cleaning service I have ever had.”
“They were prompt, professional, and did not miss a spot.”
“I highly recommend them to anyone looking for a reliable and detailed cleaning company!”
“They didn’t just do a quick surface clean they took the time to make sure everything was spotless, fresh, and well cared for.”
“The staff and Owner is friendly and communicative and the attention to detail is unmatched.”
“Poor communication.”
“I had not scrubbed any baseboard, fan or blinds since I’ve lived here (if we’re being honest) and those ladies came in and got to work!”
“The quality and price was worth it and the value exceeded our expectations.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Clean & Fresh, LLC DBA : Fresh Clean Wave for 5 kinds of job. Pick one to see what they paid and said.
Hired Clean & Fresh to perform a pre-move in cleaning for a property I manage. They were prompt, professional, and did not miss a spot. They even cleaned light fixtures. The house sparkled and smell fresh upon the tenant moving in. They will be my first call for all of the properties I manage.
| Job | Reviews | Category typical |
|---|---|---|
| Deep clean | 7 | $271–$465 |
| Cleaning | 4 | — |
| Office & workplace cleaning | 3 | $132–$227 |
| Moving-related cleaning | 2 | $297–$490 |
| Cleaning & disinfection | 2 | — |
4.8 ★★★★★ 86 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Always amazing service from this company. Very thankful to have found Ms. Noralba
Thank you For your trust and kind words . Thanks for being part of Fresh Clean Wave !
Does the best job!! Can trust them with no one home! Highly recommend!
Thank you, TapFuel! Your trust means everything to us. we appreciate you! - Fresh Clean Wave
Hired Clean & Fresh to perform a pre-move in cleaning for a property I manage. They were prompt, professional, and did not miss a spot. They even cleaned light fixtures. The house sparkled and smell fresh upon the tenant moving in. They will be my first call for all of the properties I manage.
Thank you so much for the fantastic review! Our team is absolutely delighted to know you’re happy with the cleaning. We’re always here for you whenever you need us!
I was extremely impressed with the cleaning service! They were incredibly thorough and paid attention to every detail. They didn’t just do a quick surface clean they took the time to make sure everything was spotless, fresh, and well cared for. Their attention to detail, professionalism, and commitment to doing a great job really stood out. It was such a relief to come home to a space that felt completely refreshed. I highly recommend them to anyone looking for a reliable and detailed cleaning company!
Thank you so much for your kind words! Our team is thrilled to hear that you were impressed with our thorough cleaning service. We always strive to pay attention to every detail to ensure that your space is spotless, fresh, and well cared for. It means a lot to us that our commitment to doing a great job stood out to you. We are delighted that you felt completely refreshed coming home! If you ever need our services again, we would be more than happy to assist. Thank you for recommending us, and we look forward to serving you again in the future!
The Fresh Clean Wave is the best cleaning services. They are very professional and will have your home sparkling clean.
Thank you so much for the wonderful review! We are thrilled to hear that our team left your home sparkling clean. Delivering that same level of professionalism, The Fresh Clean Wave is also proud to offer: Deep Cleaning: A top-to-bottom, meticulous scrub for those hard-to-reach areas. Move-In / Move-Out Cleaning: Taking the stress out of moving with a total home sanitize. Commercial & Office Cleaning: Bringing our signature spotless standard to your workspace. Post-Construction Cleanup: Clearing away the dust and debris after a renovation. Window & Glass Care: Streak-free cleaning to let the natural light back in. Count on us to deliver flawless results every single time!
The Fresh Clean Wave team has been cleaning our home for almost a year now. They started with the most thorough deep clean we’ve ever received and now we are a bi-weekly client. The staff and Owner is friendly and communicative and the attention to detail is unmatched. We’ve had so many clients and friends use them since! 100% recommend!
Thank you so much, Meg, for your kind words and continued trust in our team over the past year. It means a lot to us that you noticed the level of detail and care we put into every visit. Building long-term relationships with clients like you is exactly what Fresh Clean Wave is all about. We truly appreciate your referrals and recommendation!
By far the best cleaning service in the midlands They always go above and beyond cleaning my home Highly recommend and great customer service
Thank you so much, Kim, for your kind words and recommendation! We truly appreciate your trust in Fresh Clean Wave. Our team takes pride in going above and beyond to provide detailed, reliable service and great customer care. It means a lot to us to be considered one of the best cleaning services in the Midlands!
At my first meeting with Noralba Hurtado, she said every clean would be a deep clean. I thought I knew what a deep clean was until Yolisma and Veronica came to my home. There are no surfaces left untouched. They went above and beyond my expectations. I am so pleased with the results. Definitely worth every penny.
Cindy, thank you so much for your kind words and for taking the time to share your experience. It means a lot to hear that the level of care and detail from Yolisma and Veronica exceeded your expectations. At Fresh Clean Wave, we believe a true deep cleaning should leave no detail overlooked, and we’re so glad that was reflected in your home. We also truly appreciate your trust in Noralba and our team from the very first conversation. Thank you again for the opportunity to serve you. We’re grateful for your support. Noralba & the Fresh Clean Wave Team
Awesome team of caring people. They always take such care while in our home. They have helped with deep cleans and regularly scheduled cleans every 2 weeks. An easy yes if you are on the fence about calling them to help.
Blake, thank you for your continued trust in Fresh Clean Wave. We truly value the opportunity to support your home both with deep cleaning services and your ongoing bi-weekly schedule. Consistency, attention to detail, and respect for each property we enter are standards we take seriously. Our team works hard to ensure every visit meets the same level of care and professionalism. We appreciate your recommendation and look forward to continuing to serve you. Fresh Clean Wave
This team of ladies got us cleaned and covered quick, fast and in a hurry! Made what seemed like an impossible ask happen effortlessly and saved my life in a pinch! Can't say enough about the excellent service. Highest recommendation from me!
Mika, thank you so much for your kind words and recommendation. We’re truly grateful we were able to help when you needed us most. Sometimes the biggest part of great service is simply showing up, staying calm, and getting the job done well—and we’re so glad our team could do that for you. Your support and trust mean a lot to us, and we appreciate the opportunity to serve you. Thank you again for choosing Fresh Clean Wave. — Noralba & the Fresh Clean Wave Team
Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
